1 to 19 of 19 WFM Jobs in London

products. Excellent stakeholder management skills. Experience in new product development and the innovation cycle. Experience in an allied field such as HR Tech, Workflow, Workforce Management, Contact or Call Centre, People Analytics or similar. more »

an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforce management solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide!We value passion, quality, innovation … technologies, as well as communicate the considerations and lessons you learn to other members of the team.We are building one of the most successful workforce management systems globally - our customers are, for example, DHL, Burger King, Espresso House, SATS, The Vasa Museum, and a lot of others.What you’ll be … doingAs a Senior Java Engineer at Quinyx, you’ll be building the backbone of the most successful multi-tenant workforce management system in the world.Leading your team with a focus on excellence, quality and deliveryIdentifying key initiatives in concert with your team and Product ManagerBreaking those initiatives into epics, refining more »

ensure accurate call forecasting. Develop and deploy the right process to optimize the process of call forecasting and tracking. Develop the right organization of WFM and assignment. Manage the shift schedule process and operate to maximize SLA and staff satisfaction. Build real-time operation visualisation to improve the supervising operation more »

this role will be responsible for the delivery of an organisation wide repairs transformation programme. This includes projects such as a review of processes, workforce management tooling, contract management and repair monitoring. What's required Ideally proven experience leading repairs transformation encompassing the operational and digital delivery. Customer-focused, placing more »

understanding of contact centre operations and how contact centres run. Must have the generics of how telephony work, forecasting and scheduling agent adherence (a workforce management metric that tells how effectively an agent follows their schedule) with expertise in LEAN methodology (set of business principles that prioritizes continuous improvement). more »

firm, are currently looking for a Head of Forecasting & Planning to be responsible for the European Outsourced Contact Centre operation. As the Workforce Management (WFM) Lead, you will be responsible for accurate resource forecasting and planning, as well as monthly commercial reporting and forecasting. You'll also play a critical … annual planning cycle. This is a high profile role with lots of responsibility. A brilliant opportunity! The following skills/experience is essential: Strong WFM background Good understanding of an outsourced vendor model environment Good understanding of contact centre/call centre Familiarity with WFM software Excellent communication skills Salary more »

to utilise your skills in Retail and Logistics vertical space ? Are you passionate about providing technical guidance on the implementation and configuration of the Workforce management product? Make a meaningful impact as an UKG Configuration Consultant! Careers at TCS: It means more TCS is a purpose-led transformation company, built … requirements. Assist Services teams with integration discovery and scoping. Provide solution leadership to drive continuous improvement of processes. Lead all aspects of UKG PRO Workforce management configurations, implementations, modifications and upgrades of time and attendance initiatives including gathering and defining requirements, gap analysis, design, development. Develop strong relationships with our … back to the customer. Deploy and release to production environment. Your Profile Key skills/knowledge/experience: Experience implementing and configuring UKG PRO WFM Accruals & Time and attendance modules. Ability to assess, design, and develop functional meeting customer requirements. Ability to assist Services teams with integration discovery and scoping. more »

Type: Permanent Location: London Ready to utilise your experience in Logistics vertical space ? Are you passionate about performing the implementation and configuration of the Workforce management product? We have an exciting role for you as an UKG Solution Architect! Careers at TCS: It means more TCS is a purpose-led … thought leadership. The Role As an UKG Solution Architect , you will be working in the retails/logistics domain in UK, performing UKG Pro WFM implementation design and development within the Platform as part of the go live from Kronos WFC to UKG PRO WFM. Key responsibilities: Follow the SDLC … to production environment. Provide a final hand off to support team. Your Profile Key skills/knowledge/experience: Must have done UKG PRO WFM implementation. Experience in implementing and configuring UKG PRO WFM Accruals \ Time keeping and analytics module. Understanding the requirements from the client or from the regional more »

for model deployment Exceptional communication skills, able to engage confidently with non-technical stakeholders Experience resolving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis Strong visualisation skills including experience with Tableau Familiarity with Databricks and PySpark for data manipulation and analysis Familiarity more »

an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforce management solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide!We value passion, quality, innovation more »

workforce transformation journey at Sainsbury’s. You’ll support the Head of Labour Systems and Analytics to deliver the labour strategy and introduce a workforce management solution that will give colleagues choice, customers great service, and deliver value for the business.In this role you’ll be working with retail and … to drive adoption and compliance to our business processes. You’ll be partnering across retail and tech to be the business representation for our workforce management technology products to ensure that solutions are designed and delivered so they are ready and fit for retail, as well as ensuring that retail … automation through technology and doing the right thing for our business, our colleagues and our customers.More about the role Proactively lead and challenge our workforce management vision by creating a culture of transformative thinking, which delivers innovative solutions and businesses processes for colleagues and line mangers, resulting in a great more »

UKG OneView Consultant London/Remote £60-90K A leading professional services firm, is looking for an experienced Workforce Management Consultant with UKG experience to join their fast-growing practice in the UK. As a trusted recruitment partner, I've been working closely with the UK Lead for workforce … management technology to find the perfect candidate for this role. UKG OneView Consultant - Skills Required: Extensive experience in workforce management and delivering advisory services and technology solutions Subject matter expertise in UKG solutions Strong people management skills and a passion for sharing knowledge and developing teams Commercial awareness and professional … ll have the chance to: Manage client projects and technology implementations, leading the delivery team Provide expert advice to clients on optimum technology and workforce management strategies Understand client needs, design requirements, and lead all aspects of configuration for UKG implementations Participate in project estimations and manage financials, contracting, and more »

but provides a more strategic function that looks cross-enterprise to improve the IT function. Responsibilities include: Strategy, Planning - content planning, Operations Headcount management, Workforce management and Operating Queries. Board Communications and working to produce strategic and regulatory focussed material Key Skills Required: Have worked in a Top 20 Consultancy more »

of formalised workforce planning, key workforce information and delivery within the Health and Public sectors Knowledge of employment legislation, specifically in relation to contingent workforce management, recruitment and resourcing. Knowledge of best practice and developing trends in relation to elective workforce management, or willingness to learn this quickly. Excellent written more »

Contact Centre Director (Consumer Sales) - Digital Learning in Higher Education! £90-110k + 20% bonus Central London (hybrid working) Join a leader in the digital learning industry! I am working exclusively with a forward-thinking commercial company to hire more »

of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce?s business process and workforce management capabilities. Main responsibilities: You?ll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. You?ll provide the technical more »

safety of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforces business process and workforce management capabilities. Main responsibilities: Youll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. Youll provide the technical leadership, authority more »

S4/Hana for finance and inventory, Success Factors for HR, recruitment and payroll, Oracle Simphony for point of sale (POS), UKG Kronos for workforce management, a new strategic business intelligence architecture, new digital technology for customer loyalty and customer apps, cloud based strategy leveraging MS Azure and SaaS infrastructure more »

people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforce management solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »