judgement. Be comfortable working to deadlines in an occasionally pressured environment. Experience in digital transformation roles desired but not essential. Understanding of Change Management (ITIL/Prosci qualification preferred). A passion for Cloud technology and desire to keep up to date with industry products and services more »
detail and ability to enforce organisation standards. Ability to evaluate and recommend AV strategies, policies, and procedures. Relevant certifications in AV technology Project management ITIL Foundation certification more »
in a fast-paced environment and adaptable to continuous change Desirable Experience of Financial Services IT environment Understanding of SS&C products and services ITIL V3 (or above) Foundation EEO Statement/Non-agency Disclosure We encourage applications from people of all backgrounds and particularly welcome applications from under-represented more »
firewall technologies (e.g., Palo Alto Gateways and Cisco Firepower Services). Practical experience of secure wired, wireless, and VPN onboarding. Experience working within the ITIL framework and demonstrating its use and standards within change control, operations, and project delivery. Must have a full UK driver’s license. Desirable: Cisco CCNA more »
required 2+ years within a Service/Change Configuration role within Financial Services sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current more »
setting up and troubleshooting video meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Understanding/Awareness of ITIL support framework The role is primarily office-based with plenty of face to face interaction with staff at all levels. There are occasional visits to more »
Hammersmith, England, United Kingdom Hybrid / WFH Options
La Fosse
admin team. Ideally as support analyst 1st and 2nd Line IT support experience, ideally helping users both face to face and remotely. Experience with ITIL or Microsoft Operations Framework (MOF) processes.. Has a working knowledge of Microsoft Active Directory, Microsoft Exchange Server 2016, Office 365 for creating and editing user more »
identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused more »
actively work through the prioritised incident backlog together with end client. - Working collaboratively with end client using DevOps and Agile methodologies whilst guided by ITIL principles to deliver, run, and maintain the live services. - Responding to incidents as per client Incident Management processes. - Management of the services using standard service more »
as well as managing projects. Strong understanding of IT operations, infrastructure, and security best practices within the hospitality industry is highly desirable. Familiarity with ITIL or other IT service management frameworks is beneficial. What you'll get in return Holidays 28 (inc. of bank holidays) pro-rota increasing with length more »
business units. EXPERIENCE REQUIRED Bachelor’s degree in informationtechnology, Computer Science, or a related field. A Master's degree or relevant certifications (e.g., ITIL, CISSP) is preferred. Proven experience in a senior IT leadership role, preferably within the financial services or brokerage industry. Strong knowledge of IT infrastructure, software more »
Greater London, England, United Kingdom Hybrid / WFH Options
itemit
or a similar role. Strong knowledge of IT infrastructure, systems, and applications. Experience with network administration and IT security. Proficiency in project management and ITIL processes. Excellent leadership and team management skills. Strong problem-solving and decision-making abilities. Good communication and interpersonal skills. An interest and proficiency in the more »
Technology, or related field (preferred). Minimum of 5 years of experience in IT service desk management or a related role. Strong understanding of ITIL frameworks and best practices. Proven experience in team management, performance evaluation, and coaching. Excellent communication, interpersonal, and leadership skills. Proficiency in IT service management tools more »
Bidborough House 38-50, Bidborough Street, London, England
UNIVERSITY COLLEGE LONDON
the university’s core IT systems – networking, telephony, and other technologies. Use industry standard tools and techniques to support these activities – Jira, Miro, RemedyForce, ITIL Messaging and Collaboration: Provide second and third-line support and fulfil service requests relevant to UCL’s Office 365 applications and infrastructure. Create and review more »
integration architecture, including modern RESTful API approaches and traditional messaging and web services. Familiarity with infrastructure and security architecture, IT service management frameworks (e.g., ITIL), and IT governance frameworks (e.g., COBIT). Understanding of secure design and development practices and frameworks, preferably ISC2 CSSLP or CISSP certified. Experience and Qualifications more »
deliver solutions across all areas and versions of the MEDITECH solution. in ServiceNow Partner and Service Provider Partner Programs of professional technology certifications including ITIL, Six Sigma, PMI, CHCIO, Epic, and more. of professional clinical certifications including nursing, health informatics, pharmacy, radiology and doctorates CereCore is committed to sustaining a more »
Experience: IT background with a passion for optimizing process performance to deliver business value.Understanding that technology requires effective processes Working knowledge of TOGAF, NIST, ITIL, ISO 27k, GDPR, CIFIUS is essential for this role Knowledge of Cloud technologies or a keen aptitude to learn is required Proven business acumen and more »
London, England, United Kingdom Hybrid / WFH Options
Sportradar
a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL best practices, certification is a plus. Experience working effectively in a highly dynamic and complex environment Strong command of the English language, verbal and written. more »
support or development role. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and more »
London, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
is required Experience of being providing client support (either internal or external) Experience with Nutanix is preferable Experience with hardware installation, racking and stacking. ITIL Training & Certification would be preferable Experience in using Service Management ticketing systems. Good analysis, troubleshooting and fault-finding skills. Good technical aptitude to understand, use more »
Infrastructure solutions through effective Change, Problem and Major Incident management. Essential Skills Required A strong understanding of Incident, Problem and Change management within an ITIL environment A minimum of 5+ years performing at least one of Problem, Change or Incident Management at a senior level Demonstrable experience working with outsourced more »
Minimum 10 years demonstrable networking experience (both project and BAU) Excellent experience delivering IT projects to a high standard to a high performing organisation ITIL version 3/4 qualified SKILLS & ABILITIES: Excellent knowledge of IT Infrastructure. Excellent experience/Knowledge of data centers. Highly Organised Works under own direction more »
and documentation. We are looking for indepth experience in Server Administration, Microsoft, Citirix, Azure Active Directory, Teams, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services more »
coach developers and administrators as required. Serve as a point of escalation on critical and complex incident troubleshooting. Core understanding of Agile Methodology and ITIL based processes. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work more »
dawns with their cutting-edge technology. We are seeking an experienced Project Manager with a structured approach to work, proficient in Agile, Prince2, and ITIL methodologies. You will excel in task and team management, possess strong communication skills for both internal and external stakeholders, and demonstrate adept problem-solving abilities more »