51 to 75 of 106 Support Engineer Jobs in London

2nd Line Infrastructure Engineer - M365 AND Microsoft Technologies My client are an energy company on a path to reduce the carbon footprint of large scale energy users. ROLE As a key member of the technical team, you will provide operational support to end users at all levels and … our software development team. Your role will serve as an escalation point for all IT support and DevOps queries. You will support over 170 end users across various geographical locations. Your responsibilities will include maintaining and monitoring IT systems such as remote working solutions, cloud-based solutions, and … email, phone, or face-to-face. Monitor and update the ticketing system to highlight overdue or unresolved tickets. Identify issues and guide first-line support or end users through the necessary steps for resolution. Collaborate with the IT manager and wider technology team to address recurring issues and implement more »

entertainment experiences for people around the globe. We offer a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients' digital transformation and business growth. Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. … and local operations teams abroad to deliver optimal IT and cloud infrastructure solutions for Tencent's Europe Gaming business. Offer professional technical advisory and support to our Europe business, encompassing solution preparation and evaluation, Proof of Concept (POC), demonstration, and professional service delivery. Drive the adoption of existing IT more »

Global 1 Support Analyst 6 month initial contract Inside IR35, up to £595 per day Hybrid: 3 days a week on site, Central London Join a large specialist consultancy specialising in digital transformation, working with a global investment bank as an Global 1 Support Specialist. You will be … supporting Global One and it's surrounding application Who we are looking for Global 1 administration and support experience, within the past 5 years Linux (Redhat) KSH, Perl Control-M Sybase databases and related Stored Proc's Java/Python - nice to have Carbon60, Lorien & SRG - The Impellam Group more »

Global 1 Support Analyst 6 month initial contract Inside IR35, up to £595 per day Hybrid: 3 days a week on site, Central London Join a large specialist consultancy specialising in digital transformation, working with a global investment bank as an Global 1 Support Specialist. You will be … supporting Global One and it's surrounding application Who we are looking for Global 1 administration and support exp... more »

Product Support Engineer Slough Permanent £35,000 - £40,000 Product Support Engineer required by Global engineering company who are market leader in their field. The successful Product Support Engineer will be based in the Research and Development department and will provide technical support to customers for new and existing products. Main Duties – Product Support Engineer Providing technical product support to customers for new and existing electronic products. Liaising with customers by telephone, email and videocall. Advising customers on setting up and configuration of products utilising in depth knowledge of … electronic systems. Keeping customers informed about product updates and modifications, ensuring smooth transitions and optimal performance. Extending technical support for software applications, aiding customers in troubleshooting and issue resolution. Conducting thorough fault finding and failure analysis of returned electronic products, using advanced diagnostic tools and techniques. Visiting customers to more »

2nd Line Support Engineer 2nd Line Support Engineer - Social Messaging Platform - London (Tech stack: 2nd Line Support Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2nd Line Support Engineer) In 2012 our client launched a social messaging … markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line Support Engineer to support their product to these new markets and help enhance this already successful company! These 2nd Line Support Engineer … products in your current role or alternatively through a degree or IT course. Candidates without commercial experience are welcome to apply. All 2nd Line Support Engineer positions come with the following benefits: 30 days holiday (plus 8 UK Bank Holidays). An early finish on Fridays that fall more »

IT Project Support Engineer Duration: 6-months Start: ASAP Day Rate: £200 Outside IR35 Salary: FTC - £30,000 Location: Bishops Gate (5 days onsite a week) Are you an IT Project Support Engineer looking for your next challenge with a software company? There is a chance … be open to FTC and Day Rate so when applying please make sure the day rates and salary meets your expectations! The IT Project Support Engineer will have the chance to work on a new office infrastructure set-up and be able to support the company during … this period of growth. You’ll support the projects network and systems teams with IT setup, laptops, troubleshooting and more. There will be a chance to extend your services across other projects when this one is complete. The IT Project Support Engineer will be the missing piece more »

ITOC Support Engineer CITY OF LONDON £30,000 - £36,000 + FREE TRAVEL LONDON ZONE 1-6 12 - hour shifts (4 days on and 4 days off) Shift Allowance A leading global Fortune 300 telecommunications company is hiring for a ITOC Support Engineer to join its … have great company culture and clear progression routes as well as excellent benefits such as free travel in London Zone 1-6! As a Support Engineer at IT Operation Centre (ITOC), you will be responsible for 1st and 2nd level support. You will play a crucial role in … technical tasks to meet or exceed customers' expectation by liaising with vendors, carriers, Mobile Operators, third parties, and other related organisations. As a ITOC Support Engineer your responsibilities will include: Manage a variety of IoT/Network (Data, Voice, Mobile services) alerts/reports and customer fault calls more »

ITOC Support Engineer A highly successful IT and telecommunications services company based in central London seek a communicative ITOC Support Engineer to join their busy team, to carry out a variety of technical and coordination tasks to meet customer requirements. TYPE: Full Time, Permanent, Shift WORKING … Wharf SALARY: Up to £36,000 depending on experience + £1,300 shift allowance + All transport costs covered (up to Zone 6) ITOC SUPPORT ENGINEER RESPONSIBILITIES: • Manage a variety of IoT/Network (Data, Voice, Mobile services) alerts/reports and customer fault calls from internal technical … with fault history • Contact and co-ordinate 3rd party suppliers, Mobile Operators, or other resources, to help achieve trouble resolution • Notify the On Call Support/LM of issues which require escalation, customer questions/complaints or requirements & new business opportunities • Visit customer premises with 3rd party vendors as more »

Technical Support Engineer 83zero is partnering with a growing IT Solutions Provider who is looking for a Technical Support Engineer providing 2nd Line Support onsite in Harrow Our client is an independent organisation, who specialise in providing IT solutions across the world. We’re looking … print management experience as well as strong O365 and Azure exposure. What's in it for you.. Competitive salary (depending on experience). Extensive support and training. Company laptop and mobile phone. 20 days annual leave (increasing yearly to maximum of 30 days after completing 2 years). Access … switches and firewall appliances. Arranging hardware returns (RMA). Occasionally visiting UK sites for on-site support. Conducting server patching and maintenance. Providing technical support to a large international customer base via helpdesk, telephone, email, and remote assistance, collaborating closely with the support team in Europe. What you more »

knowledge has helped us build best-in-class global connections linking Africa, the Americas, Asia Pacific, Europe and the Middle East. As an Application Support Engineer in PCCW Global, you will be required to: Roles and Responsibilities: Possess specialist knowledge of operating systems, devices, applications and software Provide … technical support of application usage to users within the organization Maintaining and updating technical documents and procedures Handle procurement process to acquire new software or renew existing subscription Liaise with vendor for system maintenance arrangement Requirements: Degree holder in Information Technology, Computer Science or related disciplines Experience in application … support Experience in customer service and relationship management Experience in application vendor management Ability to explain system concept to users with limited IT and system knowledge Strong analytical and problem-solving skills Self-Motivated and a good team player Experience in Agile/Scrum development methodology is a plus more »

Hotline Technical Support Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that … Hikvision business performance and reputation are healthy to help create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported … and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are more »

you’ve used something before that makes an improvement, your team will want to hear it. You’ll be coming into the end user support team, helping a range of people at the firm, and solving all kinds of their issues. You’ll be responding to various kinds of … tickets, and you’ll be encouraged to fulfil every ticket – with support from the team for anything you can’t solve right now. Whether you’re onboarding new users, or solving a complex network performance issue, automation needs to be at the heart of everything you do. This is … efficient technical environment and they’re keen to keep it that way. You’re going to need to have experience in a similar IT Support role in a Microsoft environment. You’ll of course need to have strong PowerShell or Python to automate – you’ll need to show where more »

Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they … application issues ,Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support to VIP business users more »

2nd Line IT Support Engineer - £35,000 - East Croydon - Brilliant Benefit Package! Role: 2nd Line IT Support Engineer Location: East Croydon Salary: £28,000 - £35,000 STE + Brilliant Benefit Package! Interviewing Immediately - Apply Now I have a fantastic opportunity for a 2nd Line IT Support Engineer to get the chance to be exposed to the latest technology in the market. My client is looking for a 2nd Line IT Support Engineer who can hit the ground running and who is looking for their next step in their IT career. The perfect … further detail. Alternatively, send your CV directly to me at owen . smith @ intechnologygroup . com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal more »

Application Support Engineer London (Hybrid 2 days a week in the office) Permanent £55,000 - £70,000 depending on experience The Background We are partnered with an innovative IT Management Consultancy based in London but with a global presence who are leading advisors in their industry by creating … lasting value for their clients. Due to growth within the business they are looking for an Application Support Engineer with exceptional troubleshooting skills to join the team. The day-to-day focus on the role is to work with stakeholders and team members to define application requirements, identify … solutions then implement, test, document and support the end solution. This is an exciting opportunity that will include a broad range of tasks such as integration, automation and enhancing the current environment. Please note that the role will be part of the teams on call rota which will require more »

Support Engineer (Switchgear) Glasgow Competitive Salary + Days (8am - 5pm Monday to Thursday, 8am - 12pm Friday) + Potential Bonus (8-12%) + Product Training + Opportunties for Progression + No Weekends + Early Finish Friday Exciting opportunity for someone who is looking for a fresh challenge in their … training and potential progression opportunities. On offer is a chance to join a specialist industry leader and be part of a professional and cohesive support team, where you will be supporting, advising and offering a brilliant service to customers and clients. This growing business are specialists within the electrical … parts for electrical equipment to be used in energy distribution. In this role you will be working closely with customers giving information and technical support related to purchases, whilst also advising clients on orders and producing quotations and technical aspects. The role offers various company benefits including excellent product more »

Production Support Engineer London, UK We are currently partnered with a leading systematic trading firm who are looking to hire a Production Support Engineer to join their team in London. Responsibilities: Your core objective will be to provide high-touch user support to the global … team which trades across all the major EMEA and US markets. Provide prompt user support for investigations & resolution of any system issues impacting front office trading flows. Liaise with internal and external teams on a day-to-day basis to provide effective management of the trading infrastructure, resolving issues … through to completion. Support trading platforms on different OS environments – Windows & Linux (Manual trading application, Algorithmic trading platforms, Exchange/FIX connectivity system, and Risk systems). Ensure all trading components are up and running before the start of each trading day and support the release management process more »

Network Support Engineer – Permanent – Hybrid – £35,000 to £40,000 We are currently recruiting for a Network Support Engineer to join a leading retail company. This is a hybrid role with travel to the office needed 3 days a week. What you will be doing: Support on L1 & L2 network issues and incidents Monitor & configure network tools Ensure the network is operationally stable Work alongside other teams to support both development and operations What they are looking for: Previous experience in a network support/network operations role Experienced with routers, switches and more »

Senior Network Support Engineer - £55,000 - £65,000 - London, Hybrid A well-established specialty insurer, located in the City of London is urgently seeking an experienced Network Support Engineer. The successful candidate will join a 3rd line technical team and be responsible for all aspects of network … switches and routers. Manage the configuration and installation of all network hardware and equipment. Act as an escalation point for complex network issues. Provide support and administration of the IT infrastructure. Skills/qualifications required: Strong knowledge and understanding of information security principles. Practical experience with Privileged Access Management … ITIL Cisco CCNP, CCNA, CCSA or CCSE certified. If you have the profile to match, please get in touch - jenna@pioneer-search.com Senior Network Support Engineer - £55,000 - £65,000 - London, Hybrid more »

2nd Line Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. In 2023 we … This is an exciting opportunity to be part of a successful and leading MSP! Job Description We are currently looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced … 1st line engineer looking for that next step in their career. This role will include an element of site visits for our clients, so we are looking for someone that has experience of customer facing visits. You will take a supporting role in the in the management and resolution more »

Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a On-Site 2nd Line Support Engineer position. Key Responsibilities The On-Site 2nd Line Engineer will be based at one of our client sites and will assist with the day-to-day … IT support for the client alongside a remote Helpdesk Team. An average day will be diverse and offer an opportunity to learn a multitude of technologies, by investigating and resolving a variety of requests working closely with the Helpdesk Team. Own, update and progress tickets so the client is … role in personal and team development to increase technical proficiency and increase productivity. Skills and Qualifications Technical knowledge and experience of IT and IT support with on-site experience. Intermediate knowledge of Microsoft Server and Desktop Operating Systems. Intermediate knowledge of Microsoft Cloud Technologies (365 and Azure) Excellent written more »

Our client, a major Quantitative Hedge fund, is looking to hire an experienced Quantitative Trade Support Engineer to work alongside systematic Portfolio Managers and Traders and support pre and post-trade lifecycles. This is a fantastic chance to work on a well-established L2/L3 support … Bachelor’s Degree from an accredited college or university Technical proficiency in C++ and Python, Linux, SQL, AWS 2+ years experience in a trade support role at a Hedge Fund, Trading firm or investment bank Possess a professional and team-oriented demeanor Familiarity with FIX trading protocol DevOps experience more »

Level 2 Desktop Support About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and peripheral faults in conjunction with … warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool and this must be kept more »

days in the Battersea office with flexible days on Monday/Friday. For this contractor position, you will: Triage, troubleshoot & resolve front-line production support alerts and tickets. Monitor high-traffic systems responsible for operations, including applications, containers, middleware, physical hardware & databases. Have a systematic, test and measure approach … interacting with many of our partners to resolve platform issues. Be a confident communicator, leading telephone or video calls with internal teams & external partners. Support new projects when launched. Have previous production or application support experience, preferably with large-scale distributed systems. The ideal candidate will have the … following: Proficiency in handling incident management & problem management at an application support level. Experience troubleshooting, analysing log files & resolving technical problems with Java-based applications in a fast-paced environment. Strong background in monitoring and logging of large-scale platforms (Prometheus, Grafana, Splunk, etc.) Familiarity with configuration and deployment more »