Remote Performance Management Jobs in the East Midlands

1 to 5 of 5 Performance Management Jobs in the East Midlands with Remote Work Options

Support Manager

Derbyshire, England, United Kingdom
Hybrid / WFH Options
Harvey Nash
talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a key part … of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service … and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments through internal more »
Posted:

Payments Service Manager - 12 Month Fixed Term Contract

Northampton, England, United Kingdom
Hybrid / WFH Options
Nationwide Building Society
value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »
Posted:

Helpline and Support Manager

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
MND Association
leadership will be crucial in ensuring our helpline operates effectively and meets the needs of service users. You will be responsible for reviewing service performance using both qualitative and quantitative data, seeking opportunities for improvement and fostering partnerships. In this role, you will coach our MND Connect Advisers, helping … regularly on occasion may be required to meet business needs.) What are we looking for? A compassionate and skilled leader with strong experience in performance management, training, and team development. You should have a background in managing staff and volunteers within a helpline or support service, ideally in more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Performance and Resource Lead

Lincoln, United Kingdom
Hybrid / WFH Options
Lincolnshire Partnership NHS Foundation Trust
Job summary The adult inpatient and urgent care division operates mental health services across Lincolnshire. We are seeking a motivated and proactive Performance and Resource Lead to support our clinical services to achieve optimal clinical care. This is a diverse position, and you would provide a crucial role within … the management team. We are looking for a candidate with excellent interpersonal skills, good knowledge of clinical services, and experience in managing performance and supporting services through change management processes. The post holder will be mainly office-based, but there is flexibility to work from home. Main … duties of the job This role will work across the adult inpatient and urgent care divisions to support clinical services, monitor performance management, and achieve efficient delivery of clinical services. Duties include: Leading the divisional requirements for business intelligence, including data quality. Interacting with clinical and corporate services more »
Employment Type: Permanent
Salary: £50952.00 - £57349.00 a year
Posted:

Digital Support Manager

Derby, Derbyshire, Branston, United Kingdom
Hybrid / WFH Options
Harvey Nash
managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a key part … of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service … and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments through internal more »
Employment Type: Permanent
Salary: £65000 - £75000/annum Hybrid , Car/Allowance, Bonus
Posted:
Performance Management
the East Midlands
10th Percentile
£32,250
25th Percentile
£36,250
Median
£52,500
75th Percentile
£72,500