1 to 25 of 74 Service Manager Jobs in London

About The Role More exciting opportunities has arisen at Morrison Telecom Services, and we are now looking for a Team Manager with Copper installation experience based in London. MGroup Services Telecom Division operates in the fixed line telecommunications market offering a full life cycle of survey, design, build … services. As the Team Manager you will be responsible coordinating the performance and development of your team whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the business. … work stack as required. Providing site cover for engineer absences and ad-hoc jobs to ensure customer commitments are met. Providing cover for the Service Delivery Managers in terms of annual leave and sickness cover. Ensuring that all engineers are fully trained and accredited for the tasks at hand more »

who is detail-orientated, commercially minded, and experienced Registered Manager to be responsible for the day-to-day running of the service with support from the Company Director and experienced Nominated Individual. This is a multi-faceted cross business role as the post holder will also … provide in Scotland under The Care Inspectorate Scotland. Role overview The Registered Manager for Health Now will have overall responsibility for the service provision and will be actively involved in the day-to-day delivery of the service including leading clinical supervision to a dedicated team … and the monitoring of all service users ensuring we deliver the highest standard of care and support. As a requirement for Scottish suppliers, you will ensure the compliance of all nurses meets CIS standards and manage a team of nurse assessors who will undertake initial assessments ensuring all nurses more »

performance. Actively manage risk associated with Operations in accordance with the firms compliance and risk policies and procedures. Work with our clearers to ensure service levels are maintained. Manage the adherence to the SLA with our back-office supplier and lead the company monthly/quarterly SLA review meetings more »

Job Title: Technical Service Manager Location: City of London Salary: £60,000 -£70,000 We are seeking to recruit a Technical Service Manager to join a dynamic Engineering Service provider in London. As a Technical Service Manager, you will be … key member of a successful team working closely with the customer to ensure tge clients receive the highest level of service. Responsibilities: Manage technical service delivery to clients, ensuring high quality and timely delivery of services Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention Manage … technical resources, including staff and contractors, to ensure that they are effectively utilized Identify and implement service improvement initiatives to enhance service delivery quality and efficiency Monitor and report on service delivery metrics, identifying areas for improvement and taking corrective action as necessary Provide technical guidance and more »

(Chief Engineer) Hours: 0830 -1730 Mon-Fri Salary: Up to £63k Position Concept This key position and challenging role of the Technical Services Manager reports directly to the UK & Ireland Account Manager (Chief Engineer), deputising in Chief Engineer absence, you will be key stakeholder of … the MEP operational delivery within the Critical Facility & Data Centre. The Technical Services Manager will have direct line management responsibility for the Drapers Gardens engineering team and is accountable for the effective people management of this team on the account. As the post holder, you will be expected … systems, contingency procedures and be proactive in coaching other members of your team to ensure capability is consistent within the team. The Technical Services Manager will also be expected to become familiar with all aspects of the administrative and compliance requirements of the contract and Integral/JLL more »

Your new company Our client are a large, multi-national facilities management organisation and they are hiring a Technical Services Manager to join their team on a permanent basis. This role will offer the opportunity to work at a prestigious site in central London. Your new role As … Technical Services Manager, you will provide unparalleled technical leadership and operational excellence within our Facilities Management team at prestigious client locations. This pivotal role is designed for a dynamic, customer-focused individual with a proven track record in building services and mechanical engineering. If you are driven by … efficiency, compliance with statutory maintenance, and adherence to SLAs for both planned and reactive maintenance. Drive team performance, offering hands-on leadership to enhance service delivery, reduce subcontractor dependency, and upskill the team. Engage in strategic client conversations to advocate for engineering excellence and future-proofing estate management. Ensure more »

A confident and career driven Technical Services Manager, is now needed by a growing and successful Fit Out contractor. This role is a hybrid position, and the office is in central London. The Technical Services Manager Role Working within a qualified and award-winning team, the … Technical Services Manager will have the autonomy of Design & Build fit out projects from conception to completion. As the Technical Services Manager, you will be working alongside some of the most well-known companies in their respected fields. The successful Technical Services Manager will … consist of Commercial workspace, ranging from 5,000 sqft, to 25,000 sqft. Contract values will also be between £750K - £5M. The Technical Services Manager Clear evidence of acting as a Technical Services Manager Construction Fit Out knowledge would be a plus Design & Build exposure Team more »

A confident and career driven Senior Technical Services Manager, is now needed by a growing and successful Fit Out contractor. This role is a hybrid position, and the office is in central London. The Senior Technical Services Manager Role Working within a qualified and award-winning … team, the Senior Technical Services Manager will have the autonomy of Design & Build fit out projects from conception to completion. As the Senior Technical Services Manager, you will be working alongside some of the most well-known companies in their respected fields. The successful Senior Technical … Services Manager will review design and drawings, the project programme and support pre contract and delivery teams. The schemes you will be working on, consist of Commercial workspace, ranging from 5,000 sqft, to 25,000 sqft. Contract values will also be between £750K - £5M. The Senior Technical more »

Service Manager - Wealth Management - London, Newcastle or Edinburgh (hybrid working)My client, a leading Wealth Management firm, is looking for a Service Manager to join them on a Permanent basis. The successful candidate will work on all aspects of service management in their … Custody and Settlements function.Role responsibilities and requirements:Established experience of working as a Service Manager in either the Investment, Asset or Wealth Management sectors.Proven experience of working with difficult and complex third party vendor/suppliers.Previous experience of independently managing and resolving service management issues and … incidents.Strong IT or technical service management background.Start date: ASAPSalary: Between 70,000 to 85,000 per year, based off experience (plus benefits) Location: London, Newcastle or Edinburgh (Hybrid Working)If this is of interest, please apply with your latest CV and I will be in touch if your profile more »

Service Manager Dependency and Recovery Service Location: London (SW London Probation/Prison Pathway) Salary: £37,433 - £45,751 per annum This is a role for a highly motivated individual who can lead our SW London and prison through the gate service, in our mission … probation. We are contracted by HMPPS to do so. We deliver services and interventions aimed at helping men with needs in substance misuse. The service is designed to improve engagement into treatment services and bridge the gap between probation and substance misuse services in the community by offering practical … point of contact for all partnership engagement. This is key to enhancing referral pathways and develop joint working agreements to improve outcomes for our service users. You will work a combined pattern of remote working, and travelling across the services you are responsible for. You should expect to spend more »

ABOUT THE ROLE We are hiring a Senior Peripatetic Service Manager (SPSM) who will work across a range of services to support with management and leadership activities, new contract implementation, and delivering on service improvement plans. You will provide direction,, support, and guidance to service managers and teams, working responsively and at pace to provide service manager cover as needed. You will be based across various services as required, so ability and willingness to travel is essential. In person presence is required however you may be able to have some days … pattern: 37.5 hours a week, Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs such as occasional evenings/weekends. You will also take part in our on call service. Benefits, including Non-Contractual Perks more »

Excellent opportunity for Service Delivery Manager to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres … End User Computing, Service Desk, Network Services and Environment Management Services. Key Responsibilities Service Delivery for large Digital Workplace Services account spread across the globe Client facing role in UK and first point of contact for any service delivery issues Responsible for maintaining a healthy relationship with … Cognizant best practices like Zero Operational Error Framework, Floor Management and change management methodology Promote Cognizant Operations maturity model to enable best in class service Ensure sufficient resources/staff are available to deliver required services to client Review automation, transformation plans to ensure they are in line with more »

SS&C GIDS SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing … business in the UK, maintaining relationships with key IT contacts and business leaders to ensure effective communication and delivery of the highest standard of service to our clients. Accountable specifically for service to Digital clients of GIDS including mobilising and leading the right projects to drive improvements to … those clients in terms of service delivery Must have significant client/senior stakeholder management experience in the financial services industry. Must be comfortable working in a highly functionalised global organisation with excellent collaboration skills Must be capable of quickly winning the trust of our clients through proactive and more »

of tax, legal and regulatory specialists focusing on assisting alternative investment fund managers with a range of services across their business, covering the manager, the key people, the funds, investors and investments. Whilst the team is UK based, the nature of the AIF industry means that a large … wider PwC AIF network. Focusing on AIF means a lot of the work we do involves partnership entities. We are looking for a Manager with strong compliance and advisory focused tax experience in both UK Income and Corporate Tax to join the team based in London. You will … You will benefit from a progressive environment where you will be encouraged to develop client relationships, technical and people management skills. As a Manager you will have the opportunity to develop your skills, drive your ambition and work with experienced Partners, Directors and Senior Managers across the team. more »

Technical Services Manager | £85,000 | London | Fit Out/New Build/Refurb | Permanent I am on the hunt for a fully-fledged Technical Services Manager to join an emerging main contractor on the London construction scene. With a distinct focus on high-end, often complex … people with them, of which 100% are still in position and loving life. But enough about them, this is about you. The Technical Services Manager will take a critical role within the business, taking overall responsibility for the successful installation of M&E services from initial sustainability assessments more »

Technical Services Manager Central London £85,000 + package Future Build Recruitment is working with a dynamic and forward-thinking construction company specialising in complex structural and refurbishment projects in Central London. They pride themselves on delivering exceptional results, meticulous attention to detail, and a commitment to excellence … quality and sustainability. As they continue to grow and expand their project portfolio for 2024, they are seeking a talented and experienced Project Manager to join the team. Position Overview Integrate sustainability practices into projects, aligning with the company's commitment to environmentally responsible construction. Collaboration: Work collaboratively more »

homes. We provide market leading broadband speeds, at the best prices with a real focus on customer experience - we are consistently the No1 Internet Service Provider on Trustpilot as rated by customers. And as a result we are growing fast.We are passionate and love working with local communities … the … team within the business.What you’ll be doing:Responsible for receiving outage notifications from NOC, initial triage and then dispatch of FS teams (initially service recovery, and then other) plus desk-based troubleshootingComparison of pattern of failure with schematics to deduce likely fault areas and instructions to field crew … going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 daysBirthday leave, our treat to youKeen cyclist, join our cycle to work schemeFlexible WFH policyEnjoy the perks of Vitality healthYou get more »

repair services across 3000+ sites across England on behalf of a large public-sector organisation. Your new role The role of the Hard Services Manager works with the regional operations management team to deliver a seamless maintenance programme (Planned Preventative Maintenance and reactive), effectively managing priorities and ensuring more »

Lead Service Transition Manager (Inside IR35) Contract Term: 12 Months Contracting Authority: The Home Office Location: Hybrid - Croydon We are looking for candidates with a background in IT Service Management, and experience of successful Service Design and Transition. You will be joining a number of … other Service Design and Transition Managers (SDTMs) working within the Service Architecture Design and Introduction (SADI) Function. SDTMs in SADI will design and transition IT services that: Support business needs. Reuse existing service components. Are proportionate and affordable. Effectively span multiple suppliers, platforms, and support arrangements. As … a Lead Service Transition Manager your main responsibilities will be to: Design and document new services. Ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place. Produce comprehensive service designs, incorporating business requirements, wider standards more »

Delivery/Service Manager – Government, IT Service Management, Stakeholders, Risk, SC Clearance.Our client within the Public Sector requires a Senior Service Manager to join an exciting, fast-paced environment working hard to deliver the organisations commitments for the benefit of the public. As … a Senior Service Manager, you will have a strong background and extensive experience in IT Service Management. You will enjoy working in a fast-paced environment and use your expertise to direct, advise, and support your team to deliver high-quality services. Using your strong knowledge … of Service Management and stakeholder management skills, you will effectively influence change within one of the largest government organisations. You will interface with Service Architecture & Transition, Service Operations & Programme Portfolio colleagues to assure the delivery of the service/s you are accountable for. You will more »

Recruitment Service Delivery Manager London £40,000 - £50,000 Basic Salary + 20% Bonus Excellent Company Benefits Your new company: You'll be joining SThree, the game changing STEM-specialist recruitment partner on a global scale. We understand the urgent demand for cutting-edge skills in today … staffing solution to our clients. Due to recent success we are growing our Project Services & Solutions (PS&S) team and are looking for a Service Delivery Manager (SDM) to support us with our increasing client base. SThree Project Services & Solutions provides flexible delivery options that enable our … budgets and deliver digital transformation portfolios at pace. ** Please Note ** This is not a Project Manager opportunity, nor is it an IT Service Delivery Manager vacancy - We are hiring for a "Recruitment Service Delivery Manager". We need someone who understands the more »

fast-growing company that truly values and is reliant upon our people, culture and our commitment to excellence. An opportunity has arisen for a Service Desk Manager to join the team in our London office, providing unparalleled service excellence to our clients across the UK and … internationally. This role would require you to: Provide day-to-day supervision and leadership to the Service Desk team. This individual will be an escalation point for client support and will be a model for customer service excellence for his or her team. Work alongside the Director of … Operations to drive improvements in the measurement and analysis of service levels and performance to ensure a consistently high and ever evolving quality of service. In conjunction with the Director of Operations, he or she will also lead ongoing staff technical development including training and adoption of systems and more »

Service Delivery/IT Operations Lead – Up to £360 P/D Inside IR35 – London This a 6-month assignment with a highly regarded Asset Management firm based in London. You will be providing IT support and service delivery to lead the BAU service operations functions and … per day. You will also be required in the office 5 days a week. This is a role where you will be leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active more »

We are seeking a dynamic and results-oriented individual to join our Enterprise Security Client as a Service Account Manager. The ideal candidate will be responsible for managing and enhancing client relationships, ensuring the delivery of exceptional service, and driving revenue growth through service contracts and related … Client Relationship Management: Organise and attend monthly or scheduled meetings with Clients and/or their representatives to conduct comprehensive performance reviews of our service delivery. Produce and issue monthly/annual Client reports incorporating key performance indicators (KPIs), engineer performance, relevant issues and concerns, legislative impacts, health and … safety statistics, etc. Team Leadership and Supervision: Manage and supervise the service desk, overseeing performance and technical issues to ensure optimal service delivery. Supervise service engineers' performance and quality, providing regular feedback and addressing any issues with the Operations Manager. Quotation Management: Produce and issue quotations for more »

desk promoting automation and workflow wherever possible. Location: Westminter, London Salary: up to £450 per day (Outside - 6 month contract) Your role as IT Service Desk Manager Knowledge and understanding of best practices for service management. Knowledge of M365 product suite and administration of security, compliance … ability to think critically about systems and to adjust consistently as needed. An ability to balance and plan the short-term actions of the service desk function. Demonstrable experience leading a service desk environment. Experience managing incident response and escalation. Experience creating processes and solutions using ITSM tools more »