1 to 3 of 3 Service Catalogue Jobs in the Midlands with Remote Work Options

They are looking for a Network Engineer with excellent communication skills to develop long-term roadmaps for the organisation. The role Networks Standard Service - Technical Lead is responsible for the overall architecture, high level design and engineering configuration of the Networks Standard Service, working with suppliers … review the technology currency and deployments to assure fit for purpose and performance. This role works from idea (from the business), developing the service high level technical solution through the introduction process, gathering and prioritizing business and customer functional and performance requirements and working closely with Operations, Service … external teams to improve technical configurations to improve performance. Provides technical data for Networks Standard Service communications by defining Service Catalogue entries for the Technical Architecture, Engineering Design and practical configuration information to support operations and solutions in consuming the services. Works with Networks Standard more »

We are recruiting for an experienced Service Delivery Manager to join an established National Wholesaler. This is a Hybrid Working role , with the office being based in Birmingham (B26 ) GreatSalary + Bonus Scheme Monday to Friday 08:30 17:00 Hybrid working role with occasional Travel Contracted to … No Bank Holiday working, Company Laptop & Mobile Phone, employee focused company that provides great training and up-skilling opportunities to progress As our Service Delivery Manager, you will take ownership of the day- to-day activities supported by a team of 20 experienced IT colleagues. Overseeing SLAs achievements … up and able to support. Demonstrable Service Improvement mindset utilising Management Information to drive customer satisfaction. Maintenance of IT Service catalogue to ensure the information is accurate, has the appropriate details, dependencies and interfaces of all services available to customers. Service Delivery Manager more »

processes, business models & technologies of the internet era to respond to people's raised expectations" [Tom Loosemore's definition of Digital]. The Service Desk Manager is responsible for the operation and delivery of the digital support services function. The post holder will contribute to Service … based on the IT Infrastructure Library (ITIL) framework. The post holder will be responsible for the leadership and effective management of the ICT Service Desk teams, contributing to provision of 24x7x365 ICT support for the Group. Please be aware the vacancy may be closed early if receive lots … service deliverables regarding all levels of service management related to the ICT support service. Responsible for both the ICT Services Catalogue and Configuration Management Database (CMDB)/Service Desk tool. The post holder will be focused on understanding customer needs and will build more »