Customer Service Jobs in London

51 to 75 of 545 Customer Service Jobs in London

Medical Field Service Engineer, Pathology Laboratory Diagnostics

Croydon, Surrey, South East, United Kingdom
Hybrid / WFH Options
TRS Consulting
Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

IT Apprentice

Montacute Yards, 184 Shoreditch High Street, London, England
Velocity Academy
desktop applications, software/business applications etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training Velocity more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

Network Security Sales Specialist

London Area, United Kingdom
Intaso
for maintaining and growing the network security proposition through being a subject matter expert and supporting the wider security team. You will have regular customer facing opportunities and manage vendors and distributors. There is great internal progression and growth opportunities with excellent training offered. Responsibilities: Drive net new business … and identify upgrade & cross-sell opportunities. Be a face-to-face sales specialist and subject matter expert for customer meetings. Collaborate with sales teams to grow key customer relationships in network security. Have in-depth knowledge of Network Security vendors and confidently scope projects. Identify whitespace within accounts … and provide support to sales teams. Work with marketing to create bespoke campaigns as a business enabler. Help manage the relationship between customer, Bytes, and vendors. Manage on-site vendor days and work closely with in-house teams. Provide new starter training and maintain all portals. Maintain forecast and more »
Posted:

Senior AV / PAVA Engineer

London, Chaucer, United Kingdom
IN2-AV Recruitment
newly formed in-house PAVA Engineering team. As a Senior PAVA Engineer, you will play a vital role in supporting the HM Courts & Tribunal Service Court Recording Equipment contract. Your main responsibilities will include maintaining and installing PAVA systems, with a focus on fault finding and commissioning. Your expertise … your extensive experience in PAVA systems, including Baldwin Boxall and TOA, to identify and resolve faults effectively. Develop positive relationships with HM Courts & Tribunal Service staff, representing our client professionally and building trust. Provide excellent customer service, creating a positive image and establishing strong connections with all … customers. Offer remote technical support, minimising service disruptions and resolving issues promptly. Respond quickly to maintenance and emergency calls, diagnosing and repairing faults to restore PAVA systems. Assist in installations and upgrades, ensuring compliance with specifications and exceeding customer expectations. Commission and certify installations to maintain high-quality more »
Employment Type: Permanent
Posted:

Trainee AV Technician

Uxbridge, London, United Kingdom
Encore
once you are placed in a venue, the role involves some unsociable hours, weekend work etc. Come and join the Worlds Largest Event Technology & Service Provider. Our global footprint, combined with the diverse talents of our people around the world, allows us to produce inspiring events from annual corporate … defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview We are looking for 12 Audio-Visual Trainee's who will undertake a 10-week training scheme with assessment points along … Technician. Training will cover 4 main themes: Audio setup and operation, Video and projection system set up and operation, Lighting set up and operation Customer Service training After the intensive training is completed, you will be placed at one of our central London locations where you will continue more »
Employment Type: Permanent
Salary: £24,000
Posted:

Senior Legal Counsel - Data Technology

Hillingdon, England, United Kingdom
Cover-More Group
the third largest travel insurance provider in the world. Our vision is to take the lead in the insurance industry with comprehensive products, quality customer service, competitive rates, and the latest technology, enabling all our agents and customers to have the easiest and quickest experience when carrying out … Work with marketing and data analysts to ensure all required tracking is in place and that performance can be consistently reported on Use of customer insights to provide direction for business initiatives Ensure best practice customer initiatives are adopted and applied Provide exceptional customer service to … regulatory obligations and SLA’s Ensure all confidential information is handled in accordance with Group and partner protocols and procedures Ensure high levels of customer relationship management are maintained Rewards and Benefits: Competitive salary Company pension 25 days Annual Leave Performance based incentive Life insurance Private Health Cover Travel more »
Posted:

3rd Line Engineer

City of London, London, United Kingdom
Just IT Recruitment
IT equipment; * Attend daily, and management meetings when required, to provide business updates; * Maintain and review all compliance requirements around Cyber security and GDPR. CUSTOMER SERVICE * Deliver friendly, efficient customer service to all our guests; * Promote a helpful and professional image to guests; * Listen and notice more »
Employment Type: Permanent
Salary: £46000 - £48000/annum
Posted:

PVoc Sales Executive

London, England, United Kingdom
SGS United Kingdom Limited
and commitment. As part of our team, you would be eligible for: Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description We are currently seeking an experienced and dynamic Business Development Manager to join our team. The successful candidate will be responsible for identifying and pursuing new business opportunities, building and … maintaining customer relationships, and driving the growth of the company. Responsibilities: Develop and nurture relationships with customers. Act as the main point of contact between these customers and SGS. Carry out quarterly, half yearly, annual reviews with each customer. Understand and document each customers business needs and goals. Document more »
Posted:

Account Manager (Europe, Italian Speaking)

London Area, United Kingdom
Liv-ex
other stakeholders to better understand the fine wine market and identify profit opportunities. Summary Purpose Contribute to Liv-ex’s business objectives by improving customer relations in Italy, Germany, Switzerland and Eastern Europe, by responding appropriately to customer expectations and improving overall customer relations and retention. The … strong commercial mindset, as well as excellent communication and interpersonal skills. We are looking for hardworking, friendly and entrepreneurial people people who are proactive, service focused and self reliant. This position requires a perfect understanding of the products on offer (after training with our teams), enabling the candidate to … throughout the region for which he/she is responsible to see existing customers and develop commercial relations. Key Tasks & Responsibilities Growing existing European customer accounts to drive growth by understanding the customer's current needs and set-up in order to provide tailored solutions to their requirements more »
Posted:

Product Manager

London Area, United Kingdom
Hybrid / WFH Options
Intelligent People
SaaS Product Manager needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Manager software is used across a range of business sectors to help improve customer service and all-round service management more »
Posted:

Product Owner

London Area, United Kingdom
Hybrid / WFH Options
Intelligent People
SaaS Product Owner needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Owner whose software is used across a range of business sectors to help improve customer service and all-round service more »
Posted:

E-learning Developer

London Area, United Kingdom
Hybrid / WFH Options
Sure Exec Search
and innovate online learning resources Produce media content, including webinars, to enrich learning experiences Contribute to website design and SEO optimisation efforts Uphold superior customer service standards by promptly addressing service issues and inquiries Assist the team with e-learning process training and coaching, including the creation … management abilities Excellent communication skills with keen attention to detail Proven capacity to work independently or collaboratively within a team Skilled in delivering exceptional customer service and engaging with clients effectively more »
Posted:

Onboarding Specialist

Greater London, England, United Kingdom
Hybrid / WFH Options
ABL Recruitment
Job Title: French Customer Onboarding Executive (Logistical, Supplier, E-commerce) Salary: £28,000 -£31,600 (£108.00 - £121.50 Daily Rate PAYE) + Holiday Pay Contract: 4-months (May Extend or convert to permanent) Location: London, Hybrid (3 Days in the office in London - Moorgate) Start: Immediate Our client, a global … tech company is looking for a talented Customer Onboarding Professional for their online retail business. The customer service activities will involve customer on-boarding as well as handling queries and escalations using adequate levels of verbal communication and a polite attitude. In addition, the Customer … follow SOPs, provide support to shipping personnel and help shipping staff solve logistical errors by establishing communication between internal stakeholders. Responsibilities include: as a customer onboarding and support SME. Follow SOPs to support customers set up their shipping accounts and start shipping with their shipping platform as fast as more »
Posted:

IT Support Specialist

London Area, United Kingdom
Avenue Code
an experienced IT Support Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service at our offices by resolving all technical issues. You will be a key member of the IT Support team and ensure the best possible … user experience is being provided in every single interaction. You will provide exceptional customer service in your interactions through tickets, email, and Slack pings. You will be able to multitask and troubleshoot multiple user issues simultaneously and own ongoing small to medium-project work. The expectation for this … position is that you will apply deep troubleshooting skills and analysis, setting the bar for providing capabilities to facilitate exceptional customer interactions through tickets, systems, AV, and other mediums of engagement. Outcomes: ● You will support our core platforms - user support, ticketing, procurement, and provisioning. ● You will take ownership of more »
Posted:

Energy Centre Engineer / Commercial Gas Engineer

London
BluetownOnline Ltd
affected sites. The Person: The ideal candidate will be well presented, wearing company uniform at all times, organised and polite. This is a client & customer facing role, with excellent communication and customer service skills. You will also be required to actively take part in the callout/… BS 7671 that allows you to work safely on single or 3-phase electrics. Willingness to study for relevant Industry qualifications is essential. Good customer service skills. Hot Water Systems or valid unvented hot water certification. The Package Competitive salary (depending upon experience) + out of hours reactive … calls The working week will be 37 hours. Company van Company Pension Scheme Sickness insurance Death in Service 24 Days not including bank holidays. After successful completion of probation: CPD opportunities Private Health Insurance Third party Mortgage advice Notice to Agency and Search Firm Representatives: Elevate Everywhere is not more »
Employment Type: Permanent
Posted:

Publishing Associate XML | Systems Data Analyst

Greater London, England, United Kingdom
IFRS Foundation
standards consolidation, and publishing best-practice. Suggest and implement improvements to the current use of Production-related systems, oXygen and AEM. Business analysis and customer value creation content, its structure and how it interacts with IFRS Foundation technology/products. problems and formulate solutions leading to content and output … improvements. improve operational efficiency and enhance customer value of existing products. the creation of relevant documentation to aid current and future team members. to the development of new digital products, influencing and executing content and operations strategy and improving the customer value offered by the Foundation. for and … oversee the implementation of any new technology and systems connected to or interacting with content management operations. Customer service Support Technical Staff in all aspects of their work of developing Standards. Support the IFRS Foundation’s operational staff in all aspects of their work of disseminating Standards globally more »
Posted:

Fire and Security Service Engineer

London Area, United Kingdom
Hybrid / WFH Options
Complete Security Recruitment
Fire & Security Role: Are you a Fire and Security Service Engineer with excellent technical knowledge of security systems? Paying up to £38 What can you expect as an employee: Paid door to door travel for Engineers. Wellness & Employee Assistance Programme (EAP) Perkbox access to a huge range of free … Work Life Balance Access To Mental Health Care Support Salary Sacrifice Pension Scheme Childcare Voucher Scheme Max 3 Year Old Company Vehicle Death in service The ideal candidate would have: Must have a high level of experience of our industry Excellent technical knowledge of security systems Have a systematic … jobs and full use of PDA device. Have a polite but assertive telephone manor Good knowledge of London and the home counties postcodes Good customer service skills ability to motivate staff & colleagues and lead by example The ability to think laterally and "out of the box" Prompt and more »
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Senior Microsoft Dynamics Architect - Financial Services

London, United Kingdom
Capco
Solution Architects with a deep knowledge of Microsoft Dynamics, to help our clients solve a range of complex problems. We help clients design exceptional customer experiences and products, we also help them look hard at getting the best out of new technology and integrating it into their existing organisations. … architecture of solutions through necessary design authorities and business change forums Demonstrate a deep understanding of, and background in, Microsoft technology stack including D365 Customer Service, Power Platform, AI builder, prompt builder and associated Azure services across applications, data, infrastructure and security domains Have a deep understanding of … D365 Customer service module with demonstrable background in case management, SLA management, routing and contact management Have a proven ability to design integration architecture required to interface with foundational components such as Active Directory, Exchange and other enterprise platforms Demonstrate a deep knowledge of the Dynamics/Power more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Engineer (Switchgear)

London, England, United Kingdom
Rise Technical Recruitment Limited
a specialist industry leader and be part of a professional and cohesive support team, where you will be supporting, advising and offering a brilliant service to customers and clients. This growing business are specialists within the electrical circuit industry and supply parts for electrical equipment to be used in … benefits including excellent product training in order to get you up to speed. This role would suit someone with experience working within sales or customer service, who is comfortable with being on the phone talking to customers about technical aspects. The ideal candidate will also have an engineering … Friday *Excellent company benefits, including product training, profit related bonus and opportunities for progression The Person: *Basic understanding of engineering principles *Technical Sales/Customer Service/Sales/Account Management/Customer Support related roles all encouraged to apply *Comfortable and experienced in speaking with customers more »
Posted:

German Speaking Customer Advisor £24,960 - £28,360 London Hybrid

East London, London, United Kingdom
Hybrid / WFH Options
SOUTH WEST RECRUITMENT
We are recruiting for a permanent Customer Service Advisor to speak both German and English. *Remote for London or Ringwood * Main Purpose of role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English … to German and German to English. To deliver customer service/excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web … German Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £29,286 per annum + bonus Location: *Hybrid for London office* Hours more »
Employment Type: Permanent
Salary: £28,000
Posted:

Digital CRM Consultant

London, United Kingdom
Infoplus Technologies UK Ltd
Position Summary: 4 to 8 years of experience with configuration and customization of Microsoft Dynamics 365 CRM (Customer Service) as developer. Design solutions on Dynamics 365, SharePoint Online and Power Platform. Develop applications using Power Platform Dataverse tables. Implement business processes in Power Automate Flows. Experience in developing … PlugIns, Business Process Flows, Business Rules, Form/View Customization in Microsoft Dynamics 365 Customer Service online environment with plugins and custom workflows. Experience in designing security model and related out of the box configurations on Microsoft Dynamics 365 online environment. Experience in C#, .Net, Javascript, MS SQL … MS CRM SDK MSD developer kit. Implement application integration using Azure services such as Azure Service Bus, Azure logic Apps, Azure functions etc. Experience in MS CRM 3rd party integration using Middleware tools such as Kingsway Soft, Scribe REST API, ODATA, and SSIS Packages. Implement Continuous Integration and Continuous more »
Employment Type: Permanent
Salary: GBP 70,000 Annual
Posted:

Senior admin

London, United Kingdom
Boileau Road Surgery
a good working knowledge of NHS focused software, SystmOne. You will be dealing with patients and staff, as well as outside agencies, accessing the service both on the telephone and face to face at times, therefore you will need to have good communication skills. Main duties of the job … help with reports Able to do Community referrals & Hospital referrals (eRS referral) Dealing with New patient registrations Inviting patients for their regular check up Customer service Telephone manners Able to deal with outside companies, i.e IT help desk, stock ordering etc Assist management team Assist with clerical duties … a good working knowledge of NHS focused software, SystmOne. You will be dealing with patients and staff, as well as outside agencies, accessing the service both on the telephone and face to face at times, therefore you will need to have good communication skills. Main duties of the job more »
Employment Type: Permanent
Salary: Negotiable
Posted:

Front of House Receptionist

London
Rise Technical Recruitment Ltd
+ Excellent Pension + Private Healthcare + Life Insurance + Health Screenings + Car Scheme + Employee Discounts Are you an organised, professional and customer facing receptionist looking to join a incredibly exciting and lovely company to work for? Do you want to showcase your people, organisational and communication … a brilliant company with opportunity to continuously grow and develop your own career. In this role you will be responsible for providing first class customer service for anyone that enters the office, coordinating day-to-day workplace activities and be proactive in conducting site inductions, workplace assessments, first … aid and general office management duties. The ideal candidate will be a customer facing, enthusiastic and positive person with previous front of house receptionist/office experience and a current or working towards IWFM Membership. You will also require a IOSH certificate or have health and safety experience and more »
Employment Type: Permanent
Salary: £30,000 - £35,000
Posted:

Field Service Engineer - London, UK

Central London, London, United Kingdom
Hologic Europe
global presence, as well as a pipeline that responds to the unmet health and wellness needs of women, families and communities. Job description: Field Service Engineer - London, UK Our field service engineers are instrumental in providing first class customer experience when repairing and maintaining our products on … customer sites. We're thrilled to be looking for a Field Service Engineer to join our team covering primarily our Breast and Skeletal Health medical imaging equipment mainly across London. We're looking for people who have engineering experience (electrical/mechanical) ideally from within a medical device … required and occasional international journeys to support our customers and who love troubleshooting and finding solutions. The role will provide a high level of service to customers on the installation, repair, service, maintenance, or enhancement of hardware and/or software products. KEY RESPONSIBILITIES Provide emergency service more »
Employment Type: Permanent
Posted:

Senior Product Manager

London Area, United Kingdom
Recruited
Senior Product Manager - Customer Experience What's the opportunity? 🚀 Are you ready to be at the forefront of revolutionising the Customer Service category? The landscape is evolving rapidly, driven by advancements in Messaging, Automation, and AI. Our client, a leading player in this transformation, is seeking a … Senior Product Manager to join their team and help shape the future of customer experiences. Their website serves as the cornerstone of their strategy, acting as the primary channel for users to engage with their brand and discover their solutions. With a fundamental redesign underway, they are looking for … Access to top-of-the-line equipment to excel in your role. If you're passionate about driving innovation and shaping the future of customer service, we'd love to hear from you more »
Posted:
Customer Service
London
10th Percentile
£26,250
25th Percentile
£31,250
Median
£42,500
75th Percentile
£65,000
90th Percentile
£83,750