to identify and assess population needs, new national agendas, and emerging legislation changes, ensuring the organisation remains informed and compliant. Facilitate high-quality business analysis in collaboration with service teams and corporate colleagues, to support good performance management and the delivery of clinical services. Lead the divisional requirements for … to service developments and transformation. Lead the divisional business planning process. Monitor monthly budget reports and work with divisional and finance colleagues to provide analysis of any variances in budget across services. Act as the divisional link between services and the finance team in order to review and maintain … organisation Experience of working in the NHS or other similar publicly funded organisation Experience of applying service/quality improvement methodologies Experience of business analysis (process mapping, waste reduction, efficiency optimisation, rootcauseanalysis, continual improvement) Experience of Change Management in a large organisation Experience of more »
statistics; 7. be proactive in approach to problem management by identifying multiple instances of incidents, researching possible resolutions in in some cases, undertaking a rootcauseanalysis; 8. record resolution details in the service desk management software selecting the relevant resolution categories; 9. assign unresolved Incidents to … Skills Essential Ability to explain technical issues in a non technical way to end-users Customer Service skills Techniques used for software/hardware analysis, diagnostics and resolution; Problem solving, logical trouble-shooting and analytical skills Working knowledge of IT hardware and software in a support context Working knowledge more »
Peterborough, Cambridgeshire, United Kingdom, Walton Hybrid / WFH Options
Vermelo RPO
Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and … Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and rootcauseanalysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing … team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT more »
appropriate incident response actions. Communicate with stakeholders about security incidents, detailing actions taken. Support the Cyber Incident Response Manager by triaging events and conducting rootcauseanalysis for security and privacy incidents. On-call duty is required for major incidents. Conduct proactive threat hunting to detect emerging more »
a Support team environment Sec Clearance Must be willing to apply for DV Sec clearance if not already held SQL Awareness Analytical skills Log analysis competency Window 2016 server knowledge and above Window OS skills - Strong App Packages VM's Enterprise services Experience – Active Directory/DFS/Certificate … Services/Keystores/IIS Web Services/Apache Tomcat Security Patching Release management and Change management Problem Management RootCauseAnalysis skills Nice to Have But not Essential: Windchill administration/implementation. Ideally have spent significant time administering/configuring Windchill and completed Windchill 10.2 or more »
desk Experience of working to SLA's Windows experience Onsite availability Working within a Support team environment Sec Clearance SQL Awareness Analytical skills Log analysis competency Window 2016 server knowledge and above Window OS skills - Strong App Packages VM's Enterprise services Experience – Active Directory/DFS/Certificate … Services/Keystores/IIS Web Services/Apache Tomcat Security Patching Release management and Change management Problem Management RootCauseAnalysis skills Nice to have: Windchill administration/implementation Ideally have spent significant time administrating/configuring Windchill and completed Windchill 10.2 or 11. Implementation of more »
transit VPCs, to ensure robust and secure connectivity. Ensure the reliability, availability, and performance of systems and applications hosted on AWS through proactive monitoring, analysis, and optimization. Utilize AWS native and third-party monitoring tools to detect issues, perform rootcauseanalysis, and implement remediation actions more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Hays
of process improvement methods and techniques Ability to analyse and present complex ideas and data to resolve complex problems Ability to process and conduct rootcauseanalysis Excellent stakeholder engagement and communication skills Experience of working within a regulated environment Experience with Power BI and data analysismore »
availability and data integrity through proactive monitoring, alerting, backups, and disaster recovery planning. Incident Management and Troubleshooting : Responding to and resolving incidents promptly, conducting rootcauseanalysis, and implementing preventive measures. Security and Compliance : Implementing security best practices, monitoring for vulnerabilities, and ensuring compliance with industry standards. more »
Middlesbrough, England, United Kingdom Hybrid / WFH Options
GB Bank
closely with outsourced service providers suppliers as required to implement recovery and resolution plans. Upon resolution of an incident, produce an incident report identifying rootcauseanalysis and lessons learnt and improvements. Skills and experience – you are/will have most of the following: Hands on experience more »
Design and implement security controls across our clients Azure platform. Develop and maintain incident response procedures and play a key role in incident detection, analysis, containment, and recovery. Investigate security incidents, perform rootcauseanalysis, and implement remediation measures. Design, implement, and manage network security solutions. … Prior experience in a security engineering role, with a strong focus on Azure cloud security. Proven experience in incident response management, including incident detection, analysis, and remediation. In-depth knowledge of network security principles, protocols, and technologies. Experience working with standards such as ISO27001, NIST, PCI-DSS, and similar. more »
Take a proactive approach to cybersecurity, applying industry standard measures to safeguard the data, applications, and assets of the firm. Conduct regular assessments and analysis of the environment to better inform and drive improvement. Play an active part in defending, explaining and informing the cybersecurity position of the firm … Monitor solutions so that they are well maintained and functioning. • Monitor and troubleshoot infrastructure to ensure high availability and performance, addressing incidents and providing rootcauseanalysis as required. • Develop and maintain disaster recovery plans to minimise downtime and ensure the availability of critical business systems during more »
plans to minimize project disruptions and maximize success. What we ask of you Prior experience in consulting services strongly preferred. Strong expertise in performance analysis and learning evaluation and transformation. Demonstrated ability to lead and manage complex projects. Comfortable with navigating ambiguity. Available and open to travel when requested. … execution and rollout. Conduct thorough assessments of organizational learning needs, analyze gaps, and provide tailored recommendations aligned with strategic objectives. Performance Consultancy: Provide expert analysis and recommendations to enhance learning initiative performance leading to business impact. Conduct robust rootcauseanalysis, define clear success measures related more »
Basingstoke, England, United Kingdom Hybrid / WFH Options
Lavazza Professional UK
key quality attributes. Ensure that the test protocol simulates market and environmental conditions to actively reflect how the product will perform post launch. • Lead rootcauseanalysis on quality issues with key stakeholders. • Make recommendations to project teams on technical solutions to improve product quality, manage change … to validate these solutions and ensure safety of new Lavazza Pro products. • Provide data analysis of test data to influence business decisions and drive factual recommendations. • Deliver peer reviews and milestone reports to R&D Project Managers or key stakeholders. • Be accountable for Lab KPIs. • Govern laboratory activities that more »
This role involves working shifts within an 8-member team. Key Responsibilities: - Monitor and investigate security alerts - Analyse and respond to security events - Conduct rootcauseanalysis and forensic investigations - Collaborate with IT and security teams to resolve incidents - Maintain incident response procedures and documentation Desirable Skills more »
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
Desk environment Experience as the first point of contact for inbound customer calls/emails/messages Proficiency in problem/incident management and rootcauseanalysis Working knowledge of the following: Desktop PCs, Laptop & ancillary hardware support Windows operating system support (Windows 11/10) Computer more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
IET
base and understanding of all IT Systems ensuring service standards are maintained through team knowledge, process, procedures, and documentation. Ownership of problem management and root-causeanalysis, ensuring recurring issues and/or serious incidents are investigated and, where possible, mitigated. Work collaboratively with other areas of more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Hays
ll need to succeed Proven knowledge and experience of process improvement methods and techniques, preferably with project management experience or qualifications. Process and understand rootcauseanalysis Experience of Process automation Excellent stakeholder engagement and communication skills Experience of working within a regulated environment Experience with Power … BI and data analysis/visualisation are desirable Experience with DevOps Methodology is also desirable What you'll get in return Competitive Salary up to £55,000 DOE 25 Days holiday increasing with service Excellent Employer Pension Contribution What you need to do now If you're interested in more »
users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive queue management, Push Left, Reduced Reassignment Counts, Aged Ticket analysis, Request and Approvals automation etc.) and other processes focused on positive customer satisfaction and continuous service improvement. Will be accountable for reviewing, updating and … Brambles. The Service Delivery and MI Management Lead will be the owner of Service Delivery processes, be expected to undertake senior Service reporting, conclude RootCauseAnalysis, carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational more »
supply chain and supplier capabilities to meet current and future delivery profiles. Process Proficiency: Proficient in creating and validating process flows, conducting lead time analysis, identifying capacity bottlenecks, and understanding yield, resources, and sub-tier mapping activities. Problem-Solving Expertise: Excellent problem-solving skills, with experience in techniques such … as DMAIC (Define, Measure, Analyze, Improve, Control) for rootcauseanalysis and driving improvement plans within the supply chain. Analytical Skills: Adept at conducting analysis and providing executive summaries to support decision-making. Departmental Contributions: Able to contribute to departmental supply chain excellence initiatives.Previous experience in more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct rootcauseanalysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly to mitigate … Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of AWS Security Products and logging tools more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct rootcauseanalysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly to mitigate … Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of AWS Security Products and logging tools more »
Solihull, England, United Kingdom Hybrid / WFH Options
Indotronix Avani UK
risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct rootcauseanalysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly to mitigate … Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of AWS Security Products and logging tools more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct rootcauseanalysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly to mitigate … Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of AWS Security Products and logging tools more »
to helping out with validation and verification and transfer activities. Investigating and resolving any issues with availability or performance of reagents and consumables, including: rootcauseanalysis, impact assessment and putting in place corrective and preventative actions. Taking responsibility for timely reagent and consumable testing and analysismore »