ITSupport OfficerAre you looking for your next challenge in the world of IT? Buro Happold has an exciting opportunity for an ITSupport Officer to join the team on a full-time permanent basis. The role will be based in our London office and … PermanentGrade Standard, AdministrationArea of Expertise Business ServicesRegion UKOffice/Project Location London Ref No 8334 The successful candidate will be expected to complete defined IT maintenance and support tasks as directed by the IT Leadership team, through the IT Service Desk, and in support of … the ITSupport Leader based in London.Occasional travel to other remote UK offices may be required.Success in this role will involve an individual focused on providing exceptional customer service to our colleagues around the UK. The individual will be naturally curious and enjoy solving a wide range of more »
We are looking for an experienced 2 nd to 3 rd line ITsupport technician to be based in the City of London. The starting base salary is £35,000-40,000, depending on experience and Microsoft certifications. To be considered for this position, you must be a … via telephone, email, and desk-side; troubleshooting and problem analysis; proactive maintenance to systems and Cloud services; taking escalation calls from 1 st line support; managing helpdesk queues; contributing to deployment projects such as Cloud service builds and office moves. Musts are in-depth experience of Windows 10/ more »
Croydon, Surrey, South East, United Kingdom Hybrid / WFH Options
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the knowledge base and internal documentation of solutions to frequently encountered problems. The ideal candidate will be someone who has a keen interest in ITsupport, who is enthusiastic and willing to learn. The role requires problem-solving skills, a hands-on approach and a can-do attitude. more »
Junior ITSupport Engineer £32,000 - £35,000 per annum Full time – Central London – Office based 5 days per week Is this the Junior ITSupport Engineer role for you? Crone Corkill are partnering with a longstanding, global client who are well recognised within their industry … as they look to onboard a Junior ITSupport Engineer. Working as part of a small team, your key focus will be on Desktop Support for London based end users, whilst collaborating with senior members of the team & vendors. You’ll be the main point of contact … for Desktop Support related issues, escalating where appropriate. They’re on the Microsoft E3 license, so experience using the tools within is very advantageous. What will you do as a Junior ITSupport Engineer? Support users in the office, over the phone and virtually Solve problems more »
An interesting new opportunity has arisen at a leading law firm for an ITsupport Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd … line support calls and to assist with resolving higher level calls. Main Responsibilities: Logging, managing and closing tickets. Setting up technical resources in meeting rooms. Imaging laptops. Assisting with the printer system. Maintaining mobile devices and laptops. Resolving 1st and 2nd line support queries. Taking responsibility for the … solutions. Managing user configuration within various systems. Creating and maintaining service desk documentation. Carrying out basic network infrastructure. Liaising with vendors in relation to IT or telecoms supplies. Carrying out inductions for new starters. Main experience and skills required: ITsupport within a professional services environment. iManage more »
Job Title: ITSupport Engineer Industry: Advertising Job Type: Permanent Salary: £40,000 - £45,000 Location: City of London (Hybrid) Role: Providing 1st and 2nd line support. Collaborate with help desk team to resolve support tickets. To escalate and work with third parties to appropriately resolve issues. … Conduct audits and make recommendations regarding the customer's IT environment. Manage and support Office 365, Google Suite, Slack, Adobe, JAMF, Intune and other services. Maintain data security within the wider business to ensure the company’s data is backed up and stored securely. Provide BAU Support which includes laptop builds, printers and mobile phone support. Resolve technical issues. Assist other support team members. Support in the preparation of technical documents and proposals. Skills At least 4 years’ experience in a similar IT role Excellent verbal and written communication skills. Excellent customer service more »
ERP Systems Administrator/IT Systems & Support Analyst £40,000 Salary - Permanent Role Hammersmith, London - Hybrid - 3 Days on-site & 2 Days remote At Infinite Talent we are currently working alongside a leading retail brand who are currently looking for a motivated IT professional to join their … and become a valuable member of their team. KEY RESPONSIBILITIES: Working closely with Supply Chain Operations and Finance associates to address technical issues and support-related queries. This likely includes troubleshooting of integration issues as they arrive. Regular maintenance and tasks required on their in-house ERP application. This … includes user account management, testing new software releases and fixes to existing systems. Facilitate end-user IT training (primarily ERP) through in-person sessions, with additional virtual sessions to support colleagues based in the US and Hungary. Roll out the implementation of an internal ticketing system, as well more »
Purpose of the Job To provide support and be responsible for the day-to-day running, operation, and installation of IT and audio-visual equipment, support the commercial operations and the gallery-based interactives. Key Role Responsibilities To provide first- and second-line support for my … client's Information Technology and Audio-Visual systems through performance of the job functions detailed below. Supporting all IT hardware, software & telephony, including looking after the incoming support tickets, especially in London but also covering Midlands and Stafford sites as needed. Responsible for setting up new starters' IT profiles, deleting leavers' IT profiles, and making any changes to staff profiles, in a timely manner. Liaising with contractors, especially in relation to the managed printers contract, specifically for maintaining consumables on-site. Managing the IT Department's supply of IT equipment, especially laptops and desktops more »
ITSupport Engineer - Desktop Support Immediate requirements for short term BAU Support Engineers and Project Engineers Must have excellent customer facing skills Must be flexible in approach Usual Windows based skill sets required including networking knowledge Projects range from one to multi site rollouts Rates are more »
Central London, Mount Pleasant, Greater London, United Kingdom Hybrid / WFH Options
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1st Line Cloud Support Engineer focusing on the newest cloud services including Microsoft Modern Desktop and Azure technology. If you want to learn about cutting edge cloud and security applications and support professional services in London and beyond, we want to hear from you! ABOUT YOU: You are … You get a buzz from solving problems in a busy environment, understand the importance of excellent client service and can give simple explanations without IT jargon. You believe the world can be a better place through effective IT and cloud technology. With intelligence and eagerness to learn, you … wide range of cutting-edge technologies including Microsoft Modern Desktop, Intune, Autopilot, Power Platform and Azure. THE ROLE: An exciting opening in our Cloud Support Team with opportunities for real progression. You will provide remote technical support in a talented team, working from home 2 days a week more »
develop their skills to encompass these aspects Meet staff needs to a high standard by assisting the BIM Manager to ensure that appropriate BIM support helpdesk and troubleshooting are maintained Learn to prioritise support requests Work with Archicad Advanced Users and BIM specialists to troubleshoot more complex issues … roll-out of new software and versions, helping to create a smooth transition for project staff Work closely with other BIM specialist staff to support the sharing of knowledge and best practice Work with the Change and Innovation Lead to test new software and its interaction with other systems … and software Training This apprenticeship is delivered as a day release at our campus in Stratford, E15. Level 4 Application Support Lead Behaviour, Skills and Knowledge There is an opportunity to secure a permanent position after successfully completing the apprenticeship. Apprenticeship Standard Applications support lead (level 4) Training more »
Are you an ITSupport Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their ITSupport function. Reporting into … the IT Lead, the ITSupport Analyst will deal with tickets of varying nature from 1st to 2nd line, deskside support to users internally with the odd off-site visit. The ITSupport Analyst should be security minded and have a general appreciation for … means you will be supporting users on both MAC OSx and Windows OS. You’ll need to build and deploy on both platforms. The ITSupport Analyst will be the first POC in the team; you’ll have to prioritise tickets, manage assets and stock levels whilst taking more »
Company and role overview - We are looking for a ITSupport Executive for our financial services client based in London. You will be joining a well-established firm, that offers great team and career opportunities. This newly established position will supervise the outsourced IT partnerships and spearhead … the execution of internal IT initiatives throughout the organisation. It presents an excellent opportunity within a nurturing work atmosphere to assume leadership of the IT function, aiding our expanding staff in managing their IT needs whether they are working remotely or in the office. The role … entails overseeing daily IT operations, providing support for software and hardware, conducting IT inductions, and facilitating home office setups. Primarily stationed at our London and Surrey offices, there is flexibility aligned with our hybrid working approach. The position reports to the Head of IT & Marketing and more »
We have an excellent opportunity for an ITSupport Field Technician to join our client in Chessington, Surrey. My client is extremely keen on having motivated employees keen to progress in their careers and learn new technologies. The ITSupport Field Technician will be based at … my client’s office in Chessington. You will also be required to visit customer’s offices. ITSupport Field Technician - Key Duties: To maintain, update & support various ICT networks Provide support for the servers & associated routines & to provide hardware & software support for workstations Monitor the … of open source software (if needed) Further maintain & develop all parts of clients’ ICT systems The ability to manage small to medium sized projects ITSupport Field Technician - Summary of Requirements Technical Skill Requirements: (not all are essential!) Operational knowledge of ICT hardware & software & the integration of the more »
US Law Firm based in the heart of the City, is looking to hire a new ITSupport Analyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone’s … throw from Liverpool Street and Fenchurch Street This ITSupport Analyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you be working … directly with the Regional IT Manager to oversee and coordinate 1st & 2nd line ITsupport for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and enthusiastic to more »
ITSupport Technician Romford, Essex Salary £28,271 to £30,934 per annum dependant on experience plus great benefits 37.5 hours per week (this will include shift patterns) My client is a well-established, non-profitable organisation based in the Romford, Essex area. They currently have an exciting … opportunity to join them in the position of ITSupport Technician. Reporting to the Digital Services Manager, the role will involve working as a member of the ICT team, providing high standards of desktop support to staff across the entire hospice and retail shops. My client is … seeking a candidate with a passion for ITsupport, highly motivated and forward thinking to work within the existing dynamic team. Key Responsibilities Responsible for 1st line support and participate in the 2nd line day to day activities of the service desk for the hospice. The service more »
excellent career progression and opportunities in inspiring and challenging projects, both locally and internationally. The Opportunity An opportunity has become available within RGB for ITSupport Technician to join our IT Team in the London Office. The role of the IT Technician is to work as … part of a wider team to support the business by providing excellent stakeholder service fulfilling incident and request tickets. This is an exciting time for Robert Bird Group, as we go through continual expansion, and so presents an opportunity for someone looking to further their career within a thriving … engineering consultancy. Duties Serving as the first point of contact for ITsupport within the organisation Installing, configuring and maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting software and hardware issues Repairing and replacing damaged computer and network components Ensuring the security of more »
ContextLunalogic UK is looking for a strong FX Risk Global ITSupport Leader.The successful candidate will lead the team of frontline support personnel in London, Hong Kong, and New York who provide 24-hour service to the FX trading business globally, specifically on all of the front … build trust and relationships with demanding customers around the world are critical for this role.RequirementsThe successful candidate will have experience leading a front-office ITsupport team, either on a regional or global basis. Key skills required are good knowledge of FX trading, order management, and risk management … along with excellent interpersonal and communication skills to motivate and organise the support team and ensure all stakeholders are informed during and after incidents.Candidates will gain an advantage from familiarity with Barracuda order management, Murex or Orchestrade trade management, and Deal Hub integration along with similar vendor products. Familiarity more »
to 90,000Sector: I.T. & CommunicationsJob Type: PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Job DescriptionWe are currently seeking a Senior ITSupport Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions … to keep us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth.Objectives of this RoleLead large IT projects, including the design and deployment of new IT systems and servicesMaintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardwareOwn projects, solutions, and key responsibilities within a larger business initiativeHandle business-critical IT tasks and systems administrationResearch and evaluate emerging technologies, hardware, and softwareTrack and maintain hardware more »
and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an ITSupport Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the … Chief Technology Officer (CTO). Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT issues … site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with more »
Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior ITSupport Analyst – 3/4 days a week on site in London Hands-on Windows desktop support building PCs and fixing operating system/… driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation issues … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktop more »
Job Title: ITSupport Engineer Location : London (Piccadilly) Onsite Salary: Up to £70,000 Total Compensation + company benefits Do you want to work for a global investment management organisation? Are you passionate about technology and providing high level support to clients, ensuring smooth operations within an … infrastructure team? Responsibilities: Offer support to the firm’s employees, addressing their needs promptly and efficiently. Execute basic administrative duties, such as creating and managing accounts within a Microsoft Active Directory environment. Aid investment team members with trading applications, ensuring they have the necessary tools for success. Efficiently manage more »
fields, in an environment where entrepreneurial and solution-oriented thinking is the norm. While this position will see you covering all levels of reactive support over the helpdesk, a forward-thinking approach to proactive implementations, upgrades and automation is encouraged to improve the user experience. You will be working more »
3rd Line Analyst | Support | Engineer | Intune Role: 3rd line Analyst Salary: £40,000-£507,000 Location: Wakefield, London, Leatherhead 3rd Line Analyst is required on a permanent basis to help support with tickets and work on exciting projects. With clients such as Coca Cola, Google and Samsung the more »
ITSupport Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an ITSupport Analyst/1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. ITSupport Analyst/… 1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary ITSupport Analyst/1st/2nd Line Support Analyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support for more »