26 to 39 of 39 Performance Management Jobs in the Midlands

leadership and direction of the Lead Pharmacist - Electronic Prescribing and Medicines Administration (EPMA): Responsible for the development, configuration, testing, implementation, on-going maintenance and management of the Trust's EPMA system and relevant digital medicines systems. To work with the Lead EPMA Pharmacist and the multi-disciplinary EPMA project … hospital pharmacy experience Relevant experience in a senior technician role responsible for managing staff, services or resources Knowledge and experience of service improvement, change management and service development techniques Substantial experience and knowledge of pharmacy stock control systems gained through significant relevant post qualification experience Experience of teaching/… training staff at all levels Desirable Experience of risk management and audit Previous experience of working with an EPMA system Communication and Relationship Skills Essential Good interpersonal, negotiating, influencing and presentation skills - written and verbal Management and team building skills Good communication skills with multi-disciplinary team members more »

role in driving and supporting optimised workforce and telephony reporting. Your insights will contribute to our goal of delivering consistently high-quality patient care, performance management, business intelligence insights, and continuous service improvement. Key Responsibilities Act as a champion for high-quality patient care and interactions across all … creation of optimised Workforce and Telephony reports aligned with operational metrics and KPIs. Influence senior stakeholders with expert knowledge on quality Telephony and Workforce Management (WFM) best practices. Lead the day-to-day utilisation of the NICE CXOne and NICE IEX WFM systems, including optimisation, change management, and … visualization. Strong ability to turn data into actionable insights. Excellent communication skills with a flair for storytelling. Knowledge and experience with NICE IEX Workforce Management and NICE CXOne Telephony systems. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role. Experience in more »

to support business development, support high level design for new markets/phase 1 high level designs for new markets/products/variants. Performance management of mechanical and electrical design engineering staff. Creation and maintenance/continuous improvement of the design process and how it fits into … design limits. Ensuring compliance for global markets include CE/UL and other appropriate harmonised standards. Design authority for all transformer technologies. Compilation and management of all O&M documentation for the product portfolio. Person Specification: Qualifications Essential: Degree in Electrical Engineering or appropriate alternative Desirable: Experience Essential: Designing more »

of industries, including utilities, FMCG, pharmaceuticals, and more. With a client roster boasting industry giants like Kelloggs, Pepsico, and Thames Water, our consultancy services, performance management, and systems integration have garnered acclaim for their ability to enhance performance, reduce costs, and mitigate environmental impact. Our team of more »

to establish viability of opportunities - Define processes from both the As-Is and To-Be perspectives - Own the requirements engineering (elucidation, analysis documentation and management) process for portfolios of activities - Facilitate the design of solutions that meet or exceed the expectations of customer - Contribute to the development of solutions … indirect stakeholder's interest and influence - Conduct internal and external environment scanning - Collaborate on the implementation of the wider business change lifecycle - Establish business performance management metrics - Assist in benefits realisation activities Person Specification: - Demonstrable working experience of high profile and value business transformations - Thorough grounding in Business more »

and contributing to the overall HR strategy. Key Responsibilities: Collaborate with managers and employees to provide HR guidance and support on various issues, including performance management, employee relations, and talent development. Assist in the implementation of HR policies and procedures, ensuring compliance with employment laws and company standards. … best practices and employment law. Excellent communication and interpersonal skills, with the ability to build effective relationships at all levels. Strong organisational and time management skills, with the ability to manage multiple priorities. Proactive and solutions-oriented mindset. How to Apply: If you are an enthusiastic HR professional looking more »

leadership will be crucial in ensuring our helpline operates effectively and meets the needs of service users. You will be responsible for reviewing service performance using both qualitative and quantitative data, seeking opportunities for improvement and fostering partnerships. In this role, you will coach our MND Connect Advisers, helping … regularly on occasion may be required to meet business needs.) What are we looking for? A compassionate and skilled leader with strong experience in performance management, training, and team development. You should have a background in managing staff and volunteers within a helpline or support service, ideally in more »

and other Microsoft Office applications. You'll be independent, able to manage your own workload and confident supporting colleagues with using data to support performance management and strategic decision making. Ideally, youll have experience of designing and managing projects across multiple departments with multiple stakeholders. Further to this more »

organisations to assure the delivery of financial requirements that support great patient care. The role also delivers NHS England responsibilities including financial reporting, planning , performance and regulation requirements. The role is very varied and responsibilities will include operational and medium term financial planning, annual plan delivery, financial risk management … of current NHS financial frameworks, targets and regimes - provider and commissioner. 3. Significant experience of large scale short, medium and long-term planning and performance management processes - supporting both organisations which are succeeding and those which are failing. 4. Ability to provide and receive, convey and present highly more »

Job summary The responsibilities of the team are to provide accessible, responsive and continually improved and developed corporate systems to facilitate enhanced organisational performance, efficiency and effectiveness. This will include ensuring the effective contract and performance management of all associated systems and services, the development of effective more »

and monitor SLAs for application support and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions. Incident Management Lead the investigation and resolution of product-related incidents … minimize downtime and restore services quickly. Analyse root causes of incidents and implement preventive measures to reduce the likelihood of recurrence. Ensure that incident management processes align with industry best practices and adhere to agreed-upon service levels. Team Management Lead and manage a team of product support … specialists, providing coaching, mentoring and performance management. Allocate resources effectively, monitor workload, and provide guidance to team members to ensure optimal support delivery. Conduct regular performance evaluations, identify training needs, and facilitate professional development opportunities for team members. Communication and Coordination Serve as a liaison between business users more »

and monitor SLAs for application support and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions. Incident Management Lead the investigation and resolution of product-related incidents … minimize downtime and restore services quickly. Analyse root causes of incidents and implement preventive measures to reduce the likelihood of recurrence. Ensure that incident management processes align with industry best practices and adhere to agreed-upon service levels. Team Management Lead and manage a team of product support … specialists, providing coaching, mentoring and performance management. Allocate resources effectively, monitor workload, and provide guidance to team members to ensure optimal support delivery. Conduct regular performance evaluations, identify training needs, and facilitate professional development opportunities for team members. Communication and Coordination Serve as a liaison between business users more »

uptime and customer satisfaction. Key Responsibilities: Lead and manage the service department, including field service engineers, workshop engineers, and support staff, to ensure optimal performance and productivity. Develop and implement service strategies, policies, and procedures to meet customer needs and business objectives. Establish service standards and performance metrics … and monitor team performance against targets, taking corrective action as necessary. Collaborate with sales and marketing teams to promote service offerings, identify new business opportunities, and achieve revenue targets. Manage service contracts and agreements with customers, ensuring compliance with terms and conditions and delivering exceptional customer service. Handle customer … and maintain relationships with key customers, stakeholders, and suppliers, fostering long-term partnerships and driving customer loyalty. Oversee service scheduling, resource allocation, and inventory management, optimizing efficiency and cost-effectiveness. Provide technical expertise and guidance to service teams, offering support with complex technical issues and ensuring adherence to quality more »

apprentices, technicians and Manufacturing Engineers etc). They ensure that their facility operates to the appropriate processes and behaviours to ensure the delivery of performance for Safety, Quality, Cost and Delivery against agreed targets. Duties and Responsibilities As an Operations Leader you will: They will ensure compliance of all … safety. They will manage the teams absence and behaviours to ensure that they meet the expectations of the MTC. Where appropriate this will include performance management. They will inspire a culture of continuous improvement and strive to empower their team members to take action to resolve issues independently. They … will be empowered to stop work and tasks, should the behaviour or process be inappropriate or unsafe. They have overall day-to-day management of the Cell schedule and its performance against commitments for schedule and cost whilst ensuring that quality and safety requirements are maintained. Influence the more »