Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Proactive Appointments Limited
IT Support Analyst – On Site Our client seeks an experienced 1st Line Desktop Support Engineer to join their small but committed team. You will have experience in both helpdesk and desktop support. This opportunity will be a springboard into your Support career. You will have: - Windows Server experience … and protocols, including Active Directory, MS Office 365 Endpoint Protection SQL Any knowledge of VB useful If this could be your next on-site IT Support position, please forward your cv for further information Due to the volume of applications received for positions, it will not be possible more »
Senior IT Business Analyst – Tech/Systems/Software – Midlands/Flexible Up to 60k per annum plus excellent benefits – Flexible working on offer, expected to be in the office a few times per month. Senior IT Business Analyst required for an organisation progressing through a … large scale system transformation & change programme! Fantastic opportunity to make a real impact at a time when the organisation is investing heavily in it’s systems and software. This is a great opportunity for an experienced Business Analyst that is looking for a role with variety & challenge. Previous … internal & external resources would be desirable. Role overview: Work with stakeholders to gather requirements ahead of the upcoming system transformation and projects Ensure projects (IT & Change) meet the business requirements and IT requirements are gathered, utilising a variety of methods; workshops etc. Work with internal stakeholders to scope more »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
Bright Horizons UK
Title 1st Line IT Support Salary: £24k-£26k doe Hours: 37.5 per week/Monday-Friday Job Type: Permanent, Fulltime Location: Hybrid with regular travel to our HO in Northampton (on site 2-3 days per week) The Role: This role will assist in the running of an efficient … IT Service Desk, ensuring the support tickets are handled in a swift manor and escalated where applicable. Our Service Desk provides support for over 300 Nursery locations across the UK , as well as Support Staff and other colleagues around the world in the USA, Netherlands, India and Australia too … Doing: First point of contact for telephone and onsite support requests for customers throughout the business. Answer, respond to and if necessary, to create IT service requests via a ticketing system or phone. Provide 1st contact technical problem analysis and resolution of client issues with the aid of available more »
IT Business Analyst – Tech/Systems/Software – Midlands/Flexible Up to 50k/55k per annum plus excellent benefits – Flexible working on offer, expected to be in the office a few times per month. IT Business Analyst required for an organisation progressing through a … large scale system transformation & change programme! Fantastic opportunity to make a real impact at a time when the organisation is investing heavily in it’s systems and software. This is a great opportunity for an experienced Business Analyst that is looking for a role with variety & challenge. Previous … implementations and/or software upgrades. Proven stakeholder management skills and ability to manage internal & external resources would be desirable. Role overview: Ensure projects (IT & Change) meet the business requirements and IT requirements are gathered, utilising a variety of methods; workshops etc. Work with internal stakeholders to scope more »
University Hospitals Birmingham NHS Foundation Trust
Job summary The IT Service Centre provides single point of contact and liaison for all internal and external IM&T Incidents, Requests and enquiries. As a member of the team IT Service Centre team, reporting to the IT Service Desk Team Leader, the post holder will provide … a responsive, customer focussed service, providing extensive 1st and 2nd Level IT Support to Trust users and stakeholders as directed. Primary focus of the role will be maintaining customer satisfaction and experience both personally and across the wider team via affective first line Incident management and Request Fulfilment, within … incidents and requests, updating and/or closing tickets and providing confirmation to the Customer as required. *Provide senior Service Desk support within the IT Service Centre Team to ensure delivery of an efficient and reliable IT Customer centric service to the Trust, utilising advanced customer service skills more »
IT Support Analyst – 2nd line, Windows, IT Change Projects We are hiring for a seasoned Support Analyst on a permanent basis to work onsite in the north east Birmingham area. This is a really interesting role encompassing IT Support for users but bespoke application support … and involvement in plenty of IT Change projects. As such there will be stakeholder engagement across the business, in an almost BA capacity, to understand user needs, drive IT projects forward, implement and document. You will have commercial experience in: MS 365 Azure AD/Entra ID Azure … If you are looking for a varied role with plenty of project work and the chance to take on broader responsibility across BA and IT Support, please get in touch ASAP. more »
1st Line IT Support Analyst Location: Worcester Salary: £26,000 My client based in Worcester is on the search for a 1st Line Support Analyst, providing high-quality technical support to businesses across a variety of sectors. Their commitment to delivering outstanding customer service and innovative IT solutions sets them apart. They are now looking for a proactive 1st Line Support Analyst with at least 1 year of experience to join their team and provide essential frontline technical support to their clients. Key Responsibilities: * Serve as the first point of contact for clients, providing technical … Assist with basic network troubleshooting, including routers, switches, and internet connectivity. Experience: * At least 1 year of experience in a 1st line support or IT helpdesk role. * Basic knowledge of Windows OS, Microsoft Office 365, and general IT troubleshooting. * Familiarity with Active Directory and user account management. * Understanding more »
Leicester, City of Leicester, Leicestershire, United Kingdom
Ideal Personnel & Recruitment Solutions Limited
Our client has a permanent vacancy for an IT Trainer & Process Analyst to join their close-knit, friendly IT team. You will be responsible for designing and delivering IT training, improving employee technical skills and supporting the IT Director with various tasks in order to … provide a smooth IT process for the business, whilst ensuring employees IT needs are met. Some of these duties will include: • Identify IT training needs for all users, across all offices • Design and maintain all training materials, user guides and training videos for all required IT training • Maintenance and delivery of the IT Induction programme for new starters • Design and deliver of a range of structured and ad hoc training opportunities and providing advice and guidance to users, at all levels, across the business • Contribute to the policing of IT quality standards and more »
Our client has a permanent vacancy for an IT Trainer & Process Analyst to join their close-knit, friendly IT team. You will be responsible for designing and delivering IT training, improving employee technical skills and supporting the IT Director with various tasks in order to … provide a smooth IT process for the business, whilst ensuring employees IT needs are met. Some of these duties will include: • Identify IT training needs for all users, across all offices • Design and maintain all training materials, user guides and training videos for all required IT training • Maintenance and delivery of the IT Induction programme for new starters • Design and deliver of a range of structured and ad hoc training opportunities and providing advice and guidance to users, at all levels, across the business • Contribute to the policing of IT quality standards and more »
IT Support Analyst Midlands (Hybrid - 10 days per month on site) £25,000 p.a. This role is within the IT Service Delivery team of our amazing client who are leaders in their sector and growing rapidly. The friendly and professional Service Delivery team deliver high quality technical … support helping the business to solve any user based technical issues. The IT Support Analysts provide end-users with technical support on business systems, hardware requests, hardware configuration and general asset management. The role will provide written advice via email, tickets, live chat and verbal telephone advice when problems … new starters and leavers etc.). The role encompasses first and second line duties and will require a technical skillset and previous experience. As IT Support Analyst your key responsibilities will include: • Working closely with an external service partner as “one team” with joint accountability and representation. • Quickly more »
Job title: Project Finance Analyst - IT Location: Warwick/Wokingham/Hybrid Duration: 6 months initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious … by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: This role is to support all IT portfolio investments to achieve our ambition, partnering with Delivery Managers in costing their delivery plans, month end and commercial processes plus oversight of correct … usage of finance policies and guidance (Capex/Opex/iRTB). Responsibilities: · Understand and be able to communicate project financial processes within IT, working closely with both the Portfolio and Programme Managers, and corporate finance teams · Support and guide Project Managers and Solution Engineering Managers to ensure good more »
Corby, Northamptonshire, East Midlands, United Kingdom
Ashdown Group
A well-established, successful, manufacturing company are looking for a 1 st Line Help Desk Analyst to join the team based in their offices in Corby. The role offers amazing scope for career development and growth. As 1 st Line IT Help Desk Analyst reporting to the … IT Manager, you will be responsible for providing necessary IT support to the business. Please note - no experience is required - full training will be provided. Any for of IT qualification would be beneficial and a passion for technology. Key responsibilities on the user side will include helping … to resolve all IT related issues, liaising with 3 rd party companies to resolve support cases, setting up and maintaining users systems and assisting with user onboarding and outboarding processes. You will also maintain the companies bespoke software (training provided), update inventory of all hardware and software, monitor the more »