1 to 25 of 61 Support Engineer Jobs in the East of England

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »

Outstanding opportunities are now available to appoint Ground Support Engineers at Stansted Airport. This vastlystable, Global organisation seek skilled Technicians to join their team workingon not only HGV's, LGV's and similar, but a variety of Ground Service Equipment. You will conductplanned and preventative maintenance, as well asservice more »

Lead Engineer Production and Product Support Location: Hingham, Norfolk (NR9) Office based role Salary: Competitive Job Type: Full Time, Permanent 38 hours per week (Mon Thurs 8 hours, Fri 6 hours) As our Lead Engineer of Production and Product Support, you will provide technical assistance and more »

We are for looking someone with broad knowledge but not specialist in App support and infrastructure Applications, End User Support Provide extensive end user support for Mechanical Design application Ideally have spent significant time administering/configuring Windchill and completed Windchill Windows 10 OS/Windows Server more »

IT Support Engineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a … critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to the Service Desk Manager. Providing support and guidance to colleagues on IT-related matters. Experience: 12 months experience of Helpdesk support Practical experience with Office 365 Admin Centre, Exchange more »

Second Line IT Engineer Location: Cambridge - Hybrid Salary: £29,000 per annum Second line IT engineer - Role Overview: They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers … support. Their end-to-end independent technology consultancy helps organizations understand and derive real value from their technology systems and investments. Second line IT engineer - Principal Duties : • Provide technical support and maintenance for user-based IT hardware and software. • Conduct full diagnostics with end users to enable ticket … workload efficiently. • Research and learn new technologies/solutions under pressure. • Share knowledge and contribute as a strong team player. S econd line IT engineer - Requirements: • GCSE or equivalent preferred. • 1 year of experience in IT support and customer service preferred. • Exposure to technologies including: ○ Windows Server more »

IT Support Engineer (1st/2nd Line) Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team. The IT Support Engineer will be responsible for providing first and second line technical support … to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems. Responsibilities: Provide first and second line technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices. Install … with network and connectivity issues, ensuring stable and reliable access for users. Manage user accounts and permissions, maintaining security protocols and data integrity. Document support requests, solutions, and processes in the ticketing system. Escalate complex issues to higher-level support or specialised teams as necessary. Assist in IT more »

Job Title: 1st Line Support Engineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working Hours: 40 hours … per week, Monday to Friday Out of hours support also required on a rota basis (additional on-call allowance paid in respect of this) Start Date: ASAP Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best … individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely, by effectively managing all support requests through to resolution whilst more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part of a growing … Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and … solutions leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and extensive more »

Lead Engineer Production and Product Support Location: Hingham, Norfolk (NR9) Office based role Salary: Competitive Job Type: Full Time, Permanent 38 hours per week (Mon Thurs 8 hours, Fri 6 hours) As our Lead Engineer of Production and Product Support, you will provide technical assistance and … role will include diagnosing problems and finding solutions to issues found by our suppliers, production and our customers. Supporting our customers with any technical support and information required, including problem solving, finding fixes to issues found with the seat in the field, and working out how to implement these … multiple engineering tasks and projects, ensuring they adhere to required timings, specification, budget, product cost, weight, and quality. In your role as our Lead Engineer Production & Product Support, you will: Lead a small team of engineers, providing technical assistance to the Mirus production and supply chain teams. Lead more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field … Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »

Job Title: Support Desk Engineer Location: St Albans Job Type: Full-Time Key Responsibilities: Provide first and second-line technical support for all IT-related issues. Troubleshoot and resolve issues related to Windows Server, Windows OS 10/11, Office 365, VMWare, and Networking. Assist in the … and monitor network performance to ensure optimal operation. Perform regular system updates, patches, and security measures to maintain system integrity. Document and track all support requests, ensuring timely and effective resolution. Collaborate with other IT team members to escalate and resolve complex issues. Provide training and guidance to end … users to enhance their technical skills and understanding. Required Skills and Qualifications: Proven experience as a Support Desk Engineer or similar role. Previous experience working for a Managed Service Provider (MSP) is required. Strong knowledge and hands-on experience with Windows Server and Windows OS 10/11. more »

Lead Engineer Production and Product Support Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Location: Hingham, Norfolk (NR9) Office based role Salary: Competitive Job Type: Full Time, Permanent 38 hours per week … Mon Thurs 8 hours, Fri 6 hours) As our Lead Engineer of Production and Product Support, you will provide technical assistance and direction to the Mirus Production and Supply Chain teams, as well as our external customers. The role w... JBLK1_UKTJ more »

Yarmouth for IT Specialist Role: IT Specialist Location: Great Yarmouth Work Type: Contract Duration: 6 Months Work Model: Hybrid Are you passionate about IT support and eager to contribute to the transition to renewable energy? Role Overview: As an IT Specialist, you'll play a pivotal role in assisting … ll thrive in a dynamic environment where your troubleshooting skills and communication abilities will be key. Essential Skills: 2+ years of experience in IT support or related roles within an IT department. Proficiency in troubleshooting general IT hardware, software, and network issues. Basic to intermediate understanding of cybersecurity principles. … Excellent communication skills in English, both verbal and written. If you're a results-driven IT professional with a passion for excellence in technical support, we encourage you to apply for this exciting opportunity! Share your CV with us at nehal.kankriya @ randstaddigital. com to take the next step in more »

IT Support Engineer £25,000 - £27,000 Braintree Food Manufacturing Job ref: 8688 The company We are seeking a talented individual to join an innovative food manufacturer who can provide a rewarding working environment. This business has experienced tremendous success and is proud of its reputation for providing … exceptional customer service and superior quality products. About the IT Support Engineer job The purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users. Key tasks * Advanced troubleshooting and escalations, working with senior staff … on issues passed from first line support. * On site installation support, working with senior IT staff on new installations and break fix to onsite equipment including networking, servers and cloud platforms. * Incident Management, working with senior IT staff on critical incidents and outages. * User training. * Troubleshooting hardware and software more »

Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLA ROLE SUMMARY We are for looking someone with broad knowledge but not specialist in App support and infrastructure. Applications, End User Support. Responsible for the efficient operation and support of applications within the … Mechanical Design Department. Specializing in, identifying, and solving problems and advising users DUTIES AND RESPONSIBILITIES: The Support Engineer will: Provide extensive end user support for Mechanical Design applications for over 3000+ users. Be responsible for delivering support across 3 UK sites – Stevenage, Bolton, and Filton. Assist … in the definition of best practice and processes associated with Mechanical Design applications. COMPETENCIES: Good knowledge of application/s support Develop effective resolutions for user problems and system errors. Adaptability to different personalities and levels of user knowledge. Confidently be able to present complex subjects to different target more »

3rd Line Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and involve the following … range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rd line engineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving and assisting in resolving issues … What we want from you: Experience as a 3rd line support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience with Security Products such as CheckPoint, Sophos, Countercept more »

BOSS Energy Consulting LTD - Operations Support Engineer BOSS Energy have been retained by a leading climate technology company seeking to hire an Operations Support Engineer for their facility in East Anglia. Responsibilities Operating and servicing the plant at their first industrial Pilot Plant, Norfolk - the UK more »

in the UK. AWS Advanced Solution provider program and Managed Service Provider program. Job Description Main purpose of the job: To provide deskside technical support and advisory service of End UserCompute (EUC) devices, including resolving and enabling the resolution of incidents, problems,requests, and deploying new hardware and associated … software. Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following: Act as 2nd Line support for all EUC technical incidents through to resolution at deskside. Create knowledgebase articles where repeated incidents are logged to assist Service Desk Analysts to increase 1st time Fix … and major incidents assigned to the EUC team withinservice level agreements To log and follow up issues that have been raised with 3rd party support teams where appropriate Support, manage, optimise and maintain the configuration and installation of Desktops,Laptops and hardware replacements Comply with Desktop Good Working more »

Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment Management … application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support tall business users Establish … with users and clients Participate in testing, documentation and implementation of assigned projects Additional duties as and when required Essential Skills: Desktop operation and support Installation, configuration, administration and maintenance of ongoing usability of desktop, computers, peripheral equipment and software within established standards and guidelines. Works with vendor support more »

Job Title: Technical Support Engineer- Dewatering Pumps and Light Towers Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase parts … service sales. Key Responsibilities: To provide customers with technical support for Dewatering Pumps and Lighting Towers Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as required. Attend annual more »

IT Support Engineer – Join a growing tech company in Hertfordshire 💰 Up to £35,000 🏡 Hybrid working – 3 days per week in Watford/2 days working from home 💻 Tech Stack – Office 365, Active Directory, InTune Burns Sheehan is working with a Hertfordshire-based company which is embarking on … of 200 people, headquartered in Watford. They have completed several acquisitions over recent years and have won numerous awards during this time too. To support this recent growth, they are looking for an IT Support Engineer to join the team of 4 others to provide technical support more »

About the Role We have an exciting new opportunity to join our Technical Support Team. As a Technical Support Engineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both a pre-production … Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving faults and meeting response/fix SLA’s. Provide support to G4S engineers and contractors. Follow support procedures and policies, maintain and adapt documentation to reflect system and operational changes. Be responsible for … time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. To provide technical expertise and support during the setup, commissioning and testing of a pre-production and production head end system. To support and maintain the infrastructure of a more »

We are hiring a Desktop Support Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktop support services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client location. Identifying and … responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery Manager Assist fellow team more »