26 to 50 of 63 Support Engineer Jobs in the East of England

in the UK. AWS Advanced Solution provider program and Managed Service Provider program. Job Description Main purpose of the job: To provide deskside technical support and advisory service of End UserCompute (EUC) devices, including resolving and enabling the resolution of incidents, problems,requests, and deploying new hardware and associated … software. Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following: Act as 2nd Line support for all EUC technical incidents through to resolution at deskside. Create knowledgebase articles where repeated incidents are logged to assist Service Desk Analysts to increase 1st time Fix … and major incidents assigned to the EUC team withinservice level agreements To log and follow up issues that have been raised with 3rd party support teams where appropriate Support, manage, optimise and maintain the configuration and installation of Desktops,Laptops and hardware replacements Comply with Desktop Good Working more »

IT Support Engineer – Join a growing tech company in Hertfordshire 💰 Up to £35,000 🏡 Hybrid working – 3 days per week in Watford/2 days working from home 💻 Tech Stack – Office 365, Active Directory, InTune Burns Sheehan is working with a Hertfordshire-based company which is embarking on … of 200 people, headquartered in Watford. They have completed several acquisitions over recent years and have won numerous awards during this time too. To support this recent growth, they are looking for an IT Support Engineer to join the team of 4 others to provide technical support more »

About the Role We have an exciting new opportunity to join our Technical Support Team. As a Technical Support Engineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both a pre-production … Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving faults and meeting response/fix SLA’s. Provide support to G4S engineers and contractors. Follow support procedures and policies, maintain and adapt documentation to reflect system and operational changes. Be responsible for … time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. To provide technical expertise and support during the setup, commissioning and testing of a pre-production and production head end system. To support and maintain the infrastructure of a more »

A fantastic new role has arisen for Product Support (Remote Triage Engineer) in our European Division. We are a Global manufacturing company based in Watford and we are recruiting for a bilingual Electro - mechanical engineer with native or fluent language skills in one (or more) of French … German, Italian or Spanish. up to £50k for 40 hour week between 7am and 6pm Monday-Friday The Product Support (Remote Triage Engineer) will be the first technical point of contact for all of our customers. Their fundamental role will be to perform initial support to customers … customer engineers, reseller and internal engineers with tech support requests and escalations. The engineer will operate on a global basis offering assistance to customers from all geographies worldwide either directly or indirectly, this will vary based on business needs. Key Responsibilities: To offer customer support and or more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field … Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »

Job Description: Technical Support Engineer (Field-Based, Flow Control Products) Job Summary: We are seeking a skilled and dynamic Field-Based Technical Support Engineer to join our team specializing in flow control products. The Technical Support Engineer will be responsible for providing on-site … technical assistance, troubleshooting, and support for our range of flow control products. The ideal candidate will have strong technical knowledge, excellent problem-solving skills, and the ability to deliver exceptional customer service in the field. Key Responsibilities: On-Site Technical Support: Provide on-site technical support and … experience Education: Bachelor’s degree in Engineering, Mechanical, Electrical, or a related field preferred. Experience: Minimum of 2 years of experience in a technical support role, preferably with flow control products or related industries. Technical Skills: Strong understanding of flow control products, including valves, regulators, actuators, and related systems. more »

compressors, diesel generators, light towers, and pumps, catering to various industries worldwide. Job Summary: Our client is seeking a highly skilled and motivated Technical Support Engineer with a focus on power generators, particularly dewatering pumps and lighting towers. As a Technical Support Engineer, you will provide … performance and reliability of their site based products. You will work closely with our sales, service, and engineering teams to deliver top-notch customer support and technical solutions. Key Responsibilities: Technical Support: Provide technical support and troubleshooting assistance for dewatering pumps, lighting towers, diesel generators to customers … and service technicians. Diagnose and resolve technical issues related to product performance, operation, and maintenance. Offer remote and on-site technical support as needed. Experience: Proven background in mechanical electrical technical support or field service for Lighting towers, dewatering pumps, power generation systems, particularly diesel generators. Strong background more »

Title: IT Support Engineer Location: Ipswich, UK Sector: Food & Beverage Salary: Competitive + benefits Contract: Permanent SciNova are excited to be partnered alongside one of the UK's fastest growing Food & Beverage organisations - They've recently built a state-of-the-art facility in the Ipswich area and … on fostering a collaborative and growth-oriented work environment where employee development is a priority. If you are a tech-savvy, well-rounded IT support expert and interested in working in a people-led culture, get in touch today. Role responsibilities: Provide first-line technical support to end … requirements: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 5+ years experience as an IT Support Engineer or in a similar role. Extensive Google suite expertise. Strong knowledge of MS 365 Office suite. Proficiency in troubleshooting hardware, software, and more »

3rd Line Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge … infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic opportunity for you! I’m looking to speak with individuals who are experienced … to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily network and infrastructure support and analyse system requirements Analyse existing infrastructure and make recommendations for improvements Resolve technical problems to meet business requirements Investigate service, system and process more »

champion your success every step of the way. Ready to shape your future? Explore opportunities with us today. We are looking for an Application Support Engineer, for our well-known client from the IT industry Location: Stevenage, Hertfordshire Type of Work: onsite/B2B We are for looking … someone: Responsible for the efficient operation and support of applications within the Mechanical Design Department Specializing in, identifying, and solving problems and advising users Responsibilities: Provide extensive end user support for Mechanical Design application for over 3000+ users. Be responsible for delivering support across 3 UK sites … for user problems and system errors Confidently be able to present complex subjects to different target audiences. Requirements: Good knowledge of application/s support Adaptability to different personalities and levels of user knowledge. Good verbal and interpersonal communication skills. Ability to work autonomously. 1st/2nd level operations more »

The purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users. Key tasks Advanced troubleshooting and escalations, working with senior staff on issues passed from first line support. On site installation support, working with senior … You You should have 1 – 2 years’ experience working in IT in a first line role with the desire to move ahead. The IT Support Engineer job is based in Braintree and is paying £25,000 to £27,000 according to your experience.The package includes full training and … support from a friendly team as well as industry recognized qualifications. You must have a driving licence and own a car since occasional travel to other sites is required. more »

Lead Engineer Production and Product Support Location: Hingham, Norfolk (NR9) Office based role Salary: Competitive Job Type: Full Time, Permanent 38 hours per week (Mon Thurs 8 hours, Fri 6 hours) As our Lead Engineer of Production and Product Support, you will provide technical assistance and more »

Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they … application issues ,Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support to VIP business users more »

At Profectus we have a brand new role for a Junior IT Support Engineer with an exciting company going through rapid growth, resulting in the expansion of the Infrastructure team. This is the ideal role for someone looking to kick-start their career and gain valuable 1st and … Southend-On-Sea office with great transport links nearby. Having a driving license is beneficial but not essential. The role: 1st & 2nd line IT support Desk setups, machine replacements, moves, and changes Raising IT support tickets and ticket assignments Remote site support using industry-standard tools Home … worker remote support Local site support Travel to remote sites when required Skills required: 1st/2nd line support experience (ideal but not essential) Knowledge of current Windows environments Strong organisational skills Attention to detail Excellent communication, verbal, written and presentation Self-motivated Ability to multitask If more »

Renewable Energy Product Support Engineer/Electrical or Solar Installation Technical Advisor who has a practical, technical background and a head for numbers and theory, with solid communication skills is required for a well-established renewables distribution company based in Milton, Cambridge, Cambridgeshire. Practical experience of PV or … understanding of renewable energy systems and a practical approach to problem solving? We have a fantastic new job opportunity for a Renewable Energy Product Support Engineer/Electrical or Solar Installation Technical Advisor who has a practical, technical background and a head for numbers and theory, with solid … communication skills. As the Renewable Energy Product Support Engineer/Electrical or Solar Installation Technical Advisor you will provide friendly and knowledgeable technical support (pre- and post-sales) for trade customers. Youll also assess existing and new product lines from both practical and theoretical perspectives and keep more »

1st Line IT Support- Peterborough - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Peterborough which have a couple more offices in Yorkshire. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of support. They … are currently on the lookout for a 1st Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the 2023 and shows no signs of slowing down in 2024. To be successful in this role they are looking for someone …/Windows 11 Troubleshooting Firewall Troubleshooting Office 365 Backup Products Essential Skills: A huge passion for IT and technology. Experience in a similar IT support role is essential. Excellent knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Virtualisation, Exchange/Office 365, Azure, Security Solutions more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »

Job: IT Support Engineer - Contract - 6 months Location: Colchester - on-site required Salary: £25,000 - £32,000 I have an immediate requirement for an IT Support Engineer to support a fast growing business on the outskirts of Colchester, free parking is available on-site, however … public transport is limited. You will be working as part of the established IT Team to support on a wide range of general IT problems, this role is offered on a 6 month contract basis, with the potential to move into a permanent opportunity depending on growth plans within … This role could suit someone earlier in their career looking to develop their skills on top of a recognised qualification or an experienced IT Support Engineer looking for a new opportunity. Key skills include: - 1st/2nd Line IT Support - 0365 and other core Microsoft Applications - ERP more »

IT Support Engineer (1st/2nd Line) Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team. The IT Support Engineer will be responsible for providing first and second line technical support … to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems. Responsibilities: Provide first and second line technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices. Install … with network and connectivity issues, ensuring stable and reliable access for users. Manage user accounts and permissions, maintaining security protocols and data integrity. Document support requests, solutions, and processes in the ticketing system. Escalate complex issues to higher-level support or specialised teams as necessary. Assist in IT more »

Yarmouth for IT Specialist Role: IT Specialist Location: Great Yarmouth Work Type: Contract Duration: 6 Months Work Model: Hybrid Are you passionate about IT support and eager to contribute to the transition to renewable energy? Role Overview: As an IT Specialist, you'll play a pivotal role in assisting … ll thrive in a dynamic environment where your troubleshooting skills and communication abilities will be key. Essential Skills: 2+ years of experience in IT support or related roles within an IT department. Proficiency in troubleshooting general IT hardware, software, and network issues. Basic to intermediate understanding of cybersecurity principles. … Excellent communication skills in English, both verbal and written. If you're a results-driven IT professional with a passion for excellence in technical support, we encourage you to apply for this exciting opportunity! Share your CV with us at nehal.kankriya @ randstaddigital. com to take the next step in more »

Field Service Engineer - Trained To Technical Support Engineer £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service experience? Are you looking … for an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their excellent staff … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a service engineer to train into a technical support engineer and join the team, working out of their offices near Watford. The successful applicant will more »

Technical Support Engineer - Electro Mechanical £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service and/or technical support experience? Are … you looking for an exciting new role where you will play a vital role within the support and service team, working with a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a technical support engineer to join the team, working out of their offices near Watford. The successful applicant will be responsible for supporting customers with initial more »

Estio Training have an exciting new opportunity for an IT Support Apprentice with Genmar IT in Bishops Stortford Herts. Excellent opportunity for you to join this support help desk team and work in a varied and busy professional environment. Role You will be working alongside the team of … currently, 9 support staff. Taking support tickets from customers, communising with the users, listening, and resolving their issues by remote access via their RMM and tracking system. Work on special projects, investigating new technology and services. Collaborating with other team members and individually. They encourage staff to further … hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance. Maintain regulatory, legal and professional standards. Support the information systems needs for your business. The role more »

rd Line Support Engineer - Hybrid (Cambridgeshire) - £40k + £5k on call 3 rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £40,000 + £5,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3 rd Line Support professional, looking for a … infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic opportunity for you! I'm looking to speak with individuals who are experienced … to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily network and infrastructure support and analyse system requirements Analyse existing infrastructure and make recommendations for improvements Resolve technical problems to meet business requirements Investigate service, system and process more »

Job Title: Support Desk Engineer Location: St Albans Job Type: Full-Time Key Responsibilities: Provide first and second-line technical support for all IT-related issues. Troubleshoot and resolve issues related to Windows Server, Windows OS 10/11, Office 365, VMWare, and Networking. Assist in the … and monitor network performance to ensure optimal operation. Perform regular system updates, patches, and security measures to maintain system integrity. Document and track all support requests, ensuring timely and effective resolution. Collaborate with other IT team members to escalate and resolve complex issues. Provide training and guidance to end … users to enhance their technical skills and understanding. Required Skills and Qualifications: Proven experience as a Support Desk Engineer or similar role. Previous experience working for a Managed Service Provider (MSP) is required. Strong knowledge and hands-on experience with Windows Server and Windows OS 10/11. more »