26 to 50 of 70 Apprenticeship IT Support Jobs in the UK

The IT Support Apprentice will gain experience in providing support for the IT systems and services across the Foundation of schools. This will include handling through to resolution of First Line/Level 1 incidents and problems as well as working with other members of the … IT Team to help resolve 2nd Line/Service issues. Role Supporting the delivery of the Foundation-wide SLA across all schools and departments Acting as the initial point of contact for staff and students requiring help with IT issues and queries Proactive maintenance for IT systems … Accurate service desk information to enable the analysis of issues and effective configuration recording and management Effective troubleshooting, analysis and resolution of issues, using support from the School Lead Technicians where appropriate Assistance in the deployment of new client device software builds as and when required Assistance in the more »

Icons such as Marilyn Monroe, Ava Gardner and Princess Grace of Monaco amongst other well-known faces! They are seeking a dedicated and enthusiastic IT Apprentice to join their team, primarily based in Bradford. This role involves maintaining and supporting their IT systems, ensuring seamless operations, and contributing … on an exciting apprenticeship where your technical skills can flourish and make a real impact, apply now! In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Assist in maintaining IT systems including servers, network, and wireless infrastructure, ERP, and retail systems. Provide support under supervision, resolving basic technical issues and escalating more complex problems. Help update systems with the latest software and security patches under guidance. Monitor IT infrastructure to prevent potential disruptions and security breaches. Support more »

As an apprentice, your day-to-day duties will include creating new user accounts, supporting password resets, and managing security permissions. You will provide IT technical support internally for various office locations, both in person and remotely via email or TeamViewer and so much more! In this role … team at Baltic Apprenticeships. A Typical Day in the Job: Creating new user accounts, supporting with password resets and supporting with security permissions Provide IT technical support internally for different office locations, which can be in person, via email or remotely by TeamViewer Installing new operating systems and … software Documenting and escalating issues via a ticketing system (Zendesk) adhering to service-level agreements Support with hardware upgrades Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: Monday - Thursday 8:00 AM 5:00 PM Friday more »

Do you have a keen interest in IT and software? Then this might just be the perfect position for you to kickstart your career. We are looking for a technically savvy and resourceful apprentice to join the innovative and exciting world of software tech support, working within a … the solutions they provide, ranging from 3D modelling software to CRM and CAD CAM to packages. Job Role: We are looking to recruit an IT Software Support Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn As an apprentice, your main roles and … responsibilities will include: Providing software support for ERP (Enterprise Resource Planning) Providing support with software installations Troubleshoot issues Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in more »

Are you looking to turn your passion for IT into a career? Randstad are looking for a 1st Line IT Support Apprentice to join their team in Milton Keynes. Role Provide 1st line support both onsite and remotely to assist the technical team. Respond to helpdesk … in a workshop setting. Install hardware and software as needed. Document and report on network activities. Assist in sourcing spare parts and replacement equipment. Support the technical team with maintenance tasks and installations. Training Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided Numerous routes of progression throughout the business Apprenticeship Standard IT solutions technician (level 3) Training Provider PARETO LAW LIMITED Working more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include You will need to provide high quality support to our users via the helpdesk ticketing system & prioritise and … experience within an organisation where individuals thrive on change and to work within an innovative and growing SME. Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities QA’s Azure Cloud Support more »

An opportunity to work with a team that cares about strengthening your IT skills and your progression in the industry, we have the perfect role available. We are looking for an IT apprentice to join a team of skilled IT professionals. Based in Brigshaw, you will be … exposed to a wide variety of the IT industry, supporting with networks, installing hardware and software, troubleshooting IT issues, and much more! As well as this the progression opportunities within this role are endless, what you put into the apprenticeship is what you will achieve out of it … down-to-earth, friendly, and casual, why wouldnt this be the right role for you? If you are innovative and have a passion for IT what are you waiting for, this could be the role that takes your IT career to the next level. In this role, youll more »

The role will involve installation, service and support of IT infrastructures. Initially office based you will work alongside Helpdesk Technicians and Consultants. Supporting the latest technologies from Microsoft, HP and other leading vendors; you will also be involved in commissioning new Hardware/Software remotely and on site. … Role You will be coached and mentored by the existing members of the support team, to enable you to become proficient in carrying out the following duties: Dealing with 1st level Support calls, via phone, email and webchat. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Call … accurate records and call logs. Follow-up and update customer status and information. Proactively work to improve the help desk. Provide accurate information on IT products or services. Onsite/Remote Installations, configuring hardware/software for customers. Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT more »

Are you eager to embark on an IT apprenticeship? If so, we have the perfect opportunity for you! Baltic Apprenticeships is excited to partner with a fantastic organisation looking to expand their IT team. This position offers a competitive starting salary and excellent potential for career progression. Don … t miss out on this chance apply now! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first line support via helpdesk support Installing client operating systems Diagnosing … and troubleshooting issues Setting up and fixing hardware Dealing with password resets and management Managing Office 365 systems Support staff with any equipment issues Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £20,967 per annum (FTE more »

Launch Your IT Career with an Exciting Apprenticeship! Are you passionate about IT and eager to kickstart your career in a dynamic and supportive environment? Our company, a leader in providing cutting-edge IT solutions, is looking for a motivated individual to join us as an Apprentice … IT Technician. Exceptional Benefits: Enjoy the perks of being part of a forward-thinking company where your contributions are recognized and rewarded. Benefit from hybrid working, generous holiday allowances, and exciting team events. About Our Client: Our client are a premier provider of innovative IT solutions, committed to … delivering excellence to our clients. Our team of dedicated professionals is passionate about technology and driven by a mission to provide top-notch IT services. In this role, youll work towards your Level 3 IT Support Technician Apprenticeship, delivered by our expert training team. A Typical Day more »

now educating over 18,000 students aged 3 to 18 across 26 academies, including primary, secondary, and special schools. We are looking for an IT Apprentice to join our team! In this role, youll work towards your Level 3 Information Communications Technician delivered by our expert training team at … Baltic Apprenticeships. A Typical Day in the Job: To support the Technology Support Manager to meet the academic, pastoral and other needs of students by improving the quality of teaching and learning, thereby helping all students to achieve their full potential by ensuring the availability of fully operational … curriculum and administrative IT networks throughout the school & external customers. Install, maintain and upgrade software to enable all students and staff to make full use of all available IT equipment and systems. To advise staff in the use of software to enable them to improve the quality of more »

We are now looking for an IT Support Apprentice to join our IT team. You’ll be working with experienced individuals within the IT space with plenty of opportunities to learn. Role Main role/Responsibilities [will include but not be limited to]: Maintenance of our … Managing Users and Policies with our Office 365 environment Dealing with Suppliers and Service contract providers as required Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support more »

As an IT Support Specialist, your mission is to ensure seamless IT operations by providing exceptional technical support to our employees. You will play a crucial role in maintaining productivity and efficiency across the organisation. Role Your role will include a prompt resolution of software and … hardware issues, effective communication, and continuous improvement of support processes. You'll play a pivotal role in delivering high quality technical assistance to our employees. Your responsibilities will encompass a broad spectrum of tasks, including equipment setup, software installation, and resolving software and hardware issues. You'll be the … frontline responder for all IT-related queries, ensuring smooth operations across the organization. Role Responsibilities • Provide 1st and 2nd Line Support, addressing user complaints, information queries, and technical issues promptly and efficiently • Collaborate with Service Desk colleagues to enhance First Time Fix rates • Coordinate with Infrastructure colleagues to more »

Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT workshop … enthusiastic about learning and ready for an opportunity like this, we encourage you to apply today! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Responsible for setting up IT devices Working within the IT workshop and also may attend AV installations and dropping off IT equipment Setting up new PCs and hardware devices such as installation of routers, switches firewalls. Configuration of routers and printers Installing all of the Microsoft office packages Full training and support more »

Explore an exciting new IT Apprenticeship opportunity! Building on the success of their current apprentice, we have a fantastic opportunity up for grabs who are actively seeking a dedicated IT Support Apprentice to become a valued member of their Northampton-based team. With an expansive network of … each team member. Their commitment goes beyond providing quality service; they are dedicated to helping team members unlock their full potential. Embark on this IT apprenticeship journey and join a team of seasoned experts. Here, you'll not only accumulate valuable experience but also attain a prestigious industry-recognized … qualification. Your role will involve delivering top-notch 1st line support, where your initiative and problem-solving prowess will be instrumental in ensuring all tasks are executed to the highest standards. In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training more »

Are you ready to kick-start your career in the dynamic world of IT? Are you passionate about innovation, problem-solving, and making a real impact? Look no further! We're seeking three enthusiastic individuals to join a team as IT Apprentices and embark on an exciting journey … of learning, growth, and opportunity. With over 30 years of experience in delivering cutting-edge IT solutions to businesses worldwide, they're at the forefront of digital transformation. Their commitment to excellence, creativity, and teamwork drives everything they do, and they're looking for bright minds to join them … of tech enthusiasts, innovators, and problem solvers As an Apprentice on their Service Management Team, you'll work closely with their seasoned professionals to support both internal and external customers, ensuring the smooth operation of their systems. In this role, youll work towards your Level 3 Information Communications Technician more »

We have an exciting opportunity to join our knowledgeable and friendly IT team as an Apprentice. You will complete a level 3 qualification whilst gaining valuable skills, experience and behaviours from the workplace and team around you. Working within Sharnbrook Academy, you will be the first point of contact. … Role The Opportunity: To gain a nationally recognised qualification in IT To gain valuable skills and experience in a workplace environment To work with a knowledgeable and friendly team To develop an understanding of IT support functions within education To obtain a wealth of transferable skills A … multi-academy trust of 30 schools, Meridian Trust can provide a wide network of opportunities for collaboration and career development for both teaching and support staff. With an initial teaching training facility and a teaching hub network within our Trust, there are ample opportunities to both, get into teaching more »

We have an exciting opportunity to join our knowledgeable and friendly IT team as an Apprentice. You will complete a level 3 qualification whilst gaining valuable skills, experience and behaviours from the workplace and team around you. Working within Sharnbrook Academy, you will be the first point of contact. … Role What will the apprentice be doing? The Opportunity To gain a nationally recognised qualification in IT To gain valuable skills and experience in a workplace environment To work with a knowledgeable and friendly team To develop an understanding of IT support functions within education To obtain … multi-academy trust of 30 schools, Meridian Trust can provide a wide network of opportunities for collaboration and career development for both teaching and support staff. With an initial teaching training facility and a teaching hub network within our Trust, there are ample opportunities to both, get into teaching more »

Are you fascinated by the dynamic world of IT and intrigued by the prospect of contributing to a thriving Multi-Academy Trust? Eager to embark on a fulfilling career, while actively earning as you learn? Imagine honing skills that seamlessly translate into both professional success and personal growth. If … resonates with you, then this opportunity is tailor-made for your aspirations! This exciting opportunity is for an apprentice to join an ever-growing IT team based in Loughborough. You will work alongside the Trust IT Manager and team to ensure the smooth running of the technical IT … candidates with good communication and problem-solving skills, with a high level of accuracy and attention to detail. Along with a good level of IT skills including Microsoft Office software, you will be able to manage your own workload and respond swiftly to tight deadlines. In this role, youll more »

IT 1st Line Support Apprentice Location: Milton Keynes (Central) Apprenticeship Level: Level 3 IT Support Technician Salary: £12,500 per annum Hours: Monday to Friday, 9 AM - 5 PM Work Environment: Office-based Are you tech-savvy and eager to launch your IT career? Our … client offers the ideal environment for you to expand your skills and grow professionally. Key Responsibilities: Provide 1st line support both onsite and remotely to assist the technical team. Respond to helpdesk requests and manage help desk calls, logging, and tracking issues. Perform hardware and software repairs in a … workshop setting. Install hardware and software as needed. Document and report on network activities. Assist in sourcing spare parts and replacement equipment. Support the technical team with maintenance tasks and installations. Desired Skills and Attributes: Proficiency in IT Strong attention to detail Excellent customer service skills Good administrative more »

A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in IT and customer service. Dealing with colleagues and customers both in the UK and around the world. Will involve assisting the team in varied aspects, including device configuration, customer and … IT support. Role Offering both a prompt response and a proactive resolution to all support issues within the SLA Answering customer support calls in a timely, clear and professional manner Assisting customer as first line technical support to diagnose, troubleshoot and resolve the simple issues (for … example, checking network details, troubleshoot network connection, username and password) Promptly escalate more complex issues to second line technical team Support our engineers on setting up the network within the device during installation Configure network details on devices (set up IP address, gateway, port forwarding etc.) Configure new devices more »

kickstart your career with a fantastic company? Baltic Apprenticeships is proud to announce our new partnership with a leading company that is expanding its IT team. This collaboration presents a unique opportunity for an aspiring IT professional to gain hands-on experience and develop valuable skills in a … looking to apply your knowledge through an apprenticeship, we encourage you to apply now and take the first step toward a rewarding career in IT! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical … Day in the Job: Provide 1st line technical support to all staff in the first instance by phone or email Perform password resets, creating and implementing group policies, multi factor authentication, anti-virus config & encryption Answering incoming calls for all 1st line IT issues Produce any follow up more »

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! We're seeking a motivated and enthusiastic individual to join our team as an IT Apprentice, specialising in providing communications and business systems to SMEs, mid-market, enterprise … your Level 3 Information Communications Technician delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide basic technical support to end-users via phone, email, or in person. This includes troubleshooting issues related to software, hardware, and network connectivity. Monitor and manage the … IT ticketing system, logging incoming support requests, prioritizing them, and escalating issues as necessary. Assist with the setup, configuration, and maintenance of desktops, laptops, printers, and other hardware devices. Install, configure, and update software applications on user devices according to company policies and procedures. Assist users with password more »

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

want to miss. You'll be part of a dynamic helpdesk team within a company comprising 1,000 staff members. The team provides ample support to ensure you successfully complete your Apprenticeship. Notably, the company has had two apprentices in the past who have transitioned into full-time roles … at Baltic Apprenticeships. A Typical Day in the Job: Helping diagnose malfunctioning systems, hardware and software using Event Viewer, Active Directory and Wireshark. Providing support both physically and virtually with updates, wireless connections, networks, and cloud systems. Logging and managing ICT technical support incidents and queries on Freshdesk … SLA's. Assisting with the ongoing provision of a secure ICT infrastructure Act as a first point of contact to colleagues, problem solve and support users with technical issues. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits more »