51 to 75 of 86 1st Line Support Jobs in England

1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are … looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum … + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer more »

First Line Support 12 Months Contract - London based £20 per hour to £32.50 per hour A well established high end innovative global IT networking firm is looking to expand the UK office and are therefore seeking a first line support engineer to … where you will be responsible for end user support. The role will be centred around:- Computer, Apps and audio visual equipment. As a Support Engineer you will be responsible for Service desk support Responding to tickets The Successful candidate should have experience in the following; Mac … Two factor authentication Hybrid working (2 or 3 days in the office) £20 per hour/£32.50 per hour If you are a first line support looking for a role then please apply today or send your CV to (url removed)` Randstad Technologies is acting as more »

1st Line Technical Support Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer … related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the … to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »

1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to … strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer … support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk Analysts and Second Line Support Engineers, you will be focusing on Audio Visual and Meeting Room functions during client-based more »

1st Line IT Support Engineer - Lincoln - £25,000 - Unbelievable Benefits! Role: 1st Line IT Support Engineer Areas: Lincoln Salary: £20,000 - £26,000 - Unbelievable Benefits! I am working on an exciting new opportunity with my client. We are looking for … growing and dynamic team based in Lincoln. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »

1st Line Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1st Line Technical Support Agent role with … friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose … you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a more »

1st Line Support Oldbury, On-site £26,000 Overview: The IT Support Analyst, based in Oldbury, will assist in daily operations and a digital transformation project within the Group IT Team. This includes implementing an automated warehouse solution, transitioning to a new network … assets. · Experience of creating and editing users in Active Directory and Azure AD · Experience of Exchange Admin 365 · Experience working in an IT Support Desk environment Required: · Relevant experience 1/2 · Driving License more »

1st Line IT Support £24,000 + bonus Rochester A highly established organisation is looking to add a member to their IT Helpdesk team, to assist users with 1st line issues. Duties will include: Analysis, diagnosis and resolution of software and IT more »

Role: 1st Line Service Desk Technician Location: Manchester, United Kingdom Salary: £23,000 - £26,000 Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to kick … start your career in IT! Overview: I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff … run smoothly and efficiently. Key Responsibilities: * Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. * Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. * Diagnose and troubleshoot technical problems, escalating more complex more »

Junior 1st Line IT Support Field Engineer 22k-25k dependant on experience – 20 days plus bank holidays, on site parking and work van provided, standard pension. Office/Field based role. Company Phone and Laptop. A wonderful opportunity has arisen at a leading provider of … Based in the heart of Birmingham, you will be tasked with a wide range of Responsibilities within the role. As their field engineer/1st Support Engineer, your focus will be to build and maintain efficient computer systems and networks Setting up workstations with computers and relevant … and computer equipment Organising and scheduling upgrades and maintenance Maintaining records of repairs, fixes and maintenance schedule Providing onsite and face-to-face support to customers Performing troubleshoots to diagnose and resolve problems (e.g. repairing, replacing parts, debugging) Required Experience: Proven experience working as an IT Technician or more »

1st Line Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1st Line Technical Support Agent role with … friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose … you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a more »

for IT into a career? We have a fantastic opportunity to join our client's IT team providing IT Support Job Title: 1st Line Support IT Apprentice Pay: £22,000 per annum 18 Month Apprentice with a view of a full-time permanent … Hours: Monday - Friday 08:30am - 17:30pm Location - Oxford Training Provided : Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »

1st Line Technical Support Engineer, Bournemouth, £28,000 As a Technical Support Engineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team fosters a growth environment … which began as a small family business and evolved into a global force. They understand the need for flexibility and as a Technical Support Engineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking. Technical Support Engineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. Group Policy and Active more »

Purpose of the Job To provide support and be responsible for the day-to-day running, operation, and installation of IT and audio-visual equipment, support the commercial operations and the gallery-based interactives. Key Role Responsibilities To provide first- and second-line support … and Audio-Visual systems through performance of the job functions detailed below. Supporting all IT hardware, software & telephony, including looking after the incoming support tickets, especially in London but also covering Midlands and Stafford sites as needed. Responsible for setting up new starters' IT profiles, deleting leavers' IT … To work closely with the team in the provision of technical support to my client's exhibitions, events, and commercial functions. Providing 1st and 2nd line technical support and problem-solving for AV equipment. Supporting Windows desktop and server operating systems and mobile more »

1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing … users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring … compliance with our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the more »

Title: Contract 1st Line Support Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. … Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and support more »

Title: Contract 1st Line Support Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. … Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and support more »

Options are partnered with a leading educational organisation in Portsmouth, and are currently looking for a 1st Line Support Engineer to join them on a permanent basis. About the company: This organisation is driven to become the employer of choice in the Portsmouth area, with … qualifications Very competitive pension scheme Employee Assistance Programme Various retail discounts and vouchers Free parking About the role: You will provide essential technical support for staff and students, addressing and resolving IT issues. Specifically, this includes: Troubleshooting hardware and software problems, managing user accounts and maintaining network connectivity. … first point of contact for IT queries Ensuring minimal disruption to operations by swiftly resolving issues or escalating them to a higher-level support if necessary. Assist in deploying and maintaining IT equipment, ensuring all systems function efficiently. Conducting routine maintenance and updates on computer systems and software more »

and estates and these clients are both local and national. We are client focused and work in collaboration with our clients. The Role As 1st Line IT support, you will be part of a team handling the initial point of contact for support … as well as own transport if possible. Responsibilities You will be expected to log, categorise, troubleshoot, fix and escalate where applicable to 2nd line support. You will be responsible for primary application support covering Microsoft Office as well as numerous legal applications. You will also be … a positive telephone manner. We are also looking for someone who can work on their own initiative but operate as part of the support team. The ideal candidate will have a good understanding of the following: ● Windows 10 and 11 ● Microsoft Office 2016/365 ● Basic networking skills more »

to the right engineers in-house or supporting the client directly to resolve their issue. Role Primary responsibilities: Answer helpdesk calls Help customer with 1st line issues such as password reset Setup of hardware i.e., printers, mobile phones, desktops, laptops Create email accounts and other cloud services … virus and other security software where required Creating tickets on PSA Creating quotes Remote support for customers Onsite support for 1st line tasks such as setting up desktops/laptops Training The new Microsoft Azure Cloud Support Specialist Level 3 programme … QA LIMITED Working Week Monday - Friday, 9.00am - 6.00pm. Expected Duration 16 Months Positions Available 1 Closing Date Wednesday, 19th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Logical Team working Creative more »

Job summary Are you a First Line Support Desk Analyst with good knowledge of MS Office 10 and 365? Would you like a hybrid working arrangement working from home as well as the office? We are looking for a Support Desk Analyst to join … workplace Experience of MS-Windows 10 and Office 365 and other established technologies. Main duties of the job About the Role: As the First Line Support Desk Analyst you will work with your IT colleagues to ensure that a user focused first line I.T. … clinical roles, a full clinical training package will be provided along with comprehensive support. Nursing & midwifery colleagues will have the opportunity to train in 1st & 2nd trimester sonography scanning, contraception fitting & STI testing. For surgical units you will gain experience in conscious sedation & general anaesthetic treatment in our operating more »

1st Line Cloud Support Engineer focusing on the newest cloud services including Microsoft Modern Desktop and Azure technology. If you want to learn about cutting edge cloud and security applications and support professional services in London and beyond, we want to hear from … range of cutting-edge technologies including Microsoft Modern Desktop, Intune, Autopilot, Power Platform and Azure. THE ROLE: An exciting opening in our Cloud Support Team with opportunities for real progression. You will provide remote technical support in a talented team, working from home 2 days a … develop your core skills and specialities for your future IT career. ESSENTIAL SKILLS/EXPERIENCE: Solid academic IT/technology background Demonstrable IT support experience, ideally MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams Proficient in supporting & troubleshooting Windows 10 & 11 & Mac Experience in Windows more »

IT Support Analyst Circa £25,000 Bristol - Hybrid - onsite 3x per week … We are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers. As an IT Support Analyst you will perform remote support … the opportunity to further develop your skillset with fellow enthusiastic IT professionals. What we are looking for: Some experience working in an IT Support role. (Ideally 1+ years experience). A positive mindset and a willingness to learn. Ideally experience working with Microsoft Azure Stack. If this sounds more »