Product SupportEngineer Slough Permanent £35,000 - £40,000 Product SupportEngineer required by Global engineering company who are market leader in their field. The successful Product SupportEngineer will be based in the Research and Development department and will provide technical support to customers for new and existing products. Main Duties Product SupportEngineer Providing technical product ... more »
Dartford, Kent, United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
1st Line SupportEngineer My client, a large MSP based in Kent, are looking for a 1st Line SupportEngineer to join their ever-growing team. You will play a critical role in providing technical support and assistance to end-users within the organisation. You … ensuring a smooth and efficient IT environment. Salary: £25,000-£30,000 Location: Kent Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and … computer systems and networks. Assist with user account management and password resets Repairing and replacing equipment as necessary. Escalate complex issues to second-line support when necessary. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly more »
Watford, Hertfordshire, South East, United Kingdom
Revorec Recruitment Solutions
Field Service Engineer - Trained To Technical SupportEngineer £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service experience? Are you looking … for an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their excellent staff … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a service engineer to train into a technical supportengineer and join the team, working out of their offices near Watford. The successful applicant will more »
IT SupportEngineer (MSP) Ripley £45,000 - £55,000 + Training + Company Pension + Flexi Hours + Overtime Are you an IT SupportEngineer that wants to work for an industry leading company that combine cutting-edge technology with a personalised service for their customers … you up to date with state-of-the-art technology and continue your professional development? On offer is the exciting opportunity for an IT SupportEngineer to join a company that provides best-in-class services. They help businesses become more efficient and profitable by delivering Managed IT … Support, they are seen as integral to their customers because of their knowledge and expertise. In this role you will be dealing with escalations and high priority customers whilst keeping and building positive relationships. You will be conducting audits on both systems and software and helping out with server more »
Fantastic entry-level role to join a thriving product development company as a Technical Support Engineer. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical SupportEngineer role will involve supporting engineers … initial concept through to delivery. This role provides an exciting opportunity to work with industry-leading companies and showcase innovative products and services. Technical SupportEngineer essential requirements: Solid IT skills. Technical problem-solving. Excellent communication skills. Ideally, a driving license or learning to drive. Technical SupportEngineer desirable skills: IT support/helpdesk experiance ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Position : Technical SupportEngineer Location : Southampton Salary more »
ATTENTION! 2ND LINE SUPPORTENGINEER WANTED! Elevate your career in the dynamic world of IT Support! We're on the lookout for a 2nd Line SupportEngineer to thrive in our client's fast-paced environment. Have you got 2nd Line Support experience? Are … opportunity to develop your career? Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 2nd Line SupportEngineer: Keep the IT Documentation up to date Manage multiple tickets and projects Assisting technical support requests within the team and working … tickets and projects Ensure good communication with both customers and staff Meet and exceed SLAs Occasional overtime offered Skills Required for the 2nd Line SupportEngineer: Strong written and spoken communication skills Experience working with Microsoft technologies (incl. Active Directory, Windows Server, Office 365) Experience of working with more »
Product SupportEngineer and C#/Unity Developer 💰 up to £47,000 + benefits 📍 REMOTE or HYBRID in London Office (near Canada Water). Must be based in the UK. Are you interested in becoming a Product SupportEngineer for a well-established start-up leading … commercial teams as they create immersive collaboration software. Your responsibilities will include: Hands-on C# and Unity development (80% of your week) Addressing technical support issues (20% of your week) reported by customers, promptly releasing hotfix patches, updating documentation, and assisting with testing new features Handling customer support … a point of contact for software queries, and articulating technical issues to the development team. You'll be a great fit for this Product SupportEngineer opportunity if you have: A minimum of 2 years' experience in C# and Unity development and support responsibilities Proficiency in code more »
Job Title: IT SupportEngineer Location: Leeds, UK Salary: £27,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology … vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT SupportEngineer to join our team in Leeds. As an IT SupportEngineer, you will play a crucial role in providing top … notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft more »
Employment Type: Permanent
Salary: £24000 - £27000/annum Training - Hands on - Exposure
ITOC SupportEngineer A highly successful IT and telecommunications services company based in central London seek a communicative ITOC SupportEngineer to join their busy team, to carry out a variety of technical and coordination tasks to meet customer requirements. TYPE: Full Time, Permanent, Shift WORKING … Wharf SALARY: Up to £36,000 depending on experience + £1,300 shift allowance + All transport costs covered (up to Zone 6) ITOC SUPPORTENGINEER RESPONSIBILITIES: • Manage a variety of IoT/Network (Data, Voice, Mobile services) alerts/reports and customer fault calls from internal technical … with fault history • Contact and co-ordinate 3rd party suppliers, Mobile Operators, or other resources, to help achieve trouble resolution • Notify the On Call Support/LM of issues which require escalation, customer questions/complaints or requirements & new business opportunities • Visit customer premises with 3rd party vendors as more »
Application SupportEngineer London (Hybrid 2 days a week in the office) Permanent £55,000 - £70,000 depending on experience The Background We are partnered with an innovative IT Management Consultancy based in London but with a global presence who are leading advisors in their industry by creating … lasting value for their clients. Due to growth within the business they are looking for an Application SupportEngineer with exceptional troubleshooting skills to join the team. The day-to-day focus on the role is to work with stakeholders and team members to define application requirements, identify … solutions then implement, test, document and support the end solution. This is an exciting opportunity that will include a broad range of tasks such as integration, automation and enhancing the current environment. Please note that the role will be part of the teams on call rota which will require more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical Customer SupportEngineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer SupportEngineer … with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer SupportEngineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing more »
SupportEngineer (2nd line Windows O365 Azure VMWare) Epsom to £45k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a SupportEngineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd line team. Some of your other key … flexibility around start and finish times). Requirements: You have experience working in a help desk/service desk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Azure, Active Directory, Group Policy and Microsoft Exchange/Exchange Online You have experience with more »
Attention: Passionate 1st/2nd Line SupportEngineer Wanted! Elevate your career in the dynamic world of IT Support! We're on the lookout for a driven 1st/2nd Line SupportEngineer to thrive in our fast-paced environment. Ready to make your mark … Read on and be part of something extraordinary! Key Responsibilities for the 1st/2nd Line SupportEngineer: Meet and exceed SLAs Assist technical support requests within the team Ensure good communication with both customers and staff Keep the IT Documentation up to date Manage multiple tickets … Skills Required for the 1st/2nd Line SupportEngineer: Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi) Experience working with Microsoft technologies (incl. AD, Windows Server, 365) 1st/2nd Line Service Desk Experience Exceptional customer service skills and engagement and strong written and spoken more »
Brockworth, Gloucestershire, United Kingdom Hybrid / WFH Options
Jonathan Lee Recruitment Ltd
We are working with a global engineering client based in Gloucester. Supporting an international customer base, seeking a Graduate IT Technical SupportEngineer to provide IT support, this would suit an IT graduate or an individual with 1-2 years’ experience in an IT capacity. In your … first few weeks in this IT Technical SupportEngineer role, you can expect to: Manage and support IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment Respond to technical support calls … members or clients, providing effective communication to resolve issues promptly Test disaster recovery procedures to ensure business continuity To apply for this IT Technical SupportEngineer role, you will also require the following: The ability to analyse problems swiftly and skilfully, coupled with patience and perseverance Possess and more »
Employment Type: Permanent
Salary: £27500 - £29000/annum Private medical, employee welfare, L
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
2nd Line SupportEngineer - Guildford, Surrey. £30000-£40000 + Microsoft training + Benefits Leading MSP with offices across the South, are looking for a 2nd Line SupportEngineer to work with Public and Private sector clients across the South East. The position is hybrid based and … will join an existing 2nd line team. The 2nd Line SupportEngineer will require: Proven track record working at a 2nd Line SupportEngineer level, with experience working for an MSP preferred (not essential) Experience in 3rd line support beneficial Excellent communication skills and be … able to demonstrate the ability to translate technical issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service Management Environment (ITIL). Driving license Being a premier Microsoft partner, candidates who can demonstrate a strong understanding of more »
2nd Line SupportEngineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2nd Line SupportEngineer to join their talented IT team. This is an exciting opportunity for an individual with a passion … for technology and a proven track record in providing excellent IT support. Responsibilities: Provide second-line technical support to end-users, resolving hardware and software issues promptly and effectively. Manage and troubleshoot Active Directory, Office 365, Team Viewer, and Adobe-related problems. Collaborate with the IT team to ensure … seamless delivery of IT services. Handle escalated support issues and work towards timely resolution. Maintain and update documentation related to IT processes and procedures. Assist in the evaluation and implementation of new technologies. Collaborate with other teams to contribute to ongoing projects. Requirements: Proven experience as a 2nd Line more »
Application SupportEngineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application SupportEngineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for … an experienced Application SupportEngineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with … partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling more »
Stockport, Greater Manchester, North West, United Kingdom
HSB Technical Ltd
Position: Technical SupportEngineer Job ID: 2190/43 Location: Manchester Rate/Salary: To Be Confirmed Upon Application (Good Salary) Type: Permanent, Full Time Benefits: LOTS OF IMPRESSIVE BENEFITS WITH THIS ROLE HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and … number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical SupportEngineer Typically, this person will accurately identify engine spare parts for customer RFQs using engine build records and drawings. You will also answer … enquiries for sales managers and customers. HSB Technicals client is a very established and well-regarded business entity. Duties and responsibilities of the Technical SupportEngineer: Experience of process improvement & digitalisation projects Good engineering knowledge of internal combustion engines and rotating equipment Able to read engineering drawings and more »
My client, a global leader in the Hygiene market, are looking for a Desktop SupportEngineer to join their team in Newhaven. As the Desktop SupportEngineer based in Newhaven, you will provide first line technical support to the group of businesses. You will be … responsible for providing desktop support to my clients users, while also maintaining business critical systems across their global network. You will also be responsible for managing traditional IT processes such as user onboarding, offboarding and hardware setup and configuration. Other responsibilities include: Responding to client inquiries. Providing technical support … up desktop hardware. Assisting with installation of computer software and operating system updates. Recording logs of rendered support. Skills/Abilities for the Desktop SupportEngineer based in Newhaven: Experience of working with computers and providing customer service in a technological environment. Good working knowledge of MS windows more »
SupportEngineer (DevOps) | Reading | £45,000 - £55,000 AWS | Platform | Linux | Bash Scripting | Kubernetes | Amazon Web Services | Azure | OpenStack | 2nd Line Support | Support Analyst Do you want a role with a roadmap into DevOps? Are you interested in working with Kubernetes? I am seeking multiple DevOps … Support Engineers to join my Tech4Good client as they embark on a brand new, greenfield project. Commutable from Wokingham, Bracknell, Guildford, Reading, Slough, Hounslow, London, Twyford, Maidenhead, Aldershot, Farnborough, Camberly, Staines-upon-thames, Newbury, Southampton, Swindon, and more. This role is perfect for someone working in the support … such as Linux, Bash, Kubernetes, AWS and Azure. Offering up to £55,000. If this sounds of interest, please click APPLY to learn more. SupportEngineer (DevOps) | Reading | £45,000 - £55,000 AWS | Platform | Linux | Bash Scripting | Kubernetes | Amazon Web Services | Azure | OpenStack | 2nd Line Support | Supportmore »
Epsom, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
2nd Line SupportEngineer - Hybrid Working (Business Sector Clients) £30000-£40000 + Bonus + Benefits IT Consultancy with offices across the UK are expanding their Surrey office and currently require a 2nd Line SupportEngineer to join the team working in an existing technical team, managing … business customers across the South-East providing detailed technical support (Cloud or Part-Cloud) via an internal ticketing system The 2nd Line SupportEngineer will come with specific technical training, but the ideal candidate will be working for an MSP or Reseller and be used to dealing … with external customers maintaining external systems providing desktop support Key experience 5+ years' experience in a 2nd line position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's are met to ensure 'business as usual' for all customers. Hold industry more »
Droitwich, Worcestershire, West Midlands, United Kingdom
Muller Dairy
in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Automation SupportEngineer Droitwich 40 hours per week: Monday Friday Competitive Salary and benefits package We are currently looking to recruit an Automation SupportEngineer to join ourDroitwich Dairy within our Muller Milk & Ingredients business. The purpose of the Automation SupportEngineer is to develop systems and people to improve site automation performance. Our Droitwich site utilise various PLC brands but we are looking for an Automation SupportEngineer who is confident in using Allen Bradley PLCs. Key Tasks: Reactive support for site automation issues within a clear escalation Demonstrate a structured problem solving approach Ownership of minor (site managed) automation Capex projects through the full project life cycle Support project delivery of other site projects more »
New permanent opportunity for a 1st/2nd Line SupportEngineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd Line SupportEngineer Responsibilities Respond to and resolve internal and customer IT problems Log tickets into the IT Support system Monitor and update existing IT systems and keep relevant information up to date Resolve problems remotely in a secure and efficient manner Manage new/existing IT hardware & software 1st/… 2nd Line SupportEngineer Responsibilities Excellent communication skills Between 1-3 years' experience in IT Support (hardware and software) M365 Windows 7-11 LAN/WAN 1st/2nd Line SupportEngineer Application Process This is a permanent requirement with a start date ASAP; CV more »
Lutterworth, England, United Kingdom Hybrid / WFH Options
JAM Recruitment
within a fast paced and growing business? Do you like to make a real difference to a company? Do you have excellent 2nd line support experience? If you answer yes to all of these then please read on… A growing business, based in Leicestershire, is looking for an IT … SupportEngineer to ensure the provision of IT across all the company’s sites – 2 in the UK and 1 in the United States. The position is available on a hybrid working basis - 2 days in the office and 3 days at home. The Role As an IT … SupportEngineer you’ll provide 1st and 2nd Line Support and be required to analyse business requirements, design platforms/services, deliver specifications, implement those services/platforms and provide training to ensure that new and existing business requirements are met to a high specification. You’ll more »
IT SupportEngineer Salary : Up to £30K DOE Location : Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a … critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to the Service Desk Manager. Providing support and guidance to colleagues on IT-related matters. Experience: 12 months experience of Helpdesk support Practical experience with Office 365 Admin Centre, Exchange more »