1 to 2 of 2 Back Office Jobs in the Midlands with Remote Work Options

employment. The post is to support 2nd/3rd Line IT support to all corporate computer systems and associated Infrastructure, including VMware, Netapp, Microsoft, Office 365 and Citrix technologies. This role will offer hybrid working but a weekly onsite presence is expected. To be considered for the role you … and/or project related computing experience ** Server technologies such as Active Directory, SQL, Exchange & backup technologies, Windows operating systems ** Cloud Technologies such as Office 365 and Azure ** Substantial experience in delivery of back office infrastructure support to users in a distributed environment ** Management and direction of more »

callers and acts as an escalation point to deliver an expert 2nd line response. The role is hybrid working with 3 days in the office, and 2 days working from home. Main Responsibilities Management and operation of the Cisco Meraki platform, ensuring all retail sites are operational where possible … line with expected service levels. Management and daily operation of the 3rd Party cloud hosted VOIP telephony platform (Cisco WebEx), supporting general system configuration: Back Office & Call Centre, IVR, Routing, Hunt Groups, Call Recording. Daily operation of the monitoring platform SolarWinds, ensuring all event alerting is configured as more »