Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Searchability NS&D Ltd
your skillset and personal profile in an inclusive culture. What will the Senior SRE be doing? Monitor system metric dashboards using Kibana Diagnosing problems Remedy and debug any issues from system deployment environments Track issues and carry out releases of new functionality Develop and mentor junior team members Maintain more »
To be continuously aware of the company health and safety policies including environmental, and to drive and deliver them at all times. Investigate and remedy issues when processes fail using analytical skills and strategic thinking multi-functional team player experienced in all aspects of warehousing and logistics. Responsible for more »
City of London, London, United Kingdom Hybrid / WFH Options
Akkodis
a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMCRemedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis more »
Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx more »
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return: 25 days’ annual leave Birthday privilege day and Christmas shutdown Holiday buy, sell more »
enhance the compliance culture. Ensuring that the company’s risk register is up to date and putting in place effective procedures and controls to remedy these risks. Background requirements The ideal candidate will: Have a degree in Business, Finance, Legal or a related field, or equivalent. Have a compliance more »
Possess practical working knowledge of the ITIL framework and its applications. Demonstrate practical working knowledge of Programme/Project management methodologies. Proficiency in using Remedy and Service Now. Skills and Experiences Essential The successful candidate will possess the ability to: Proficiency in using Microsoft applications including Excel and PowerBI … forums as and when required. Forming part of multi-disciplinary teams to deliver clear outcomes and objectives to ensure successful programme delivery. Knowledge of Remedy and Service Now. Ownership of identifying operational Risks and ensuring full mitigation is in place. Participate and lead in lessons learned activities post programme more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
IET
for the Avaya Desktop Telephone system. Provide support for the video conferencing equipment. Diagnose and log problems or faults and take necessary action to remedy the problem. Work with other members of the IT team or third-party suppliers to complete tasks and projects. Promote and maintain best working more »
assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of more »
provide outstanding customer service and determination to identify and resolve issues and RCA. Experience working in a team-oriented, collaborative environment. Working knowledge of REMEDY/SNOW trouble ticketing system. Ability to onboard a thorough understanding of end to end Smart Meter infrastructure, messaging syntax and Operational Performance Regime more »
and maintain dashboards, reports, metrics, and trending data related to information security. a strong understanding of information security fundamentals working with ticketing systems (ex. Remedy, Service Now) to assess information security controls based on cybersecurity principles and tenets. (e.g., CIS CSC, NIST SP 800-53, Cybersecurity Framework, etc.). more »
enhanced when completing workflow tasks by inputting comprehensive and ordered client information in a timely manner into HSBC Innovation Banking systems (including CRM and Remedy) Proactively collaborates with the Relationship, Operations, Financial Crime, Client Service, and Risk & Compliance teams, both locally and globally. Qualifications Excellent client service experience Successful more »
such as Laptops, Printers and desktop hardware. You are a customer focussed individual who loves working with other and problem solving. Any experience with Remedy, ServiceNow or Samanage would be advantageous. Experience working in an ITIL environment would be great. If you like what you see and are keen more »
Employment Type: Permanent
Salary: £24000 - £29000/annum £24k-£29k base salary plus benefits
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
IET
across the IETs sites during core hours to support a quality service delivery. Diagnose and log problems or faults and take necessary action to remedy the problem. Promote and maintain best working practices for computer system usage, security, virus management, backups, etc Cascade IT knowledge to the user community more »
tidy at all times, make a record of any poor levels of cleanliness or any maintenance issues and take necessary steps/action to remedy them Greeting all Visitors in a friendly and efficient manner and ensuring they sign in, if they are customers, manufacturers or consultants who have more »
solid understand of the Workday Eco-system and ability to translate functional business requirements. Strong technical skills, including experience with ticketing systems (e.g., JIRA, Remedy) and a solid understanding of Agile methodologies. You will be able to troubleshoot and resolve system issues, analyse configurations, and identify gaps and inefficiencies more »
POC with external delivery consultants alongside information/progress reporting to internal senior stakeholders Identify faults/areas for improvement with current processes and remedy through new systems Training wider staff in new processes Experience required Candidates will qualified in ACA/ACCA/CIMA or international equivalent Candidates more »
for positive outcomes for customers ensuring that are strategic priorities for our customers are metThe successful candidate will be required to recommend compensation to remedy complaints where required and to commission independent investigators for stage 2 and 3 statutory complaints. In addition, you will make budget decisions around staffing more »
Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »
Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident more »
team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: MSP/IT Services experience. Public cloud - Microsoft Azure. O365 more »
budget requirements. Perform scheduled monitoring and analysis of all aspects of network performance across the organization’s LAN, WAN, and wireless deployments. Identify and remedy network performance bottlenecks and recommend enhancements to meet new or changing network demands. Work closely with the infrastructure team to deliver global system stability more »
IN2-AV Recruitment: International AV Staffing Solutions
workers. Desired AV Technician experience: A strong understanding and operational knowledge of video conferencing and audio-visual systems with the ability to diagnose and remedy any faults and problems. Ensure all systems are fully functional and provide troubleshooting or handover to relevant personnel to allow minimum system down time. more »
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
MS Outlook) SC, NPPV3 & Parliament Security Clearances, or the ability to obtain them ITIL V4 Foundation certification (desirable) Resource Management experience Working knowledge of Remedy ITSM suite or similar to an ITSM application What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you more »