26 to 50 of 101 Customer Engagement Jobs in London

feasibility and mitigates risk by leveraging a network of subject matter experts in the various domains. The SCM Architect is also capable of proposing customer roadmaps to realise the proposed solution. We are currently seeking an experienced SCM Architect with a focus on functional SCM process architecture and solution … on their SCM cloud strategies, architectures and roadmaps. Responsibilities: To act as a trusted advisor to senior clients: To develop compelling, profitable and deliverable customer solutions with Oracle and customers To be commercially astute when engaging and advising a client To act as ambassadors for Oracle application solutions throughout … a customer engagement Work closely with client, sales, pre-sales and delivery staff to develop a robust architecture Take full ownership of “best practice” of your competency area, covering the whole strategic SCM footprint Develop strong relationships with the SCM product lines and in co-operation with the more »

marketing mix, leading everything from social media or launch campaigns to DM and web build. We also provide very senior strategic planning for clients, customer journey mapping and helping clients to envision their future business, beyond just communications. OUR CULTURE: The VCCP Partnership has a unique culture, and we … recognise that a good idea can come from anywhere Take responsibility ABOUT THE ROLE: The Data Strategist will be a vital part of the customer team in the UK. Working with a team of data, customer experience and customer engagement specialists, they will be responsible for more »

Affirmative Action Employer Performing varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applying Oracle methodology, company procedures, and leading practices. Demonstrate expertise to deliver functional and technical solutions on moderately complex customer engagements. May … lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. … Participates in business development activities. Develops and leads detailed solutions for moderately complex projects. Supports the sales cycle by preparing customer estimates, leading customer discovery sessions, contributing to scope and architecture discussions, answering customer questions and preparing written proposals for customers. Skills and experience: A proven track more »

recruit, train and retain your Field Sales team and motivate them to provide outstanding results. Overall, the role involves a combination of team leadership, customer engagement, and sales execution strategy to drive revenue growth and success within the payments market. What you'll do Be an inspirational leader … reviewing sales figures ensuring your team is working with the right sales strategies to drive value Review and ensure adherence to working KPIs, including Customer Acquisition Cost, Customer Retention Rate, Sales Cycle Length, etc. You will also be responsible for communicating these relevant insights to business stakeholders You … Merchant Services sector is considered a plus You Lead by example and cultivate a positive, productive work environment You display a high level of customer focus, you understand that maintaining positive relationships with customers is key to long-term success You have excellent time management and prioritisation skills and more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »

Dynamics 365/D365/CE/Product Analyst/Customer Engagement/Sales/Customer Insight/Power Apps/Power Automate/JavaScript Gravitas continue their support for a leading Non-Profit Organisation on their search for an experienced D365 Product Analyst. You will be more »

Cloud Adoption is an organization within our Technology Cloud Engineering (TCE) group, having the mission to increase customer consumption growth by driving fast activation, nurturing an efficient ramp up and removing technical barriers. Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs), the Cloud … Adoption Manager will focus on the post-booking side of our customer’s lifecycle, ensuring a successful and sustainable cloud consumption growth. Does this pique your interest? If so, we hope to meet you! Role and Responsibilities The Cloud Adoption Manager will collaborate closely, as needed, with the relevant … the accounts they are managing. The ultimate goal is to accelerate usage growth of Oracle Cloud (IaaS and PaaS) while also creating a robust customer experience across the entire cloud adoption lifecycle. Typical activities: Drive a fast and smooth Customer activation Strong focus on Activation for new cloud more »

this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine-learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 – £32,000 + healthcare … At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades/equivalent are included on your CV). Excellent customer-facing skills - you should have experience dealing with customers (can be from internship, year-in-industry) A motivated self-starter with a problem-solving … Product Specialist – Graduate Level You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify more »

the next era of financial solutions. Responsibilities of Head Digital Collections & Recoveries Establish a robust digital collections strategy, leveraging cutting-edge technologies for streamlined customer interactions and efficient recovery processes. Design a customer-centric digital debt collection approach, ensuring personalised interactions. When digital engagement falls short, lead … and segmentation strategies, optimising success rates for digital and human-assisted collections efforts. Implement test and control strategies for real-time adjustments, considering changing customer behaviours and economic conditions. Collaborate with cross-functional teams to integrate digital collections initiatives seamlessly, balancing in-house capabilities with external partnerships, debt collection … collection processes, regulations, compliance standards, and experience with various collections outsourcing models. You have a visionary mindset, capable of adapting strategies in response to customer engagement challenges. Your familiarity with debt sale and recovery strategies, including litigation, write-offs, and settlements is essential. You have an excellent understanding more »

HybridSalary: Up to 75k + bonusOverview:Work alongside an experienced and established sales team to present to clients how Dynamics 365 solutions, specifically D365 Customer Engagement and Power Platform, are capable of transforming businesses. The role requires regular communication with the further team to successfully bring on board more »

Solutions Architect - D365 - CE We are seeking a highly skilled Solutions Architect with extensive experience in Microsoft Dynamics 365 Customer Engagement (D365 CE). The successful candidate will be responsible for designing, implementing, and maintaining enterprise-level solutions that leverage the full capabilities of D365 CE to meet … they meet project deadlines and quality standards. Collaborate with development teams to ensure custom solutions are seamlessly integrated into the D365 CE environment. Stakeholder Engagement: Work closely with business stakeholders to gather and analyze requirements. Provide technical guidance and recommendations to clients and internal teams. Conduct workshops and training more »

are supported in the successful delivery of our contracted Services. Responsible for engaging and supporting the delivery team, the conduit between sales/client engagement and ensuring project reporting and data is available to the PMO function. Ensuring the client is receiving the services outlined in the SoW while … of service reporting within nominated accounts and/or projects. Key Responsibilities To harness long term, trusted relationships with our Healthcare clients. Senior stakeholder engagement management with high profile client. To build trusting, supportive relationships with our project delivery teams. Ensure pre delivery activities are carried out and in … place prior to project kick off with Client. Play a key role in all relevant account development and customer success activities. Have a strong grasp on our offering and how this can be tailored to support the client’s needs. Work with our Client and Delivery Directors to identify more »

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to industry leaders worldwide. Our commitment to customer satisfaction, service quality, and investment in our partners and employees sets us apart. As a true international IT provider, we prioritize global simplicity and … will play a pivotal role in identifying and facilitating the best outcomes for both EOS and our valued customers. Your responsibilities will include understanding customer needs, requirements, and budget constraints, making you the primary point of contact for all aspects of the customer's account. Your mission is … to ensure the best possible customer experience, both during and after the sale.Responsibilities:.Manage and expand revenue within existing client accounts while actively pursuing new business opportunities with multinational corporations (MNCs).Develop and nurture enduring client relationships as the primary point of contact for account management.Collaborate closely with the more »

will be to provide deep domain expertise to support client conversations and create appropriate solutions Proposition development identify gaps in the market and key customer problems to develop propositions leveraging Cognizants process and technology expertise Solution Development and deal management Among the critical tasks will be to lead/… will mean working with the broader Cognizant IOA and industry teams and create the most appropriate, innovative and commercially competitive solution. Proposal Development - Understand customer needs and help translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams Support Demand … sales opportunities and general local market brand building. Key Competencies Industry expertise Deep understanding of the banking domain across process, technology, operations, innovation and customer engagement; Able to engage with business and technology teams in the client organisation; Demonstrated ability to understand business process challenges in banking and more »

major change activities escalating major decisions to the head of. What will you be doing? Alignment to operational and assurance strategy that underpin our customer needs. Actively contributing to the overall team strategy and take accountabilities for aspects of the Major Change and ODA team Contributing to assurance performance … measures demonstrating value for money, identifying potential cost reductions, and describing customer value/benefit. Supporting the alignment to and enhancement of quality and standards, include overall department performance measurement, internal customer engagement and feedback, driving CSIP activities. Responsible for collating and reporting architectural RAID items related … to assigned project items. Supporting the ongoing management of Major Change and ODA policies designed to underpin our customer needs and drive our suppliers' behaviours Working collaboratively with wider Operational teams, support the shape and design of the E2E Operational teams and capabilities aligning the integration of new services more »

Brokers & Exchanges and over 7,500 Trader subscribers across 40 countries. Our product team is small but effective... responsible for the inception, creation and engagement of our solutions across Data, Market and Trader products. The role Our new Product Manager will be responsible for product discovery. They will engage … will use excellent communication skills to ensure internal and external stakeholders are kept up-to-date throughout product delivery. What you'll be doing... Customer engagement: The Product Manager is expected to build client relationships to facilitate idea generation and be the expert on how the clients use … the system, understand their requirements and become the voice of the customer internally. Bring new features to the market: The Product Manager should spend time with clients and internal sales and support teams, providing assistance, engagement and gaining understanding of the products. Internal team engagement: Establish strong more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like … The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase card member value. The team drives the development of products and software that deliver on business growth while increasing speed … to market, enhancing customer experience, and building out our global next generation cloud based microservices platform for Accounts Receivable.We are looking for a talented and driven Digital Product Manager to help lead the transformation of Account Receivable capabilities for the Core Card Platforms, helping us build our next generation more »

the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to Act as the application Subject Matter Expert with a particular focus more »

experience for our subscribers. Working closely with analysts, designers, researchers, and engineers, you'll identify opportunities to enhance our CRM and personalisation tools, improving customer engagement and long-term value. This role plays a key part in supporting Flo's growth and reinforcing its position as a leading … and on-off marketing initiatives; Identifying audience segments based on demographics, behaviour, and preferences to target with personalised communications; Continuously analysing and optimising the customer journey, focusing on improving conversion rates at each funnel stage; Employing A/B testing and other conversion rate optimisation techniques to drive incremental … improvements. Utilising analytics tools and platforms to monitor, measure, and report on KPIs related to customer acquisition, conversion, retention, and revenue; Delivering actionable insights and recommendations derived from data analysis; Collaborating in developing requirements to enhance the capabilities of Flo's CRM and personalisation engine, supporting the team's more »

will be to provide deep domain expertise to support client conversations and create appropriate solutions Proposition development identify gaps in the market and key customer problems to develop propositions leveraging Cognizants process and technology expertise Solution Development and deal management Among the critical tasks will be to lead/… will mean working with the broader Cognizant IOA and industry teams and create the most appropriate, innovative and commercially competitive solution. Proposal Development - Understand customer needs and help translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams Support Demand … opportunities and general local market brand building. Key Competencies Industry expertise Deep understanding of the Life Sciences domain across process, technology, operations, innovation and customer engagement; Able to engage with business and technology teams in the client organisation; Demonstrated ability to understand business process challenges in this space more »

customers building strategic and long-term partnerships for a better digital future! You will be tasked with: Planning and prioritising sales activities across these customer accounts to identify growth opportunities. You will run your business as if it were your own in true collaboration with customers and colleagues. Your … focus will be on helping your customer organisation to achieve their strategic objectives. This will be achieved using analytical and selling skills to understand the customer, their business requirements, and to then build a value proposition based on their needs Delivering online or face to face presentations and … above expectation results Maintain and develop existing customers through appropriate personalised value propositions, relevant internal engagements, and ethical sales methods to optimise quality of customer engagement and experience therefore accelerating business growth Build Executive networks across your customers making use of marketing events, Adobe Customer Centre and more »

be to manage the companys social media presence across platforms like Facebook, X (formerly Twitter), and Instagram, ensuring an increase in web traffic and customer engagement across multiple pages and websites. You'll also be in charge of boosting posts, executing social media ad campaigns, and providing regular … Team to review. DUTIES Manage Social Media Marketing Campaigns (Ads, boosts, audience expansion) Cultivate Brand and Company Awareness Increase Page Followers, Likes, and Audience Engagement Conduct Research on Current Trends and Audience Preferences Develop and Execute Social Media Strategy Aligned with Business Objectives Establish Clear Objectives and Provide ROI … news) Nurture Brand Ambassadors and Forge Meaningful Relationships Monitor SEO Performance and Web Traffic Metrics (Google Analytics) Collaborate with Cross-Functional Teams (Marketing, Sales, Customer Service) to Ensure Brand Cohesion Expand Follower Base, Promptly Address Inquiries, and Monitor Customer Feedback Supervise Social Media Account Design (e.g., Facebook cover more »

Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to Regular software maintenance, performance tuning and patching, including some periodic monthly more »

driving marketing initiatives and maximizing the potential of the Salesforce Platform. Your expertise will be instrumental in implementing innovative strategies, optimizing products, and enhancing customer engagement. This role will involve: Lead the implementation and configuration of Salesforce Cloud Solutions Collaborate with cross-functional teams to implement Salesforce Products Provide more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are … and Display Advertising. Assist in the creation, deployment, and management of email newsletters, including campaign planning, content creation, segmentation, testing, and analysis to drive engagement and sales. Help maintain and develop relationships with key affiliate partners. Help maintain up-to-date market and competitor knowledge to identify and suggest more »