101 to 125 of 193 Customer Service Jobs in the East Midlands

IT Incident Manager Are you ready to take charge of IT incidents, problems, and service requests? I am seeking a dynamic individual to join a team as an IT Incident Manager. In this pivotal role, you'll play a crucial part in ensuring the smooth operation of IT services … by managing incidents, problems, and service requests effectively. Key Responsibilities for the IT Incident Manager: Serve as the primary point of contact during incidents, driving resolution with clear and effective communication. Lead as the Major Incident Manager during outages, providing timely updates and maintaining stakeholder communication. Maintain meticulous documentation … of incidents, problems, and service requests, ensuring quality and completeness. Utilize strong analytical skills to identify trends and patterns in incident and problem data. Coordinate with stakeholders to ensure SLAs and KPIs are consistently met, delivering top-tier support to our business users. Facilitate regular meetings such as outage more »

of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »

established and reputable leading manufacturer of reliable high-quality low voltage assemblies and control systems. Blackburn Starling offers a complete range of maintenance and customer service support programmes tailored to suit our specific customer requirement across the UK. Blackburn is part of the RSE group of companies more »

on the phone, or over Teams, you could be dealing with queries about anything IT related, so they are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. … Other Key Tasks include: Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone more »

from initiation to completion. You will workclosely with cross functional teams, including IT and business intelligence, key internal stakeholders [from marketing to sales andcustomer service], and external agencies to ensure that projects are delivered on time, within scope, and budget. Your We are recruiting for a Web Manager to … join us in our Head Office , based in Measham, Swadlincote . customer service], and external agencies to ensure that projects are delivered on time, within scope, and budget. Your role will involve defining project objectives, creating schedules, managing resources, and communicating progress and potential risks to stakeholders. The more »

from IT consulting and system integrations to cloud services and e-commerce solutions. The successful Technical Account Manager will focus on providing proactive and customer-focused engagement. The Technical Account Manager will oversee a collective inbox for client communication, resolving inquiries, requests, and queries. You will serve as the … for their client base, managing all interactions to guarantee swift and proficient resolution. You should have a minimum of 2 years experience in a customer service role within an IT environment, and preferably experience working in an MSP. Responsibilities of the Technical Account Manager: - Oversee and regulate the … management or relevant stakeholders as needed. - Maintain meticulous records of client engagements and resolutions to ensure transparency and answerability. - Collaborate with the Head of Service Delivery to devise and implement superior standards for client support and service delivery. - Proactively spot avenues for process enhancement and augmenting the client more »

Gas Service Engineer Must be based in Nottingham or commutable to, covering Midlands Patch £36,750 + Van + Laptop + Mobile + Bonus + Pension + 33 Days holiday (rising to 37) + Overtime Monday-Friday days (paid door to door) Are you a Gas Service Engineer … manufacture of fireplaces which are supplied internationally. Industry leaders in their field, they pride themselves in supplying high quality products and giving the best service to their customers. In this role the Service Engineer will be covering primarily the North East patch, carrying out warranty service work … individual to join a company that value their staff shown through their benefit package and that offer a clear route of progression. The Role: *Service Engineer *Warranty service work on heating appliances including fault diagnosing and repairing *Field based covering the Midlands patch amongst other areas (you must more »

you will need: Proven work experience as an Administrator or within an office support role. Financial Services experience is preferred but not essential Excellent customer service and the ability to build rapport and manage client relationships Strong attention to detail and be able to problem solve and think … Practice The company fosters a professional and innovative environment where the whole team share their skills and knowledge to deliver an unrivalled level of service to their clients. St. Jamess Place plc (SJP) is a leading, a highly regarded FTSE 250 Wealth Management company which distributes a range of more »

sites (CSCS card would be an advantage) A positive, flexible, self-starter approach with the ability to prioritise. Analytical and problem-solving skills Excellent customer service skills An understanding of CAD (ability to draw would be an advantage) Good general IT skills and knowledge of Microsoft Office How more »

established a stellar reputation in the finance industry. They provide tailor-made finance solutions to businesses across various sectors. They pride themselves on exceptional customer service, expertise, and the ability to help companies achieve their goals. The Role: As Business Development & Lead Generation Associate, your role is at more »

all Supply Chain and Planning related systems. This includes development of the current systems resolving issues whilst mitigating business risk and maintaining supplier and customer service. Ensure all Supply chain systems are maintained, and any incidents are diagnosed and resolved in a timely manner (Evolve/AX/Excel more »

and night shifts: £15.17 per hour Weekend shifts: £16.92 per hour Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Employee benefits: As part of our team at DHU Healthcare, we believe in rewarding you, our … care. NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you! Main duties of the job What … true selves to work without risk or fear of discrimination. We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions. About us DHU more »

teams of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems will be committed to providing an exceptional level of customer service will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors knowledge of ISO9001; 14001; BBA … the confidence to manage your own time and prioritise your workload with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems reward package completion Bonus on delivery of Project paced, varied work to affect change in … a thriving SME company offering a market leading product portfolio and service to the construction industry You will deliver a challenging, business-critical project Candidates who are currently a Project Manager, Project Leader, Project Quality Manager, ISO9001 Quality Lead, Manufacturing Project Manager, Quality Systems Project Manager, Quality Compliance &Certification more »

including the following; You will work and learn with the team to evolve the services, championing change and driving continual improvements. To deliver exceptional customer service and technical excellence. To collaboratively improve our systems and procedures to reduce complexity and improve reliability. You will work within a team … to troubleshoot and resolve IT systems, software, and database issues. You will network with the IT team, the business, customer teams and suppliers to implement industry standard and bespoke solutions. Maintain our infrastructure landscape to ensure system availability. Training During this Level 4 Applications Support Lead apprenticeship, you will … Positions Available 1 Closing Date Thursday, 30th May 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Flexible Willingness to succeed Willing to learn Perform under pressure Able to prioritise workload Experience of IT more »

established and reputable leading manufacturer of reliable high-quality low voltage assemblies and control systems. Blackburn Starling offers a complete range of maintenance and customer service support programmes tailored to suit our specific customer requirement across the UK. Blackburn is part of the RSE group of companies more »

to health records, employing patience and understanding where there may be a language barrier, impairment, illness, bereavement, frustration or emotional distress. To employ strong customer service skills, communicating by phone, e-mail, standard written correspondence and in person, in a professional manner. Reporting progress accurately and honestly. To … or the public. support the development of existing and new systems including data inputting, reviewing data capture and data analysis to continually improve the service update the Internet and Intranet pages for RFI as appropriate, ensuring it is up to date with pertinent advice guidance, with applicable FAQs and … the Group (where postholders are required to travel as part of their role) Desirable Show compassion, accountability, respect, integrity and courage Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

The successful candidate will provide senior administrative support as directed for all members of the team providing a focal point for communication within the service and with external agencies. You will ensure administrative and clerical duties are carried out within gtd healthcare and practice guidelines and policies. We are … we are passionate about providing the best possible healthcare for our patients. Main duties of the job To have a thorough knowledge of all service procedures and protocols and know where to access them for reference, adhering to them at all times. To manage the reception team rotas to … pay during the month, in real-time, when picking-up extra shifts; 30 days annual leave, rising to 32 after five years of continuous service; flexible pension benefits including NHS pension scheme; flexible working hours and policies; family friendly and carer policies; opportunities to apply for innovation and quality more »

business Assisting in developing a lifecycle strategy for their core assets Monitoring and reporting across the production and non-production platforms infrastructure Continuously improving service to optimize costs and deliver of SLAs Building relationships with vendors to identify possible opportunities Creating appropriate documentation where needed Creating and maintaining dashboards … and authentication protocols Working knowledge of Azure AD Good troubleshooting skills Ability to both work independently and cross collaborate with various internal teams Excellent customer service and communication skills Able to present technical issues to stakeholders across the business The Package You'll enjoy a great range of more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »

We want to provide products to everyone on any of lifes journeys. Our InMotion brand, is a leading digital accessories business, offering an amazing customer experience with all the latest tech. Thats why, as we continue our journey, our aim is simple: to make every one of lifes journeys … better! As a Team Leader at East Midlands Airportyoull lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share … Management Team. Your role is to help our people be the best that they can be and to assist in driving sales, commerciality and service standards. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness, in an environment more »

looking for the opportunity to move into an office-based role that doesn't require any travel? Are you looking for a technically challenging customer service role, that doesn't involved being on the tools and full training is provided? Are you seeking great work-life balance, an … excellent benefits package and financial progression opportunities? Due to growth, my client is looking for a CNC Service Desk Technician to join their skilled team. The company are a highly respected global manufacturer of specialist CNC machinery, and they are able to provide a genuine platform for growth and … package, including a yearly 10% bonus, with opportunity for training and progression among the rapidly growing team. This role would suit anyone with CNC service experience looking for an office-based role offering great working hours and an excellent benefits package. For more information, please click apply and contact more »

Manager and team up to date Maintain an effective professional relationship with site and project personnel, serving as BEUMER’s on site representative for Customer and other subcontractors Follow claims and change management processes and report all changes/deviations to change management Ensure the BEUMER Group processes within … verbal and written communication skills Professional, positive and energetic demeanor Ability to maintain a high degree of initiative, discretion & confidentiality Excellent time management and customer service skills; with the ability to adapt easily Computer literacy; including working knowledge of MS Word, Excel, Outlook Valid DrivingLicense Additional Information Health more »

Maintaining a strong sales pipeline Objection handling Representing the companies products with a real genuine passion What you'll need to apply Previous sales, customer service, retail or similar experience is advantageous A degree or similar qualifications Be able to reliably commute to the office What you'll more »

Maintaining a strong sales pipeline Objection handling Representing the companies products with a real genuine passion What you'll need to apply Previous sales, customer service, retail or similar experience is advantageous A degree or similar qualifications Be able to reliably commute to the office What you'll more »

prior experience in an IT support position Experience in application support would be a big plus Strong communication skills, with a great approach to customer service A problem solving attitude is a must! The list above is important, but not as important as hiring the right person! So more »