1 to 25 of 34 Change Management Jobs in the Midlands with Remote Work Options

based near Reading and Northampton the team are revolutionising wired connectivity, with a focus on greater speed and efficiency. This is a technical Project Management role that requires working closely with Tier-1 customers, internal and external stakeholders, Embedded Software and Applications Software Engineers, whilst liaising with the Hardware … deliverables are met. The successful Software Project Manager will be responsible for managing multiple projects from initial specification to delivery including all risk and change management, whilst getting the opportunity to improve processes and implement new ideas. For this Software Project Manager we are looking for someone with … Extensive commercial Project Management experience Proven success in hitting milestones A background and understanding within embedded software (baremetal, RTOS, embedded systems) You will ideally have some experience within the Semiconductor industry What Next? If you’re a Firmware Engineer looking for an exciting new challenge within a great company more »

and IA Intelligence Analyst to join our 111 Systems Development team. Reporting to the 111 Systems Development Manager, this role will focus on performance management, business intelligence insights, and continuous service improvement with a primary focus on quality management and interaction analytics. If you have a knack for … expert knowledge on quality analytics and voice interaction analytics. Oversee the usage of NICE CXOne Interaction Analytics and NICE Quality Central, including system optimisation, change management, and training. Lead and motivate junior analysts to deliver best-in-class service, focusing on process improvement and new thinking. Identify improvements … in SQL, Power BI, VBA, MS Excel, and data visualization techniques. Strong background in turning data into actionable insights. Knowledge and experience with Quality Management systems (preferably NICE CXOne). Excellent communication skills with a flair for storytelling and the ability to engage stakeholders. Advanced PC and MS Office more »

QM and IA Intelligence Analyst to join our Systems and Intelligence team. This role will play a pivotal part in delivering cultural and transformational change, focusing on performance management, business intelligence insights, and continuous service improvement. Key Responsibilities As a Junior QM and IA Intelligence Analyst, you will … Interaction Analytics and Quality Central. Produce daily/weekly/monthly quality and linguistic analytics reports, standardising and automating them for efficiency. Assist with change management, system utilisation, and training. Experience and Skills The ideal candidate will have: Good problem-solving and analytical skills, with a working knowledge … communication skills, with the ability to tell compelling stories through data. Self-motivation and a "right first time" attitude towards work. Knowledge of Quality Management systems (preferably NICE CXOne). A relevant degree in Computer Science or similar field (preferred). Experience in change management models and more »

Experience working in a digital environment (social media, web chat, email) alongside inbound/outbound calls. Advanced PC and MS Office skills. Experience with change management. Capabilities Excellent analytical ability and proven experience in identifying performance trends. Ability to implement planning industry best practices and reference new developments. A more »

This is a fantastic opportunity for a SAP Change and Training Team Lead to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. ** Candidates must be able to work in the UK without restrictions ** Role Info: SAP Change … work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the … business growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Because of this, we are now looking for a SAP Change Management and Training Team Lead more »

Heads of Department on Tactical Planning activities, providing expert knowledge on working time directives, scheduling best practices, and efficiency opportunities. Administer and optimise Workforce Management tools (including NICE and CX One), providing training and support to colleagues. Support scenario modelling, mitigation planning, and schedule creation during the Tactical Planning … wider Resource Planning Cycle by representing tactical planning opportunities and ensuring an aligned cycle of service. Experience and Qualifications Essential Experience working with Workforce Management (WFM) systems, preferably NICE. Strong negotiating skills with an ability to influence stakeholders. Experience working in a contact centre environment and understanding the Multi … Experience working in a digital environment (social media, web chat, email) alongside inbound/outbound calls. Advanced PC and MS Office skills. Experience with change management. Capabilities Excellent analytical ability and proven experience identifying performance trends. Ability to implement planning industry best practices. A proactive outlook on feedback to more »

advisor to build relationships with IT leaders and business teams. Define project scope, deliverables, timelines, and resource requirements, and collaborate with project and programme management for successful execution. Operate within programme governance structure, delivering quality technical and project governance artefacts. Collaborate with external vendors and partners, manage relationships, evaluate … proposals, and oversee vendor performance. Develop and implement change management strategies, ensure smooth transition and user acceptance of new technologies and processes. Manage change activity into production service efficiently, ensuring data integrity and security in integrations. Troubleshoot incidents and provide resolutions for IT changes, proactively seeking improvements … be a seasoned leader with strong FMCG/CPG experience and exceptional software engineering skills. Your track record includes successful delivery of major IT-change projects. You'll excel in stakeholder engagement, adapting to diverse audiences and offering coherent, constructive, and persuasive guidance. Colleagues will value your opinions, and more »

to overcome and streamline operational bottlenecks. You will communicate with key stakeholders at the client side overcoming objections with elegant solutions. Your experience in change management will shine to our clients, offering consultancy in overcoming lower level user adoption with ease and empathy. You will work in a … opportunities within the business as circumstances dictate. Implementations - 60% Managing implementation projects through remote and in person meetings with clients and integration partners. Account Management - 15% Developing relationships with customers and being the first point of contact through the customer life cycle. Internal and External Technical Support - 15% Supporting … or implementation of routing/scheduling software - Understanding of ERP/WMS software and relationships between. - Experience of managing complex projects. - Ability to manage change with empathy to the end users. Desirable: - Basic programming skills (DAX, VBA, JSON, Python). - Understanding of API and relationships between systems. - SaaS experience more »

Experience working in a digital environment (social media, web chat, email) alongside inbound/outbound calls. Advanced PC and MS Office skills. Experience with change management. Capabilities Excellent analytical skills and a proactive outlook toward feedback and continuous improvement. Strong people skills and role model behaviours. Exceptional knowledge and more »

Illness Cover Recruitment Bounty Hybrid Working (1 day from home, 4 days office based) What you will do as our Project Manager: Bespoke Project Management: Be the lead role in planning, executing, monitoring, controlling, and closing bespoke projects for our customers. Define the project's scope and determine available … Completion of Project and Customer documentation in a timely and high-quality manner. Enterprise and Bespoke Onboarding: Define and implement the comprehensive onboarding and change management processes tailored to large-scale bespoke projects, encompassing the implementation of MSite software configurations. Orchestrating close collaboration among customer success, product development … experience. Establish and implement MSite standardisation, aligning with digital initiatives to enhance centralised control and customer benefits. Our ideal Project Manager will have: Project Management Qualification (PMP, APM, or similar) Adaptable Communication Skills Data-Driven Decision making Drive to improve and provide a great customer experience at every touchpoint more »

in driving and supporting optimised workforce and telephony reporting. Your insights will contribute to our goal of delivering consistently high-quality patient care, performance management, business intelligence insights, and continuous service improvement. Key Responsibilities Act as a champion for high-quality patient care and interactions across all NICE systems. … creation of optimised Workforce and Telephony reports aligned with operational metrics and KPIs. Influence senior stakeholders with expert knowledge on quality Telephony and Workforce Management (WFM) best practices. Lead the day-to-day utilisation of the NICE CXOne and NICE IEX WFM systems, including optimisation, change management … visualization. Strong ability to turn data into actionable insights. Excellent communication skills with a flair for storytelling. Knowledge and experience with NICE IEX Workforce Management and NICE CXOne Telephony systems. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role. Experience in more »

services by leveraging specialist knowledge. It translates business requirements into functional specifications and effective, efficient and compliant business solutions. It also works on business change projects, whiledeliveringsmaller change packages via the enhancement processandprovides specialist application and solution support for specific elements of the applications estate. Main Responsibilities In … line with agreed SLAs Investigateincidents and identifies and mobilises resources required to aid resolution, escalates SLA breaches Actas a Subject Matter Expert in the Change Management process Provide vendor liaison to support service delivery to agreed SLAs Supportthe incident root cause analysis process, Initiates problem management. Supportcontinuous process more »

the workplace? We're seeking a dedicated individual to join our team as a EDI Manager. Your role will be focused on driving positive change across the Motor Neurone Disease (MND) Association. As our EDI Manager, you will be the subject matter expert, providing invaluable guidance and expertise to … and initiatives, using data to drive improvements and inform our strategies. A key part of this role will be developing and delivering appropriate EDI management information, briefing papers, and progress reports to enable appropriate governance of the EDI strategy. Your insights will guide our actions, ensuring we're always … e-learning materials. Equipping them with the necessary knowledge and skills needed to be part of an equitable, diverse, and inclusive workplace. Using effective change management processes and tools, you'll embed EDI initiatives throughout the Association. Collaborating with our communications team, you'll share updates and celebrate more »

a range of varied functions, such as M365 Migration, application upgrades and device refreshes. IT Security focused work including patch updates and general vulnerability management The Key Responsibilities Are: Windows 10/11 build automation and image management. Endpoint device set-up and configuration. Hardware and software product lifecycle … processes are fully followed and advise on IT security related issues. Liaise with 3rd party service providers to resolve problems within agreed timescales. Vulnerability Management to identify and fix Security vulnerabilities. MDM solution administration. Support the Society branch network across 34 locations and our head office functions. Support equipment … Experience of Windows based administration tools such as Active Directory and Group Policy. Strong troubleshooting, analytical and fault-finding skills Able to automate system management tasks. Excellent communication and interpersonal skills. A strong customer focus. Ability to produce clear and detailed technical documentation. Knowledge of network environments and concepts more »

services within the ITSM Toolset, and collaborating with relevant resolver groups and assignment teams. Reporting to the Service Desk Manager, youll also have line management responsibility for Service Desk Analysts. Theres never been a better time to join the DVSA. Our Digital-first vision is supported by a clear … can work under own initiative. Experience of managing teams, both directly and virtually, in a mix structured environment. An understanding of or knowledge of Change Management. Demonstrable ability to think around issues and look at the wider picture to provide solutions through a variety of problem-solving technique. There more »

that facilitate enhanced and continually improving support practices. You will also lead in managing availability and capacity planning with strong inputs into problem and change management processes. We’re looking for someone with proven and demonstrable experience in core areas of Microsoft OS, application and Office 365 management … least three years of operational experience of system administration or IT services support in a multi-site organisation. You’ll have experience in the management and implementation of OS patching and data backup, and strong understanding of cloud-based systems and IaaS technologies. An excellent communicator who can prioritise … Demonstrable ability to actively monitor and fault find within a domain environment. Good knowledge of IT security principles (including firewall configuration, VPNs, and DNS management), Networking, TCPIP, Firewalls, Routing, Switch Management and Virtual LANs. Knowledge of the configuration, setup and management of network devices, including routers, switchers more »

Managed IT support, Cybersecurity, and Communications. Our dedicated team of highly skilled IT specialists possesses extensive knowledge in technologies such as User/Endpoint Management, Server/Network Infrastructure, Virtualisation, Cloud, Hyper-convergence, Active Directory, Cybersecurity, Connectivity, Telephony, Backup Maintenance & Disaster Recovery, and Line of Business applications, among others. … on help at customer sites, typically 1-2 times a week. Excellent customer-facing skills are essential. Responsibilities - What Will You Be Doing? Operational Management Provide support across the whole line of business to both external and internal customers. Act as an escalation point for advanced or difficult help … Reinforce SLAs to manage end-user expectations. Provide suggestions for continual service improvement. Evaluate documented resolutions and analyze trends to prevent recurring issues. Alert management to emerging trends in incidents. Deploy pre-packaged software as needed using automated deployment tools. Assist in software releases and rollouts according to change more »

Communication with all people High level of computer experience (e.g., Word, Excel, and other packages) as well as email systems and other electronic media Change Management Excellent interpersonal/communication skills. Ability to analyse data and draw conclusions, when required. Ability to use own initiative. Accurate record keeping … Excellent telephone manner Excellent problem-solving skills. Listening skills Effective time management and proven organisation skills Ability to uphold confidentiality. Desirable Microsoft Office qualification Worked in a healthcare setting. Databases Operational Support Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »

WHAT TO EXPECT We are actively in pursuit of an accomplished Lead Casting Engineer, poised to play a pivotal role in advancing our Battery Management realm. This individual will be responsible for the delivery of the Battery Mechanical Castings, to meet quality, cost, weight, timing and functional targets. Your … Work process/documents are diligently and transparently implemented in the design condition at the appropriate design maturity gateways Lead issue resolution (AIMS) and Change Management (WERS), processes to ensure that all changes are implemented robustly and support programme objectives Fully utilize the ETAG, (End of test Battery more »

coding, coordination, and distribution of documentation subject to export control restrictions, and ensure compliance with export control requirements outlined within the company's Quality Management System. Responsibilities: Ensure compliance with all relevant export control regulations across multiple countries. Identify and assess the need for export licences and authorisations for … are properly coded and distributed in compliance with export laws and regulations Monitor and implement export control requirements outlined within the company's Quality Management System. Maintain awareness of changes in export control regulations and requirements in the relevant countries and ensure that the company's operations remain in … Export control legislation definition 'Technology' - Ideally within the Civil Nuclear specification Proven capability in stakeholder engagement, engaging with other practices including communications, technology and change management to enable change success through change awareness and readiness. Keywords: Export Control, Technology Export Control, Civil Nuclear, Export Specialist, Nuclear more »

the full project lifecycle in compliance with policies and standards by implementing best practice approaches to pre-sales/design & analysis, configuration, testing and change management. The right candidate will have strong Power Pages experience, particularly around customisation. Key Skills of the Role: Experience of implementing integrated D365 solutions … to use plugins and workflow assemblies D365 CE Architecture & design Running Functional workshops, leading with the D365 platform Strong Client Facing experience Excellent stakeholder management and engagement Clear verbal, written and presentation communication skills Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not more »

to 4.45pm (36 hours per week) Location: Radar Road, Leicester Hybrid: 2 days per week on site As a Senior MI Analyst within the Management Information Team, collaborating with Senior Management, your role involves creating and enhancing new reporting and analysis using various systems, primarily Power BI. Additionally … with expertise and knowledge of reporting systems advising of best practices and optimum set up of data structures. Create, analyse and then provide accurate management information/reporting and forecasting as required by the department/business on a daily/weekly/monthly and adhoc basis within the … timescales agreed. Interpret and communicate factual and accurate findings, along with your recommendations for improvement to the management team. Pitch the tone of your audience and have the ability to communicate complex/technical information in layman's terms. Take initiative to seek new methods and present solutions to more »

of staff sickness & holiday or where required. On-boarding of new sites, including implementation & migration of all services, files & folders & hardware. ITIL Service Transition Change Management - Manage the change management process and ensure that all stakeholders are protected from any risk that a change may … create. Manage the approvals process and be responsible for all steps through to implementation. Asset and Configuration Management - Delegated to the Central Maintenance Engineer (CME). Responsible for maintaining the Assets and Configuration (CMDB). Including the active processes required to update devices. Release and deployment management Transition … Server (Apply online only)) Installation and configuration of Windows Server roles and services (DHCP, DNS, DFS, RDS) Experience of Office 365 deployments, migrations, and management Virtualisation - Good understanding of virtualization with good experience with installing and managing Microsoft Hyper-V Excellent experience of PC deployment, particularly the use of more »

ability to travel countywide or further afield at short notice. Main duties of the job 1. To lead the delivery and day to day management of the relevant aspects of the Digital Health Team's function, including software development (Dev Ops), EPR development and administration, related projects and training … relevant members of staff on relevant Informatics related issues, understanding the relationship to their programmes of work 5. To provide significant support in leading change processes across the delivery of Digital Systems services, maintaining up to date skills and knowledge to support new ways of working. 6. To manage … direct, supervise and motivate within areas of responsibility within the Digital Systems Team to deliver an effective and efficient service 8. To provide line management across the Team ensuring all team members receive regular high quality supervision and appraisals 9. To support the Head of Digital in the management more »

stakeholders and communications, planning, monitoring and control of schedules, risks and issues, actions, dependencies) Lead efforts of the project by working alongside technical and change teams to deliver appropriate business transformation based on required benefits Will take an overall interest in the system by participating in workshops and reviewing … Maintain contact with senior colleague on the Project Board to ensure that the project is given the appropriate direction and signoff Contributes to project management at a programme level About us The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary … during the projects lifecycle Interpret and assess national policies impacting on the delivery of the projects Ensure projects are compliant with the agreed Project Management methodology supported by the Trust which is part of a larger programme of work structure using MSP methodology. Ensure the effective use of software more »