76 to 91 of 91 Customer Experience Jobs in the North West

departments. This is an opportunity to contribute to a company celebrated for its innovative designs and a workplace that values collaboration, creativity, and a customer-centric approach. You will report directly to the Project Manager and will play a key role in enhancing our order management systems, encompassing order … driving change and promoting efficiency across the business through strategic IT and business solutions. Key Responsibilities: Align IT initiatives with business objectives to enhance customer experience. Analyse current business processes: document "as is" and "to be" scenarios. Maintain comprehensive project documentation and manage project timelines. Develop and execute project … in technology trends and business process innovations. What are we looking for? Passion for data and analytics. Proven analytical abilities and strong documentation skills. Experience explaining complex IT processes to non-technical stakeholders. Highly organized, adaptable, and capable of managing multiple priorities. A problem-solver with a strong drive more »

leadership positions. Working closely with the Product Director, you'll refine and size the development backlog, elevate our technology platform, and deliver an unparalleled customer experience. If you thrive in collaborative, creative teams, and have a track record in similar environments, we'd love to have you on board. … Experience: Over 5 years of commercial experience with an excellent understanding of Azure. Experience in developing bot/automation technology within Microsoft or Google Cloud Platform. Essential experience with C#, Python, JavaScript, NodeJS, .NET, React, HTML 5, CSS, and Bootstrap. Azure Function Apps & App Services, Agile … Azure system architecture, performance, and security. Previous involvement in team projects of varying complexity. Desirable Skills: Automated testing. Understanding of Progressive Web Application Technology. Experience working with Azure Cognitive Services and Open AI. Experience with Azure Front Door/NAT Gateways. If you are interested, please reply by more »

relationships to create a meaningful presence in the market. Ensuring a top-class service to the dealer network, building strong relationships and creating great customer experiences for the borrowers. This will eventually extend into the B2B hire purchase and leasing sectors. Overseeing the entire customer journey from onboarding … to drive business growth. Collaborating with the Director of Credit to establish appropriate credit appetite and with Compliance to ensure anti-money laundering regulations. Customer proposition and pricing strategy - defining customer propositions, determining pricing in collaboration with Finance and the Head of Lending Decisioning and refining market-suitable … across the market sectors in collaboration with the Chief Commercial Officer. Digitisation and technology integration - driving a highly digitised proposition, leveraging technology to enhance customer experiences whilst ensuring human touchpoints to enrich the proposition. Recruitment and leadership of a growing team, fostering a culture of excellence, collaboration and innovation more »

who are looking for a Online Merchandiser to join their team! The brands within the group focus on streetwear and athleisure so anyone will experience in these styles is preferred, however any fashion experience is welcomed! You will be responsible for stock management across retail, web and wholesale … that stock cover is acceptable. Responsibilities: Monitor key trading tasks such as stock management, fragmentation, and slow movers. Liaise closely with merchandising, operations, and customer service teams to improve efficiencies, trade, and customer experience. Take ownership of our WMS software and how it's utilised across the business. … trade performance including KPIs, providing data-driven insight, and conducting deep dives were needed to better understand shopping behaviours and trends. Requirements: Proven working experience in merchandising role within the fashion/retail or similar industries. Strong excel ability including pivot tables, advanced filtering and Vlookups/Xlookups. Hands more »

pivotal role in their ongoing success. This is a standout chance to make your mark within a globally recognised brand known for its innovation, customer focus, and dynamic work culture. What You'll Bring to the Table: Experience and Passion: With at least 2 years of B2C CRM … experience, you're adept at executing strategies, segmentation, A/B testing, and driving engagement. Your background in ecommerce positions you perfectly to understand and enhance the customer journey. Technical Savvy: Your familiarity with GA4 and Salesforce Marketing Cloud sets you apart, enabling you to leverage these platforms … outcomes to inform decisions and strategies is where you excel. Why This Role? Impact: As a CRM Executive, your work directly contributes to enhancing customer experiences and driving success in a digital-first world. Growth: Beyond a competitive salary and generous benefits, you'll find opportunities for professional development more »

Are you a dynamic, enthusiastic Ecommerce professional looking for a new challenge? Do you thrive in a fast-paced environment and have experience with website launches and Shopify? If yes, then we want to hear from you! Our client, a leading company based in Central Manchester, is looking for … with cross-functional teams including marketing, design, and IT to deliver impactful online campaigns. Develop and implement innovative strategies to increase online sales and customer engagement. What We're Looking For: Proven experience in ecommerce, particularly with Shopify and website launches. Strong analytical and problem-solving skills. Excellent … communication and teamwork abilities. Proactive and detail-oriented mindset. A passion for delivering top-notch customer experiences. Why Join Us? Competitive salary of £27,000. Central Manchester location, easily accessible by public transport. Opportunity to work with a talented, collaborative team. Professional development and career growth opportunities. If you more »

As their Senior Digital Marketing Executive, you'll play a pivotal role in driving growth and engagement across various digital channels. Key Responsibilities: Identify customer touchpoints and enhance end-to-end digital customer experiences. Develop and execute digital marketing strategies to generate leads. Create compelling landing pages to … campaigns for optimal results. Manage organic social media activities and budget allocation. Foster relationships with digital agencies. What You Need: 3 years of proven experience in digital marketing or similar role. Strong grasp of marketing principles, digital channels, and tools. Google Analytics experience. Ability to analyse data and drive … actionable insights. Experience with budget tracking and reporting. Ready to make a difference? Apply now and become a vital part of their journey towards financial empowerment and prosperity! Email: As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to more »

record breaking year. Sounds great, right? But what does the role look like!? The Role: As an Ecommerce Trading Specialist , you'll harness a customer-first mindset to drive sales, margin, traffic, conversion, AOV, and customer experience. You'll strategically shape the direction of onsite merchandising and optimisation … metrics. You'll refine and implement SEO strategy to attract quality traffic, manage onsite merchandising and optimization tools, and advocate for an excellent online customer experience. Collaborating closely with the Digital Marketing Teams, you'll optimize category traffic across all E-Commerce channels, including email, paid search, and affiliates. … That's the important bit, now...who are you? Do you have... Commercial awareness with a strong trading focus? Strong experience using Google Analytics? Strong CMS experience within Shopify or Magento? Strong understanding of SEO? A background in retail? Yes? Then get in touch because this is the role more »

systems, your business is vulnerable. Boosting efficiency Chasing customers for payments is costing businesses time and money and can lead to cash flow issues. Customer convenience Today's business customers deserve a better, more flexible customer experience. Blink gives them the convenience they're after. Being able to … solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client relationships, delve deep into our technology and … data, as required. Ideal Candidate: A strong leadership style that allows for effective management of training and day-to-day activities of the team. Experience managing a team. Keen interest in technology and staying ahead of the curve. A passion for coaching up team members to maximise their potential. more »

an abundance of talent in Engineering, UX, Digital Analytics and Data. They have a range of squads looking at Marketplace, eCommerce as well as Customer Experiences, with in excess of 50m unique visitors to the site every year. Essential Skills: At least three years working within the delivery of … UX, Analytics) People-focused mindset; you should be someone who enjoys getting the most out of people and get satisfaction from progress Practical Agile experience, and comfortability with multiple methodologies (Scrum, Kanban, Lean, etc) Excellent stakeholder management skills – you should be able to have the hard conversations just as … to hold a conversation around backend services or APIs, for example (not essential, by any means). Understanding of eCommerce journeys or payment gateways Experience managing project budgets effectively In return, you’ll get the opportunity to work with an awesome business who are really going places. Salary is more »

You will facilitate changing business processes, improved structure, and efficiency through enhancements to digital and technology solutions . You will build and install innovative customer experiences using the latest technologies. Role Perform internal and external client interviews to identify short and long term digital and technology business goals. Perform … Duration 36 Months Positions Available 1 Closing Date Thursday, 6th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Team working Qualifications Any subject A Level or equivalent, grade BBC/Distinction Merit Merit (Essential) About the Employer more »

join us to successfully manage the allocated multidisciplinary projects and their associated activities from conception through to completion, delivering work that meets project requirements, customer satisfaction and in accordance with Morgan Sindall standards, whilst ensuring Perfect Delivery is achieved. About You With previous experience within a Project Manager … role, youll be educated to degree or HNC/HND level in a relevant technical discipline, together with experience of working and managing contractors within a traditional construction project. With a sound understanding and experience in the application of safety legislation, youll have a good understanding of commercial … building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with more »

ways of working and the latest and greatest in tech.You will work with a global, diverse, and inclusive team that is passionate about delivering customer-centric solutions using the latest technologies. As a Senior Software Engineer, you’ll be a key player in shaping the future of banking. You … objectives, goals, and requirements of the projects you’ll be working on.Key Responsibilities:Lead the design and development of software that delivers a positive customer experienceCreate and maintain high-quality software using Python as your primary languageOptimize our software engineering capability and new technologiesFollow best engineering practices such as … TDD, BDD, Pair-programmingMentor and collaborate with other engineers to deliver resultsQualifications:Strong full stack experience in software design and implementation using PythonKnowledge of industry-recognized frameworks and development toolsExperience working in cloud-native environments and the development of Microservices. (AWS/GCP)Extensive experience in API developmentUnderstanding more »

will have the chance to lead and manage all aspects of the company's ecommerce initiatives, including website launches and optimizing Shopify for exceptional customer experiences. Key Responsibilities: Plan and execute successful website launches, ensuring seamless operations. Oversee and optimize the Shopify platform for superior user experience and … to boost online sales and engagement. Lead, mentor, and inspire the ecommerce team for high performance and growth. What We're Looking For: Proven experience in ecommerce management, particularly with Shopify and website launches. Strong analytical skills and a results-driven mindset. Excellent leadership and communication abilities. Ability to … thrive in a fast-paced, dynamic environment. Passion for delivering top-notch customer experiences. Why Join Us? Competitive salary of up to £35,000. Central Manchester location, easily accessible by public transport. Work with a talented, collaborative team in a supportive environment. Opportunities for professional development and career growth. more »

or emails, but does require the candidate to be available to take quick action if required. Business Travel Consultant Duties: Provide support and excellent customer service to clients outside of office hours, ensuring clients receive the same outstanding level of service provided by 'the day office . Book all … Monitoring and actioning the GDS queues on a Saturday and/or Sunday. Assisting with some administration duties Complete handovers to provide a seamless customer experience. Essential Requirements: Business Travel experience is essential Fully proficient on a GDS Ideally Sabre Happy to work weekends and evenings remotely. Please … note only suitable candidates from a business travel background with GDS experience will be considered for this post. more »

Software Engineer Manchester (hybrid) £50-55,000 plus excellent benefits Join our really strong culture of high quality coding, for creating amazing customer experiences on web and on mobile. The teams are well organised and structured to remove stress and strain daily, allowing engineers to be at their best. … high volumes of small releases every day. If you enjoy pace, but not panic, then this could be for you. Tech skills sought Commercial experience in software development, ideally in large scale enterprises We use c# and golang, typescript and javascript, SQL, linux and any cloud experience would more »