8 of 8 CTI Jobs in England

availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/ ...

availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/ ...

availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/ ...

availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/ ...

experience testing Salesforce configurations, customisations, and declarative functionality (e.g. Flows, validation rules, workflows). Experience with Amazon Connect or similar contact centre/CTI integrations within Salesforce. Strong understanding of end-to-end Salesforce Service Cloud customer journeys, including omni-channel service environments. Proven ability to build and implement ...

enterprise environment building and enhancing cloud contact centre capabilities using modern AWS technologies. Key experience required: Strong Amazon Connect implementation experience across IVR, routing, CTI and CRM integrations AWS services including Lambda, API Gateway, S3 and CloudWatch Experience with Amazon Lex, AI/ML services and LLM integrations TypeScript/ ...

MSSP Ecosystem Strategy Map and prioritise the top 100 global MSSPs by region, security maturity, and GTM fit — identifying those actively building or scaling CTI, DRPS, ASM, and CSPM‐led managed services. Define a structured, tiered MSSP engagement playbook covering acquisition, activation, ramp, and expansion — with clear milestones for each … integrations that embed Cyble capabilities into live delivery workflows. Drive co‐branded joint offerings, shared GTM materials, and partner‐specific use case packaging for CTI‐as‐a‐Service, DRPS, EASM, CSPM, and MDR augmentation. Revenue Ownership & Pipeline Own MSSP‐sourced ARR targets — accountable for pipeline creation, deal progression, and revenue ...

Response (MDR) – a fully UK‐sovereign, threat‐led 24/7 service and the primary growth engine of the business – alongside Cyber Threat Intelligence (CTI), Digital Forensics & Incident Response (DFIR), Managed XDR, Hybrid SOC, and Threat Hunting. The business holds NCSC assurance, CREST accreditation, FIRST membership, and ISO 27001/… platforms) What We're Looking For This role has one absolute requirement: you must come from a cybersecurity background – ideally with direct experience marketing CTI, MDR, SOC or related managed security services. An understanding of how these solutions are bought, who buys them, and how trust is built in this ...