6 of 6 CTI Jobs in England

including: CRM platforms (Salesforce, Microsoft Dynamics, ServiceNow) Workforce Management solutions Knowledge Management platforms Payment gateways Third-party telephony services AI and conversational platforms Implement CTI and screen-pop functionality where required. Customer Experience Enhancement Implement conversational AI and virtual assistant integrations. Develop intelligent routing and customer segmentation solutions. Enhance customer ...

LWCs Designed for internal and external users, including partners and customers on Experience Cloud Worked with third-party packages: e.g. document generation, e-signature, CTI, industry-specific products Working knowledge of Agentforce and how to design agentic experiences Made and articulated boundary decisions - what Salesforce masters, what sits elsewhere ...

executives Strong leadership, communication, and problem-solving skills Salesforce certifications (e.g. Service Cloud Consultant, Experience Cloud Consultant) are a strong plus Experience with CTI integrations, telephony platforms, or broader AWS tooling is highly desirable Work from wherever you’re most productive – at home, in a co-working space ...

Auftreten gegenüber technischen und nicht-technischen Stakeholdern Ausgeprägte Kommunikations- und Problemlösungsfähigkeiten Salesforce-Zertifizierungen, z. B. Service Cloud Consultant, sind ein Plus Erfahrung mit Telefoniesystemen, CTI-Integrationen oder AWS-Tools von Vorteil Arbeite dort, wo du am produktivsten bist – im Homeoffice, im Co-Working-Space oder in unserem London Office. Zeitliche ...

We are looking for someone to join our Myphones team to handle technical faults and configuration queries related to VoIP hardware, software, and connectivity escalated from the first-line support team, to provide advice and ...

Duration: Permanent, full-time role Job Brief We are looking for an individual with at least three years of operational experience as a CTI analyst who is familiar with the process of researching, writing and editing CTI reporting for a broad range of audiences. Experience mapping and tracking threat actor ...