Turkey, Colombia, Dubai and Portugal), as well as a broad structure of distributors and partners in more than 70 countries. About the Role: The technicalsupport engineers duties will consist of offering remote and on-site support to our customers. The remote assistance will consist of: emails … telephone conversations and/or remote PC login sessions. On-site support can consist of in-depth diagnosing where remote solutions aren’t achievable and commissioning systems that our customers have installed. We’ll also be supporting the sales team from a technical perspective which includes: carrying out … specifications and drawings resulting in us offering quotations & preparing AutoCAD drawings for first fixing and second fixing solutions. The successful candidate will provide excellent technical assistance and support to our customers, resolving issues and ensuring customer satisfaction. The role requires a strong technical knowledge, exceptional troubleshooting abilities more »
TechnicalSupport Analyst Application Python Scripting SQL IT SupportTechnicalSupport Analyst My fantastic client within the AI industry is currently looking for a solid TechnicalSupport Analyst to come on board on a permanent basis. The is an onsite role based in … Luton. The role will be to understand, build and document the application/system requirements, while providing first-class technicalsupport to all internal users. The candidate will work with external and internal development teams to ensure the correct software/hardware solution is delivered to the end … user as per the technical requirements and provide training documentation/training to internal departments. Key Accountabilities Become the centre of technical knowledge. Create and/or revise existing documentation on a regular basis to ensure relevance. All documentation must be recorded on the CRM system. Test and more »
TechnicalsupportEngineer - Autotask, Datto RMM, O365, Azure Our client are a start-up of highly experienced professionals who have been growing at a very impressive rate.They have a very strong pipeline of work and its clear that their business model works. Acting as a firms virtual … IT director/CTO/Tech Advisor. ThisTechnical supportEngineer (Autotask, Datto RMM, O365, Azure) role will suit someone who is looking for high levels of responsibility, project work, training and exposure. The role works very closely with the CTO and senior solutions consultants on integration and support projects. To be considered for this TechnicalsupportEngineer (Autotask, Datto RMM, O365, Azure) role, it's ideal you have: 2-3 + years within technicalsupport Experience with the Autotask & Datto RMM platforms Ideal knowledge of Azure and O365 High levels of customer more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Entech Technical Solutions Ltd
TechnicalSupportEngineerTechnicalSupportEngineer with ideally 3-5 years exp required for a 12 months contract based in Peterborough, Cambridgeshire. Hybrid working available, likely to be required on site a min of 3 days pw, some working from home available. £35.50 FCSA … Umbrella (this role is deemed inside IR35 £25.50 paye SHould extend beyond intial 12 months & become long term opportunity Duties include: TechnicalSupport of aftermarket parts TechnicalSupport of Dealer & OEM Customers Develop and meet expectations; deliver results, identify and recommend alternative courses of actions, make … timely decisions Advise on and recommend ways to enhance customer loyalty Apply decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, warranty policy, etc. OEM Product Support account management Distributor Product Support account management Dealer Product Support account management more »
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
TechnicalSupportEngineer £33,000 to £37,000 + Bonus + Specialist training + Benefits + Hybrid Watford (Commutable from: Hemel Hempstead, Amersham, St Albans, Borehamwood and surrounding areas) Are you an Engineer, looking to join a leading business, where they are offering full training to … come off the tools and work as TechnicalSupport/Product Engineer? This is a fantastic opportunity to join an established company, where you will enjoy a highly varied position and be well rewarded the great pension and bonus scheme. This company are a provider in HVAC … solutions, working with customers across the UK. Due to expansion, they now need a TechnicalSupport Engineer. In this role you will offer technical product support to customers over the phone, test products before they are delivered and help ensure correct compliance. The role would suit more »