1 to 9 of 9 Support Technician Jobs in the Midlands with Remote Work Options

IT Support Technician - Stoke-on-Trent - GBP £30,000 (Hybrid/Field) My client is one of the UK's foremost IT Companies and is in the midst of company growth! They are seeking a competent IT Support Technician to join their team. This position presents … join a great company and team with plenty of potential for growth. As a successful candidate, you will be responsible for providing top-notch support and troubleshooting services for desktops, servers, and software. Your role will require the highest level of technical proficiency, responsiveness, and customer service. Self-motivation … Key Responsibilities: Continuously develop knowledge and skills, particularly in portal development, to prepare for future projects and progression opportunities Provide first and second-level support for the user base, including troubleshooting software, hardware, and business applications. Provide first and second-level support for IT systems used by users more »

Digital Support Technician Hybrid Working - Birmingham Head Office Competitive Salary You will play a crucial role for the business by proactively receiving, owning, prioritising, documenting, and resolving customer inquiries within SLA, ensuring an ongoing high-quality service is delivered, and making sure problems are appropriately escalated when necessary. … What you will be doing as our Digital Support Technician: Provide support and diagnosis of customer queries via email, telephone, and in-person or by agreed ITSM Tools (Service Now) Monitor ticket reports and follow up on escalation with relevant Service Now support groups to ensure … tickets are resolved in a timely manner and that the customer is kept informed until incident and request resolution Deliver and support an effective and efficient call handling capability that makes best use of technology and knowledge to respond to customer needs. Contribute to delivering effective service reporting for more »

1st/2nd Line Support Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st/2nd Line Technician to join their team and provide … internal support. Role: 1st/2nd Line Support Technician Salary: up to £25,000 DOE Location: Birmingham - (Hybrid/Remote) Daily Responsibilities: Provide technical support for issues with emails, PDFs, onboarding new users and decommissioning users. Provide technical support for a bespoke tech platform - training is … provided on this platform. Escalating any complex issues for the senior team to resolve. Administering support for new users - onboarding, setting up with the software, and work equipment, providing extensive training on how to use efficiently. Resolve any 1st/2nd tier connectivity issues that occur. Skills Required: Previous more »

Field Support Technician Northampton Permanent To £30,000 (DOE) + Benefits Field Support Technician wanted for a permanent position working with an established local business. Start asap, ideally in May/June 2024. Hybrid working with the expectation of 3 days/week on site visits … of the service desk team, assisting with break/fix issues, project work and setting up new equipment. Providing 1st/2nd Line Technical Support with the ability to troubleshoot, test, repair, and service technical equipment. On-Site Installation, Repair, and Maintenance, Diagnosing Errors and Technical Problems This position … will cover the Central to Southern office areas, such as Cambridge, Coventry, Reading. The ideal candidate has a broad technical support background, highly experienced with the ability to work proficiently unsupervised. Always maintain excellent levels of customer service. Proven field service experience with a full UK Drivers’ licence. Company more »

a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an IT Support Technician, you’ll be an integral part of the team and you’ll provide remote and on-site technical IT assistance to businesses … and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you’ll need: Previous experience within a similar Desktop Support Technician/IT Support Engineer role A driving license with access to a vehicle as there will be occasional travel to clients more »

SQL Technician, Project Support Engineer, Lincoln, COR5762 If you're career-driven with aspirations to work in Technology and Project Management, and a drive to learn experts then this could be the opportunity for you! The Role As a SQL Technician/Project Support Engineer you … need. You will use your technical knowledge of SQL (in particular), and awareness of the development process to help manage the process and provide support to external customers. The Company The SQL Technician/Project Support Engineer will join a leading Software House. The SQL Technician/Project Support Engineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. The role is hybrid remote, with two days a week from the company's Lincoln office. What's required? The ideal candidate will have some of the following; A technical more »

About the role: An opportunity for an IT Support Technician has arisen with a great company based in Birmingham, close to junction 6 of the M6 motorway and 10 mins from Birmingham city centre. This role is predominantly office based, and will offer some home working As the … being hands-on and delivering change and transformation You will have broad and demonstrable technical experience, predominantly in the Microsoft stake. Microsoft Office 365 support Training and educating end-users of O365 capabilities and tools O365 technical administration (Teams, OneDrive, Sharepoint) O365 design and development Intune Management Patch Management … and Windows Servicing Ideally Microsoft Dynamics Business Central administration or awareness of similar ERPs Understanding of networking protocols Server support and cloud back-up Experience with RDS environments Proven Experience in a Support Role Main skills and competencies: Strong Microsoft technical skills listed above You will have a more »

My client is looking for a 1st Line Support Engineer to join their team. This is an exciting opportunity to join a well-established MSP with a long-standing track record with a large client base. This role will offer you variation on day-to-day tasks and a more »

My client is looking for a 1st Line Support Engineer to join their team. This is an exciting opportunity to join a well-established MSP with a long-standing track record with a large client base. This role will offer you variation on day-to-day tasks and a more »