51 to 75 of 80 Support Engineer Jobs in the Midlands

IT SUPPORT TECHNICIAN Opportunity for an IT Support Technician to join an Alfreton based innovative company. Salary up to £34,000 + fantastic benefits including annual bonus scheme, matched 7% pension, medical cash plan, cycle to work scheme and more! Apply online or contact robert.elvey@searchability.com/… health service 7% matched pension Medical Cash Plan Free Parking Cycle to work scheme WHAT WILL YOU BE DOING? Reporting to the UK IT Support & Operations Team Leader, the IT Support Technician is the primary contact for UK IT support, addressing inquiries, problems, and requests from local … and remote employees promptly. Responsibilities include providing email, telephone, and remote support to UK/IE users, conducting on-site visits as needed, and ensuring all issues are logged and resolved. The role involves overseeing local site IT projects, managing device implementations and upgrades, and collaborating on telephony migrations more »

I’m recruiting on behalf of my client, an IT Solutions firm based in Nottingham for an IT Support Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments, Office … administration, Active Directory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide 1st and 2nd line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments. Administer Office 365 environments, including user management, email configurations, and security settings. Deploy and manage Azure cloud services … assisting clients with migrations, implementations, and optimisations. Support and maintain telephony systems, assisting clients with configuration, troubleshooting, and upgrades. Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner. Document and maintain accurate records of technical configurations, procedures, and troubleshooting more »

MSP EXPERIENCE REQUIRED I’m recruiting on behalf of my client, an MSP/IT Solutions firm based in Birmingham for an IT Support Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop … and server environments, Office 365 administration, Active Directory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide second-line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments. Administer Office 365 environments, including user management, email configurations, and security settings. Deploy and manage … Azure cloud services, assisting clients with migrations, implementations, and optimisations. Support and maintain telephony systems, assisting clients with configuration, troubleshooting, and upgrades. Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner. Document and maintain accurate records of technical configurations more »

Element has an opportunity for a Senior IT Engineer to become part of our growing IT Operations Team. This role will primarily focus on 3rd line Networking & Infrastructure support and IT Project resource to our EU/Global colleagues. We are looking for an experienced and confident individual … this position will provide you with the environment to do so and to take an active role in shaping our IT landscape. Core Responsibilities Support and maintenance of Element core servers, networking, VOIP, eMail and messaging systems Support and maintenance of VMware, Cloud and storage systems Technical project … support for acquisitions and integrations Monitoring core systems for effectiveness/appropriateness and pro-active maintenance. Efficient and effective management of 3rd line incidents through to a successful, timely resolution Build and maintain strong relationships with both internal customers and external suppliers/partners Contribute to global strategy and more »

sponsorships can be offered for this position. Who We Are: As the global leader in third party maintenance, our 2500 Park Place Associates provide support to 21,000+ customers in more than 154+ countries. We are proud to service 90% of Fortune 500 companies and 40% of Forbes … scheme Health cash plan and private medical insurance including dental 4x Life assurance Fitness reimbursement Access to Employee Assistance Program The HPE Senior Advanced Engineer provides level three technical support on data center equipment and possesses specific original equipment manufacturer (OEM) product knowledge of server, storage, or network … while regularly consulting and troubleshooting with field engineers, internal employees, and customers to solve issues escalated to Advanced Engineering. In addition, the senior advanced engineer is responsible for completing research reviewing and approving all relevant documentation and leading an NPI process for the release and support of new more »

3rd Line WAN Network Support & Project Engineer SC Cleared Solihull - On Site Working £180-£290 per day- 9 Months contract We are looking for a 3rd Line WAN Network Support & Project Engineer the role will involve Configuring SRX series routers in order to meet tight project … deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rd line network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support the Customer Network WAN estate. Daily duties … will include a mixture project/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rd line team. Desirable Skills: Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX more »

Working hours are Monday - Friday, 9am-5pm. The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland. Provide desk-side and remote support to users, including resolving hardware and software issues. Adhering to KPIs and SLAs. … Set up, configure and install new PCs and associated equipment in accordance with company procedures. Provide local support for desktop, server and network infrastructure equipment. Open to work off site at Eurofins locations within UK and Ireland. A key part of this role will require regular travel to supported … comply with Company rules, procedures, agreements and any notices displayed by the Company throughout your location. Participate in covering on-site and off-site support, which may be as part of a shift rotation. Occasional weekend and evening work as required by the business needs and management requests. You more »

We are looking to recruit an experienced senior Infrastructure Support Engineer. You should be experienced working in abroad support role providing support 2nd line support of Windows Server and Active Directory, Ideally you will also have a good knowledge of networking able to support Cisco … would any experience in a mixed environment that includes Apple Mac OS. This is a broad role, in addition to having a broad IT support experience you will need excellent communication skills. This role will include the provision of VIP support. We are looking for people who have a more »

IT Service Desk 2nd/3rd line Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure experience. You will play a crucial role … and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to more »

of pharmacies with automation. As a valued member of the team, you will work collaboratively to achieve successful automation solutions, including the following: To support customers with their robots including fault finding, diagnosis, rectification, and training, whilst documenting any action undertook. To support in smooth start up for … solutions whilst understanding documentation that goes alongside. Interpreting simple engineering and technical documentation such as device manuals, schematics, fault reports etc. Carry out and support annual maintenance on automation systems whilst finding possible faults. Learn about the hardware and software which controls robots and configure changing capabilities. Monitor stock more »

SCADA Systems Support Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help … and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Applications Team Leader, you will provide technical system support service that ensures all applications are running to their optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs … reports. Understanding and adhering to all system and service policies, procedures and processes. Proactively engaging with all members of the System Management Team to support a continuous improvement program for the SCADA system and the service provided with the customer. Maintaining application security by deployment of system patches. Diagnosing more »

IT Support Engineer My client is an award-winning Car Dealer Group, looking for an IT Support Engineer to join their team. You will be supporting over 1200+ user, covering over 50 branches, by taking calls and emails, supporting where possible and escalating to the correct … DOE Key Responsibilities: Act as the primary point of contact, addressing enquiries and technical concerns with professionalism. Provide 1st/2nd line support via remote access tools, swiftly resolving IT issues. Install new hardware (printers, servers, work stations etc) Set up accounts, passwords (new and resets), permissions Monitoring IT … systems and infrastructure Telephony support Skills: Minimum 1 year experience in a 1st/2nd line Support Role Knowledge of Active Directory, Group Policy, Windows Server Experience working with Microsoft Office applications. Basic understanding of networking (DNS, DHCP TCP/IP) Experience with Document Management Systems (Kerridge) would more »

IT Project Engineer, IT Support ( MSP ) Henley-in-Arden, Monday/Wednesday/Friday £35,000 - £45,000 + Training + Progression + Benefit Are you an IT Project Engineer looking to join a local, stable and well organised IT Solutions company, having built a fantastic reputation … to work with a skilled team of likeminded professionals working across a range of industries. On offer is an exciting opportunity for an IT Support Technician to work with their cutting edge technologies with top level training, in a business going from strength to strength over the last few … years. In this role, the successful IT Support Technician will be managing devices, dealing with tickets, working on maintaining office systems and general helpdesk work and troubleshooting a range of IT issues for various customers and businesses. The ideal IT Support Technician will have an interest in working more »

This Technical Support Engineer role offers a unique opportunity to work in a growing and innovative company within a traditionally archaic industry. While big players in the market are slow to innovate, this company is committed to bringing groundbreaking products to market. Over the past three years, the … apart from typical corporate roles. Employees enjoy the freedom to shape their roles, contribute ideas, and see their suggestions implemented. In addition to technical support, you will be responsible for the development, testing, and integration of new camera systems, IoT (4G Routers), and software products, resolving faults, identifying market … trends, and exploring new technologies. You will evaluate, create, and update field service guides to enhance engineer awareness and first-time fix rates, while staying current with industry trends and onboarding new hardware products. Additionally, you will manage helpdesk tickets from initiation to resolution, provide fault-finding assistance, and more »

Manager Salary: £28k to £35k Please note this a hybrid role based out of my clients Chesterfield office. Overview This position will provide technical support to our clients customers within a service desk environment mainly managed by remote access however on-site visits may be required. A good technical … customer experience at all times is a must along with an understanding of the commercial goals of the business as a whole. Responsibilities Provide support for incidents related to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via … clearly, effectively and in a timely manner with all customers. Create and maintain accurate documentation within the centralised management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Continue to develop technical knowledge and skillset through formal training, informal training and hands more »

IT Support Engineer { MSP } Stourbridge £25,000 - £30,000 + Progression + Training + Overtime + Car Are you an IT Support Engineer looking to kickstart your career in the IT industry in a role where you'll find a competitive salary and role progression within … a fast-growing IT Support company? On offer is an exciting opportunity to catapult yourself into the IT industry by entering an IT Support Engineer role where you will be part of a client-focused IT Support company which is regarded as the top IT services … company in the area. In this role, the successful IT Support Engineer has a chance to provide effective IT support by dealing with client tickets at a fast pace as well as being a team player who professionally conducts themselves, is process driven, and has good attention more »

Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a Design Support Engineer on a full-time, permanent basis. Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by … extra days per year Free parking Competitive contributory pension scheme Health cash plan Share save scheme Discounts on products and services Job Role Support the design department in creating specification documentation and materials Managing OEM and sourcing projects Designing and producing product literature Creating exploded drawings and BOMs using … SolidWorks Conducting research to support new product concepts Preparing for and participating in design reviews Ensuring products are tested and meet market demands and compliance requirements Coordinating with test houses and laboratories to ensure product compliance with standards Communicate with all teams in the technical/quality department to more »

2nd Line Support Engineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2nd Line Support Engineer to join their talented IT team. This is an exciting opportunity for an individual with a passion … for technology and a proven track record in providing excellent IT support. Responsibilities: Provide second-line technical support to end-users, resolving hardware and software issues promptly and effectively. Manage and troubleshoot Active Directory, Office 365, Team Viewer, and Adobe-related problems. Collaborate with the IT team to ensure … seamless delivery of IT services. Handle escalated support issues and work towards timely resolution. Maintain and update documentation related to IT processes and procedures. Assist in the evaluation and implementation of new technologies. Collaborate with other teams to contribute to ongoing projects. Requirements: Proven experience as a 2nd Line more »

Onsite IT Support Engineer Our well established client is looking for a immediatley available IT Support Engineer on an initial 3 month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong Customer Service more »

IT Support Engineer Inspire Resourcing are recruiting for an IT Support Engineer to work for our global client at their Chesterfield office. This is an excellent opportunity for someone with previous IT Support experience that wants to work in a varied role and can handle … cases past 1st/2nd line stage. Duties to include: Provide first-level technical support to end-users via phone, email, and via a ticketing system. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Install, configure, and maintain computer systems, printers etc. Manage and support … maintenance and updates to ensure optimal performance. Collaborate with other IT team members to develop and implement IT policies and procedures. Provide training and support to end-users to enhance their technical skills and understanding. Person Specification: Previous IT support experience# Familiarity with networking protocols, hardware, and configurations. more »

Deskside Support Engineer 6 month contract (Inside IR35) Up to £142 per day This is an exceptional opportunity to work for an international IT Service Provider, working on site in Leamington Spa. Deskside Support Engineer Job Summary As the Deskside Support Engineer, you will … provide on-site desktop support for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices. Duties include Software deployment Handle customers inline with SLA and escalate if needed Provide hardware\software break … fix support across a range of devices Provide efficiency recommendations when immediate problems arise Security Cleared Deskside Support Engineer Essential skills Software and hardware troubleshooting Experience replacing parts on laptops and desktops Support knowledge across Windows 7, 10 including O365 Active Directory experience If this Deskside more »

3rd Line Support Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash Plan (after probation … Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important part of what enables this to … to work in a proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rd line escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults with technical systems more »

IT Support Engineer (MSP) Ripley £45,000 - £55,000 + Training + Company Pension + Flexi Hours + Overtime Are you an IT Support Engineer that wants to work for an industry leading company that combine cutting-edge technology with a personalised service for their customers … you up to date with state-of-the-art technology and continue your professional development? On offer is the exciting opportunity for an IT Support Engineer to join a company that provides best-in-class services. They help businesses become more efficient and profitable by delivering Managed IT … Support, they are seen as integral to their customers because of their knowledge and expertise. In this role you will be dealing with escalations and high priority customers whilst keeping and building positive relationships. You will be conducting audits on both systems and software and helping out with server more »

Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for … an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with … partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling more »

Job Title: IT Support Engineer Location: Northampton - 3 days from the office 2 from home Salary: Up to £30,000 per annum Key Areas: Windows Server, Windows Desktop, 1st/2nd-Line Support, Networking, AD, Active Directory, Networking, LAN/WAN, TCP/IP, O365, MS365, MSP … Are you an enthusiastic and customer-focused individual with a passion for IT support? We are currently seeking a talented IT Support Engineer to join this dedicated IT MSP in their Northampton offices. Responsibilities: - Provide first-line technical support to end-users via phone, email, and … system. - Troubleshoot and resolve hardware and software issues promptly and efficiently. - Escalate complex problems to the appropriate teams while ensuring timely resolution. - Document all support interactions and solutions accurately within the ticketing system. - Assist with the setup and configuration of user accounts, devices, and software applications. - Collaborate with other more »