3 of 3 CTI Jobs in England

Senior Salesforce Administrator (Service Cloud Expert)

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
£375 - £416 per day
safely into production. Knowledge of Einstein AI capabilities within Salesforce. Experience building solutions using clicks not code, including Flows and declarative automation. Understanding of CTI integrations and contact centre environments. Comfortable working across both functional and technical discussions. Someone who enjoys working as part of a collaborative, friendly team ...

Salesforce Administrator (Service Cloud Specialist)

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
£375 - £415 per day
safely into production. Knowledge of Einstein AI capabilities within Salesforce. Experience building solutions using clicks not code, including Flows and declarative automation. Understanding of CTI integrations and contact centre environments. Comfortable working across both functional and technical discussions. Someone who enjoys working as part of a collaborative, friendly team ...

Genesys Cloud CX – Level 3 Engineer (Senior / SME)

Hiring Organisation
HCLTech
Location
City of London, London, United Kingdom
disaster recovery, failover, and resilience strategies Maintain accurate architecture diagrams, media flow designs, and failure-mode documentation Integrations & Ecosystem Troubleshoot complex integrations involving: Salesforce CTI, APIs, OAuth, and data synchronization Microsoft Dynamics CRM integrations Act as the technical liaison between: Genesys vendor support Network, voice, SBC, and carrier teams Salesforce … Genesys Cloud CX architecture Voice, digital, routing, and media paths Deep hands-on expertise in: SIP, RTP, WebRTC, BYOC, SBCs, and carrier interconnects Salesforce CTI and Microsoft Dynamics CRM integrations REST APIs, OAuth, JSON, webhooks Proven experience leading P1/P2 incident bridges and cross-team resolution Strong experience ...