IT Support Analyst Location: Basingstoke Salary: £25,000 - £30,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/… remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first and … line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully Assist with implementation of more »
IT Security Analyst Bromborough, Leeds or Caythorpe (Hybrid) £40,000 Gleeson Recruitment are working on a great opportunity alongside an incredible, longstanding organisation who are seeking a highly motivated and skilled Security Operations Center (SOC) Engineer. You will play a critical role in managing security events, analyzing Sentinel more »
3rd line IT Support Analyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an IT Support Analyst … based. You'd be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. As a 3rd line technician you'll be involved in troubleshooting some of the more advanced ITmore »
Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be responsible for … 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staff’s IT systems and improving processes You’ll have: At least 6 months experience as an IT Support Analyst Experience with Microsoft Products including Windows and Microsoft 365. Ideally, experience more »
An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line … solutions. Managing user configuration within various systems. Creating and maintaining service desk documentation. Carrying out basic network infrastructure. Liaising with vendors in relation to IT or telecoms supplies. Carrying out inductions for new starters. Main experience and skills required: IT support within a professional services environment. iManage Work … of PC Hardware and operating systems. Experience of logging tickets. To be considered for this role, you need to have a keen interest in IT, excellent communication skills and the ability to remain calm under pressure. It is also essential that you have excellent time management and organisational more »
A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. This firm provides crucial advice and solutions to entrepreneurial organizations navigating todays dynamic business landscape. Working closely with Britain's economic engineambitious, high-growth businessesthe firm directly advises owners and management teams … helping them fuel the economy. The IT Service Desk Analyst will play a pivotal role in maintaining and advancing the firms IT infrastructure. Reporting to the IT Hub Lead, the successful candidate will assist in delivering IT support across the organization, ensuring the firm's … services and applications are fit for the modern market. Key Responsibilities: Act as the first point of contact for IT support incidents and service requests. Record, resolve, and escalate support issues to appropriate teams. Ensure IT support functions operate within defined KPIs and SLAs. Collaborate with various departments more »
Role: IT Support Analyst Salary: Up to £32,000 + Bonus + Benefits Hours : Weekday & Weekend and out of hours on a rota basis Location: Islington Support Centre (Flexible working - 2 days a week) Life at Prezzo: Why are we all here? Well, the answer is simple. Our … Our range is broad and includes salads, cocktails and coffee too. Whilst no two days are the same at Prezzo, which is what makes it such a great place to work, one thing that remains the same is our commitment to putting our people at the heart of everything … Prezzo means you’re joining a friendly, supportive and inclusive environment where you can build genuine relationships… and, importantly, be yourself. The Role: As IT Support Analyst you report into the One Call Helpdesk Manager and provide front-line primary support to Prezzo Restaurants and Support Centre teams more »
have a technical background and a passion for learning? We're working with a client based in Oxford who's looking for a talented ITAnalyst to join their growing team on a permanent basis. This is an exciting opportunity for someone with a strong foundation to be … within a supportive architectural team that cares about your progression. On top of receiving a program that will give you a deeper understanding of IT systems architecture and best practices, you’ll also be a key player in keeping the brand’s company's IT infrastructure running smoothly. … You'll identify and fix tech issues, ensure IT services are optimal, and collaborate/lead on various IT projects across the business Responsibilities: Work alongside experienced architects to gain exposure to IT solutions design and implementation Assist in analysing business needs and translating them into technical more »
IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT Support … Analyst to be the first point of contact for users. As the IT Support Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. You will … also be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of IT Support within an MS/Windows environment O365 Active Directory Windows Desktop10 IT Support Engineer, First Line, Windows & Microsoft, Active Directory more »
US Law Firm based in the heart of the City, is looking to hire a new IT Support Analyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone’s … throw from Liverpool Street and Fenchurch Street This IT Support Analyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you be working … directly with the Regional IT Manager to oversee and coordinate 1st & 2nd line IT support for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and enthusiastic to offer the more »
IT Security Analyst Hampshire/Hybrid/3 days a week £50k - £70k flexible depending on experience A financial Services firm is looking for passionate IT security/Cyber professionals to join their growing team as an IT Security Analyst. You will be responsible for preventing … technologies. This is your opportunity to work in a supportive environment where your career can flourish with continuous learning and development. Responsibilities of an IT Security Analyst: Document security breaches and assess the damage they cause Perform tests and uncover network vulnerabilities Fix detected vulnerabilities to maintain a … high-security standard Support in the development of company-wide best practices for IT security Perform internal penetration testing if required Help colleagues install security software and understand information security management Be an escalation point for the service desk, resolving security/network-related issues Requirements/Qualifications: Strong more »
We have an excellent Test Analyst (IT Systems) job opportunity on a FTC until September 2025. The role has generous holidays and excellent pension scheme. Candidates applying for this position must have the following skills and experience:- Proven experience developing a testing strategy and test plans for an … enterprise level application. Proven experience with a variety of Development Methodologies (Agile, Waterfall). Solid understanding of IT project management and planning including milestones and critical paths. Proven experience of being part of a team responsible for systems development lifecycle including analysis, design, build and in being accountable for more »
Job Title: IT Systems Analyst Location: Ashton-under-Lyne – fully onsite Monday-Friday Salary: £35,000-£40,000 Our client, a leading provider of business services and workplace solutions company based in Ashton-under-Lyne are seeking an experienced IT Systems Analyst to join their ITmore »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Our Client is a leading organisation that continues to see growth through business acquisition and has a very exciting opportunity for an IT Access Management Analyst to join their shared services IT team, delivering service excellence to over 10,000+ users (including VIPs and Executives) spanning multiple … global office locations. As an IT Access Management Analyst, you will be responsible for administering a user’s IT access rights throughout their employment lifecycle from joining, moving, and leaving allowing the correct access and permissions to business applications, shared drives, file systems, mailboxes, mobiles devices, and … other IT assets. You will process access requests and tickets allocated to you through the ServiceNow ITSM and use tools such as Active Directory, Exchange, Office365, InTune, and SharePoint working closely alongside the IT support and security teams of the business, in line with formal business processes and more »
and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the … Chief Technology Officer (CTO). Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT issues … site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with more »
Prestigious opportunity for an IT Support Analyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of IT Support Analysts on our … support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT Project work Resolving or escalating user incidents or queries within SLA and KPI timescales Taking … an out of hours rota, when required. If you possess a combination of some of the following skills then LETS TALK! Previous experience providing IT Support in a professional services environment. Experience in a Service Desk environment working within SLA and KPIs. Windows Server awareness. Active Directory user configuration more »
Systematix is currently looking for an IT Operations Analyst to help with the implementation of a diverse IT Operations network, for one of the world’s leaders in Life Sciences technologies. ABOUT THE PROJECT Working as Infrastructure Operations Analyst for the Client Technologies division, you will … responsible for providing support for our Executives as well as gneralIT Operations including service desk, system administration, development, security and support of all relevant IT infrastructure, systems and applications. ABOUT THE RESPONSIBILITIES: Providing user and administrative support for IT systems, applications and Infrastructure Providing technical guidance to users … and management for IT related issues and queries Performing maintenance and troubleshooting of all relevant hardware, software and systems Assist Manager/Supervisor in development of desktop support and local server systems strategy Perform maintenance and troubleshooting of all relevant hardware and software. Implementation and support of network operating more »
delight our customers, trade partners and inspire our colleagues. We're transforming our future by using the latest technology and building a team of IT experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and … innovations, Carpetright is the place for you to develop and accelerate your career. The Opportunity: IT Service Desk Analyst, Purfleet, Essex. This is an opportunity to join our wonderful IT Service Desk team here at Carpetright. You’ll be tasked with ensuring all IT and system … to changing business requirements, including additional in-store terminals, AP’s, printers, cabling, and any other peripherals required. Manage “Change Requests” raised by internal IT department through CE. Building excellent working relationships with all business colleagues is essential to the success of this role, including Stores, Warehouse, SSO and more »
Our client, a leading financial services organisation based in London are looking to hire an IT Change & Configuration Analyst on a permanent basis. This is join a Service Delivery team who are responsible for the implementation of new services into their IT environments and maintain their CMD. …/Change Configuration role within Financial Services sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current infrastructure technologies such as networking more »
networks, storage, cloud services). feasibility studies and cost-benefit analyses to support decision-making processes. Project Management and Coordination: in planning and managing IT infrastructure projects, ensuring they are delivered on time, within scope, and within budget. with IT teams, vendors, and other stakeholders to ensure successful … execution. project documentation, including project plans, status reports, and post-implementation reviews. Process Improvement: opportunities for improving business processes through the effective use of IT infrastructure. and recommend solutions to enhance operational efficiency, reduce costs, and improve service quality. with business units to implement and monitor process improvements. Technical … Support and Troubleshooting: technical support and expertise in resolving complex infrastructure-related issues. with IT teams to ensure issues are addressed promptly and effectively. and maintain comprehensive documentation of systems, processes, and solutions. Stakeholder Communication: as the primary point of contact between business units and the IT infrastructure more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Clarke Energy
high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You will … Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About you: If you have previous experience of working in an IT environment on a helpdesk where strong customer service and communication skills are essential then this could be the role for you. You should have … main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed below: • Provide a high quality 1st and 2nd line support service , resolving issues more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Grace May
can offer great career progression. Due to expansion within their team, our client, a highly recognised global brand, is looking to add to its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of … experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office Suite. You will be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides excellent more »
Nottingham, England, United Kingdom Hybrid / WFH Options
Synapri
We currently have an opportunity for a permanent Business Analyst to join NHS team during an exciting period of transformation, working part of a growing team in an Data & Technology Team. As a Business Analyst you will be responsible for business analysis and requirements engineering activities across projects … and programmes. What skills are required? Extensive experience in the role of a Business Analyst (ideally 4-5+ years) working on transformation projects and programmes in a complex business environment. Leading key business activities including the definition of business problems, objectives, and scope Competent in the use of … that can be tracked through the life cycle of a project and used during testing to assure a successful business outcome. As a Business Analyst, you will be assigned to projects and programmes across our transformation plan and lead on eliciting and documenting the business requirements in line with more »
Alexander Mann Solutions - Public Sector Resourcing
IT Service Desk Analyst (Inside IR35) Contract Term: 6 Months Contracting Authority: Department for Transport Location: Southampton "CTC/SC/DV Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks" Transport matters and what we … for Transport matters. Click here to find out more about working for DfT and its agencies. We are different people, one team. As a IT Service Desk Analyst your main responsibilities will be: The IT Support Analyst works within the IT Service Desk function providing … IT Support for all departments within the Maritime and Coastguard Agency's to assist with and resolve IT faults and incidents as quickly as possible. The IT Support Analyst will provision IT requests, guidance and advice to colleagues and customers with regards any questions raised more »
