Customer Experience Jobs in the Midlands

76 to 91 of 91 Customer Experience Jobs in the Midlands

Sales Executive

Chesterfield, England, United Kingdom
Apprentify
C/4 or above in GCSE maths AND English. Must have valid driver's license and access to vehicle. 3-12 months sales experience Been in the UK for the last 3 years. Skills requirements Communication skills, IT skills, Customer care skills, Initiative, Creative, Training to be … the responsibility to sell a specific product line or service. They plan their sales activities, lead the end-to-end sales interaction with the customer and manage their sales internally within their organisation. They will be responsible for retaining and growing a number of existing customer accounts, and … generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close. A Sales Executive will develop customer relationships by establishing rapport and building trust and confidence in their own and their organisation’s capabilities through demonstration of detailed product knowledge, competitor more »
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Infrastructure Engineer

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Buzz Bingo
your mental wellbeing approved by the NHS My Eva – an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including – Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice … to work with other areas of the business and drive change and improvement where needed. You will have the opportunity to develop your skills, experience and be exposed to Gambling and Bingo specific technologies and ways of working. Key Responsibilities Responding to technical support call escalations from the 1st … forward change at Buzz’s technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. Participation in the on-call Rota and BAU-related activitie Your knowledge and experience You should be from a similar role with more »
Employment Type: Permanent
Salary: £40000/annum Hybrid Working, Company Pension
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Ecommerce Manager

Oakham, England, United Kingdom
Hybrid / WFH Options
Evo Talent
people like you! About the Role As our Ecommerce Manager, your main responsibilities will include: Driving online sales and identifying growth opportunities Enhancing the customer journey and improving user experience Collaborating with the Senior Ecommerce Manager and Head of Digital to develop and implement a growth plan Working … closely with the design and brand teams to ensure a consistent on-brand experience Innovating new website features to meet business needs and maintain a cohesive look and feel across all touchpoints Your Skills Proactive, organised, and a natural problem-solver. Experienced with Shopify and analytics tools like GA4 … Klevu, and HotJar. Excellent communicator with strong time management skills. Passionate about delivering exceptional customer experiences and understanding SEO best practices. What’s in it for you? Hybrid Working: Enjoy a flexible schedule with 2-3 days a week on-site at LE15 6EA, with greater presence during onboarding. more »
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Technical Sales Engineer

Birmingham, West Midlands, United Kingdom
Mercury Hampton
have been retained by a leading manufacturer and distributor of high-quality industrial valves serving customers across the UK. With over 20 years of experience, they pride themselves on providing expert technical support and innovative valve solutions to meet the diverse needs of their clients. The Role: They are … Engineer to join our team in the West Midlands. In this key role, you will be responsible for driving sales growth and building strong customer relationships in the region. You will work closely with their engineering and product management teams to provide technical expertise and deliver tailored valve solutions … to meet customer requirements. Key Responsibilities: Develop and execute sales strategies to achieve revenue targets across the Midlands & North. Engage with new and existing customers to understand their valve application needs. Provide technical guidance on valve selection, sizing, and configuration. Prepare quotations, proposals, and presentations to win new business. more »
Employment Type: Permanent
Salary: £55,000
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Account Manager (Amazon)

Telford, England, United Kingdom
Culture Recruitment Group
A rapidly growing manufacturer and distributor of high quality and innovative LED lighting products and wiring accessories for a global customer base. The Group supplies a blue chip and diversified customer base of trade distributors, retailers, wholesalers, and project developers with a wide range of products which broadly … entering product listings, pricing, and promotions Taking ownership of the end-to-end process, from product upload to order fulfilment, to enhance the overall customer experience. The Person To be considered for the role of Amazon Account Manager, you must possess the following attribute Analytical with strong focus on … attention to detail. Experience of fully managing a busy retail account (ideally both UK and international) Confident using Advertising Console. Strategic thinking with a creative mindset and passion for innovation. Strong project management skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment. Commercially more »
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Technical Post Sales Consultant

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
REAKT Recruitment Ltd
Post-Sales Technical Consultant Document Solutions | ECM | SaaS WFH with travel to customer sites throughout the UK & Europe Up to £40,000 + company car scheme + further benefits We are proud to be working with a leading provider of innovative Document Solutions | Enterprise Content Management Solutions | SaaS dedicated … their goals through cutting-edge technology. Their solutions empower organisations to streamline operations, enhance productivity, and maximise efficiency. With a focus on delivering exceptional customer experiences, they are committed to providing unparalleled support and expertise to their clients across the UK & Europe. Post Sales Technical Consultant Position Overview: We … successful implementation and ongoing support of solutions for valued clients. As a Post-Sales Technical Consultant, you will collaborate closely with sales, implementation, and customer success teams to deliver tailored solutions that meet clients' unique needs. Responsibilities of the Post Sales Technical Consultant: Serve as the primary technical point more »
Employment Type: Permanent, Work From Home
Salary: £40,000
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Marketing Project Manager

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
ClearCourse
and freebies from majorretailers What you will you need to be able to do thejob? Education: Bachelors degree in marketing, or a related field. Experience: Minimum of 3-5 years of project management within a marketing environment, preferably in the SaaS or technology sector PMP or equivalent project management … advantageous ClearCourse is a leading SaaS software business with a diverse portfolio of over 45 separate brands, each catering to unique market segments and customer needs. We are committed to delivering innovative solutions that empower businesses to succeed in an ever-evolving digital landscape. With a focus on creativity … collaboration, and excellence, we are dedicated to driving growth and delivering exceptional customer experiences across all our brands. If this role sounds like your next career move, hit APPLY now to send your CV for immediateconsideration more »
Employment Type: Permanent, Work From Home
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Security Manager

Coventry, West Midlands, United Kingdom
Blue Octopus Recruitment Ltd
and discretion and the ability to hold/attain and maintain a HMG security clearance at a minimum of SC level. Youll have proven experience in data security management, preferably within the construction industry, and have an in-depth knowledge of data classification methodologies and regulatory requirements, particularly in … handling Official Sensitive and Secret classified data. With strong negotiation skills and experience of collaborating with clients and stakeholders to develop security management plans, you will be proficient in conducting Data Protection Impact Assessments (DPIAs) and implementing recommended controls. Youll be experienced in coordinating security vetting processes, including SC … building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with more »
Employment Type: Permanent
Posted:

Credit Controller

Birmingham, England, United Kingdom
Infosys BPM
and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 35,915+ employees from over 80+ nationalities, as of June … and the Credit Control Department • Facilitating debtor payment to agreed terms. Taking actions to address late payment, with a focus on root cause resolution. • Customer queries to be logged, escalated and followed up timely with relevant departments • Effective management of collection system, adhering to all best practice standards • Build … approach to all work matters • Determined to succeed and flourish during times of change • Clear, focused and driven to achieve cash collection targets • Excellent customer services skills with a proven track record • Ability to work on own initiative • Solution orientated with good problem solving skills • Advanced competency with MS more »
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Ecommerce Category Manager (Pets)

Coventry, West Midlands (County), United Kingdom
Beringer Tame
category reach and attract new customersImplement ecommerce activities tailored to the category, including product listings optimization, promotions, and merchandising, to drive sales and enhance customer engagementOwn the category strategy, overseeing product assortment, pricing, and promotional campaigns to maximize revenue and profitabilityManage the end-to-end ecommerce experience for … optimize category performance and inform future strategiesThe overall objective is to drive commercial success while maintaining the integrity of the brand and delivering exceptional customer experiences. We value candidates with a background in ecommerce and online retail management, preferably within the pet industry. However, we're open to hearing more »
Salary: £ 80 K
Posted:

General Manager

West Midlands, England, United Kingdom
McBride Sport
global sporting events. Although relatively small in the UK, the team is supported by international colleagues to enable the delivery of an impeccable service & customer experience. The organisation is ambitious for the future and are looking to identify and appoint a General Manager capable of not only maintaining the … next step on their career journey who are excited to join a global brand operating in the sports industry and have previous skills and experience in effectively leading, motivating and managing a small team of technology and service delivery professionals. Working with autonomy, you will drive the strategic direction … of the business ensuring commercial growth through the development of new & existing contacts from across the international sports sector. You will have previous experience of operational and financial management – ideally with offsite events, installations, or service delivery models along with business development and client relationship management skills. This role more »
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Trainee Technician

Worcester, Worcestershire, West Midlands, United Kingdom
Autoglass
a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we have more »
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Trainee Field Sales Engineer

Birmingham, West Midlands, United Kingdom
Mercury Hampton
within a thriving business. Key Responsibilities: Sell advanced precision engineering/machine tools products. Provide technical sales support via phone, email, and in-person customer visits. Conduct machine installations and customer training sessions. Attend exhibitions and trade shows Manage an already successful independent territory (Midlands) with high revenue … potential. Qualifications and Experience: You must have: A background within machine tools, tool holding, precision manufacturing, CNC machining etc. Desire to pursue a technical, consultative engineering sales career. Ability to work independently with an entrepreneurial mindset. Excellent communication skills and a self-confident customer-facing manner. You will … Stourbridge, Kidderminster, Stratford-upon-Avon, Worcester. Join our client, a leading high-tech company that values its people and is dedicated to delivering exceptional customer experiences. This is your chance to take on a challenging role with high responsibility and make a lasting impact within a company poised for more »
Employment Type: Permanent
Salary: £35,000
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IT Operations Team Leader

Stoke-On-Trent, England, United Kingdom
bet365
of ensuring that the services provided by your team meet the highest standards. Our mission is to support the production IT service, this includes customer-facing products and critical internal systems. You will ensure smooth operations, timely incident resolution and proactive maintenance. Furthermore, quality assurance, process improvements and adherence … it is imperative for you to consider scalability, security and emerging technologies, whilst advocating for investments that enhance efficiency and resilience. Preferred skills and experience Ability to collaborate with stakeholders, advocating for positive changes that enhance efficiency, reliability, and overall service excellence. Ability to adapt as the technology landscape … evolves rapidly and adjust to new tools, processes, and challenges. Experience managing incidents, monitoring system health and maintaining service levels. Experience in preparing your team for any scenario such as handling a sudden surge in user requests or responding to critical incidents. Experience working closely with other more »
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Fixed Gas Detection Lead Engineer

Oakham, Rutland, East Midlands, United Kingdom
Breathe Safety
expand our horizons with operational branches in Fawley and the Teesside area. Our new headquarters symbolize our commitment to innovation, employee growth, and enhancing customer experience. In this dynamic environment, we are not just maintaining but actively reinforcing our leading position in the industry. We pride ourselves on our … clients. Our Core Values: At Breathe Safety, our values are the bedrock of our culture and operations. We adhere to PACT: Positive Attitude, Accountability, Customer Focus, and Trustworthiness. These values guide every aspect of our work and are vital to our ongoing success. We seek individuals who align with … across the UK 3-5 days a week. Requirements: Current qualification to maintain Crowcon fixed gas detection systems. (Mandatory) At least 2 years of experience working on fixed gas detection systems in a field-based role, including troubleshooting, repairs, and commissioning. (Mandatory) Ability to travel across the UK. (Mandatory more »
Employment Type: Permanent
Salary: £35,000
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Service Technician / Engineer

Nottingham, Nottinghamshire, United Kingdom
Confidential
Role We are looking for a multi skilled Service Engineer for our Aftersales Department based at our Head Office in Nottingham. Do you have experience working with electrical and mechanical equipment? Are you looking to work on something different each day? We are looking for talented people who are … committed to delivering a great customer experience. At Machine Mart being a Service Enginee... more »
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Customer Experience
the Midlands
10th Percentile
£25,500
25th Percentile
£35,463
Median
£43,000
75th Percentile
£58,750
90th Percentile
£83,250