Service Desk Manager
Dartford, Kent, England, United Kingdom
ST Selection
first response time, resolution time, customer satisfaction) to drive continuous improvement. Resource & Utilisation Planning Maintain engineer utilisation at or above an average of 85% through accurate forecasting, dynamic scheduling, load balancing, and capacity planning. Team Leadership & Performance Recruit, train, mentor, and evaluate your team. Provide coaching, performance reviews, and career development paths to build a motivated and effective More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted: