51 to 75 of 99 Customer Engagement Jobs in London

seeking an International Coordinator to manage our repatriation services globally. This role requires a professional who combines efficiency with empathy to understand and meet customer needs effectively. Responsibilities: Communicate with customers via phone, providing empathetic and professional support for enquiries, invoice issues, and complaints. Accurately enter and manage customer data in our system, ensuring complete and accurate information. Resolve customer issues through detailed research and follow-up. Upsell our services and products to enhance customer engagement and satisfaction. Efficiently direct calls to appropriate staff as necessary. Represent the company at various events like exhibitions, chamber more »

Hybrid, 3 days a week My client is looking for a Revenue Operations Manager with expertise in Salesforce to help optimise their sales and customer engagement processes and establish comprehensive reporting on their customer journey from end to end. Key Skills and Experience: Demonstrated experience in Revenue … Analytics. Extensive experience managing, developing, and working with Salesforce. (Essential) Track-record of using data to identify growth opportunities, improve commercial efficiency, and reduce customer attrition. Strong project management skills with experience setting and managing objectives for internal and third-party agency teams and moving projects along at pace. more »

They are looking for a candidate who possesses fantastic customer engagement skills. You will provide front-line response to clients, taking request details and setting their expectations as well as coordinating tickets to the right engineers in-house or supporting the client directly to resolve their issue. Role … Primary responsibilities: Answer helpdesk calls Help customer with 1st line issues such as password reset Setup of hardware i.e., printers, mobile phones, desktops, laptops Create email accounts and other cloud services Work as part of projects to rollout anti-virus and other security software where required Creating tickets on … Closing Date Wednesday, 19th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Quick learner Ability to work logically Qualifications any subject ---- x3 GCSE more »

our marketing efforts.Partner confidently and effectively with the product and commercial teams to evolve the go-to-market strategy and product success across all customer touchpoints.Continually craft and review our overall product positioning and messaging. Educate internal teams about the value of our product to customers. Create communication plans … that translate this into customer engagement and lead generation strategies.Research competitors, customers and users to feed external insights into the product roadmap and marketing strategies. Be the customer champion in all Product and Strategy forums.Skills & Experience10+ years of experience in product marketing and brand-related marketing functions more »

Responsibilities Product Strategy and Vision: Craft a compelling vision for the automation and orchestration products, aligning them with ChangeEngine’s goals to revolutionize employee engagement through best-in-class automation and experience technologies. Best Practices Emulation : Research and emulate leading marketing automation and employee experience technologies, adapting their successful … Innovation: Utilize ChangeEngine’s sophisticated mapping and orchestration tools to design tailored automation solutions for critical employee events such as onboarding, promotions, and transitions. Customer Engagement and Insight: Engage directly with customers to extract valuable insights and feedback, using this information to continually refine and enhance product offerings. … strategic thinker who can turn vision into actionable plans. Outstanding communication skills, capable of conveying complex data concepts in simple terms to diverse audiences. Customer-centric mindset, with a passion for understanding and meeting the needs of clients. Familiarity with agile development processes, comfortable working in a dynamic, fast more »

through renewals. Provide account management plans on clients Demonstrating our subscription products to clients via MS Teams or face to face. Providing reporting on customer usage. Developing our opportunity pipeline and maintaining in line with business targets. Developing an extensive knowledge of our subscription portfolio and of our client … s products and services. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on feedback and to customer engagement initiatives to support plans to drive product usage. Designing and delivering a sales plan. In order to be successful in this role it's essential more »

understand and recognise the change needed and the implications for both the sector and for individual organisations. Develop and maintain positive and fruitful policy engagement and communications channels with DfT, ORR, and Network Rail now and the IRB in the future. Maintain strong collaborative relationships within RSSB, particularly across … having led substantial and impactful change in the sustainability arena. Demonstrable experience of the application of data in developing sustainability solutions. Experience of stakeholder engagement, including at senior executive levels. Significant experience in strategy development and of influencing industry policy and practice. Significant experience in project management & programme delivery … alignment to RSSB s values and vision for 'a Simpler, Better Railway. Experience and commitment of working in harmony with RSSB s strategic objectives: Customer Engagement, Growth, Financial Sustainability, Organisational Health, and Digital Transformation. We value diversity and equal opportunities in employment and are committed to creating a more »

Sales Director Timescales - Starting interviewing next week - three stage, 2-3 week interview process Ingenio are delighted to be working with the fastest growing Customer Experience (CX) business in the UK. Due to an increase in customer wins, our client is looking to hire an Account Director who … to £1m in software & services. This is a unique opportunity for someone who has experience in managing accounts in the CX, Communications, Contact Centre & Customer Engagement space for the following reasons: The proposition is unique within the UK - you have access to Gartner MQ vendors while also being more »

engaging effectively with senior management at executive levels. Competencies & Skills The ideal candidate should possess service delivery experience and showcase a practical comprehension of customer contact management or process management. Having offshore outsourcing experience is advantageous. Demonstrating a proven track record of fostering robust customer engagement and more »

value and return on investment for the customerWin new Enterprise clients and logos with the support of marketing, sales engineering and business developmentLead complex customer engagements and winning new Enterprise accounts as a team Increase Docusign’s footprint in existing Enterprise accountsSuccessfully navigate within complex existing Enterprise accounts, understanding more »

and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized … for growing our client base with a focus on Fortune 50-500 clients. You are committed to winning and taking advantage of the untapped customer base that could benefit from Yext’s product offering. Individuals should have a proven track record of consultative sales; the ability to negotiate complex … and prospect for new opportunitiesManage complete and complex sales-cycles presenting to C-level executives the value of our productDefine, implement, and own an engagement plan for key prospectsDevelop and manage positive relationships within our Enterprise market segment, looking for opportunities to make valuable contributions for the customer more »

why EFG is a magical workplace, where anything is possible, and where you will thrive and experience a game-changing career.What you’ll do: Customer Engagement & Sales (60%)Work alongside the SVP Sales to develop and implement the sales strategy in UK and other prirotised regions in EMEABuild … to deeply understand their business needs and the opportunity that createsBuild a strong network of external contacts, resources, references and tools needed to develop customer opportunitiesStrategy & Planning (25%)Partner with the commercial operations team for annual revenue planning cyclesOwn the category development strategy, account and quota allocation processes with more »

and account management. Strong understanding of sales processes and strategies within the UK market. Experience in executing targeted sales/marketing plays to drive customer engagement and conversions. Excellent interpersonal and communication skills with the ability to engage effectively with prospects and clients. Detail-oriented with strong organizational more »

the requirement gathering, high-level design, build and testing Working closely with the client to establish their needs, translating these into business requirements. Leading customer engagements through project scoping and workshops demonstrating the capabilities and benefits of SharePoint Online including in relation to both Teams and OneDrive for Business more »

day technical expertise and guidance on security operations activities, such as vulnerability management, major incident response, and security monitoring improvements. Perform requirements analysis following customer engagements. Design, architect, and deliver security projects. Document and transition projects into support. Assist in resolving issues post-implementation. Be the escalation point for more »

time to learn and develop; You'll be joining a family feel Microsoft Gold Partner that specialises in Microsoft Dynamics 365 Business Central and Customer Engagement. Why are you needed? This partner has been expanding and has recently won several large projects and as a result, needs to grow more »

The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase card member value. The team drives the development of products and software that deliver on business growth while increasing speed … to market, enhancing customer experience, and building out our global next generation cloud based microservices platform for Accounts Receivable. This person will collaborate with business leaders and partners to shape and translate a software product vision and will lead designers and engineers to deliver user experiences, operational processes and more »

an Information Technology Consultancy and solution provider. They partner with market leading software and system companies and create and implement customised and cost-effective customer experience and CRM strategies as well as team management solutions for their clients. About The Role Identify and add qualified prospects to the sales … outreach, networking events and client visits Develop and maintain client relationships Develop and maintain strategic partnerships to grow the business Gather useful information from customer and competitor data Make and give presentations to prospective clients and internal executives Drive the end-to-end sales process Prepare and submit sales … SaaS is required. Familiarity with Asana is beneficial. Proficiency in English is necessary, and knowledge of German is advantageous. The candidate should possess strong customer engagement and presentation skills, capable of building trust and credibility. Exceptional written and verbal communication skills are essential, along with a positive attitude more »

modules and use cases with prospects and current customers across PLG and SLG motions Improve PLG upsell motions through product experience and roadmap direction, customer engagement, value positioning and feature adoption Drive pricing and packaging for Programmable Media self serve packages Launch new innovations to market Advise product … with product management and product strategy teams Create value-based content and sales enablement in the form of presentations, web content, blogs, datasheets, brochures, customer case studies, demos, videos, and training materials Represent Cloudinary at thought leadership, demand generation and company events as the image and video API SME more »

New York, London, and multiple global offices Supported by a world class Data Science team Partnered with the industry’s leading marketing automation/customer engagement platforms To apply for this opportunity, please reply to this advert or email your CV to mark@gmrecruit.co.uk more »

background in application & system engineering, software development or technical change and release - Any experience working within insurance would be a plus - Excellent communication and customer engagement skills - Jira understanding (they use JSON structure for their configs) - A real passion for learning the latest technology This Software configuration Analyst more »

background in application & system engineering, software development or technical change and release Any experience working within insurance would be a plus Excellent communication and customer engagement skills Jira understanding (they use JSON structure for their configs) A real passion for learning the latest technology This Product Analyst will more »

background in application & system engineering, software development or technical change and release - Any experience working within insurance would be a plus - Excellent communication and customer engagement skills - Jira understanding (they use JSON structure for their configs) - A real passion for learning the latest technology This Software configuration Analyst more »

background in application & system engineering, software development or technical change and release Any experience working within insurance would be a plus Excellent communication and customer engagement skills Jira understanding (they use JSON structure for their configs) A real passion for learning the latest technology This Product Analyst will more »

Company Our client is a cutting-edge, AI-powered marketing SaaS platform, empowering businesses to truly optimize customer engagement predicting lifetime value alongside highly tailored marketing strategies. Developed by a phenomenal team of expert data scientists their sophisticated algorithms utilize machine learning models to determine the most effective more »