South Warwickshire University NHS Foundation Trust
with colleagues to ensure waiting time targets are achieved. The post holder will be responsible for prioritising own workload and ensuring data quality and customerservice are met to a high quality standard. Previous applicants need not apply. Main duties of the job To work as a flexible … team to carry out clerical duties within the Patient Access Services giving support to patients, medical staff and the management process, maintaining an effective customer focused service. About us Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding … handle rota, managing calls in a professional manner and assisting patients with their queries. Liaise with reception staff regarding clinics and follow up appointments Service Improvement/Team Development Be involved in the development & revision of protocols & processes as required. To participate in the training and induction of new more »
Watford, England, United Kingdom Hybrid / WFH Options
Language Matters Recruitment Consultants Ltd
One of the largest medical technology companies in the world has an exciting vacancy for a Finnish speaker to join their customer support team in Watford Business Park. The successful applicant will be responding to enquiries from customers concerning medical devices and services in a helpful, professional and emphatic … the office and the rest from home). Working hours are Monday to Friday/7 - 15:30h. Your responsibilities will include: Delivering exceptional customerservice and product support via telephone and email across the Finnish speaking market Demonstrating empathy, patience and resilience while safely assisting customers Ensuring … to date and providing guidance and advice on the products and servicesAbout you: In order to succeed in this role, you should have a customer-focused approach and be fluent in Finnish and English, both written and spoken. This is an exciting role for a passionate, dedicated and motivated more »
join our team and ensure the smooth operation of technology services across our campus. If you're a tech-savvy problem solver with excellent customerservice skills, we want to hear from you. About the Role : As the Local Technology Support Administrator, you will play a crucial role … in maintaining the technical customerservice experience on our campus. From managing helpdesk tickets to providing remote and deskside support for students and staff, your efforts will contribute to the seamless operation of technology services, enabling our community to make the most of the resources available to them. … buildings, assisting both students and staff with their technology needs Collaborate closely with the Regional Technology Supervisor to manage helpdesk tickets efficiently and meet service level agreements Manage staff account creation and retirement, ensuring accurate record-keeping and adherence to security protocols Procure and maintain accurate records of campus more »
CustomerService Advisor (Engineering/Industrial/Hydraulic) £32,000 - £40,000 DOE + Mon-Fri + Free Onsite Parking + Performance related bonus + Pension Scheme + In house training Penrith Are you an enthusiastic and knowledgeable person background in industrial, engineering, hydraulic or similar looking for … been established for over 40 years and are market leaders in what they do? Due to recent growth they are looking for a new customerservice advisor to join their growing team and be a key part of the business. On offer is the opportunity to learn new … skills in a fast paced team environment where your attention to detail and customerservice skills will be used to educate and offer advice on the technical products used in the industrial cleaning sector. In this role you will be assisting businesses and clients selecting products that are more »
will also be required to help out on the installation side of the business so being strong, fit and healthy is a must. Our customer prides themselves on a high level of customerservice and standards both in store and out in the field. You will predominantly … with customers to ensure their needs are met and their questions are answered Maintaining accurate records of work performed and materials used Providing exceptional customerservice and building relationships with clients Adhering to all safety regulations and company policies Requirements: GCSE equivalent Knowledge of plumbing, electrical work, and … general maintenance Strong problem-solving skills and attention to detail Excellent communication and customerservice skills Ability to work independently and in a team environment Valid driver's license Ability to lift heavy equipment If you are a skilled Hot Tub Engineer with a passion for providing excellent more »
Are you ready for a new challenge in customerservice? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customerservice role, even though proven experience of working in a customerservice environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »
Are you ready for a new challenge in customerservice? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customerservice role, even though proven experience of working in a customerservice environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »
UNIT 17, SAMARA BUSINESS PAR, CAVALIER ROAD, HEATHFIELD INDUSTRIAL ESTATE, England
J M V SOLUTIONS LTD
team of dedicated IT experts, providing leading technology solutions over the phone, email and remotely to our clients in Devon & Cornwall. The Role juggles customerservice and IT knowledge. Role As our successful IT Support Technician, you will become fully integrated within JMV Solutions’ IT Support team. This … is a customer-facing role, providing services to our business clients and liaising with our internal experts to escalate issues in need of more complex solutions. This role is one that juggles customerservice with IT know-how, as you’ll be communicating directly with clients every … platform to log and respond to support tickets, keeping accurate and up-to-date records, therefore excellent written and verbal communication skills are key. Customerservice and advice for our clients, delivering remote support with a friendly, positive and can-do manner. We foresee this role evolving, developing more »
to Belgian and German classics. All served exactly how the brewer intended. Our strategy to launch and grow the PerfectDraft brand, product range and customer base has been via our own Direct to Consumer ecommerce stores in Europe, with presence in 8 countries and now we are expanding this … a pivotal member, reporting directly to the Head of Growth at PerfectDraft UK. Your primary responsibility will be crafting and executing strategies to boost customer retention and loyalty through exceptional experiences. This role demands a profound understanding of customer behaviour, strong analytical prowess, and the ability to collaborate … seamlessly across departments to drive tangible outcomes. If you're passionate about fostering enduring customer relationships and optimizing their journey with our brand, we encourage you to apply. Additionally, you'll oversee the Content and Community Manager, as well as the CustomerService Executive, as part of more »
Loughborough, Leicestershire, East Midlands, United Kingdom
Mitchell Maguire
Natural Stone & Porcelain Flooring Industry Sector: Floor & Wall Tiles, Porcelain Tiles, Ceramic Tiles, LVT, Flooring, Carpets, Flooring Tiles, Lime Stone, End Users, Internal Sales, CustomerService, Showroom Sales, Sales Admin, Sales Advisor Location: Leicester Remuneration: Up to £25,000 + Performance related bonus The role of the Showroom … be displayed and chasing sales leads Building and maintaining relationships with customers Sending out and following up on quotations Arranging deliveries and providing aftersales service Taking care of and updating the internal CRM system with relevant information to keep records up to date Utilising bank of customer info … are sold a month The ideal applicant will be a Showroom Sales Advisor Natural Stone & Porcelain Flooring with: Must have sales and/or customerservice experience Must be happy to engage in the admin elements of the role and comfortable with using Microsoft Prior knowledge on interior more »
Market Harborough, Leicestershire, East Midlands, United Kingdom
Klickstarters
provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall). The ideal candidate will have excellent customerservice skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service … with exposure to supporting a broad range of predominantly Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. So if you have strong customerservice experience, great telephone manner and knowledge of IT maintenance and Security then we can offer you a great chance to move your … to day work. This will involve supporting external clients in their day jobs. WE NEED YOU TO HAVE… Good academic background in IT Excellent customerservice skills Excellent telephone manner Some knowledge of Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. Clear Communication skills TO BE more »
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: CustomerService and Admin Assessor/Trainer Location: Home/Field based (Candidates must be flexible with travel around Oxford/Reading/Bucks) Salary: £28,000 - £32,000 (Depending on skills … D32/33, A1, CAVA or TAQA. Have experience of Assessing the Business AdministratorApprenticeshipat Level 3 as a minimum. Hold solid occupational competency within CustomerService and Administration. Excellent IT skills and confident with online remote delivery. Full, clean driving licence and own vehicle. Must be flexible with … travel. Duties include: Assess and support learners working towards NewApprenticeship Standards in CustomerService L2 and Business Administrator L3. Deliver training and support to learners undertaking Functional Skills - Maths, English and ICT to level 2. Conduct online and face to face observations learnersto gather evidence towards their qualifications. more »
Natural Stone & Porcelain Flooring Industry Sector: Floor & Wall Tiles, Porcelain Tiles, Ceramic Tiles, LVT, Flooring, Carpets, Flooring Tiles, Lime Stone, End Users, Internal Sales, CustomerService, Showroom Sales, Sales Admin, Sales Advisor Location: Solihull Remuneration: £22,000 - £25,000 + bonus, circa £6,000 The role of the … role selling a range of luxury natural stone and porcelain flooring tiles to end users and both the retail and residential sectors Providing excellent customerservice when guiding customers through the sales process Maintaining high presentation standards within the showroom Building relationships with customers Administrative responsibilities such as … appointments, arranging deliveries, processing payments, arranging samples to be displayed and chasing sales leads Sending out and following up on quotations and providing aftersales service Updating the internal CRM system with relevant information The ideal applicant will be a Showroom Sales Advisor Natural Stone & Porcelain Flooring with: Must have more »
Southampton, Hampshire, South East, United Kingdom
Wed2Be
and development like no other, we want your help to drive success in our stores.This role is responsible for providing the highest standards of customerservice to our brides and their entourage, to ensure they have a positive, personal experience. Why Choose Us - Benefits for Assistant Manager Attractive … stores through the UK and Europe. We are a company that focuses on achieving the best results possible,providing the highest standards of customerservice to our brides and their entourage, to ensure they have a positive, personal experience.As well as an impressive in-house design team, we … your team to support them in being successful. Leading from the front and by example at all times, to consistently delivery levels of exceptional customerservice and represent the brand in a professional manner. Open and closing the store (keyholder responsibilities), as well as being responsiblefor accurate cash more »
development like no other, we want your help to drive success in our stores. This role is responsible for providing the highest standards of customerservice to our brides and their entourage, to ensure they have a positive, personal experience. Why Choose Us - Benefits for Assistant Manager Attractive … stores through the UK and Europe. We are a company that focuses on achieving the best results possible, providing the highest standards of customerservice to our brides and their entourage, to ensure they have a positive, personal experience. As well as an impressive in-house design team … your team to support them in being successful. Leading from the front and by example at all times, to consistently delivery levels of exceptional customerservice and represent the brand in a professional manner. Open and closing the store (keyholder responsibilities), as well as being responsible for accurate more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Baltic Apprenticeships
join this team as a Level 3 Data Administration Apprentice. As part of this role, you'll be at the forefront of providing expert customer sales and service support across multiple channels, including telephone, email, and live chat. You'll have the opportunity to not only assist customers … but also identify and capitalise on additional sales opportunities. From coordinating quality control and service requests to reporting trends and escalations, you'll play a crucial role in ensuring customer satisfaction and operational efficiency. In addition to this, you'll enjoy a range of benefits, including an indoor … staff discount on accessories, and access to an onsite training zone. If you're ready to dive into the world of data administration and customerservice, this apprenticeship opportunity is perfect for you! In this role, youll work towards your Level 3 Data Essentials Apprenticeship, delivered by our more »
dealt with in a timely and professional manner. Here at PMG, we are looking for people with positive outlook who have: Excellent communication and customerservice skills, Attention to detail, IT literate Ability to be discreet/respect patient confidentiality Previous experience in a similar role is desirable … to Friday 8am to 6pm. Main duties of the job We think the purpose of this job is pretty simple to provide the best customerservice every day to every patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice. … their very best for our patients. Job description Job responsibilities We think the purpose of this job is pretty simple … to provide ‘the best’ customerservice … every day … every patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice as more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Great Bear
ambient, contract packaging solutions and fresh and baked goods. Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture … accurate data with the ability to work to deadlines and contribute to the overall success of the site. The successful applicant should have administration customerservice background, be a confident user of Excel with excellent attention to detail with a proactive and positive approach. Job responsibilities of a … Administrator include: Dealing with all internal and external Customers enquiries in a timely and professional manner Customer PODs To provide proof of customer deliveries, checking for discrepancies ad compiling reports to chase outstanding PODs. Provide daily delivery status orders reports to both internal and external holders Handling customermore »
June We have an exciting opportunity for a Planning and Dispatch Agent reporting to the Planning & Dispatch Team Leader for Operational Planning within our Customer business unit. You'll be part of a highly motivated team who are committed to our internal and external customers and are skilled in … the intricacies of their discipline. We are a forward planning and real time function, and our priority is ensuring that we are meeting our customer promise and are always there when our engineers and customers need us. Key accountabilities of what you will be up and purpose of the … role! Work closely with Engineers and Customer Delivery Managers to drive efficient working with use of specialised planning and dispatch systems Proactively identify any operational and regulatory risks, escalating as appropriate. identifying appropriate resolution for complex issues and communications directly with your colleagues and customers where required Regularly review more »
Customer Account Coordinator Pitstone, Tring, Hertfordshire £ Competitive Benefits: 5% Bonus, Excellent Pension, 33 Days Holiday, Dental, High street discounts, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidise canteen Skills: CustomerService, Excel, Communication … If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The Role As a Customer Account Coordinator at Safran Electrical & Power you will responsible for delivering world-class customerservice to our global Aftermarket customers. The role … holder will be responsible for managing the daily interaction with our customers, maintaining and enhancing customer relationships in order to meet organisational and operational objectives. Manage the daily interaction with a selection of regional Aftermarket customers Deliver front line business support and order management between Safran Electrical & Power and more »
Job Title: Technical Customer Support Overview: We seek a proficient Technical CustomerService Representative to join our dynamic team. As a Technical CustomerService Representative, you will serve as the first point of contact for Dealers and end users seeking technical assistance over the phone … email, or chat. You will address inquiries, provide guidance, troubleshoot technical issues, and ensure customer satisfaction through effective communication and problem-solving skills. You will be office based at the Wessex Factory in Andover, Hampshire. Responsibilities: Provide Technical Support: Deliver exceptional technical support to customers by resolving inquiries, troubleshooting … issues, and providing guidance on product features and functionalities. Respond to Inquiries: Answer incoming customer inquiries via phone, email, or chat promptly and professionally, ensuring accurate and timely resolution. Troubleshoot Issues: Diagnose technical issues, analyze problems, and guide customers through step-by-step solutions, utilizing troubleshooting techniques and resources more »
Service Delivery Manager- Hybrid/West Yorkshire WAN, Networking, WAN, MPLS, Cisco, NOC, ITIL You will have worked in a senior service management function in the provision of networking services, ideally on Managed Service contracts. Main purpose of role: You will be responsible for the achievement of … all service elements within this new key customer account and for demonstrating performance to key customer and internal stakeholders and working knowledge of ITIL is required. Key responsibilities: To ensure that business objectives and service targets are exceeded, ultimately facilitating the successful retention of your customer … include (but are not exclusive to): · Work to targets to achieve and exceed Key Performance Indicators (KPIs). · Understand the deliverables of the individual customer contracts with a view to develop and improve the service offered by us to the customer throughout the lifecycle of the account. more »
IT SERVICE DESK/1ST LINE/ITIL/CUSTOMERSERVICE SKILLS/MS WINDOWS/ACTIVE DIRECTORY/WINDOWS SERVER IT SERVICE DESK SALARY - UP TO £26,000 + OUTSTANDING BENEFITS LOCATION - Nr DRIFFIELD Your new role One of the region's most successful businesses … is looking to add an IT Service Desk candidate who will be responsible for providing 1st Line IT support to their large customer base, ensuring the highest levels of customerservice is maintained. What you'll need to succeed The Hiring Manager would ideally like to … has worked to ITIL principals and standards previously and would like to receive applications from candidates who have the following key skills and experience: • CustomerService focussed with excellent communication skills • Excellent problem solving ability • Good working knowledge of MS Windows (client devices) • Understanding of Windows Server, MS more »
MEADOWHALL BUSINESS PARK, CARBROOK HALL ROAD, SHEFFIELD, England
PREVENTX LTD
sexual health services, through innovative digital platforms and our own in-house laboratory which prides itself on providing excellence and quality to customers and service users alike. APPLICANTS MUST BE 18+ TO APPLY DUE TO THE NATURE OF THE ROLE. Role Key Responsibilities: • Develop an understanding of the business … its values and service culture and uphold this through the services provided • Understand and adhere to organisational policies and procedures • Operate efficiently; in a highly organised and professional manner as the primary point of contact for multiple Partner Service Professionals • Liaise with current Partner Service Professionals to … the performance of services against the predefined KPIs and report to Account Managers underperforming services before they become an issue • Address or redirect Partner Service Professionals queries to Account Managers/relevant teams in a timely manner (e.g. queries regarding service use, development and online portal management) • Support more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
iDPP
Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on-site position … that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical support and troubleshooting for a variety of IT-related … issues. Analyse and resolve technical problems efficiently and effectively. Respond to customer inquiries with professionalism and a high level of customer service. Ensure customer satisfaction through timely and accurate resolution of issues. Collaborate with team members to provide comprehensive support and share knowledge. Maintain detailed and accurate more »