Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and … management, and development and implementation of long term solutions. You will provide coaching and mentoring of other Engineers and deputise for the Senior Technical Services Manager, as required. You will also be involved in project delivery, including but not limited to infrastructure projects, deployments, cloud migrations, as well supporting … the Field Services team with onsite deployments if required. You will communicate with customers, using appropriate channels, whilst ensuring all communications, ticket notes and time entries, meet our quality standards Key Responsibilities: Work on service tickets assigned to you. These may have been logged via telephone, portal, booking systems more »
with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time. design, and develop integration meeting customer requirements. Services teams with integration discovery and scoping. integration timelines including but not limited to notifying clients of changes to task dates or assigned resources. Maintain … customer interfacing skills. Good to have: of Dell Boomi components, connectors, Application Source Qualifier, Mapping Designer and Transformations. on Rest API, SOAP framework, XML, Web service design. Advance Scheduler, Forecasting, Device Manger. Excellent architecture skill set. knowledge of HCM/WFM is an additional advantage. Rewards & Benefits TCS is more »
Worked in at least in 2 ArcGIS development project Experience in ArcGIS configuration and customization based on functional and technical specification Experience in ArcGIS Web application development (with Feature Editing) Significant experience in ArcGIS Field Maps Experience in working with water Utility and creating GIS data model Experience in … developing file based and web-service based integration for ArcGIS Knowledge of ArcGIS product suite along with extensions (Geometric Tools, Utility Network Management, Network Schematics, Workflow Manager). Good coding, testing and debugging skills Experience in data migration for spatial data using tools like FME Desktop and Server. Very more »
