Remote SLA Jobs in Buckinghamshire

1 to 3 of 3 SLA Jobs in Buckinghamshire with Remote Work Options

First Line Support

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
identifi Global Resources
or in person. Accurately and efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and problem management where required. Assist with the administrative tasks more »
Posted:

2nd Line Engineer

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
In Technology Group
mainly in the education sector. Responsibilities: Provide support to customers (ticketing systems, helpdesk,, email, telephone) Manage independent workload to ensure customers receive timely support & SLA targets are met Contribute to the development of company solutions Maintenance of company documentation Requirements: Active Directory/Group Policy- on prem technologies Microsoft Systems more »
Employment Type: Permanent
Salary: £35000 - £38000/annum
Posted:

3rd Line Engineer

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
In Technology Group
mainly in the education sector. Responsibilities: Provide support to customers (ticketing systems, helpdesk,, email, telephone) Manage independent workload to ensure customers receive timely support & SLA targets are met Contribute to the development of company solutions Maintenance of company documentation Requirements: Active Directory/Group Policy- on prem technologies Microsoft Systems more »
Employment Type: Permanent
Salary: £35000 - £38000/annum
Posted:
SLA
Buckinghamshire
10th Percentile
£24,500
25th Percentile
£26,125
Median
£32,500
75th Percentile
£34,250
90th Percentile
£55,000