South East London, London, England, United Kingdom
Oscar Technology
printers, and network issues. Manage and resolve support tickets in a timely and professional manner. Set up and configure new user accounts, hardware, and software. Troubleshoot issues with Windows OS, Microsoft 365, and standard business applications. Assist with on-site hardware installation and maintenance. Liaise with 3rd party vendors where needed for issue resolution. Maintain IT documentation and … remote desktop, and in person. Key Skills & Experience: Previous experience in a 1st or 2nd line IT support role (minimum 1 year preferred). Strong working knowledge of: Windows10/11 Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Active Directory and basic Group Policy tasks Basic networking knowledge (IP, DNS, DHCP, VPN). Experience with remote More ❯
resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS, and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops … ensure compliance with IT policies and procedures. Key Requirements Previous experience in a desktop support or IT service desk role providing 1st/2nd line support. Proficient in Windows10/11, Microsoft 365, and Active Directory administration. Experience with common desktop hardware and peripherals, including troubleshooting and setup. Strong communication and customer service skills with More ❯
to hire an IT Support Engineer, working as part of the London IT Team. They need an Engineer with experience of basic networking, Desktop and Laptop Hardware Support, Windows10, MS Office 2007/2010, Android & I 0/S and Printer/Fax Support. The Support Engineer will be required to deal with problems face More ❯
