51 to 75 of 91 Customer Experience Jobs in the North West

their products and services. Their innovative banking platform empowers individuals to manage their finances effortlessly. They achieve this through cutting-edge technology and outstanding customer service, all made possible by an incredible team of talented individuals – and that’s where you come in. Their digital marketing team excels at … your unique design expertise. Collaborating closely with the Design team and the wider business, you’ll play a key role in enhancing the overall customer experience, making it one that users are excited to engage with. About You They value creativity, tenacity, and being an all-around good … human, alongside your skills and experience. They want to see what you excel at to determine if there’s a mutual fit. Essential: Proven experience in UX/UI design with a strong portfolio showcasing your work. Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD more »

for the following: You will work alongside our team of UX Designers, Graphic Designers and Content Creators within the Marketing team to create a customer experience to be proud of. You’ll be involved in a vast range of projects, including website design and content, the App, social … and any other areas that need to have the stamp that you’ll help to develop. The Senior Digital Designer will have the following: Experience creating pixel-perfect designs for the web and apps in Figma, Sketch, or similar applications. Experience using the Adobe CC suite of applications … especially Photoshop and Illustrator. An up-to-date portfolio of your best work. Experience in developing web/app design concepts from start to finish – ideation, workshops, wireframing, prototyping, high-fidelity mock-ups, all through to development, QA, and sign-off. Able to liaise and develop relationships with internal more »

Surveying Division Permanent, full-time Home-based but travelling over the Manchester region involved Up to £60,000 At least 3 years of subsidence experience are essential Job purpose To provide professional subsidence and surveying services in connection with domestic and commercial buildings insurance claims. To proactively manage own … etc Act. Administration of building contracts and related contract law. Project management of building works onsite, valuing and authorising contractual payments and agreeing variations. Experience of cost control and financial awareness. Computer Literate – particularly MS Office Package Person specification/key skills: Educated to degree level in an appropriate … discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to: Head of Subsidence and Surveying more »

to our customers vehicles. Role The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within … including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. … Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career more »

to our customers vehicles. Role The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within … including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. … Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

required for their role Test new software and hardware and report on its suitability to the business Create new knowledge base articles for our customer portal and other members of the team Adopt a flexible working style to ensure the delivery of a high standard of service and positive … customer experience Assist with the ongoing provision of a secure ICT infrastructure As part of the first line team you will be responsible for managing the teams queue as well as your own so as to deliver services within agreed SLA’s As first point of contact to … Great Places Housing group we are passionate to support your career development and will provide the successful individual with a range of skills and experience to develop a strong career within ICT. Apprenticeship Standard Information communications technician (level 3) Training Provider BALTIC TRAINING SERVICES LIMITED Working Week Monday - Friday more »

ticket queues to identify trends and escalate to Major Incident or Problem where appropriate • Knowledge sharing and participation in meetings to ensure an excellent customer experience • Provide advice and guidance to customers and liaise with 3rd parties on support issues where appropriate • Ensure that users are kept informed … to assist with the smooth running of the IT Department and to ensure a high level of support for users. • Service operations SLAs/customer expectations are met (e.g. incident response and resolution, service request fulfilment – particularly on user start/account creation and delivery of IT devices) • Ensuring … that internal processes are followed correctly and consistently • Timely monitoring and processing of incident and service request tickets • Providing customer/team updates with clear and concise information Knowledge and Skills • Excellent knowledge of Digital Workplace technologies and support activities – Windows, Office 365, Active Directory user and group administration more »

the business that interfaces with all departments along with both vendors and customers. “a great place to work, a great place to be a customer” The Role: This dynamic team includes individuals with a variety of experiences both in Vendor engagement and across the industry. They have a real … focus on everyone taking ownership of their own role, whilst learning from each other’s experience to support individual personal development. Duties to include but not restricted to: Regular reporting of numbers and hitting sales performance targets Setting out, Implementing and managing framework agreements for our defined vendors. Work … to grow and hit vendor targets Work with Marketing and Vendor on maximising effective campaigns Work with Sales on driving up sales performance Drive customer engagement through Events/Webinars etc. Maximise opportunity for growth by understanding vendor product portfolio and driving new gross margin opportunities identifying potential new more »

operate across multiple offices in the UK, France, and the US. Their expertise spans Enterprise Content Management, Cloud Computing, Cyber Security, Digital Transformation, DevOps, Customer Experience, and Managed Services. If you are passionate about IT and ready to kick-start your career in a dynamic and supportive environment … Escalate IT issues as necessary. Log and manage tickets using our ticketing system. Provide technical support for hardware and software. Ensure high levels of customer service. Actively participate in project work. Contribute to the creation and updating of self-help and knowledge-base articles. Full training and support will … Grade 4/C in Math's and 5/C in English ? Your Training with Baltic: This apprenticeship provides the skills, qualifications and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support apprentice. Next Steps: If this sounds like more »

in creative, marketing & printing and following a significant business expansion is now recruiting a Permanent Point of Sale ( PPOS) Project Manager to strengthen their Customer Experience team , who provide design lead retail environments, activations, POS and events. This will be a hybrid role , working from home, with visits … PPOS supply-chain Strong understanding of supplier management, including awareness of suppliers What we are looking for in the PPOS Project Manager : Must have experience in permanent retail POS displays supply and processes Excellent project management and organisational skills Excellent MS office skills Ability to build effective client relationships more »

who will be an in-house data expert, comfortable working with data, business, and system processes to enable business opportunities and enhance colleague and customer experience within the Speedy Solutions division, whilst defining what first-class data quality and system management looks like and working to embed best … contribution to delivering business value Knowledge of data quality software such as Experian Pandora or Aperture Knowledge of data management best practice Person Specification Experience in data, business, and systems processes Ability to think out of the box, investigate and resolve problems efficiently. Excellent communications and interpersonal skills Display more »

is a brand new, and critical role; and will be pivotal in spearheading the digital transformation journey of the organisation, whilst revolutionising the learner experience across their client organisations. Are you a dynamic and forward-thinking IT Leader; eager to lead the charge in transforming a growing business through … profitable growth through innovation and technology. As a rapidly growing organisation, they recognize the importance of embracing digital solutions to streamline operations and enhance customer satisfaction. The Opportunity As IT Director, you will play a pivotal role in shaping the technology strategy, driving efficiency improvements, and delivering innovative solutions … the core learner journey and recruitment products to elevate the entire revenue stream Ensure that training delivery is supported by innovative technology to enhance customer experience About You We are seeking a collaborative and tenacious leader with a demonstrable track record in senior IT/Digital roles. The more »

An experienced Telecoms Engineer with relevant experience is needed to join our team at IPEX, a leading telecoms provider based in Manchester, on a full-time basis. The successful candidate will be responsible for providing technical support to customers, troubleshooting and resolving technical issues, and assisting in the development … our customers and suppliers, liaising in a pleasant manner and providing clear and accurate information always Providing technical support to our Service team Troubleshoot customer issues on time Assisting with 1st, 2nd and 3rd line issues Assisting the Operations teams, provisioning and installing new systems, conducting site surveys, general … porting, system training, creating and delivering training guides and videos with new starters Liaising with Suppliers as and when required to assist in resolving customer issues and carrying out relevant testing as per their recommendations Identify and escalate issues to the appropriate personnel Monitor customer feedback and provide more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information. Role Completing product presentations, Test-drivs and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday -Friday, 09:00 - 18:30 - With a regular day off. Working every other more »

to ensure as a business we’re being as reactive as possible to trade. Maintaining the website and CRO including all elements of the customer experience including (but not limited too): Add to basket, checkout completion, search, navigation, photography, copy, online visual merchandising, mobile optimisations. Devise both acquisition … and retention plans to ensure we’re fulfilling a full customer lifetime cycle across but not limited to CRM. Working closely with the content & social exec to ensure brand alignment across all customer touch points. Manage regular reporting of key KPI’s including Revenue, sessions, CVR, GP and more »

your role? An opportunity has arisen to join a leading Security systems Company as a Service engineer covering Manchester and the surrounding areas. Previous experience of working with Security systems such as C-Cure is preferable but is certainly not essential as our client offers a world-class training … programme and personalised development plant for EVERY employee. Our client's customer base includes some of the world's most recognisable brands, and the customer experience is front and centre to everything that they do. Our client has an outstanding, positive culture, which is why candidates regularly more »

Role: Treasury Manager Location: Blackburn, BB1 2FA Office Based Contract: Full-Time Hours/Permanent Salary: £47,025 - £57,475 Dependent on experience & Discretionary Bonus Scheme Company: EG Group About the Role EG Group are excited to present a new opportunity for a Treasury Manager to join our motivated … added to or amended from time to time. Candidate Requirements A graduate, ideally holding an ACT certificate in Treasury Fundamentals. Minimum 3 years Treasury experience, including transactional banking, cash management, liquidity, forex, and interest rate risk management acquired within a large, international organization, and solid understanding of UK and … retail. At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel. Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio more »

to EU scope level; - Provide trainings to the other Buyers on functional skills. About the team Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. … to work out of one of the following locations: Liverpool, GBR BASIC QUALIFICATIONS - Bachelor’s Degree with Procurement or Supply Chain or significant Procurement experience, - Relevant experience in a Procurement environment, - Proficient computer literacy in MS office suite, - Qualifications and/or experience in sourcing, contract management … or equivalent role, - Negotiation skills (internal and external) - Contract management skills PREFERRED QUALIFICATIONS - Degree with Procurement or Supply Chain focus. - Experience working in a large, global, highly matrixed organization. - If no Procurement-related degree (or on top of it), CIPS/EIPM accreditation or equivalent functional knowledge or accreditation. more »

who are evolving their core platform to support their international expansion plans. As a Product Owner here, you will be crucial in driving customer-centricity externally and lean software delivery internally. You’ll be working across a range of initiatives for their core fulfilment platform and, as such, someone … trusted to do what you do best – add value To define a cohesive vision and roadmap for your digital products, enhancing the business/customer experience at all points Collaborate with the broader development and QA team to deliver consistent, high-quality output Opportunity to work with a more »

Job Title: Customer Support Team Leader Location: Warrington (WA1 4PN) Salary: £30,947.00 per annum Shifts: Monday- Friday 08:00- 16:30 & 08:30- 17:00 Contract Type: Permanent We are currently recruiting for experienced Customer Support Team Leader for our who is the world's number one … manufacturer of materials handling equipment providing quality sales and service across the UK. Reporting to the Customer Support Manager, you will develop, lead, and motivate the Customer Support Team to deliver the highest levels of support for their customers and stakeholders, embracing the company concepts to enhance the … customer experience. As a Customer Support Team Leader, your duties will be: - " Provide excellent customer service to internal and external stakeholders. " Manage communication (inbound/outbound) of the responsible business area/s. " Oversee activities conducted by the Customer Support Team. " Work with team leaders to more »

These journeys are the core of our business,and they cut across both web and mobile. In addition to improving and transforming our existing customer experiences, the Lead Product Designer will also work on new products and features that will help us delight, retain, and add value well beyond … expect from an insurance company. You’ll have a passion for improving conversion and retention and you’ll be the owner of all user experience design for the digital team. You’ll own things such as redesigning landings, purchase flows and launching new insurance products, both in app and … on web. As part of the Digital team, you will work closely with Product Managers, Business Analysts and Engineers to explore customer problems and solve design challenges with simple and impactful solutions. Success is measured by how impactful your designs are to conversion and our customers’ trust and desire more »

parking Health care plans Manchester Staff are working with a dynamic and innovative technology company, focused on revolutionizing the way their clients manage their customer service operations. Their cutting-edge platform is designed to minimize inefficiencies, enhance customer experiences, and provide comprehensive insights into team performance, regardless of … identifying potential clients, building relationships, and effectively communicating the value proposition of our platform. Your efforts will contribute directly to the growth of our customer base and the expansion of our market presence. Responsibilities • Research and identify potential clients and utilise various sources and strategies to generate leads and … benefits. • Deliver compelling presentations and demonstrations of our platform's capabilities to key decision-makers. • Showcase how the platform can reduce wasted time, enhance customer experiences, and provide real-time performance insights. • Cultivate strong relationships with potential clients by serving as a trusted advisor. • Maintain consistent communication to nurture more »

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. Purpose of the job: We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Planner. The Reliability Maintenance Engineering Planner is responsible for asset and … find savings or efficiencies. We are open to hiring candidates to work out of one of the following locations: Manchester, GBR Basic qualifications Relevant experience planning, scheduling and auditing maintenance activities either as a hands-on engineer or as a maintenance planner. Experience with CMMS software. Experience more »

Advise on hygiene and housekeeping, factory fabrication and food handling practices to ensure products are produced in a food safe environment.  Ensure compliance to customer's requirements and standards and the BRC Global Standard for food safety.  Provide information and expertise to external stakeholders on all food safety and … Advise on food safety and hygiene.  Training of staff on food safety and hygiene to develop a food strong safety culture.  Ensure maintenance of customer and raw material specifications.  Liaise and co-operate with the directors and production and commercial teams to ensure that customers are supplied with food … with a sense of priority for deadlines and attention to detail.  Excellent decision making and problem-solving skills.  A passion for delivering an outstanding customer experience.  Ability to be flexible to meet business needs.  Excellent interpersonal and communication skills (written and verbal).  A team player.  Self-motivated and more »