Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They … are looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ti... APCT1_UKTJ more »
2ndLine Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … delivered through additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email, SharePoint, OneDrive more »
2ndLine IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2ndLine) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● SecondLine support for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to activities of more »
Job Title: 2ndLine Support Engineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements Create and … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2ndLine Support Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and Microsoft more »
IT Support Engineer2ndLine Support French Speaking 2ndLine IT Support Engineer Based in Redhill, Surrey (working on a hybrid basis - 2 days per week in the office and 3 days at home) an 2ndLine IT Support Engineer is required on a contract basis to work with a renowned global organisation. Due to the nature of the work speaking French would be advantageous as our clients Windows IT infrastructure is hosted abroad. … The role will be ensuring the service delivery of IT operations deployed locally in the UK. Candidates must have commercial experience providing 1st and 2ndline support (ideally within the banking/financial services sector), experience of Office 365 (Power BI, Power Aps) and strong attention to more »
maintaining server and network infrastructure as well as handling more in-depth support issues and those which have been escalated by the 1st line engineers. There will also be an element of project work as the business continues to grow and change and new IT requirements come … to light. Weekend on-call cover will be required and will be on a two-week alternating rota. KEY ACCOUNTABILITIES: Provide timely and effective 2ndline support to customers/users by investigating and resolving desktop, server and networking problems whilst meeting the required business SLAs Escalating … Full clean UK driving license (Use of company pool car will be required to travel to remote sites) Minimum 3 years' experience in a 2ndline IT role Experience provisioning and supporting Windows servers (Min 3 yrs) Exchange Server experience (Min 3 yrs) Active Directory experience (Min more »
Redhill, Surrey, South East, United Kingdom Hybrid / WFH Options
Outsource UK Limited
2ndLine IT Support Engineer Based in Redhill, Surrey (working on a hybrid basis – 2 days per week in the office and 3 days at home) an 2ndLine IT Support Engineer is required on a contract basis to work … The role will be ensuring the service delivery of IT operations deployed locally in the UK. Candidates must have commercial experience providing 1st and 2ndline support (ideally within the banking/financial services sector), experience of Office 365 (Power BI, Power Aps) and strong attention to more »
2ndLine Wan Engineer 4 on 4 off including nights Package to £35,000 Birmingham location - onsite Sanderson Government and Defence are working with a large contractor/consultancy looking for multiple individuals to join their WAN Engineering teams, on a 9-5 or …/7 basis. This would suit someone looking to move up the chain from a 1st/2ndline role or a secondline role with limited progression. You will have the opportunity to work with 3rd liners on a daily basis, and these roles more »
2ndLine IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer … to join the rapidly growing and dynamic team based in Lancing. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where more »
2ndLine IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2ndLine IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced … 2ndLine IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support for IT systems … for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately - Apply Now Built on a more »
North London, London, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Job Title: 2ndLineEngineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the more »
2ndLine Support Engineer - Cloud - Office 365 - London Location: onsite in Central London Salary: Up to £40k (DOE) + Benefits Start Date: ASAP Please Note: this role unfortunately does not offer sponsorship. The Company: Our client empowers people to create sustainable value with the clever … to a long track record of success delivering transformational IT services and solutions for their customers. The Role: Our client is seeking an experienced 2ndLine Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will … suit an experienced 2ndLine Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is more »
2ndLine Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st Line experience and are stuck … development opportunities. Office based in Salisbury You do need to be eligible for SC and DV Clearance. What you'll be doing: First-line and Second-line software and hardware support (PCs, laptops, peripherals, printers) Build, configure and troubleshoot desktop and laptop systems Incident requests, internal more »
Job Title : 2ndLineEngineer x2 (Office 365 Specialist + Infrastructure Specialist) Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About The College: As a newly merged … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As an 2ndLineEngineer specialising in either Office 365 or infrastructure here at COPC, you will be responsible for providing advanced technical … maintaining the colleges IT systems, including Office 365 applications, ensuring their optimal performance and security. You will address escalated issues from the 1st line or support, perform system upgrades and collaborate with the other IT professionals to implement new technologies and solutions. Additionally, you may be conducting training more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
2ndLine Infrastructure Engineer Location: Huntingdon, Cambridgeshire Clearance: High level of security clearance required (DV- Developed Vetting) UNLEASH YOUR POTENTIAL We are looking for an experienced Infrastructure Engineer to join our 2ndLine Service Operations team who is able to more »
Exciting Opportunity Awaits: 1st/2ndLine Engineers Wanted! Are you a seasoned 1st LineEngineer with Windows 10 prowess, looking to elevate to 2ndLine? Or perhaps you're a 2ndLine Desktop Engineer … in Salisbury You do need to be eligible for SC and DV Clearance What you'll be doing: Own the first and second-line support for PC's, laptops, peripherals, and printers Dive into building, configuring, and solving desktop and laptop systems Respond to incident requests, internal works … users to Active Directory software groups Install, configure, and maintain network printers, and support remote access connections What youll bring: Desktop experience at a 2ndLine level in a complex IT support environment Navigate Windows 10, Microsoft applications, Office, SharePoint, and Outlook smoothly Understand Thin Client environments more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2ndLine Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part more »
Wisbech, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support … everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2ndLine Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build more »
2ndLine Support Engineer/Customer Service 2ndLine Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondline support and escalation of helpdesk tickets … to specific SLAs Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/ more »
Responsibilities: Completing technical support tasks and activities in an MSP 2 nd Line Support capacity with some 1 st Line support, solving IT issues remotely, via phone and using remote support tools. Problem solving and closing support calls on Cloud based and on-premise systems, and … Recording, managing and closing support calls to ensure quick valid response and resolution, and prevent non-compliance to Service Level Agreements (SLAs) in line with ITIL defined processes Visiting Customer sites, for regular visits, ad-hoc requests, proactive visits, desk-side support or projects, as required. Deliver outstanding more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLineEngineer Location: Fully remote Salary: £(phone number removed) (DOE) + excellent benefits + fully remote My client, a leading Managed Service Provider is looking for an experienced 2ndLineEngineer to join their team on a fully remote more »
2ndLine Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2ndLine Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLine Support Engineer … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills, * Strong 2ndLine support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance for smartphones more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Spider
2ndLine Support Engineer - Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2ndLine Support Engineer to … join their team based in Needham Market, Suffolk. As one of the 2ndLine Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the Microsoft server and desktop … Bank Holidays. Loyalty Holiday accrued from Year 1 Casual Dress code Company Pension scheme On-site parking Flexible working/Hybrid working available. The 2ndLine Support Engineer key duties include: Utilise investigative lines of questioning to perform effective and informative troubleshooting activities. Managing cloud more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Spider
2ndLine Support Engineer – Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2ndLine Support Engineer to … join their team based in Needham Market, Suffolk. As one of the 2ndLine Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the Microsoft server and desktop … Bank Holidays. Loyalty Holiday accrued from Year 1 Casual Dress code Company Pension scheme On-site parking Flexible working/Hybrid working available. The 2ndLine Support Engineer key duties include: Utilise investigative lines of questioning to perform effective and informative troubleshooting activities. Managing cloud more »
Havant, Hampshire, South East, United Kingdom Hybrid / WFH Options
Mexa Solutions
pay for your certifications and encourage you to grow your careers with opportunities in the 3rdline support & project delivery teams available. 2ndLine Support Engineer Based near Havant, Hampshire Start ASAP Working with a growing Managed Service Provider £28,000 - £33,000 Required Skills: Excellent experience of providing 2ndline … site visits Ideally experience of working for an IT Service Provider Excellent communication & stakeholder management experience This position would suit a 2ndLine Support Engineer/IT Technician/… Support Technician/Support Analyst, who has strong experience of supporting users at a 2ndline support level, ideally in a Managed Service environment This 2ndLine Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a short onboarding more »