University Hospitals Birmingham NHS Foundation Trust
line support with full information oMonitoring, chasing and escalating outstanding third party incidents About us We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment … IT qualification. *CompTIA A+ and N+ certification or an IT related relevant Diploma or equivalent industry qualification or experience. *Advanced ECDL or equivalent knowledge. *ITILFoundationCertificate or equivalent. Desirable *Technical IT degree qualification desirable. *Office365 qualifications Experience Essential *Experience providing application support within an ICT environment. … Extensive experience of working within defined Service Level. Agreements & Service Level Targets. *High level of understanding of ITIL processes and Service Management best practice framework. Desirable *Relevant experience gained working within an IT Service Desk/Centre Team or equivalent First Level/Application/Customer support function. *Experience more »
effectively. Your Profile Essential skills/knowledge/experience: Good working knowledge of Client Operating systems and applications, such as MS Windows, Office, Linux. ITILFoundation certified, Ideally ITIL Incident/Problem Practitioner. Experience working within a large complex IT department/organization. Excellent Working Knowledge of more »
University Hospitals Birmingham NHS Foundation Trust
roles and professional backgrounds? Do you enjoy making improvements, challenging the status quo, and unlocking the potential of new technology? University Hospitals Birmingham NHS Foundation Trust are looking for a candidate who has demonstrated an interest and passion for technological improvement and automation in a healthcare environment. This exciting … and have practical expertise in developing, supporting, and implementing Power Platform solutions. You should have a good knowledge and experience of working in an ITIL driven environment. Main duties of the job Leverage solid Power Platform skills and experience to design, create, and promote apps and automations within UHB … NHS Foundation Trust. Work as part of the Centre of Excellence (CoE) team to administer the Power Platform Centre of Excellence. Work under the direction of the CSI Manager/CoE Lead, using Business Analysis techniques to quantify, measure, and document selected processes, procedures, and systems across the Trust. more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Intellect UK Group Limited
communication skills, with the ability to explain technical concepts to non-technical users. Ability to work effectively in a fast-paced, team-oriented environment. ITILFoundation certification or equivalent is desirable but not essential. UK driving licence. more »
years in IT support, including significant experience in 2nd and 3rd line roles. Prior leadership or supervisory experience in a 24x7 operational environment ITILFoundation certification required Strong leadership and communication skills, ability to work under pressure, excellent problem-solving abilities, and a proactive approach to incident management more »
Staffordshire, United Kingdom Hybrid / WFH Options
Experis
Access/ENTA MS Defender VMWare Products Configuration and Administration Storage and Hosting Experience of resolving P1 & P2 scenarios effectively BAU tasks as required ITIL Any of the following Certifications will be highly advantageous: Experience as an Technical Services Analyst or Hosting & Storage Engineer ITILFoundationCertificatemore »