2ndLineSupportEngineer2ndLineSupportEngineer - Social Messaging Platform - London (Tech stack: 2ndLineSupportEngineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd … Analyst, 2ndLineSupportEngineer) In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has decided to hop across the Atlantic, in a bid to expand their sphere … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2ndLineSupportEngineer to support their product to these new markets and help enhance this already more »
2ndLineSupportEngineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
Job Title: 2ndLineSupportEngineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2ndLineSupport Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and … Microsoft 365 supportSupport and set-up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply more »
Islington, London, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
Job Title: 2ndLineEngineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the … forefront of IT innovation! We're looking for a Support Specialist to tackle a variety of computing, networking, and cloud challenges in our dynamic IT managed services organisation. You'll play a key role in resolving technical issues, managing your workload efficiently, and gaining valuable experience across different … industries, both remotely and in person. Responsibilities: * Efficiently manage multiple open tickets while meeting SLA thresholds. * Provide technical support for IT hardware and software used by end-users. * Take ownership of incidents, requests, and problems, conducting thorough diagnostics. * Perform regular maintenance and patching of infrastructure, endpoints, and servers. more »
North London, London, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Job Title: 2ndLineEngineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the … forefront of IT innovation! We're looking for a Support Specialist to tackle a variety of computing, networking, and cloud challenges in our dynamic IT managed services organisation. You'll play a key role in resolving technical issues, managing your workload efficiently, and gaining valuable experience across different … industries, both remotely and in person. Responsibilities: * Efficiently manage multiple open tickets while meeting SLA thresholds. * Provide technical support for IT hardware and software used by end-users. * Take ownership of incidents, requests, and problems, conducting thorough diagnostics. * Perform regular maintenance and patching of infrastructure, endpoints, and servers. more »
