7 of 7 CTI Jobs in England

AWS Connect Developer CCaaS

Hiring Organisation
Gazelle Global Consulting Ltd
Location
London, United Kingdom
Employment Type
Contract, Work From Home
enterprise environment building and enhancing cloud contact centre capabilities using modern AWS technologies. Key experience required: Strong Amazon Connect implementation experience across IVR, routing, CTI and CRM integrations AWS services including Lambda, API Gateway, S3 and CloudWatch Experience with Amazon Lex, AI/ML services and LLM integrations TypeScript/ ...

Lead Technical Architect

Hiring Organisation
DWP Digital
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/ ...

Lead Technical Architect

Hiring Organisation
DWP Digital
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/ ...

Lead Technical Architect

Hiring Organisation
DWP Digital
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/ ...

Lead Technical Architect

Hiring Organisation
DWP Digital
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/ ...

Salesforce Developer (Sales, Service & Agentforce)

Hiring Organisation
Focus on SAP
Location
City of London, London, United Kingdom
programmatic approaches to ensure scalable and maintainable solutions. Amazon Connect & Contact Centre Integration Support and optimise Amazon Connect integrations with Salesforce. Configure and maintain: CTI integrations Contact flows Omnichannel routing Screen pops and telephony workflows Troubleshoot integration and routing issues. DevOps & Release Management Own and manage Salesforce release processes using ...

MSSP Sales Director - US or Europe (London/Amsterdam)

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
MSSP Ecosystem Strategy Map and prioritise the top 100 global MSSPs by region, security maturity, and GTM fit — identifying those actively building or scaling CTI, DRPS, ASM, and CSPM‐led managed services. Define a structured, tiered MSSP engagement playbook covering acquisition, activation, ramp, and expansion — with clear milestones for each … integrations that embed Cyble capabilities into live delivery workflows. Drive co‐branded joint offerings, shared GTM materials, and partner‐specific use case packaging for CTI‐as‐a‐Service, DRPS, EASM, CSPM, and MDR augmentation. Revenue Ownership & Pipeline Own MSSP‐sourced ARR targets — accountable for pipeline creation, deal progression, and revenue ...