1 to 25 of 371 Customer Service Jobs in the East of England

and Digital teams, this role will optimise inventory investment, advise on production requirements, and pro-actively communicate business intelligence in order to achieve relevant customer service goals. Responsibilities • Regularly review and manage the inventory level and product availability of a category’s promotional or exclusive products within group … Planner, regular analysis of demand forecast accuracy and sales strength for promotional lines to swiftly identify any issues • Key KPIs include: fill rate/service level, forecast accuracy and stock coverage • Driving adhoc analysis on stocks and monitoring the overall performance with consideration for regular and adhoc stock • Responsible … advising on the adjustment of the replenishment plan by defining priorities and necessary action, both in case of shortage and over stocks • Identify future customer service risk and work with cross-functional teams to quantify and reduce impact to the customer. Play a key role with the Customer more »

with natural leadership qualities - The ability to inspire, manage, and motivate a team to achieve outstanding results - Goal-oriented mindset with excellent communication and customer service skills - Proficiency in IT skills If you are a strategic thinker with a passion for the Leisure/Hospitality industry and a more »

+ Parking cards and Fuel cards + Pension + on call payment Start date ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served Field Service Engineer, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

Title: Security Field Service Engineer Location: Peterborough area Salary: £30,000 - 35,000 DOE + Van We are looking for someone with CCTV, Access Control and Intruder Systems servicing and maintenance experience. Preferably with a history of working with a variety of vendors and brands. This role will also … and configuration at a low level is a standard part of the role. Role Description This is a full-time remote role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, field service, communication, technical support, and maintenance & repair. The Service Engineer will … work to solve technical issues and provide support to customers remotely. Qualifications Troubleshooting, Field Service, and Maintenance & Repair skills Excellent communication and customer service skills Technical support experience Ability to work independently and remotely Experience in the security industry is a plus Relevant certifications or qualificationsBenefits Company more »

innovation and growth. Timely Reporting: Provide necessary and timely reports to help management run the business in compliance with all technical standards and regulations. Customer and Sales Support: Offer technical support to customers and sales teams to ensure high levels of customer satisfaction. Quality Assurance: Oversee HACCP, TACCP … regulatory requirements. Experience with BRC and SALSA accreditation processes. Excellent leadership and team-building skills. Strong analytical and problem-solving abilities. Effective communication and customer service skills.Why Join Them? Be part of a leading and innovative company in the food manufacturing industry. Play a crucial role in business more »

services including PAYE, CIS, and umbrella company payrolls to a large portfolio of clients across various industries. With a focus on accurate, compliant, and customer-centric payroll solutions, they have earned a reputation for reliability and excellence in the region. We are currently seeking a talented Senior P ayroll … Advisor to oversee the vital operations that facilitate seamless payroll processing for our client's diverse customer base. In this client-facing role, you will lead a team responsible for new starter processing, high-volume data entry, and addressing customer payroll queries related to taxation, compliance, and more. … compliant practices Maintain up-to-date knowledge of payroll legislation and implement process improvements Collaborate with payroll processing teams to streamline operations and enhance customer service Requirements and Experience: Proven experience in a payroll services or payroll customer support role Strong understanding of UK payroll legislation including more »

are seeking a skilled and experienced Heating Engineer, ideally with Air Source Heat Pump (ASHP) experience to join a leading renewables client within their service and maintenance division. As an ASHP Engineer, you will be responsible for the maintenance and repair of air source heat pump systems for residential … maintenance and repairs performed, including details of equipment used and work completed. Ensure compliance with relevant regulations, health and safety guidelines, and industry standards. Customer Support: * Provide excellent customer service by effectively communicating with clients, addressing their queries and concerns, and offering professional advice on energy-efficient more »

Ensuring compliance with all relevant regulations and standards. Monitoring project progress, addressing any issues promptly to ensure timely and on-budget completion. Providing exceptional customer service, maintaining our reputation for excellence and empathy. Qualifications: Proven experience in surveying and project management, preferably within the home adaptations sector. Strong more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

maintain and support integration solutions both at a group level and country level across all our operating countries. We are focused on delivering outstanding customer service and commercially viable solutions whilst ensuring that our solutions are secure, stable and reliable. Our goal and ambition is nothing less than … a country or global level Analyse, optimize, design existing and new integrations in both A2A and B2B solutions Work with various standards: Industry, Computacenter & customer variances You will also work with many different connectivity methods and security practices Carry out third line support activities and configuration request If you more »

alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customer service to all Users of the service. Create and maintain relevant technical documentation and knowledge articles. The successful candidate will be able to … experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Excellent customer service skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring more »

alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customer service to all Users of the service. Create and maintain relevant technical documentation and knowledge articles. The successful candidate will be able to … experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customer service skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring more »

Field Service Technician UK/MEA Title/Position: Field Service Technician UK/MEA Contact E-mail: hrrecruitment.ukroi@cnhind.com Region: UK/MEA Country: UK Location: Field based Business: Product Support Organisation: Dealer & Customer Support Contract type: Permanent Grade: Hourly Grade 5 Job requirements and qualifications … Basic Function: Working within the service team, this exciting and challenging position will be based from the field with regular travel throughout the UK and some travel to MEA. The sole goal of this function is to support the Dealers and customers with diagnostics, and repairs to CNH Agricultural … equipment. Key Responsibilities: Customer and Dealer satisfaction is key. Regular field visits working with Dealers and Customers to perform detailed investigations and data capture on specific technical concerns and performance issues. Provide hands-on technical support to Dealers to resolve complex technical concerns and support with large repairs as more »

role with a mix of project and BAU support work on the latest infrastructure technologies. Essential Competencies: Non technical: Demonstrable experience working in IT service delivery Exceptional Customer Service skills Incident and Service Request Management Problem Management Ability to manage a high volume of tasks Understanding … appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards. Tenure Milestone Recognition: We value and recognise the years of service of our people. Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas … We’re committed to maintaining an inclusive and supportive culture. Australian Business Awards – Employer of choice Top rated employer – Glassdoor: Our average length of service is 9 years. Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices. more »

This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern and professional service delivery approach, customer account management and supporting infrastructure, service performance delivery/improvement and customer satisfaction tracking, issue resolution and underlying changes to the culture and behaviours across the function. You will be responsible for the specific planning and execution of the Finance Transformation Programme (FTP) workstream aimed at building … Finance’s customer service delivery strategy, capabilities assessment, training needs and driving the culture change for putting the ‘customer at the heart of the Finance Division’. This functionality will then become an embedded, live component of the Finance Division’s operating model. Role Purpose The purpose more »

Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence What you will do You will be involved in attending and undertaking service work of security systems at a range of customers from commercial, domestic, and integrated systems A key point of contact for a number of … be responsible for ensuring their security engineering needs are met Ongoing training will be provided for you How you will do it Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. To Service … within Fire & Security industry- ideally having Intruder Alarms, Access Systems and CCTV experience Driving license Ability to lift and climb ladders Always deliver excellent Customer Service more »

Service Desk Manager – Colchester Salary - Up to £55,000 GS Solutions are currently partnered with a "modern workplace" focused MSP, who are looking for a service desk manager to their team on a permanent basis. This position is based on-site in Colchester, with the opportunity to work … from home once every fortnight or so - as well as very small requirement to visit their other offices. Skills Proven experience as a Service Desk Manager or similar role. Experience working in an ITIL based MSP Environment. Strong customer service background. Knowledge of the Autotask ticketing system more »

purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 1000 people who are dedicated to delivering exceptional quality and service to our customers. MM Flowers’ values and behaviours form the basis of our culture and are a guide to the way we work as …/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service providing emotional and practical support to help through a difficult time. We celebrate diversity by running a calendar of events throughout the year. We have more »

purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 1000 people who are dedicated to delivering exceptional quality and service to our customers. MM Flowers’ values and behaviours form the basis of our culture and are a guide to the way we work as …/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service providing emotional and practical support to help through a difficult time. We celebrate diversity by running a calendar of events throughout the year. We have more »

purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 1000 people who are dedicated to delivering exceptional quality and service to our customers. MM Flowers’ values and behaviours form the basis of our culture and are a guide to the way we work as …/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service providing emotional and practical support to help through a difficult time We celebrate diversity by running a calendar of events throughout the year. We have more »

Field Service Technician UK/MEA Title/Position: Field Service Technician UK/MEA Contact E-mail: hrrecruitment.ukroi@cnhind.com Region: UK/MEA Country: UK Location: Field based Business: Product Support Organisation: Dealer & Customer Support Contract type: Permanent Grade: Hourly Grade 5 Job requirements and qualifications … Basic Function: Working within the service team, this exciting and challenging position will be based from the field with regular travel throughout the UK and some travel to MEA. The sole goal of this function is to support the Dealers and customers with diagnostics, and repairs to CNH Agricultural … equipment. Key Responsibilities: Customer and Dealer satisfaction is key. Regular field visits working with Dealers and Customers to perform detailed investigations and data capture on specific technical concerns and performance issues. Provide hands-on technical support to Dealers to resolve complex technical concerns and support with large repairs as more »

within the water or heavy industry? Do you have a strong mechanical background with a knowledge of electrics? Are you comfortable being in a customer facing role? We are working with a global business who are leaders in the manufacture, installation, and aftersales support of innovative water quality monitoring … installation and support all water quality monitoring solutions. The work will include but not be limited to installation and commissioning, preventative and reactive maintenance, customer technical support and customer training. Key functions for this Field Support Engineer include: Supporting, installing, and commissioning activities, field troubleshooting and upgrades. Carrying … out routine maintenance both preventative and reactive primarily on customer sites. Creating reports of work undertaken at customer sites using MS Word and MS Excel. Training customers in installation and operation of equipment. Providing technical support via phone, email and the company customer services platform. Providing weekly more »

Project Manager to join our award-winning and growing team. The Microsoft Dynamics 365 Senior Project Manager will act as the senior liaison between customer and internal teams on Microsoft Dynamics 365 projects (implementations, customizations, migrations, and more). You may be responsible for one or more aspects of … meticulously organized, and be able to prioritize multiple demands in a fast-paced environment. The D365 PM carries the ultimate responsibility for meeting the customer requirements and completing the project. Essential Functions Lead and manage mid-sized to enterprise projects independently Participate in design and architecture sessions with clients … Schedule work to be done and follows up to ensure completion within the project schedule Guide the project along through daily communications with the customer Conduct at least a weekly status meetings (may be more) and sends weekly status updates Conduct design review sessions with the customer to more »

time on site) Working hours: Monday to Friday 8:30 am to 5 pm Are you currently working as an IT support technician or Service Desk Analyst? Are you passionate about helping people and offering them support to resolve their IT issues. Would you like to work as part … hardware components would be ideal good understanding of virtualisation tools, such as VMware or others would be advantageous with network protocols and troubleshooting good customer service skills both over the phone and face-to-face positive mindset and can-do attitude willingness and ability to learn and pick … have dealt with before problem-solving and troubleshooting skills Benefits include: days annual leave plus bank holidays enrolment pension scheme parking care scheme in service benefit What separates this support role from others is the variety of tasks that you will be able to get involved in being part more »