Senior Product Manager - Customer Experience What's the opportunity? 🚀 Are you ready to be at the forefront of revolutionising the CustomerService category? The landscape is evolving rapidly, driven by advancements in Messaging, Automation, and AI. Our client, a leading player in this transformation, is seeking a … Senior Product Manager to join their team and help shape the future of customer experiences. Their website serves as the cornerstone of their strategy, acting as the primary channel for users to engage with their brand and discover their solutions. With a fundamental redesign underway, they are looking for … Access to top-of-the-line equipment to excel in your role. If you're passionate about driving innovation and shaping the future of customerservice, we'd love to hear from you more »
University College London Hospitals NHS Foundation Trust
services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by … an administrative environment. Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act. Desirable NVQ Level 4 in Business Administration, CustomerService, Healthcare Support Services or equivalent qualification. Experience Essential Experience of working in a busy office environment. Experience of responding to queries in … good records and understand the importance of following agreed administrative procedures. Excellent organisational skills and attention to detail Excellent time keeping Communication Essential Excellent customerservice and interpersonal skills. Good written and verbal skills. Excellent attitude and behaviour with the ability to live the trust values. Disclosure and more »
London, England, United Kingdom Hybrid / WFH Options
Builder.ai
Builder.ai is looking for a Customer Product Owner - "Productologist" to join our Delivery team in London in a full time role working in a hybrid capacity with 3 days spent in the office. About Builder.ai We're on a mission to make app building so easy everyone can do … bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild About the Role Productologists at Builder.ai play a key role turning our customer's dream and vision into a software reality. As part of the Delivery Team, Productologists work as the customer product owner in educating … guiding and advising on the use of our reusable code Blocks to develop the customer's app whilst providing excellent customerservice across the roadmap. Productologists work closely with our Ninjas (software delivery managers) and Senseis (technical architects) throughout the software development lifecycle to deliver what the more »
sea or courier - import) of pharma product & other goods required within the medical industry. Supporting and coordinating the movement of goods in accordance with customer SOPs, temperature requirements and UK GDP regulations surrounding the transport and handling of pharmaceuticals. Adhere to Customs Compliance procedures and documentation. Adhere to the … on shipment planning and coordination. Maintain mandatory milestones and remarks through CargoWise (internal system). Use CargoWise to create, manage and maintain shipments. Manage customer complaints and concerns. Support the management of Key Performance Indicators Complete all statutory and mandatory training. Any other duties as required. Skills and Experience … Industry (knowledge in pharma related movements preferred). Experience of HMRC procedures (knowledge of CDS). Proven Imports experience with a good knowledge of CustomerService, processes and systems. A proven ability to identify and meet customerservice needs in a professional and friendly manner. Inter more »
sea or courier - import) of pharma product & other goods required within the medical industry. • Supporting and coordinating the movement of goods in accordance with customer SOPs, temperature requirements and UK GDP regulations surrounding the transport and handling of pharmaceuticals. • Adhere to Customs Compliance procedures and documentation. • Adhere to the … on shipment planning and coordination. • Maintain mandatory milestones and remarks through CargoWise (internal system). • Use CargoWise to create, manage and maintain shipments. • Manage customer complaints and concerns. • Support the management of Key Performance Indicators • Complete all statutory and mandatory training. • Any other duties as required. Skills and Experience … Industry (knowledge in pharma related movements preferred). • Experience of HMRC procedures (knowledge of CDS). • Proven Imports experience with a good knowledge of CustomerService, processes and systems. • A proven ability to identify and meet customerservice needs in a professional and friendly manner. • Inter more »
is an exciting opportunity for an experienced school Receptionist/Business Administrator to work closely with the School Business Manager supporting in adhoc administration, customerservice and reception duties, as well as data management and financial administration. Receptionist/Business Administration Job Summary: 1 year FTC Term time … Receptionist/Business Administration Requirements: Similar experience working in schools/public sector long term Interest in SEND Excellent written and verbal communication skills Customerservice experience A high level competency with Microsoft Office applications is also required (Excel, Word, PowerPoint etc). Good with numbers/experience more »
of a team and on own initiative Ability to work under pressure and to prioritise own workload Ability to maintain confidentiality Good interpersonal and customerservice skills Good written presentation skills Ability to communicate effectively with a wide range of stakeholders Communication Skills Essential Good interpersonal and customerservice skills Good written presentation skills Ability to communicate effectively with a wide range of stakeholders Qualifications Desirable GP Assistant Certificate qualification from an accredited provider Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such … it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Greenwich Health Ltd Address 25 John Wilson Street London SE18 6PZ Employer's website https:/ more »
to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technical support to the Company's rapidly growing global customer base. The Technical Support Engineer is a natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth … to programming and documentation projects, as required. This is a great position for someone early in their Development career: you have some experience in customerservice and enjoy resolving people's problems. Main responsibilities and qualifications: Extremely strong communication and follow-up skills. You can speak both engineer … organization skills and ability to plan ahead. Must be a creative problem solver; able to think outside the box when challenging support issues appear. Customer focused mentality required; you love helping other people and see how they make great use of our products. Awareness of API, iOS SDK, JS more »
for new talented team members who share our values and ambitions. Within your #OneTeam We are looking for a Technical Account Manager for our Customer Services department which provides advice, listens and offers solutions to our customers. Our customerservice teams are essential to ensure a service that meets our quality requirements. The Customer Success entity at OVHcloud is a team of professionals and experts that plays a crucial and central role in supporting our large account customers in the adoption and use of our solutions. As a Technical Account Manager, you will be required … to put your relational and technical skills into practice to help bring customer success: support in getting started with our tools and services, development of operational activity, governance, technical advice on OVHcloud services, and feedback on future needs. Working closely with Customer Success Managers and sales team, the more »
Experience with configuration and customization of Microsoft Dynamics 365 CRM ( CustomerService) as developer. Design solutions on Dynamics 365, SharePoint Online and Power Platform. Develop applications using Power Platform Dataverse tables. Implement business processes in Power Automate Flows. Experience in developing PlugIns, Business Process Flows, Business Rules, Form …/View Customization in Microsoft Dynamics 365 CustomerService online environment with plugins and custom workflows. Experience in designing security model and related out of the box configurations on Microsoft Dynamics 365 online environment. Experience in C#, .Net, Javascript, MS SQL, MS CRM SDK MSD developer kit. Implement … application integration using Azure services such as Azure Service Bus, Azure logic Apps, Azure functions etc. Experience in MS CRM 3rd party integration using middleware tools such as Kingsway Soft, Scribe REST API, ODATA, and SSIS Packages. Implement Continuous Integration and Continuous Deployment using Azure DevOps. Ensure compliance with more »
Feltham, London, United Kingdom Hybrid / WFH Options
French Selection UK
manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customerservice The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media - Resolve … any issues from customers within a dedicated time frame - Run tests following customer issues recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend … The Candidate: - Fluent in German (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial - Excellent communication skills - Customerservice focused - Confident, proactive & dynamic - Computer literate (excel, outlook, CRM system) French Selection, is a leading UK-based consultancy specialising in the recruitment more »
Yearly appraisals with interim training reviews providing internal and external courses. Free use of company Holiday Lodge 1 week per year after 2 years' service Company Pension Callout Bonus and Incentives Key Responsibilities: Conducting routine inspections of plumbing systems Identifying and troubleshooting plumbing issues in a timely manner Performing … to address multifaceted issues Responding promptly to plumbing emergencies and providing effective solutions Keeping accurate records of work performed and materials used Providing excellent customerservice to customers Desired Skillset and Characteristics: Proven experience as a plumber, with commercial plumbing experience Valid plumbing certifications Thorough knowledge of plumbing … systems and components Strong problem-solving and decision-making skills Excellent communication and customerservice skills Physical fitness and the ability to work in various conditions Valid driver's license, CSCS - Skills card City & Guilds level 2 Plumbing, NVQ Level 3 Plumbing Not essential - Gas qualifications Please click more »
Centres, Commercial, Residential, and more. Develop opportunities and contribute to the growth of our Data Centre offering. Ensure high standards of technical delivery and customerservice excellence. Manage complex projects efficiently and proactively. Build and nurture long-term client relationships. Prioritize workloads and meet project deadlines effectively. Collaborate … teams to deliver outstanding results. Person Specification: We're looking for candidates who demonstrate a positive and proactive approach, committed to delivering excellence in customerservice and commercial results. Key qualifications and attributes include: Degree qualified in Quantity Surveying or similar technical discipline. Strong technical delivery experience, particularly more »
We serve 12,000 patients across two sites. We are looking for hardworking , committed and enthusiastic individual with good IT knowledge. Previous experience with customerservice is essential along with excellent communication skills. Experience with working in NHS is favorable but not essential. We offer good job security … We serve 12,000 patients across two sites. We are looking for hardworking , committed and enthusiastic individual with good IT knowledge. Previous experience with customerservice is essential along with excellent communication skills. Experience with working in NHS is favorable but not essential. We offer good job security … Qualified to NVQ level 2 in Health and Social Care Desirable Experience in GP practice would be advantage but not essential Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »