7 of 7 Remote User Experience Jobs in County Antrim

partners, and ensuring timely and compliant execution across multiple jurisdictions and stakeholder groups. This role is specifically within the Data Transfers Office, focusing on delivering an exceptional and compliant experience for our internal stakeholders. Key Responsibilities: Responsibilities Leadership & Operational Excellence : Lead and operationalize cross-border data clearance activities covering privacy, outsourcing, localization, and data sovereignty requirements for a significant … progress. Strategic Operating Model : Design and implement a scalable and efficient operating model aligned with Citi's global data transfer framework, optimizing processes for maximum effectiveness and a superior user experience. This includes a proactive problem-solving mindset to anticipate and address challenges before they arise. Cross-Functional Collaboration : Collaborate effectively across global legal, compliance, technology, and business teams … promptly, and develop effective remediation strategies to mitigate potential issues, always prioritizing the safety and confidence of our data transfer processes for the benefit of our internal clients. Qualifications & Experience Experience : Progressive experience in privacy, regulatory operations, legal, compliance, or data governance within global financial institutions or enterprise settings, demonstrating a deep understanding of service delivery in More ❯

partners, and ensuring timely and compliant execution across multiple jurisdictions and stakeholder groups. This role is specifically within the Data Transfers Office, focusing on delivering an exceptional and compliant experience for our internal stakeholders. Key Responsibilities: Leadership & Operational Excellence : Lead and operationalize cross-border data clearance activities covering privacy, outsourcing, localization, and data sovereignty requirements for a significant business … progress. Strategic Operating Model : Design and implement a scalable and efficient operating model aligned with Citi's global data transfer framework, optimizing processes for maximum effectiveness and a superior user experience. This includes a proactive problem-solving mindset to anticipate and address challenges before they arise. Cross-Functional Collaboration : Collaborate effectively across global legal, compliance, technology, and business teams … promptly, and develop effective remediation strategies to mitigate potential issues, always prioritizing the safety and confidence of our data transfer processes for the benefit of our internal clients. Qualifications & Experience : Experience : Progressive experience in privacy, regulatory operations, legal, compliance, or data governance within global financial institutions or enterprise settings, demonstrating a deep understanding of service delivery in More ❯

applications using Kotlin and Java Deploy applications to Google Play and support release processes Integrate RESTful web services and APIs Collaborate with product, QA and design teams to enhance user experience Participate in testing, troubleshooting and optimisation of mobile and web applications Qualifications and Skills Approx. 4+ years’ commercial Android development experience Strong knowledge of Kotlin , Java … RESTful APIs , JSON Proven experience with Google Play deployment Experience with Android/web app testing frameworks Strong problem-solving mindset and clean coding practices Interested? Apply now or get in touch for a confidential chat. More ❯

End User Computing (EUC) Team Leader Drive Technology. Empower People. Lead the Future of Digital Workspaces. Are you a tech-savvy leader who thrives on empowering teams and delivering seamless digital experiences? We’re on the hunt for an EUC Team Leader to join our clients dynamic and growing IT Infrastructure Services team — and help shape how thousands of … users connect, collaborate, and perform every day. This is more than just a support role — it’s your chance to lead innovation, drive reliability, and elevate user experience across a global business. 💼 What You’ll Do As our EUC Team Leader, you’ll: Lead and mentor a high-performing team of EUC analysts and technicians Oversee desktops, laptops … Be the go-to expert for complex technical escalations Collaborate with IT leadership to shape our EUC strategy 🌟 What You’ll Bring We’re looking for someone with: Proven experience in EUC leadership or senior support roles Strong technical knowledge of Microsoft 365, Intune, SCCM, Citrix & MDM A passion for mentoring, problem-solving, and continuous improvement Excellent communication and More ❯

Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Team Leader. Working with your three peers to the Service … and willingness to be active in ticket handling and resolutions. Identifying continuous improvements, including for shift-left and automation. Ensure a high standard of customer service by monitoring end-user feedback and addressing any concerns. Support the development and implementation of strategies to enhance the end-user experience, including the use of digital contact channels and automated … for improvement and develop action plans accordingly. Flexibility to work in a rotating shift pattern, including nights, weekends, and holidays. Qualifications Skills, Education & Qualifications: Minimum of 5 years of experience in IT support, with at least 3 years in a managerial or supervisory role. Proven track record of managing a service desk team in a fast-paced environment. Strong More ❯

engaging at a glance. In Belfast, we're constantly evolving: refining our processes, elevating our design standards, and exploring where AI can enhance both our workflows and the end user experience. We work closely with Product Managers and Customer Support, keeping real user needs at the core of everything we build. In this role you will Help build … of our platform (We're particularly interested in approaches to make useful monitoring effortless and maximise reliability). Collaborate with designers, testers and product owners to ensure the customer experience is perfect. Get stuck in with us on prototypes and MVPs to experiment with the constant stream of ideas for where we take digital screens next. Then help get … the best of these into the hands of real customers of course. You will be a great fit for this role if You have experience building REST or GraphQL services, and considering how your API choices impact the clients that call them. You're happy to work in a typed language like TypeScript, or you've worked with un More ❯

opportunities. Support & Issue Resolution: Act as the customer's advocate within the organization to resolve issues promptly. Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction. Provide regular reports and insights to management on customer … trends and areas for improvement. Requirements 3+ years of experience in customer success, account management, or a related field. Experience in the SaaS, e-commerce, or finance industry is a plus. Strong interpersonal and communication skills. Excellent problem-solving and conflict-resolution abilities. Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango). … A functioning webcam. A noise canceling USB headset. A quiet, dedicated home office space. Peripherals and Workspace: A smartphone for communication and verification purposes. Benefits Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real More ❯