producing and maintaining IT Solution artifacts such as Design Documents, Standards Documents, or IT Architecture Principles is crucial. Previous involvement in designing on-premises PBX call centre migrations or CRM systems is advantageous. We seek individuals with a practical mindset, capable of bridging conceptual designs with practical delivery and scenarios. more »
Basic Active Directory, Group Policy, DHCP, DNS Basic networking Experience (routers, switches & firewalls) Data Backup Technologies Experience with VMware, Hyper-V, VoIP and PBX systems Experience with various Anti-Virus or EDR technologies – deploying and troubleshooting Good understanding and troubleshooting of 3rd party LOB Applications Good knowledge of MSP RMM more »
Microsoft certifications: Azure Solutions Architect Expert, Cybersecurity Architect Expert, Endpoint Administrator Associate, Teams Administrator Associate OR similar Desirable Skills & Knowledge: Experience with on-premises PBX call center migration. Expertise in designing and implementing Customer Service CRM systems (e.g., Dynamics Customer Service and Insights). Why You'll Love Working There more »
technologies in a growing IT environment of an investment bankExperience in market leading telecommunication and collaboration solutions as well as classical/line-based PBX systems (Mitel, Siemens, Avaya, Cisco)Exposure\knowledge of trading communication (IPC) is desirableExperience with Voice Recording solutions\platforms (IMR and VFC)Extensive experience in advanced more »
Design & Deployment Engineer in the Professional Services team. This is an innovative company utilising open source technology, leading the way with hosted telephony, Asterisk PBX, CCaaS solutions & AI. They are winning contracts hand-over-fist and subsequently need another capable CCa... more »
Design & Deployment Engineer in the Professional Services team. This is an innovative company utilising open source technology, leading the way with hosted telephony, Asterisk PBX, CCaaS solutions & AI. They are winning contracts hand-over-fist and subsequently need another capable CCaaS specialist for project work. This is a client facing more »
