101 to 125 of 215 Service Delivery Jobs in London

leading financial services organisation based in London are looking to hire an IT Change & Configuration Analyst on a permanent basis. This is join a Service Delivery team who are responsible for the implementation of new services into their IT environments and maintain their CMD. Key Responsibilities Lead in … maintenance of a comprehensive configuration management database (CMDB)by updating and verifying configuration data. Identify and engage with customers and other stakeholders to collate service information. Participate in regular audits to ensure the accuracy and completeness of configuration information. Skills/Experience required 2+ years within a Service … Change Configuration role within Financial Services sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current infrastructure technologies such as networking, servers more »

offices spans 10 countries worldwide and our global team support clients in every geography across a wide range of sectors. One of our main service delivery differentiators is the quality of the people that we recruit within our organisation, with a focus on hiring experienced recruiters, a majority … documentation to aid internal users in understanding the technologies that they will need to employ to fulfil their roles Ensure the agreed and communicated service standards are adhered to Ensure adherence to all policies and processes defined within the IT Team and the wider business Carry out any other more »

large and varied workload and demonstrate high levels of self-organisation. In-Depth knowledge of escalation procedures, Incident Management and other disciplines related to Service Delivery Excellent interpersonal skills, able to effectively communicate with and influence both internal and external stakeholders, up to and including C-Suite. Snippet more »

a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities … implementing in a cloud environment and understanding the impacts of implementing and operating on the cloud versus on premise. • Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery method. • Experience of managing a team of 10+ colleagues, including client and third parties. • Experience more »

success and consistency. Balance this by supporting process improvements that help streamline and allow for better focus on sales or clients. Provide input into service line products, product pricing methodology, and future trends or tactics that should be reviewed internally. Participate in monthly pipeline calls to ensure team alignment … to challenges, needs and requirements identifying root causes, providing effective solutions in a timely manner to ensure that traction, progress, and confidence is maintained Service Excellence - dedicated to meeting, enhancing and at time exceeding clients expectations, ensuring excellence in service delivery are achieved through the right solution … well as team and personal goals. Utilisation process and tools to drive improved sales. Coordinate solutions resources across geographies to ensure quality of proposed service offering Accountable Leader through the solution process, coordinating, providing insight and partnering with service line subject matter experts to ensure the latest and more »

high-impact situations. Your expertise will drive measurable improvements in corporate performance, cost reductions, revenue growth, and profitability across diverse industries. Key Responsibilities: • Client Delivery: Structure and lead client engagements, delivering significant savings and meeting/exceeding client expectations. • Cloud Strategy Implementation: Develop and execute cloud strategies for private …/public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT service delivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and more »

potential. We additionally provide extensive commercial services which include Dilapidations, Lease Advice and Pre-acquisition surveys. We pride ourselves on the quality of our service to our clients and enjoy long term relationships them. We are a sector focused business actively operating and investing in Commercial, Residential, Education, Sports … legal and financial matters that arise during the project. Overview Of Role The newly appointed Associate/Senior Associate will be responsible for the delivery and growth of all School and Academy works within the South East Region, which will be delivered from the London Office. This person will … lead, manage and deliver the agreed annual and medium-term business plan for the service offerings associated to the strategic growth of the national team. Services will include building surveying, project management, mechanical and electrical consultancy, sustainability consultancy, health and safety and contract administration duties. Business development will be more »

relationships with various teams across the business to ensure the management and optimisation of the CMDB with the aim of improving the overall IT service management capabilities. To thrive in this role you will need to possess excellent communication skills with the ability to work in a team and … documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company’s IT infrastructure, services … assets. ITIL 3 or 4 Foundation Knowledge of inventory systems (i.e. Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with Configuration Management processes and systems or ITIL processes. Experience working in a regulated environment and knowledge more »

technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project … lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective … communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement more »

technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project … lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective … communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement more »

and refine the strategy for public cloud offerings, focusing on scalability, cost-efficiency, and accessibility. Leverage the global infrastructure of public clouds to optimize service delivery for high availability and geographical distribution. Collaborate with technical teams to ensure seamless integration of public cloud solutions. Private Cloud Leadership: Lead … metrics to identify opportunities for optimizing hybrid cloud environments. Microsoft Cloud Solution Provider Programme Enhancement: Expand the Microsoft Cloud Solution Provider Programme within our service offerings, providing comprehensive solutions for clients. Collaborate with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with more »

Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the … technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are more »

who is not a developer but is highly comfortable working with technology. The holder will have an opportunity to make a real contribution to delivery and operational efficiency at Regent College London. Specific duties and responsibilities the day-to-day operations of the Student Information System, ensuring it meets … on system improvement and integration projects. EDUCATION & PROFESSIONAL QUALIFICATIONS Essential: Educated to degree level or equivalent experience. Desirable: Relevant professional certifications in areas of service delivery, change management, project management. more »

are shaping tomorrow. Our vision is to continuously develop new skills and solutions, opening doors to fresh opportunities. This means committing to the highest service and quality levels, embracing continuous improvement, and fostering courage and boldness within our team. For over 25 years, our operations have spanned across five … delivery centres in India and Morocco, serving more than 35 AXA entities. Our 3,800+ strong workforce is the heartbeat of our organisation, moving forward in a culture of trust, empowerment, and care. Driven by our values, we are a cohesive global team, quick to adapt to market dynamics … ability to generate revenue. Instrumental in both developing the right expertise for strategic programs and harnessing in-house talent, they are entrusted with profound service delivery responsibilities. This executive role mandates a deep fusion of technical, functional, and leadership expertise, leading a high-performing team of internal consultants more »

You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting the Service Delivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. more »

role with a real opportunity for learning the sort of challenge you're seeking? Do you strive to give 100% when it comes to service delivery and customer experience? Then look no further...! The role A growing Mac specialist MSP are looking for a 2nd Line Support Technician … sector and will be fully on-site in their state of the art Central London offices. The role is split between working on escalated service desk tickets, walk-up requests (think tech bar), device builds and processing joiners & leavers. This role is ideal for someone with a few years more »

of innovation and continuous improvement. - Project Management: - Plan, initiate, and manage IT projects, coordinating efforts across team members and third-party contractors. - Ensure project delivery according to plan. Stakeholder Management: - Develop and maintain relationships with stakeholders across different levels and regions. - Understand and manage stakeholder expectations, providing regular updates … processes. Resource Coordination: - Efficiently allocate and manage resources to complete projects within timelines and budgets. - Transformation Leadership: - Drive initiatives to streamline operations and enhance service delivery across the international spectrum of Site Services. Problem Management: - Address and resolve complex issues affecting project operations, effectiveness, and efficiency. - Reporting and more »

activities related to Clinical Innovation. This role is designed to develop future medical leaders, providing insight, experience & opportunity in the field of clinical & health service innovation. The post holder will support the Director of Innovation & Strategic Partnerships on driving a progressive innovation agenda. They will actively contribute to strategic … thinking, partnership creation and development & innovation projects working across clinical service, academia, life science & private sector. This is an excellent opportunity for aspiring leaders to gain experience at organizational & executive level of political, economic and factors driving healthcare & make links with national organisations across sectors. The post holder will … people of different backgrounds and sectors Main duties of the job The post holder's time will be spent in leadership, clinical and health service innovation, and partnership working. The main focus will be initiatives that drive towards the overall strategic innovation goals of the trust. There will be more »

Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close more »

are deployed within the risk framework by establishing adequate controls. Liaise with Operations colleagues to elicit requirements for change, and represent and negotiate with delivery teams. Influence strategic direction and planned programs to ensure process efficiencies are realized. Establish strong working relationships with technical delivery teams to accommodate … to work well under pressure Self-confidence and decisiveness Ability to influence and negotiate autonomously Proactive in challenging issues/blockers Passionate about quality service delivery and improvement Ability to build excellent relationships with customers and gain their trust Good oral and written communication skills Effective time management more »

our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »

Job summary The post-holder will primarily offer liaison to the Acute Wards in Enfield relating directly to the service users with a diagnosis of Personality Disorder who are being considered for admission or already an inpatient . This will include attending ward rounds and team meetings to offer … The role aims to use experience and clinical knowledge to increase the capacity of the teams delivering care to meet the needs of this service user group as well as enhance the experience of the service users in the least restrictive environment possible. Therefore, understanding risk and a … from the ward and the Community Teams to take up the outcomes and recommendations of these. The post holder will lead on ensuring that service delivery focuses on the quality agenda and that dignity, privacy and respect is afforded at all times to service users. They will more »

cutting-edge machine learning (ML) and large language model (LLM) solutions. These solutions will leverage structured and unstructured data to automate workflows and revolutionize service delivery. The role aims to transform the company into a technology-driven powerhouse by fostering innovation and driving business growth. Key Responsibilities: Develop and … the ability to quickly understand and apply ML solutions to diverse business problems. - Familiarity with agile development methodologies and project management frameworks for successful delivery of ML and AI projects. This role offers an outstanding opportunity to shape the future of a global leader in business process outsourcing, driving … innovation and transforming service delivery through the power of machine learning and artificial intelligence. The successful candidate will have the chance to build a world-class ML and Data Science Center of Excellence from the ground up, leaving a lasting impact on the company's growth and success. more »

Job summary The Scientific Cancer Lead is a core member of the Genomics Unit. The post holder will bring together scientific, laboratory, service development and engagement expertise to help to prepare the NHS to harness the power of genomic technology and science to successfully embed the NHS GMS into … to the Deputy Director, Science and Laboratory in the Genomics Unit. Main duties of the job The Scientific Cancer Lead will deliver an effective service to support senior clinical colleagues, managers and staff across the NHS GMS and will: Work with colleagues in the NHS GLHs GMS Alliance and … as to how best practice might be adopted in the definition of future processes, document those processes as they are agreed and oversee their delivery; Lead the standardisation of genomic result analysis, interpretation and reporting of non-WGS and WGS for solid tumours; About us In April 2023, NHS more »

client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. Role Description We are now looking to employ a Service Engineer to work in the Central … London area. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers, Emergency Lighting, in accordance with the current Standards and Codes of Practice. This role will include more »