2nd Line Infrastructure Engineer - M365 AND Microsoft Technologies My client are an energy company on a path to reduce the carbon footprint of large scale energy users. ROLE As a key member of the technical team, you will provide operational support to end users at all levels and … our software development team. Your role will serve as an escalation point for all IT support and DevOps queries. You will support over 170 end users across various geographical locations. Your responsibilities will include maintaining and monitoring IT systems such as remote working solutions, cloud-based solutions, and … email, phone, or face-to-face. Monitor and update the ticketing system to highlight overdue or unresolved tickets. Identify issues and guide first-line support or end users through the necessary steps for resolution. Collaborate with the IT manager and wider technology team to address recurring issues and implement more »
Islington, London, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the forefront of IT innovation … We're looking for a Support Specialist to tackle a variety of computing, networking, and cloud challenges in our dynamic IT managed services organisation. You'll play a key role in resolving technical issues, managing your workload efficiently, and gaining valuable experience across different industries, both remotely and in … person. Responsibilities: * Efficiently manage multiple open tickets while meeting SLA thresholds. * Provide technical support for IT hardware and software used by end-users. * Take ownership of incidents, requests, and problems, conducting thorough diagnostics. * Perform regular maintenance and patching of infrastructure, endpoints, and servers. * Act as an escalation point for more »
North London, London, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the forefront of IT innovation … We're looking for a Support Specialist to tackle a variety of computing, networking, and cloud challenges in our dynamic IT managed services organisation. You'll play a key role in resolving technical issues, managing your workload efficiently, and gaining valuable experience across different industries, both remotely and in … person. Responsibilities: * Efficiently manage multiple open tickets while meeting SLA thresholds. * Provide technical support for IT hardware and software used by end-users. * Take ownership of incidents, requests, and problems, conducting thorough diagnostics. * Perform regular maintenance and patching of infrastructure, endpoints, and servers. * Act as an escalation point for more »
Croydon, Greater London, United Kingdom Hybrid / WFH Options
Keyman Personnel
and as part of a team. Demonstrate a strong desire to learn and grow within the crypto industry. Earn bonus points for previous IT support experience or relevant internships! Compensation & Perks: Full-time salary based on experience, complemented by meaningful equity in our industry-leading company. Enjoy the flexibility … Take advantage of our unlimited vacation policy, allowing you to work hard and take time off when needed. Receive top-notch Apple equipment to support your work. Seize the opportunity to play a key role and build your career at a rapidly expanding, global technology company in an emerging … field. Experience our flexible work culture, designed to empower and support your success. Join us on this exciting journey as we revolutionize the blockchain industry and make a lasting impact on the world. Apply now to become a vital part of our client's innovative team more »
and reliable products and services through a wide range of affordable, simple, and effective technological solutions. Position Summary: As the Home Networking Product Test Engineer, you will be responsible for ensuring the quality and performance of our networking products through comprehensive testing and analysis. You will play a critical … of various devices, including 4G and 5G mobile routers, WiFi mesh systems, powerline adapters, WiFi repeaters, and routers. Additionally, this position will entail handling support emails from end-users, providing timely and effective responses to address their inquiries and technical issues.The ideal candidate will possess a deep understanding of … scenarios to identify and troubleshoot issues related to connectivity, performance, and compatibility. Configure and maintain test environments, including network infrastructure, equipment, and software, to support ongoing testing activities. Utilize network testing tools and equipment to analyze network traffic and measure performance metrics. Develop and maintain automated test scripts and more »
