are now looking for the next step of your career? This is an exciting opportunity to shape how our clients deliver their projects by maximising best use of Information Management and Digital Technologies. Join a fast-growing team with big opportunities and large scope to develop. We work with clients to shape and influence how they manage their large … to make a big impact on the efficiency of how major projects are planned and delivered while helping our clients achieve their Net Zero vision, through use of Information Management, BIM, and Digital Technologies. You will have a diverse role - you may be in a variety of positions including: strategy development, delivery of the IM function on a major … project, set up and implementation of a CDE and digital technologies, through to change management and training, which could be either client facing or internal. You will be an enthusiastic advocate for the use of Information Management and Digital on major projects across the Infrastructure, Defence, or Energy & Natural Resources sectors. You have a genuine passion to make More ❯
London, England, United Kingdom Hybrid / WFH Options
Capgemini
on a project. In a nutshell, they are accountable and responsible for: delivering against contracts, meeting (or exceeding) client expectations identifying and actioning opportunities for additional business ensuring project management rules are followed on an engagement Hybrid working: The places that you work from day to day will vary according to your role, your needs, andthose of the business … or immigration status, employment history going back 3 continuous years,and unspent criminal record check (known as Disclosure and Barring Service) Your role Ensure 100% compliance of UK Project Management Rules and UK Mandatory Requirements Delivering against the contract: conversant with the contract, managing the contracts and the change control process. Overall responsibility for engagement success and achieving engagement … targets e.g. margin and delivering to agreed timescales. Management of the engagement through its lifecycle: specifically, the project baseline, risks and issues in pre project start-up, start-up, execution and closedown. Management of the monthly financial reporting process including preparation of the monthly engagement status in, attendance at M Reviews, management of client invoicing and supplierMore ❯
Kingston Upon Thames, Surrey, South East, United Kingdom Hybrid / WFH Options
Cra Group Limited
Authority Job Purpose The role of Commercial Lead for Digital & IT is a permanent position focused on shaping and delivering the Digital & IT Strategy for Procurement, Contract, Negotiations, and Suppliermanagement, ensuring adherence to commissioning governance. Key Duties/Accountabilities Lead market engagement across the whole of the sector to develop insights and shape the Councils Digital & IT … Strategy Lead the strategic development and category management of Digital & IT, and any other related services supported by IT, as required, ensuring value for money for Council Services, in line with robust Commissioning Policy and Governance regulations Identify and highlight market opportunities to enable the commissioning cycle to take early and effective advantage of market changes Act as a … subject matter expert on effective and efficient contract management and lead on the development of appropriate management mechanisms, policies and processes for the Digital & IT category Effectively manage strategic contract relationships with service providers that promote development of providers and markets to ensure the council receives best value for money and continuous improvement over the life of contracts More ❯
discovery sessions with clients to understand their procurement workflows and requirements Design and document solution architectures that align with client needs Provide technical consultation on JAGGAER modules including eProcurement, SupplierManagement, and Contract Lifecycle Management Train client teams on system usage and best practices Troubleshoot issues and provide post-implementation support Create technical documentation and user guides … or related field 3+ years of experience in procurement systems implementation or consulting Strong understanding of source-to-pay and procurement processes Experience with enterprise software implementations Excellent project management and communication skills Problem-solving and analytical capabilities Strong documentation and presentation skills Preferred Qualifications JAGGAER certification or direct experience with JAGGAER solutions Experience with other procurement systems (SAP … Ariba, Coupa, etc.) Knowledge of procurement best practices and industry standards Change management experience Technical background in system integration and API implementation Skills And Competencies Deep understanding of procurement and sourcing processes Strong technical aptitude and ability to learn new systems Excellent client relationship management Advanced problem-solving and analytical thinking Clear communication and presentation abilities Team collaboration More ❯
to unite us across multiple platforms, geographies and workstreams. Role Summary : This role encompasses Product Ownership of Commercial property market portals. The scope of the role is multi-dimensional, suppliermanagement, product development and evolution, and system monitoring, evangelism, and advocacy. It requires a blend of experience in identifying and maximising the business value of technical solutions alongside … key internal stakeholders and external suppliers alike and will be accountable for the delivery of strategic objectives whilst steadfastly protecting the interests of the firm. Responsibilities System Ownership, Account Management & Strategic Planning Develop and lead the delivery of our Commercial Product Strategy, monitoring and horizon scanning of current and potential Commercial Data Products: Working across multiple teams to ensure … usage remains compliant within the terms of all license agreements. Management and communication of system issues, potential development, and procurement process efficiencies. Create and maintain regular progress reports for senior stakeholders. Ensure regular touchpoints with users and suppliers, driving clear and consistent communication. Manage key meetings and the actions flowing from those meetings. such as Account manager meetings, User More ❯
works closely with all parts of the business, helping to deliver change and supply stable, secure and reliable technology. KEY RESPONSIBILITIES- IDEAL CANDIDATE Skills: Expert in configuration, development and management of nCino platform Expert in configuration, development and management of Salesforce platform Experience of project delivery within Financial Services Experience of technical project delivery, including waterfall and agile … project methodologies Excellent verbal and written communication skills Collaborate with and instruct 3rd party partners on the delivery of solutions Formal suppliermanagement and governance, including adherence to contract terms Operational day-to-day technical platform management, including use of service ticket systems such as Jira Strong analytical and conceptual thinking capacity, able to investigate issues and More ❯
scope to play an integral role in shaping future direction, there will be opportunity to both hone existing expertise, and develop new skills and experience. Key Tasks: • Client/Supplier management. • Managing agile teams. • Management of supplier contracts (T&M, Firm Price, Agile). • Management of the client budgets. • Tracking progress/manage risks/dependencies. … Planning and running SAFe ceremonies (e.g PI Planning). Required qualifications to be successful in this role • Experience of successfully delivering multiple projects following Project Management/Agile methodologies. • Excellent interpersonal skills and effective stakeholder management.. • Self-starter/Self-organising, with good attention to detail. • Effective communicator. Desired Competencies: • Professional PM/Agile training, e.g. Prince2, SAFe, Scrum More ❯
London, England, United Kingdom Hybrid / WFH Options
First Central Services
data to understand business needs, preferences and behaviours is key. Problem-solving : Ability to quickly identify issues and develop effective solutions is key to maintaining strong working relationships. Relationship management : Building and maintaining strong relationships with stakeholders ensures ongoing support and collaboration. Could you fit the bill? We're big on working flexibly – when you are not travelling to … more - that's good with us too. What’s involved: Manage the day-to-day relationship with Retail Operations outsourced partner. Support the definition and delivery of outsourcing/supplier strategy for Retail Operations. Manage high-level operational goals and objectives and work through how to achieve these across the Retail Operation. Be accountable for delivering the plan to … maximise performance of the outsourced operation. Be the operations expert on outsourcing and work with senior stakeholders to execute plans. Act as the key contact for senior suppliermanagement/escalations, including risk management, governance and engagement. Oversee daily performance, supporting the optimisation of our outsourced partner, driving good customer outcomes. Drive forward our strategic roadmap and More ❯
and must be able to demonstrate capability in the following attributes though these are not all necessarily required for this specific role. Be a team player Have strong stakeholder management skills, with the ability to influence at a senior level to deliver in line with the agreed sourcing strategies and RTP's Sourcing experience - capable of running an RFx … complex sourcing projects Preparation of, or assisting in the preparation, of category plans and driving savings Ability to work independently, prioritize tasks, and adapt to changing business requirement Vendor management, including relationship management, performance management, benchmarking Contract management including negotiating and implementing new contracts, license agreements, sub-contracts with back-to-back client terms, amendments, addendums … Manager for the UK, the key areas of responsibility will be as follows: Negotiate commercial terms and terms and conditions for different types of agreements Post contract award contract management Provide procurement support to client facing team Participate in the category definition and implementation of the category roadmap Attending meetings as required with internal stakeholders, vendors and procurement colleagues More ❯
and must be able to demonstrate capability in the following attributes though these are not all necessarily required for this specific role. Be a team player Have strong stakeholder management skills, with the ability to influence at a senior level to deliver in line with the agreed sourcing strategies and RTP's Sourcing experience - capable of running an RFx … complex sourcing projects Preparation of, or assisting in the preparation, of category plans and driving savings Ability to work independently, prioritize tasks, and adapt to changing business requirement Vendor management, including relationship management, performance management, benchmarking Contract management including negotiating and implementing new contracts, license agreements, sub-contracts with back-to-back client terms, amendments, addendums … Manager for the UK, the key areas of responsibility will be as follows: Negotiate commercial terms and terms and conditions for different types of agreements Post contract award contract management Provide procurement support to client facing team Participate in the category definition and implementation of the category roadmap Attending meetings as required with internal stakeholders, vendors and procurement colleagues More ❯
Main Responsibilities As the Head of IT Service Delivery, you will lead a function of service specialists with responsibility for the UK Bank’s IT Service Management capabilities (incident, problem, change, release and reporting), the IT Service Desk (supporting c. 3800 users) and IT Assurance activity covering the Services & Infrastructure department. You will be joining the bank at a … ITSM tooling for the UK Bank, a new contact center solution for the IT Service Desk, an IT Service Desk enhancement programme and establishing relevant parts of a Service Management Framework for the UK Bank. This is a full-time role based at the London office with a requirement to be part of the out of hours Major Incident … rota (currently 1 in 6 weeks). Other Responsibilities ITIL Process Implementation and Management IT Service Desk Leadership and Team Development Stakeholder Engagement Incident and Problem Management Change, Release and Configuration Management Risk management and Compliance SupplierManagement Group Services Assurance Ideal Candidate Research (by Harvard University) shows that women are particularly likely to More ❯
to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and … investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com Job Description Do you have experience of digital delivery in the Real Estate sector, and are now looking for the next … step of your career? This is an exciting opportunity to shape how our clients deliver their projects by maximising best use of Information Management and Digital Technologies. Join a fast-growing team with big opportunities and large scope to develop. We work with clients to shape and influence how they manage their large-scale projects. This is an opportunity More ❯
be the leading IT services group in the Higher Education (HE) sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation … Graph & REST APIs and integration best practices. Experience with Continuous Integration and Continuous Delivery (CI/CD) pipelines. Good understanding of ITIL processes and practices. Understanding of key service management processes such as incident management, problem management, change management, release management, and service level management. Understanding and practical application of DevOps methodologies, principles, and best … practices and proficiency in various DevOps tools. Good problem-solving skills and attention to detail. Familiarity with user experience design principles. Knowledge of platform governance, release management, and change control. Knowledge of other service management tooling. Ability to work in agile or iterative delivery environments. Understanding of both customer service and suppliermanagement issues. Excellent communication More ❯
world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‐growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They … escalates where project resourcing issues arise Work with the strategic/financial teams to facilitate/support the tender and procurement processes You’ll be someone with: Considerable Project Management experience within the professional services industry or similar with a good understanding of project management disciplines Experience in softer skills, including the political and cultural aspects of project … management Experience in running a diverse portfolio of projects including application development, software configuration and implementation, infrastructure deployment and business change Qualified in an industry recognised project management discipline or accreditation e.g. Prince 2, APMP, PMP, Agile or similar or can demonstrate experience in delivering projects using a structured approach Experience in assisting in tender processes and resultant More ❯
they assist in the maintenance and enhancement of the Company’s Data Governance, Data Protection, Market Data control, IT General Controls, Operational Resilience (including Business Continuity) and Third Party Management methodologies. The role reports to Technology Governance Lead Analyst. There will also be additional opportunities to partner closely with the Head of Technology Governance to perform a range of … different ad-hoc duties and projects. Key Responsibilities Third-Party Management Framework: Vendor relationship management support throughout the lifecycle of third party relationships. Third-Party Management Framework maintenance and support. Perform local administration of the Third Party Risk Management (TPRM) system, used to manage the lifecycle, of third party suppliers and store associated records, ensuring that … with third-party vendors. Collaborate with internal stakeholders to ensure timely issue resolution. Reporting and Documentation: Assist in the preparation and maintenance of documentation relating to the third-party management framework. Assist in providing reports to senior management regarding the status and performance of third-party vendors, on both an ad hoc basis and via the Third Party More ❯
focus on Infrastructure as Code/automation & innovation. IT also includes our global IT Service Desk providing support and self-service to business users across Marex, and our Service Management team that runs core ITSM processes and develops our departmental tooling (Jira). The Communications and Surveillance Platform Manager provides hands on oversight and coordination to support Marex Global … succeed and remain compliant, as well as providing hands on experience in ensuring the high availability of services. The role also encompasses, via the role itself and the line management of regional IT Communications Analysts, supporting and owning the components and contracts that make up our Marex services across our offices, data centres and suppliers, including ensuring Compliance tools … which you have any level of responsibility. •Report any breaches of policy to Compliance and/or your supervisor as required. •Escalate risk events immediately. •Provide input to risk management processes, as required. •A collaborative team player, approachable, self-efficient and influences a positive work environment. •Demonstrates curiosity. •Resilient in a challenging, fast-paced environment •Excels at building relationships More ❯
including indirect reports). Prepare and deliver training to finance and the wider organisation to increase commercial and financial risk awareness. Financial performance and analysis Oversee the monthly management accounts process ensuring they are produced accurately and on time, including review by the Finance Leadership Team, Executive and Board. Prepare the summary for the monthly board pack prior to … and processes to ensure they are appropriate to the operational needs of the organisation and aligned with the business strategy. Ensure compliance with regulatory requirements and accounting standards. Risk Management and Statutory Reporting Identify and mitigate financial risks and ensure adherence to corporate governance policies. Lead the completion of external audit and tax deliverables, ensuring timely sign off to … with an appropriate upgrade schedule. Review and assess the system for suitability for the organisation as it grows and ensure systems in use support the business strategy. Sub-function Management Payroll and employee costs Ensure there is adequate review, control and reporting of payroll costs (including benefits and bonuses), travel and expenses across the business. Align headcount categorisation and More ❯
the role This is a critical leadership role at the heart of the Council's digital transformation journey. You'll be responsible for overseeing all IT purchasing, procurement, and supplier relationship management activities, ensuring full adherence to the Procurement Act 2023 and the Procurement Regulations 2024. Working closely with Digital Services, Strategic Procurement, and Legal, you'll coordinate … the end-to-end procurement cycle, manage supplier performance, and track operational KPIs to support service excellence. You'll also manage key revenue budgets, ensuring financial compliance and identifying cost pressures. Key responsibilities include building influential relationships across council services to align technology commissioning with strategic outcomes, ensuring the delivery of on-time, fit-for-purpose IT commissioning with … robust legal and procurement input, and developing operational reporting to monitor procurement KPIs. You'll lead the IT procurement strategy and contract roadmap in collaboration with application management teams, support continuous improvement through data-driven analysis and cross-directorate engagement, and represent the Council at senior level both internally and externally. Additionally, you'll lead, develop, and inspire a More ❯
inclusive culture. Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. We are now looking for a Supplier Performance Manager to work in our Global Technology & Data team and ensure our suppliers contribute effectively to the delivery of technology services that support the Guardian’s editorial, digital … and operational goals. This is a pivotal role optimising supplier relationships, including coordination of financial and contractual obligations and driving continuous improvement across our technology vendors. About the Role: Suppliermanagement and performance oversight, including onboarding and offboarding of vendors, managing and monitoring performance and ensuring compliance with regulations, organisational policies and industry standards Contractual and financial … governance, supporting with renegotiations and renewals or terminations and tracking and reporting on costs Supplier coordination and financial administration including managing invoice and PO processing Stakeholder collaboration, working closely with Technology internal teams to understand their requirement and acting as liaison between internal teams and suppliers, facilitating effective communication Drive innovation by identifying opportunities for new solutions or technologies More ❯
London, England, United Kingdom Hybrid / WFH Options
Arqiva
Social network you want to login/join with: Head of Service Delivery Installation Management col-narrow-left Client: Arqiva Location: United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 85d1206928df Job Views: 3 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: Location: Hybrid working with weekly visit to an Arqiva office … associated with installation contracts and proactively develop strategies to mitigate these risks. Address issues of non-compliance or disputes, ensuring timely resolution through negotiation or legal channels. Advise senior management on contractual risks and propose solutions. Monitor and analyse contract performance, ensuring that all KPIs and deliverables are met. Prepare and present performance reports to senior management, highlighting … feedback. Keep up to date with water industry best practices, legal developments, and new technologies that may impact contract management. Develop strong relationships with key suppliers to enable effective management on a day-to-day basis, ensuring planning and delivery of meter deployment plans, and resolution of post install issues. Be accountable for the co-ordination of forecasts and More ❯
and high-risk implementations. Key Responsibilities: Integration Planning: Collaborate with the Product Owner (PO) to develop a detailed sequence for integration tasks aligned with the Lab's backlog. Dependency Management: catalogue and manage dependencies between the Lab and other teams to ensure smooth operations. Stakeholder Collaboration: Work with external stakeholders to facilitate interlock and enable the Lab to deliver … projects efficiently. Blocker Identification: Proactively identify blockers to delivery and implement mitigation strategies, escalating issues to the PO or lab leadership as necessary. Supplier Interface: Act as the primary interface between suppliers (third parties) and key business stakeholders to ensure seamless integration. Implementation Oversight: Manage complex and high-risk implementations, ensuring safe delivery by coordinating multiple internal and external … the integration process and implementation events across shared infrastructure, particularly during significant upgrades. Governance Support: Provide expert guidance for governance activities owned by the Product Owner, contributing to change management across multiple labs. Qualifications: Proven experience in Project management within a banking or financial services environment. Strong understanding of business and technology change processes. Excellent stakeholder managementMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Pontoon
and high-risk implementations. Key Responsibilities: Integration Planning: Collaborate with the Product Owner (PO) to develop a detailed sequence for integration tasks aligned with the Lab's backlog. Dependency Management: catalogue and manage dependencies between the Lab and other teams to ensure smooth operations. Stakeholder Collaboration: Work with external stakeholders to facilitate interlock and enable the Lab to deliver … projects efficiently. Blocker Identification: Proactively identify blockers to delivery and implement mitigation strategies, escalating issues to the PO or lab leadership as necessary. Supplier Interface: Act as the primary interface between suppliers (third parties) and key business stakeholders to ensure seamless integration. Implementation Oversight: Manage complex and high-risk implementations, ensuring safe delivery by coordinating multiple internal and external … the integration process and implementation events across shared infrastructure, particularly during significant upgrades. Governance Support: Provide expert guidance for governance activities owned by the Product Owner, contributing to change management across multiple labs. Qualifications: Proven experience in Project management within a banking or financial services environment. Strong understanding of business and technology change processes. Excellent stakeholder managementMore ❯
London, England, United Kingdom Hybrid / WFH Options
Robert Walters UK
days per week. IT Category Manager Applications In this pivotal role, you will be at the heart of the organisation’s IT procurement strategy, focusing on application development and management while also supporting broader IT infrastructure and services initiatives. You will play a key part in delivering cost savings, shaping commercial frameworks, and building strong supplier relationships that … generous benefits including a competitive salary, performance-related bonus, private medical cover, and flexible benefits fund. If you are passionate about making a tangible impact through effective sourcing and suppliermanagement, this is your chance to thrive within a supportive and forward-thinking team. Hybrid working model with two to three days in a central London office and … s involvement in complex application decommissioning programmes as the commercial subject matter expert Develop and implement procurement strategies for the applications category area with a focus on cost optimisation, supplier relationship management and risk mitigation. Act as a trusted advisor to internal stakeholders by communicating complex procurement concepts clearly and ensuring alignment with business objectives. Foster strong relationships More ❯
London, England, United Kingdom Hybrid / WFH Options
Brunswick Group
deliver Internal ICT services to Brunswick colleagues across 27 offices around the world. Our ICT department is made up of several core teams, Service, Infrastructure, Applications and our Programme management office. Working in close collaboration with the ICT Security team, our Security team integrates seamlessly into our processes and security-oriented projects. Key Responsibilities Day to day hands on … management of the London based service team. Ensuring all requests are responded to within a timely manner and resolved with a high level of quality. Helping to align the service desk towards ITIL. Reporting and improvement of team SLA’s and metrics. Overseeing the JML process for successful onboarding of all new employees. The appraisal, mentoring and development of … the service team members. Management and improvement of key service processes to raise our standards. Suppliermanagement with our 3rd party suppliers and partners. Contribution to the development of our overall service strategy. Knowledge, Skills, and Competencies Excellent management and communication skills... Previous experience in a Service Desk Managers role. Excellent understanding of ITIL with knowledge More ❯
the ongoing evolution of the service. As the successful candidate, you will encompass subject matter expertise and leadership in ensuring operational excellence. You will demonstrate expert knowledge in service management, project delivery, technology and leadership. Key Responsibilities: Within the function managed by the Head of Networks, technical expertise will exist and continue to be developed, which ensures DS Smith … and WiFi and expected to expand to include LAN) Knowledge of key ITIL disciplines aligned with the growing maturity of the Shared Services function (including Incident, Problem, Change, Risk, SupplierManagement) Technical and operational coordination experience of 3rd parties associated with the delivery of Network services Project Management experience (design, delivery, transition) Continuous improvement of service delivery … Budget and cost management Knowledge management – ensuring appropriate KA’s are created and maintained by the team in support of operational and strategic decision making, e.g. network diagrams, solution overview documents, operational runbooks Management, leadership and development of the Networks team Benefits Competitive salary Company bonus Pension scheme Life assurance Income protection 25 days holiday plus bank More ❯