1 to 25 of 553 Customer Service Jobs in London

enterprise applications environment with experience across full application lifecycle. Ideally experience of working within a Local Government environment with a strong understanding of different service areas including Customer Services, Housing and Children Services. Experience of working within system analysis and design with proven experience of providing recommendations and more »

MVHR systems. * Clean filters, replace worn-out parts, and lubricate fans. * Diagnose and troubleshoot system issues promptly. * Coordinate repairs and replacements as necessary. 3. Customer Interaction: * Communicate effectively with clients, explaining system operation and maintenance requirements. * Provide excellent customer service and address any concerns. 4. Health and … maintenance. * Follow best practices to prevent contamination and maintain indoor air quality. 5. Documentation: * Maintain accurate records of installations, maintenance visits, and repairs. * Complete service reports and submit them promptly. Qualifications: * Technical Skills: * Proficient in MVHR installation or maintenance. * Familiarity with relevant British Standards (e.g., BS EN 13141) and more »

Service Engineer (Agricultural) £16ph - 18ph + Mon-Fri + Company Car + Progression + Health and Wellbeing programme + On-site Parking + Overtime Available + Extensive Training Available Somerset ***We welcome applicants from Construction, Plant, and Military backgrounds*** Are you an engineer with an agricultural, plant or military … to none ensuring them to be industry leaders within agricultural services. They are located in the South West and pride themselves on their excellent customer service to make sure it is a smooth process for clients every time. In this role you will be using your experience to … problems with machinery ensuring it is safe to use Demonstrate and install machinery when required Travel to clients in surrounding local areas Work with service and workshop managers to make sure timeframes are met The Person: Experience in working with agricultural machinery Willing to work overtime during peak seasons more »

a specialist industry leader and be part of a professional and cohesive support team, where you will be supporting, advising and offering a brilliant service to customers and clients. This growing business are specialists within the electrical circuit industry and supply parts for electrical equipment to be used in … benefits including excellent product training in order to get you up to speed. This role would suit someone with experience working within sales or customer service, who is comfortable with being on the phone talking to customers about technical aspects. The ideal candidate will also have an engineering … Friday *Excellent company benefits, including product training, profit related bonus and opportunities for progression The Person: *Basic understanding of engineering principles *Technical Sales/Customer Service/Sales/Account Management/Customer Support related roles all encouraged to apply *Comfortable and experienced in speaking with customers more »

based in Surrey, UK and seek a dynamic role, look no further. Discover an exciting opportunity to be a key player in our thriving Customer Services team. *What sets you apart:* * Are you confident in your customer service skills? * Are you able to reliably commute to the … supporting each other - all over the world. So, join our Client Services team and feel like you're part of something bigger. *Department overview* Customer expectations are ever growing in complexity and the Client Services department is the most important area of our business for delivering outstanding customer … In our busy phone's teams, you will be offering first-line support to Financial Advisors and will be responsible for delivering the best customer experience possible. You will be provided with a comprehensive training programme that will enable you to do just that. As you progress you will more »

scheme twice a year EOTM £75 voucher Awarded "Great place to work" in October Monday-Friday 37.5 hours per week 9-5 Death in service Perkbox, Perkbox Medical, Perkbox Rewards & Recognition Edenred Eye Care Scheme Workplace Nursery Provision Free parking Air Freight Operator Role: Effectively manage Air Exports start … to finish An exceptional customer care standard at all times. Communicating daily on the phone. Customs entries -knowledge Cargowise knowledge - preferred Ability to build relationships and increase business with existing clients. Invoice jobs on completion Freight Coordinator Requirements: Air Freight experience Import or export is essential Previous experience of … working for a Freight Forwarder is essential Operational skills Excellent Customer Service experience #FREIGHTJOBS #EXPORT #AIR WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation more »

Field Service Engineer To solve the biggest challenges of our time, we need bright minds with the ambition to make the impossible possible. You as the Field Service Engineer Supporting our customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal … skills whilst providing an exceptional level of customer service. Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible. Understanding the needs of our customers and markets, speaking their language, developing credibility, dedication, trust, and … value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs to customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership. Having commercial awareness and an ability to recognise, promote and pursue new opportunities for sales more »

Senior Service Desk Engineer Hybrid working London The Opportunity Working within a financial services company as a senior service desk engineer, carrying out the day-to-day IT support and focusing on larger projects as the business moves the IT team in-house. Is this role for you … your understanding of finance and further develop your IT skills? Join a growing team and Build for the future. The Role & Responsibilities: Transferring the service desk from an external provider to an internal team. The candidate would be a people person able to provide support to all levels of … 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth understanding and subject matter expertise of Microsoft 365, Windows Server Technologies, Exchange Online, Active more »

small but highly focused team, ensuring that all installation dates are met and that all work carried out on behalf of the Company/customer is to specification. This is a junior role within the team so one of the primary functions will be to take on smaller work … and develop and there will be opportunities to manage larger-scale projects in the future. Responsibilities As a member of the Company’s core customer service operations team and the main post sales/pre-install contact with customers you will be required to, · Manage multiple customer projects at any one time, ensuring a timely delivery in line with SLA’s. · Plan installations with the customer and hSo/third party resources. · Order carrier circuits/services and third-party services, following up and where required chasing for status information. · Provide customers regular accurate updates more »

and mitigated; Ensuring that credit business is processed in an efficient and timely manner; Excesses are properly monitored and reported; and A high-quality service is provided at all times to the Front Office lending teams. Responsibilities Credit Risk Check credit applications for accuracy, completeness and compliance with Credit … s reports (Valuation, Legal [including Report on Title] and Project Monitoring Surveyor). Sound loans administration and credit risk experience at Assistant Manager level. Customer service skills. Communication skills. Numerical accuracy. Evaluation and analysis skills. Ability to identify and deal with problems/issues arising from due diligence. more »

very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. THE ROLE : The responsibilities of this role are to perform core AML/CTF and Customer due diligence, PEP, Sanctions and associated … Media checks and analysing the results to eliminate or confirm matches. Communicating professionally and confidently with stakeholders including colleagues, account managers, Risk team and customer relations as part of the DD process. Preparing AML and Player Protection management information (MI) from different sources (e.g. MixMax, KPIs, RMS, Sisense, GBG … Report, Internal workflows, Gantt Chart Efficiency) for reporting to the senior management team. Ensuring that action taken on customer accounts as in adherence with both internal policies and procedures as well as that set out by the regulator. Keep up to date with all regulatory changes and guidance in more »

available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service. Responsibilities Provide technical, and where possible, functional support for IT Managed applications to investigate and attempt to resolve production issues. Log and manage … end users. Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and 3rd parties) Understand the level of service and availability associated with each system (SLA’s) and strive to achieve this Ensure releases and changes are adequately managed, are correctly documented and … have a sufficient roll back plan. Develop production support infrastructure, processes and procedures to improve the quality of service Clearly understand levels of support and boundaries of support for new software from delivery projects, ensuring projects provide adequate handover Develop and maintain clear documentation explaining how to resolve key more »

Customer Success & Onboarding Manager (Start-up) - London - SaaS - AI Driven Solution The Company: Fast-growing VC backed A.I transformative SaaS platform. Achieving consistent YoY/MoM growth (100% inbound) Delivering a solution changing the way commercial functions operate across tech. The role: Manage client journey from onboarding and beyond … with high levels of customer service. Ability to work and collaborate across teams to contribute to product development. Create high level campaigns at a consistent level. About you: Strong academic background Degree level and above. Ability to deal with high-pressure, fast moving work environment. 2 years + B2B … SaaS/Start-up Customer success or Account management experience. The Package: Salary up to £60,000 + Bonus scheme London based office (full time) with potential to travel (US) Joining a fast-growing start-up at crucial development stage. Explore a wide range of Sales, Account Management, and more »

Proficiency in Greek as a minimum Key Responsibilities: Design Leadership: Lead the design process for new lift systems, ensuring compliance with industry standards and customer requirements. Product Development: Work closely with the R&D team to bring new lift products from concept to production. Collaboration and Innovation: Collaborate with … to integrate innovative solutions and technologies into lift systems. Documentation and Quality Assurance: Create and maintain detailed technical documentation for manufacturing and field support. Customer Focus: Collaborate with sales and customer service teams to address customer inquiries and incorporate feedback into product development. Order Placement: Be more »

managers and the sales team with activities that contribute to our customers' success. Who are you? Our dream candidate is passionate about creating great customer experiences and is able to quickly grasp and explain complex technical issues. You work easily with other teams, and communicate well with the customer. … You have experience from areas such as technical support, customer service, or other customer-support related work You have an IT related degree You have a hunger for knowledge and love to share this both internally and externally You have a solid understanding of and a real … in a systematic way and are used to using your own initiative and relying on your own judgement You genuinely care about helping the customer! You are a fast learner You are good at putting complex issues in simple terms You thrive in a high-pace environment You have more »

The ideal candidate will have: Previous experience and understanding of video compression and the various codecs used by broadcasters and VOD platforms. Passionate about customer experience and customer service excellence. Hands-on experience with digital media workflows is required. Good communication skills and the ability to prioritize more »

attending to the Smartroom’s on-site and remotely, supporting teams in support locations performing a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex issues, deploying the latest updates, system maintenance … the systems and tools effectively and securely. Handling other ad hoc IT requests. Key skills/knowledge/experience: first-rate interpersonal, communication and customer service skills, a must to build and maintain relationships with end-users at all levels. first-rate knowledge and experience in smart room … to end resolution. Ability to draft and present technical reports. Good to have: working in a commercial IT Support environment - preferably within a Managed Service Provider. Remote and onsite support experience, ticket management, experience working in an ITIL environment. Office 365 services – experience in all aspects of Microsoft more »

and healthcare companies, with over 25,000 employees and operations in more than 40 countries. Built upon a foundation of expertise, innovation and excellent customer service. SS&C powers one of the largest financial and healthcare firms in the world. Department Overview The role is within the Solution Consulting … ensure synergies and efficiencies in Wealth propositions as a whole. consultancy to internal stakeholders as required To provide pre sales support covering: on identifying customer needs and proposing relevant propositions to meet these needs./leading customer demos the completion of RFIs and RFPs propositional relevant documentation/… and Financial Crime Prevention regulations, as appropriate to the above role. Quality core requirements All employees are accountable for the delivery of a Quality service, driving for excellence in all their work activities: To be quality driven, aiming for 100% accuracy and timeliness of delivery. To effectively plan the more »

in all areas of second/third line user support for all installed systems. You will join a dynamic and entrepreneurial business, demonstrating exceptional customer service and interpersonal skills. You will enable solutions for our business through the provision of expert knowledge and “thinking differently” to impact change … Responsibilities: Provide white-glove hands-on and remote support to colleagues at Lockton. Engage with colleagues in a consultative capacity, taking a thoughtful and customer service-oriented approach, focusing on root cause of the issue, to provide solutions and desired outcomes. Plan, schedule and execute new user onboarding … equipment installations, imaging, upgrades and replacement projects. Candidate Profile Passionate about customer service with can do attitude. Strong and demonstrable experience in desktop support and ITIL. Understanding the general and legal principles applicable to insurance. Working knowledge of the computer desktop software provided by Lockton. Understanding of and more »

Experience with configuration and customization of Microsoft Dynamics 365 CRM ( Customer Service) as developer. Design solutions on Dynamics 365, SharePoint Online and Power Platform. Develop applications using Power Platform Dataverse tables. Implement business processes in Power Automate Flows. Experience in developing PlugIns, Business Process Flows, Business Rules, Form …/View Customization in Microsoft Dynamics 365 Customer Service online environment with plugins and custom workflows. Experience in designing security model and related out of the box configurations on Microsoft Dynamics 365 online environment. Experience in C#, .Net, Javascript, MS SQL, MS CRM SDK MSD developer kit. Implement … application integration using Azure services such as Azure Service Bus, Azure logic Apps, Azure functions etc. Experience in MS CRM 3rd party integration using middleware tools such as Kingsway Soft, Scribe REST API, ODATA, and SSIS Packages. Implement Continuous Integration and Continuous Deployment using Azure DevOps. Ensure compliance with more »

to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This … redirect queries and/or issues as required to the appropriate internal team(s) and/or vendor(s) Provide timely updates to the customer regarding the status of their queries and/or issues Manage Major Incidents by following major incident management process & communication (customers & internal management) Manage … Service Desk tickets following ITIL guidelines as outlined in the Service Desk Call handling procedures or as directed by the Team Lead and Provide deeper analysis with some assistance from seniors to solve call tickets Provide support to customers regarding the problem-solving processes Update customer data more »

cross functional alignment and ensuring we drive the maximum level of clarity into the forecast Lead interaction with Supply Chain & Demand Planning, relative to customer specific capacity inquiries, challenges, SKU expansion, and customer service decisions Coordinate/attend allocation hypercare/product availability meetings and update key more »

Your World is one of the leading providers of healthcare professionals throughout the UK and Ireland. Our primary focus is ensuring we deliver exceptional customer service, success and satisfaction to all clients and candidates. Last year, we provided our candidates with over 5 million hours of work! Your more »

a regular bases & during event time General Skills: HBS is looking for people who enjoy working in a fast-paced international environment, are highly customer service oriented, can learn quickly, have a strong sense of responsibility, and who work well as part of a team. In addition, a more »

As a fast-growing technology company that provides innovative SaaS solutions, they engage with the market to ensure they have a laser focus on customer value creation and extensibility. Following their recent first close of a US$10 million funding round, they continue to grow and innovate in this … product culture. clear competitive advantages and moats validated globally by some of the largest operators and transit agencies. They pride themselves on delivering unparalleled service, driven by innovation and excellence in complex problem-solving. Their Team consists of industry experts, analytical thinkers, and problem-solvers. Your expertise and forward … Honest communication internally and externally. Transformative: Pioneering industry transformation. Empathetic: Understanding and valuing our customers and team. The Role Reports to: Global General Manager - Customer Success The purpose of the Customer Success Manager is to lead the deployment of BetterFleet’s charge management system (CMS) at various customer more »