51 to 70 of 70 Apprenticeship IT Support Jobs in the UK

A leading supplier of IT Services and Software to the Retail Industry, providing EPOS Solutions and Software to both small and large retailers is now looking for an IT Technical Support Apprentice to cover a host of duties. This is an excellent opportunity to begin an IT career and gain experience in a wealth of disciplines. Role Daily duties will include: To Log Incoming Support Calls To assist the Senior Support Engineer(s) with Internal and External (Client) Support (Hardware & Software) To deal promptly with Support Calls and allocate to appropriate engineer … in the absence of the Senior Support Engineer To input and update information onto the Maintenance Logging System To inform clients of Support Log Reference Numbers & update Clients as Required To undertake/assist with System installations – Internal and External To provide Out of Hours Support on more »

A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in IT and customer service. Dealing with colleagues and customers both in the UK and around the world. Will involve assisting the team in varied aspects, including device configuration, customer and … IT support. Role Offering both a prompt response and a proactive resolution to all support issues within the SLA Answering customer support calls in a timely, clear and professional manner Assisting customer as first line technical support to diagnose, troubleshoot and resolve the simple issues (for … example, checking network details, troubleshoot network connection, username and password) Promptly escalate more complex issues to second line technical team Support our engineers on setting up the network within the device during installation Configure network details on devices (set up IP address, gateway, port forwarding etc.) Configure new devices more »

You'll receive support from the team, who are amongst other things all Microsoft Certified System Engineers. They will encourage you to achieve your full potential as they are keen to Share their knowledge and develop the skills of an equally ambitious, motivated & enthusiastic IT Technical Support Apprentice. Role If you have basic knowledge of IT Operating Systems and Networking and would like to develop these skills and have a desire to improve your knowledge with an IT Apprenticeship in a supportive environment, then this could be the opportunity you are looking for. Duties … Work within the Support Team to handle day-to-day customer requests and incidents logged to the Service Desk Liaise with customers & suppliers to diagnose & fix their computer hardware/software issues Establishing and maintaining cloud-based systems with a focus on Office 365 and Azure Installation tasks (including more »

The role will involve installation, service and support of IT infrastructures. Initially office based you will work alongside Helpdesk Technicians and Consultants. Supporting the latest technologies from Microsoft, HP and other leading vendors; you will also be involved in commissioning new Hardware/Software remotely and on site. … Role You will be coached and mentored by the existing members of the support team, to enable you to become proficient in carrying out the following duties: Dealing with 1st level Support calls, via phone, email and webchat. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Call … accurate records and call logs. Follow-up and update customer status and information. Proactively work to improve the help desk. Provide accurate information on IT products or services. Onsite/Remote Installations, configuring hardware/software for customers. Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT more »

At Talion, we provide a leading cyber security service to our customers. We rely upon our Desktop Support Engineers to provide technical support to our users, providing a contact that is professional, courteous and delivers confidence in Talion and its ability to service our customer’s needs. Role … Duties: Provide support and maintenance to our end users, their applications and equipment Be the initial point of contact for internal customers facing technical challenges Work with our engineering teams to deliver the efficient and effective operation of the technology platforms that underpin our services Work within ITIL aligned … and Change Management Undertake continuous service improvement reviews and feed these back to the Head of Platform Engineering Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud more »

Work with helpdesk team across multiple locations on a varying range of requests via phone and email Drive to client sites to provide onsite support and installation of new tech Work on large IT projects with the team Training Why choose our Azure Cloud Support Specialist apprenticeship … The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to … help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant more »

The IT Support Apprentice will gain experience in providing support for the IT systems and services across the Foundation of schools. This will include handling through to resolution of First Line/Level 1 incidents and problems as well as working with other members of the … IT Team to help resolve 2nd Line/Service issues. Role Supporting the delivery of the Foundation-wide SLA across all schools and departments Acting as the initial point of contact for staff and students requiring help with IT issues and queries Proactive maintenance for IT systems … Accurate service desk information to enable the analysis of issues and effective configuration recording and management Effective troubleshooting, analysis and resolution of issues, using support from the School Lead Technicians where appropriate Assistance in the deployment of new client device software builds as and when required Assistance in the more »

above and beyond to help their customers. Offering a comprehensive suite of compliance solutions, information resources and consultancy services. They are looking for an IT support apprentice to join their experienced team to a support variety of technologies and systems. The IT support apprentice will … be responsible for a mixture of reactive support, project work and scheduled maintenance. They value employees and want them to grow and succeed, to achieve this we invest in a robust training program, regular staff reviews and team building. The working environment is relaxed, bright giving our happy, hardworking … employees an area that they can thrive in. Responsibilities Working as part of an existing experienced team to support a variety of technologies and systems Mixture of Reactive Support, Project Work and Scheduled Maintenance We are also developing a range on centralised management cyber services and the role more »

The apprentice’s role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Duties include installation of software and hardware and supporting business critical systems, operating … system and applications. Role Answering the telephone, responding to emails and updating requests Provide first line analysis of all IT issues and ensure that SLAs are met Keep customers informed of the status and progress of tasks and update tickets Complete other service-related tasks as required by your … assignments to a good standard, and on-time Training ICT (Information Communications Technician) Level 3 apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Potential for more »

Estio Training have an exciting new opportunity for an IT Support Apprentice with Genmar IT in Bishops Stortford Herts. Excellent opportunity for you to join this support help desk team and work in a varied and busy professional environment. Role You will be working alongside the … team of currently, 9 support staff. Taking support tickets from customers, communising with the users, listening, and resolving their issues by remote access via their RMM and tracking system. Work on special projects, investigating new technology and services. Collaborating with other team members and individually. They encourage staff … hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance. Maintain regulatory, legal and professional standards. Support the information systems needs for your business. The role more »

Join us as an IT Support Apprentice, where you will speak with clients about any IT support issues they have and help resolve any IT problems. You will work on small, medium and large computer and server networks with the other team members, escalate support … include: You will work on small, medium and large computer and server networks. You will work closely with the other team members and escalate support requests up when they are of a more complicated nature. Day to day duties will be to manage and check our backup checking software … for all our clients, this is critical to the role as it helps us secure our clients against major data loss. Answering the phone and speaking with clients on all levels, from general end users to company directors, therefore a polite telephone manner will be a great asset. Building more »

you like to earn a salary whilst learning on the job and gaining a qualification? The candidate will be working on site as an IT support technician dealing with a wide range of IT issues, including but not limited to Windows devices, Chromebooks, iPads, Intune, Azure, AD … Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work … projects. The Apprenticeship Standard has three pathways to choose from: Support Technician Network Technician Digital Communications Technician Upon successful completion of the apprenticeship there is the possibility of a full time position covering 5 schools, 1 per day per week. Apprenticeship Standard Information communications technician (level 3) Training Provider more »

if required. This will be undertaken through the adapted Azure Cloud programme, delivery method and location to be confirmed. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support … interview. Expected Duration 16 Months Positions Available 2 Closing Date Tuesday, 18th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Non judgemental Experience with Windows 365 Qualifications any subject --- x3 GCSE or equivalent more »

As an IT Helpdesk Apprentice, you will play a vital role in providing technical support and assistance to end-users within the organisation. You will work under the guidance and supervision of experienced IT professionals, learning and developing your skills in troubleshooting and resolving various technology-related … Apple hardware and server technologies Typical roles and responsibilities include; Desktop PC and laptop software builds and imaging Testing and fault finding of various IT and audio visual hardware Providing hard drive/solid state disks erasure and destruction techniques and processes Erasing and configuring network infrastructure hardware Auditing … and logging IT and audio-visual hardware Maintaining stocks of equipment Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship qualification Functional Skills in maths and English, if required Blended on/off the job training and location to be confirmed Full-time more »

Hexcel is currently seeking an IT Support Services Apprentice for our Duxford, UK location. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the “strength within.” Role The selected individual will be … responsible for but not limited to the following obligations: Monitor and resolve help desk queries including escalation of tickets where necessary other IT team members as appropriate. Set-up and install new PC hardware/software, in accordance with recognised procedures and standards. Carry out daily plus monthly scheduled … locations, to ensure effective coverage of regional/local issues and effective handoff of function user issues to other locations or staff members. Deliver IT technology training through individual discussions, Live Meeting sessions and scheduled. Provide administrative duties as required by the department. Training Information Communications Technician Level more »

Are you looking to kick start your career in IT with an employer who has a track record of apprentice success? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be for you. PETA are proud to be working … with The Cowplain School to recruit and train a new IT Support Technician Apprentice. Role Joining the team as an IT Support Technician Apprentice, you will be responsible for the following duties: Assist with simple routine repair and maintenance of ICT equipment Checking printers are online … users and user accounts on both the local and cloud networks Investigate software regarding its potential use on the school network Training As an IT Support Technician Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length more »

As an IT Support Specialist, your mission is to ensure seamless IT operations by providing exceptional technical support to our employees. You will play a crucial role in maintaining productivity and efficiency across the organisation. Role Your role will include a prompt resolution of software and … hardware issues, effective communication, and continuous improvement of support processes. You'll play a pivotal role in delivering high quality technical assistance to our employees. Your responsibilities will encompass a broad spectrum of tasks, including equipment setup, software installation, and resolving software and hardware issues. You'll be the … frontline responder for all IT-related queries, ensuring smooth operations across the organization. Role Responsibilities • Provide 1st and 2nd Line Support, addressing user complaints, information queries, and technical issues promptly and efficiently • Collaborate with Service Desk colleagues to enhance First Time Fix rates • Coordinate with Infrastructure colleagues to more »

Are you looking to turn your passion for IT into a career? Randstad are looking for a 1st Line IT Support Apprentice to join their team in Kettering Role To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing … Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Training Level 3 IT Solutions Technician standard delivered via virtual … learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided Numerous routes of progression throughout the business Apprenticeship Standard IT solutions technician (level 3) Training more »

There is a position for an Apprentice role in XCS IT department to work with External and internal Customers on all levels of IT, specifically Xerox and related Xerox systems such as Microsoft. A Driving licence is required for this role. Role The Apprentice will carry out support … Date Saturday, 31st August 2024 Start Date Sunday, 1st September 2024 Desired Skills Analytical skills Attention to detail Communication skills Customer care skills Initiative IT skills Organisation skills Patience Problem solving skills Team working Qualifications IT, Science and/or Engineering GCSE or equivalent, grade 5 or above … Desired) 5 GCSEs including English and Maths GCSE or equivalent, grade 4 or above (Essential) Some IT knowledge Other, grade Preferred (Desired) About the Employer XCS (UK) LTD XCS is a Xerox Concessionaire in our 18th Year. We cover clients in the south of England and offer a range more »

As an IT Apprentice you will be joining our Service Desk team, who are responsible for answering calls and emails from our clients. You will be using the IT knowledge that you will gain at college, on the job, and through our internal training programme. Role As an … IT Apprentice, you will be joining our Service Desk Team, who are responsible for answering calls and emails from our clients You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients' systems, and how to resolve their … IT problems During your apprenticeship you will be answering the phone and eventually resolving issues yourself While in the role you will gain exposure to: Active Directory Microsoft Exchange & 365 Microsoft Servers Cloud Systems Virtualisation (VMware, vSphere, HyperV) Office Operation Systems Training You’ll be trained by our internal more »