Junior IT Service Management Consultant
Central London, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Eviden Technology Services Limited
to inform service management strategies Assist in the creation of new process documentation and standard operating procedures Support the implementation of ITSM frameworks like ITIL (Information Technology Infrastructure Library) Collaborate with various stakeholders, including clients, internal and external vendors Provide support for service management projects, including planning, execution, and … opportunities for process optimisation and improvement initiatives opportunities for process optimization Required Skills and Experience: Proven Service Management, Service Delivery and Service Transition experience ITIL and Service Management processes and Tooling Ability to prioritise tasks, manage time effectively, and meet deadlines A willingness to learn and progress Commitment to … engagement Articulate and fluency in English Ideal candidate would be SC & NPPV2 cleared or have the capability to obtain these Desirable Skills: Understanding of ITIL principles and processes. ITIL Foundation certification is a plus Familiarity with ITSM tools like ServiceNow, BMC Remedy, or similar platforms. Strong writing more »
Employment Type: Permanent, Work From Home
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