Are you an experienced 3rd Line ITSupport Technician looking for a role where your skills are valued, your professional growth is encouraged, and your contributions make a real difference? As a 3rd Line ITSupport Technician, you'll play a crucial role in their Managed … Services Team. You'll assist the support desk with resolving tickets, managing client problems, ensuring the optimal performance of infrastructure and critical services, and delivering exceptional service to a diverse client base. Key Responsibilities: Microsoft Ecosystem Support: Provide support across Microsoft desktops, servers, Microsoft 365, and Azure … will have strong 3rd line commercial experience similar experience ideally within an MSP environment or working in a broad role working within a small IT department, in a busy environment Strong organisational skills, attention to detail, deadline-oriented, with a keen interest in technology and proven troubleshooting abilities. You more »
Edinburgh, York Place, City of Edinburgh, United Kingdom Hybrid / WFH Options
Quorum Network Resources
Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to … add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the role promises varied and interesting exposure to a broad range of technologies, including Office 365 and … We value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an ITSupport Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Quorum Network Resources
Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to … add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the role promises varied and interesting exposure to a broad range of technologies, including Office 365 and … We value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an ITSupport Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant more »
is to provide sustainable solutions globally? Based in the outskirts of Edinburgh you will work in a hybrid fashion (2-3 days onsite) and support several end users from an ITsupport perspective. You will act as the IT helpdesk providing first and second line technical … support to a number of users across the UK working in the various hubs. For this, you will have experience providing this type of support in a previous role and be well versed in supporting Microsoft technologies (365, SharePoint, Teams etc) You will get the opportunity to supportmore »
