76 to 100 of 842 Customer Experience Jobs in England

Role: Finance Planning Analyst Key Experience: Business Partnering/Project Management/Stakeholder Management Expected duration: 9 Months (May extend) Pay rate: £350 to £400 Location: Central London - Hybrid Working - 3 days in the office and 2 days from home Our client is a world leading technology and logistics … innovating on behalf of their customers to deliver a larger selection, faster, and at lower prices. In this role, you will drive profitability and customer experience by directly influencing the development, planning, and execution of their transportation network The role will require you to quickly develop your knowledge … be able to conduct efficient analyses. You will be working closely with finance leaders, business partners and stakeholders to optimise cost whilst improving the customer experience. You are a person who enjoys operating in a dynamic, fast changing environment. You are able to process complex and, at times, ambiguous more »

the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care … about customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where more »

Product and Customer Consultant Are you someone who thrives in a fast-paced, dynamic environment of a start-up while valuing the stability and resources of a global insurer? Do you love collaborating within agile teams, with a focus on delivering proposition and customer experience improvements? If … through price comparison sites, our proposition also helps advance Aviva’s sustainability agenda, and our initial product including a carbon offsetting feature. As a Customer Experience Coordinator, you’ll play an important role within the Aviva Zero product team, working closely with a Senior Product Owner and agile … delivery squad to drive forward the implementation of continuous improvement activities, championing commercial and customer-centric initiatives. Skills and experience we’re looking for: Good knowledge of the UK General Insurance market and attention to detail to understand business requirements and articulate the into user stories. Demonstrable operational more »

and your counterparts in other teams. Document and train others on your team's work, focus on improving features, and understand the business and customer value of your team's work. Positively impact product quality, customer experience, and maintainability, and take on projects that improve team processes … team members. Requirements What you need to succeed: PhD in related field (Mech Eng, Aerospace, Comp Science, Robotics, Mechatronics) with 2+ years of professional experience is desired MS in related field (Mech Eng, Aerospace, Comp Science, Robotics, Mechatronics) with 4+ years of professional experience is acceptable Extensive hands … on experience of optimisation-based trajectory planning Experience with sampling-based trajectory planning approaches Experience with trajectory planning problem formulation and problem transcription Modern C++ algorithm development and deployment, ideally in a production environment (including STL and common testing frameworks) Extra Kudos Experience with technical and more »

Quinton Davies are working with a rapidly growing early stage Tech for Good business to secure a Customer Experience Lead. The CX Lead is a critical role for this innovative business. You will be the main point of contact for all clients and end users, supporting them in … any issues they have with the product. The products is digital and provides healthcare support to service users across the country. The role of CX Lead will: Initial point of contact for clients and service users Support the CX Manager Maintain the Customer Relationship Management (CRM) system Mentor and … junior members of staff Support product deployments Provide product demonstrations (some travel and occasional overnight stays) In order to apply for the position of CX Lead you will need to meet the fol... more »

A brilliant opportunity for a talented STEM Graduate who loves the idea of a customer-facing role, or an experienced support professional, to join a market-leading disruptive software technology firm in London working as a Customer Support Engineer. Offering excellent training, career progression, and prospects, this is … opportunity to work for a rapidly expanding machine learning software house. On a daily basis, you will be working as the first response to customer issues, triaging problems, and liaising with the technical teams through to resolution. Location: Central London– 3 days in office/2 days remote Salary … + healthcare, pension etc. Requirements for Customer Support Engineer: A minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge more »

marketing mix, leading everything from social media or launch campaigns to DM and web build. We also provide very senior strategic planning for clients, customer journey mapping and helping clients to envision their future business, beyond just communications. OUR CULTURE: The VCCP Partnership has a unique culture, and we … recognise that a good idea can come from anywhere Take responsibility ABOUT THE ROLE: The Data Strategist will be a vital part of the customer team in the UK. Working with a team of data, customer experience and customer engagement specialists, they will be responsible for … internal teams becoming trusted as a partner in developing the marketing and data driven strategies needed to evolve the business. They will apply their experience and understanding of data tools and techniques to underpin their strategic recommendations and have the ability to translate business and sector needs of clients more »

interest. We believe that each of our employees has an important contribution to make towards that goal and expect everyone to have quality and customer experience at the forefront of their minds. Job Description Network Systems Engineer (Pre-Sales) - Client to Cloud Networking ● United Kingdom ●Full-time Job … with technical colleagues in EMEA and worldwide Continuous on-the-job learning through direct contact with engineering & development teams Gaining in-depth hands-on experience with CLI, automation, scripting and tooling Netops/Devops way of working Flexible work environment (home office/flex office) Significant responsibility and extensive … decision power Having Fun! What are your responsibilities: You will proactively partner with Arista Account Managers to understand and solve customer challenges and conduct (white board) network architectural sessions and Arista product presentations You will architect, design and propose Arista Data Center, Routing & Campus network and security solutions to more »

of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customer service and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership and … direction to the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customer service, problem resolution, and effective communication through regular training and coaching. Foster a collaborative … Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies to meet or exceed targets. Provide weekly and monthly updates against the KPIs working across more »

products/promotions, oversee merchandising, analyse website performance, optimise user experience. Digital Marketing: Support email marketing, affiliate programmes, and stay updated on industry trends. Customer Experience: Optimise website for conversions, communicate with internal teams for smooth customer experience, identify areas for improvement. Operations: Ensure correct stock … qualification in a relevant field, along with strong written and numerical skills. You should be highly computer literate with proficiency in Microsoft Office and experience in an ecommerce role, specifically with Shopify Plus. Experience in the beauty industry, experience in managing stock and finances, and familiarity with … should be a self-motivated individual with excellent communication, time management, and problem-solving skills, who thrives in a fast-paced environment and prioritises customer satisfaction. more »

Role: Assistant Accountant - French Speaker Location: Blackburn, BB1 2FA Office Based Contract: Full-Time Hours/Permanent Salary: £23,860 -£27,000 Dependent on experience & Bonus Scheme Company: EG Group About the Role Role: Accounts Assistant German Speaker Location: Blackburn, BB1 2FA Office Based Contract: Full-Time Hours/… Permanent Salary: £23,860 - £27,000 Dependent on experience & Bonus Scheme Company: EG Group About the Role Our Transactional Shared Services team is expanding, and we have an exciting opportunity available for a German speaking Accounts Assistant! In this role, you play a key part in ensuring a smooth … processing reports onto SAP Communicating and documenting discrepancy + forgery reports Posting of debtors invoices and credit notes and allocation of cash receipts to customer accounts Monthly reconciliation of cash and card GLs Involves writing off within a certain threshold and investigating outside of that threshold Posting ad hoc more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »

Customer Data Platform (CDP) Product Manager- London Office/Hybrid working 2 days PW in office 12 Month FTC - - Salary negotiable dep on experience Up to £80,000 - J12776 To work in a team who manage all aspects of market research, customer segmentation, first part data build … up and consumer activation along the customer journey for all brands across this companies' group. Fuelling the ambition to put data at the heart of decision making and investing in our data platform to create a trusted single view of the customer and understand, analyse and leverage customer data to create a truly connected customer experience. Seeking an experience Customer Data Platform Product Manager to join and lead the development of the customer data platform. The ideal candidate will understand customer facing businesses, have ROI driven digital marketing acumen, be data fluent more »

SENIOR DATA SCIENTIST Customer & Marketing 💰£550 - £600 per day ⏰ 3 months + 🏠 Hybrid/London 📌Work across a range of clients in retail, telco, automotive and healthcare industries 📌Deliver a range of machine learning and AI solutions to support omnichannel customer experience, personalisation and media performance 📌 Strong … nurture client relationships I have partnered with a Marketing Communications agency to hire for a Senior Data Scientist to join their industry leading Digital & Customer team. A chance to diversify your experience by working across multiple clients in various industries, delivering advanced data science solutions including price optimisation … and spend, Computer Vision, NLP, forecasting and propensity modelling. Responsibilities: Employ strong technical data science skills to build machine learning models to optimise digital customer journeys; pricing and promotions optimisation, recommenders and media campaign performance. Deliver insights to drive the understanding of customers, helping to shape future strategies, improve more »

your expertise in Cybersecurity Practices? Are you passionate about leading and perform Cybersecurity assessments, delivering expected outcomes and reporting standards to meet client/customer expectations? Make a meaningful impact as a Cybersecurity Consultant! Careers at TCS: It means more TCS is a purpose-led transformation company, built on … Consulting services. Key Responsibilities: Perform tailored engagements for clients/customers demonstrating a strategic and thought leadership approach. Develop an understanding of client/customer industry specific risks, plus regional legal and regulatory obligations for each engagement. Demonstrate effective working with client/customer leadership teams and TCS … stakeholders. Performance of prioritised engagements with clients/customers (individually or part of a team). Ensure excellent customer experience across all engagements, measured through positive customer satisfaction scores, feedback and the identification of repeat and downstream opportunities. Provide effective contribution to the delivery of revenue targets. more »

a Renewals Specialist, International to join our team. This is a hybrid opportunity based out of our Uxbridge, England office. Job Summary The Imprivata Customer Experience department is looking for a Renewals Specialist, International to join our team in Uxbridge, London for this hybrid opportunity. We like to … and reflect on the past while also planning for the future.Our ideal candidate will have worked in fast paced organizations with rapid growth and experience managing subscription and maintenance renewals with customers/partners. The candidate should have proven success with customers and internal stakeholders (e.g., Account Executives, Sales … Managers, and Customer Success) to ensure that value is realized for the customer and commercial objectives are aligned with the growth of our business. They will be directly responsible for supporting our Customers and Partners in a territory covering the Middle East, Nordics, and the UK.Reporting directly to more »

Role: Senior Management Accountant Consolidation Location: Blackburn, BB1 2FA Office Based Contract: Full Time/Permanent Salary: £47,025 £57,475 Dependent on experience & discretionary bonus scheme Company: EG Group About the role We have an exciting and innovative opportunity for an experienced finance professional to join our expanding … not exhaustive and may be added to or amended from time to time. Candidate Requirements Qualified Accountant (ACA/ACCA/CIMA) Previous consolidation experience Experience in group accounting function with intercompany transactions Experience with Management Accounting Experience in compliance & audit management Ability to build strong … stakeholder relationships Experience in process mapping & improvements Financial Modelling Finance Systems Expertise Benefits & Rewards Discretionary Performance Based Bonus Scheme Employee Life Assurance EG Group Discounts - up to 15% off at our stores and food to go restaurants ASDA Discount Card 10% off all ASDA stores EG Cares Benefits - exclusive more »

guests. With a passion for exploring unique destinations, we specialise in curating exceptional luxury cruises, offering unique adventures, and ensuring the highest level of customer satisfaction. Our team is committed to innovation, quality, and creating memories that last a lifetime. We are looking for an enthusiastic, commercially focused and … highly motivated E-commerce Executive with previous experience in a similar position, working for a privately owned business with the ability to work in a fast-paced environment. As the E-commerce Executive you will be responsible for driving our online offering by increasing conversions and direct bookings across … team who have significant growth targets and will be a key player in achieving those targets, whilst being passionate about delivering the best online experience for our guests in a creative and data led way. This is an exciting time to join as you’ll have the flexibility and more »

About TELUS International TELUS International (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centres across 32 countries in the Americas, Europe and Asia … TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any … key target clients through networking, referrals, events, marketing collaborations and outbound prospecting. Use insight based selling techniques to identify challenges within prospective target partner customer operations to gain access to key stakeholders for deeper discussions on how TELUS International can solve the problems. Key skills & abilities Proven track record more »

the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care … about customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where more »

/London 📌Work across a range of clients in retail, telco, automotive and healthcare industries 📌Measure and optimise digital performance marketing campaigns to support customer experience and personalisation 📌 Strong skills with SQL and GA required for analysis as well as excellent data visualisation tools such as PowerBI and … and nurture client relationships I have partnered with a Marketing Communications agency to hire for a Senior Analyst to join their industry-leading Digital & Customer team. A chance to diversify your experience by working across multiple clients in various industries, delivering insights and solutions to support improved omnichannel … customer experience. You will use a variety of analytics techniques to measure paid media campaign performance and web analytics journeys for customers. Responsibilities: Employ strong analytical skills to optimize digital customer journies and digital campaign performance. Deliver insights to drive the understanding of customers, helping to shape future more »

world’s leading manufacturers. Due to our continued growth we are now recruiting for a Digital Manufacturing Support Lead to be based at our customer site in Gaydon. Job Purpose The person will be placed as Sr. DELMIA Support Consultant at the customer location in PLM Operations team. … value stream leads for production support activities Execute Tech support responsibilities: End-to-End ownership of tech support request from opening until closure ensuring customer satisfaction via Visit, Phone, Confluence or E-mail Determine source of the problem (Product based, Installation, Access, Data specific, License specific, Process based etc. … cross functional teams and development squads Coordinate Technical Support activities with Tech Support group, provide necessary inputs to increase operation services quality and improve customer satisfaction Understanding the SAP requirement for 3DExperience-SAP integration issues and identifying right stakeholders for production issue resolution or suggest/perform bypass methodologies more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … outstanding service, and unrivalled expertise to Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The Global Digital Customer Experience is a strategic focus area for growth within Travel and Lifestyle Services and there is significant continuing investment to transform and optimize … that will design, develop, test, solve, debug, deploy, document, and ensure reliability and availability for the software and systems that meet the needs of customer-facing applications, business applications, and/or internal end-user tools and applications. Technology design considerations would include usability, navigation, SEO-friendliness, a responsive more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … outstanding service, and unrivalled expertise to Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The Global Digital Customer Experience is a strategic focus area for growth within Travel and Lifestyle Services and there is significant continuing investment to transform and optimize … that will design, develop, test, solve, debug, deploy, document, and ensure reliability and availability for the software and systems that meet the needs of customer-facing applications, business applications, and/or internal end-user tools and applications. Technology design considerations would include usability, navigation, SEO-friendliness, a responsive more »

DescriptionCustomer Lifecycle Management - Strategy and Portfolio Optimisation DirectorLondon or NorthamptonAbout Customer Lifecycle Management TeamOur Customer Lifecycle Management team will be focussing on managing and predicting customer needs through the different vintages, pathways and points in time, both in their customer life with Barclays, as well as … their life stages and differentiated financial need. They will define the opportunities where we have the right to win throughout the customer lifecycle that includes acquisition, activation, deepening customer relationship, retention and win-back. The team are responsible for providing the correct level of check and challenge and … drive Customer Lifecycle Management and to build efficiency and knowledge. Build strong relationships across the team and beyond, to consult with journey owners, CX designers, Marketing and Data Analytics.• High level of communication skills needed to develop networks internally to leverage resources, and externally to maintain an active understanding more »